Infiniti Q50 recalls
21 official safety recalls for the Infiniti Q50 from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Propeller shaft may not meet fatigue strength standards
The propeller shaft may not meet fatigue strength standards. It will be replaced on affected vehicles.
Official DVSA recall text
- Component
- Q50 (V37) M30/Q70 (Y51) Propeller Shaft
- Defect
- On affected vehicles the propeller shaft does not meet Nissans' fatigue strength standards.
- Remedy
- Replace the propeller shaft on affected vehicles.
Driveshaft may fatigue and break
The driveshaft may fatigue and break, causing loss of drive power or allowing the vehicle to roll away if parked without the parking brake applied. Dealers will replace the driveshaft free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Defect
- Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence
- A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Software error may disable the rear-view camera display
A software error may deactivate the audio/video control screen, preventing the rear-view image from displaying and reducing the driver's view behind the vehicle. This can increase crash risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering knuckle or rear axle housing may deform
Improper heat treatment may weaken the steering knuckle or rear axle housing. On impact, either may deform, causing loss of steering control or wheel separation and increasing crash risk. Dealers will inspect and replace the parts as needed, free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:REAR:AXLE:SPINDLE
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
- Consequence
- The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine power reduction may cause a stall
After detecting rapid acceleration, the engine control module may incorrectly reduce engine power and fuel supply. The engine may stall, increasing the risk of a crash. Dealers will reprogram the module software free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Defect
- Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
- Consequence
- A lack of fuel may cause an engine stall, increasing the risk of a crash.
- Remedy
- INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Backup camera image may be disabled
Camera settings may leave the rear view image hidden, and the system may retain that setting when the vehicle is put in reverse. The missing image increases crash risk. Dealers will update the camera settings software, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy
- Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission software may affect emissions
Incorrect engine control software may cause automatic transmission malfunctions and emissions outside specification. The electronic control module will be reprogrammed with updated software.
Official DVSA recall text
- Component
- AUTOMATIC TRANSMISSION MALFUNCTION MAY AFFECT VEHICLE EMISSIONS
- Defect
- Incorrect software in the engine control module can lead to malfunctions of the automatic transmission that could affect vehicle emissions. There may be no communication of the defect to the driver (MIL) and the defect would not be visible to a scanning diagnostic tool during servicing. There is no known concern affecting the safety of the automatic transmission in relation to this campaign but vehicle emissions may not be to the manufacturers specification.
- Remedy
- Recall the vehicles that are likely to be affected and reprogram the Electronic Control Module with latest level software.
Driver air bag inflator may crack
An improperly welded driver air bag inflator may crack during deployment and release gas needed to inflate the air bag properly, increasing the risk of injury. Dealers will replace the driver side air bag inflator free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
- Consequence
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
- Remedy
- Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel pump software may cause engine stall
Incorrect fuel pump control software may allow the main tank's fuel level to become too low to supply the engine, causing it to stall while driving and increasing crash risk. Dealers will reprogram the control module free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
- Consequence
- An engine stall can increase the risk of a crash.
- Remedy
- Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering software may affect directional control
Incorrect steering control software may leave the steering wheel off centre, make the vehicle seem to pull to one side or increase the turning circle. The steering control unit will be reprogrammed.
Official DVSA recall text
- Component
- STEERING / DIRECTIONAL CONTROL MAY BE AFFECTED
- Defect
- Due to incorrect software in the Direct Adaptive Steering control unit the steering wheel may be off centre and driver's may interpret this as the steering pulling to one side. The turning circle may also be increased.
- Remedy
- On affected vehicles reprogramme the Direct Adaptive Steering control unit
Adaptive steering may change response at startup
A startup error may alter steering responsiveness and turning radius. If the vehicle does not steer as expected, crash risk may increase. Dealers will reprogram the steering system software free of charge.
Official NHTSA recall text
- Component
- STEERING:AUTOMATED/ADAPTIVE STEERING
- Defect
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
- Consequence
- If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag may not deploy for an adult
The occupant classification system may mistake an adult for a child or an occupied seat for an empty one, turning off the passenger air bag. If it does not deploy in a crash, injury risk increases. Dealers will reprogram or replace the system control unit, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Timing chain tensioner gasket may leak oil
A poorly sealed gasket may let the timing chain tensioner loosen and leak engine oil. Continued driving could lead to a stall from low oil, and in an extreme case increase fire risk if there is an ignition source. The gasket will be replaced.
Official DVSA recall text
- Component
- OIL MAY LEAK ENGINE MAY STALL
- Defect
- Due to insufficient sealing of the timing chain tensioner gasket the timing chain tensioner may loosen and an oil leak may occur from the engine. If t the vehicle continues to be driven engine oil could leak onto the road and the engine might stall due to low oil level. In an extreme case and in the presence of an ignition source there may be an increased risk of a fire.
- Remedy
- On affected vehicles replace the timing chain tensioner gasket with new.
Throttle sensor error may cause gradual acceleration
A throttle position sensor error may cause the engine control module to allow gradual acceleration without throttle input. Braking can override it. New engine control module software will be installed.
Official DVSA recall text
- Component
- UNINTENDED ACCELERATION
- Defect
- It has been identified that under certain circumstances the throttle position sensor may send an error signal to the Engine Control Module (ECM). As a result the ECM may not operate as intended and the vehicle may accelerate gradually without the driver operating the throttle pedal. However this acceleration can be overridden by application of the brakes.
- Remedy
- Recall all affected vehicles to install new software of the ECM.
Transmission casing may crack
A crack in the transmission casing may grow while driving at high speed, causing vibration; in an extreme case, the transmission may detach. The casing will be inspected and any cracked transmission replaced.
Official DVSA recall text
- Component
- UNDER EXTREME CIRCUMSTANCES TRANSMISSION MAY DETACH
- Defect
- It has been identified that due to an issue during the casting process of the front of the transmission casing the casting may become cracked during the release phase of the operation. If the vehicle is driven at high speed in this condition the crack can grow and cause a vibration. In an extreme case the transmission may detach from the vehicle.
- Remedy
- Recall all affected vehicles to inspect the transmission casing for cracks and replace any transmission are found to be cracked.
Traction motor inverter may shut down
A software error may cause the inverter system to shut down. In electric vehicle mode, this can cut power to the motor and bring the vehicle to a sudden stop. Updated software will be installed in the traction motor inverter control module.
Official DVSA recall text
- Component
- VEHICLE MAY CUT OUT
- Defect
- It has been identified that due to a software error the traction motor inverter may incorrectly diagnose communication between the inverter and the transmission control module (TCM). This can cause the inverter system to suddenly shut down. If the vehicle is being driven in Electric Vehicle (EV i.e. engine off) the power to the electric motor may be cut resulting in the vehicle coming to a sudden stop.
- Remedy
- Recall all affected vehicles to install new software for the traction motor inverter control module.
Throttle may reopen and cause unexpected acceleration
If a throttle position sensor signal is lost and then restored, a software error may cause the throttle to reopen regardless of the sensor signal. The vehicle may gradually accelerate unexpectedly, increasing crash risk. Dealers will reprogram the engine control module free of charge.
Official NHTSA recall text
- Component
- VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
- Consequence
- The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission housing may crack or fracture
A damaged transmission housing may crack or fracture, creating road debris and disabling the vehicle, which may increase crash risk. Dealers will inspect the transmission and replace it if cracks are found, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
- Consequence
- The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hybrid electric motor may stop working
A software error may cause the electric motor to stop while the vehicle is being driven on electric power, creating a stall-like condition that may increase crash risk. Dealers will reprogram the motor inverter software free of charge.
Official NHTSA recall text
- Component
- HYBRID PROPULSION SYSTEM
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
- Consequence
- The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Software may deactivate passenger airbag
The occupant classification system may mistake an occupied passenger seat for an empty one and deactivate the passenger airbag, increasing injury risk in a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Consequence
- If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering may shut off in freezing temperatures
At freezing temperatures in the engine compartment, the software may disable electric steering and delay the mechanical backup, potentially causing loss of steering and a crash. Retailers will apply a software update. Towing, loaner vehicles and repairs were provided at no cost.
Official NHTSA recall text
- Component
- STEERING:AUTOMATED/ADAPTIVE STEERING
- Defect
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Consequence
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Remedy
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.