Audi Q7 recalls
50 official safety recalls for the Audi Q7 from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Software error may prevent rearview camera display
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Front seat belt buckles may be missing a rivet
A missing rivet may keep a seat belt buckle from properly restraining an occupant in a crash, increasing injury risk. Dealers will replace both front seat belt buckles free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:FRONT:ANCHORAGE
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
- Consequence
- A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.
Battery modules may pose a fire hazard when charging
Defective battery modules may create a fire hazard when charging the high-voltage battery. The battery software will be updated to improve self-diagnosis. Until then, owners are advised not to charge from external sources or use Battery charge or Battery hold modes.
Official DVSA recall text
- Component
- Software update for battery control unit
- Defect
- On affected vehicles there may be defective battery modules which may result in a fire hazard when charging the high-voltage battery.
- Remedy
- Update the software of the high-voltage battery to improve the self-diagnosis capabilities. Vehicle owners are advised to not charge the high-voltage battery using external charging sources and also not use the e-tron modes âBattery chargeâ and âBattery holdâ until the update is applied.
Fuel pump fasteners may loosen and cause a leak
Improperly tightened high-pressure fuel pump fasteners may cause a fuel leak. A leak near an ignition source increases fire risk. Dealers will inspect and tighten the connections and replace the pump and fuel lines as necessary, free of charge. The affected vehicle was repaired.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling one Audi SQ7 vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
- Consequence
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. The one affected vehicle was repaired. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 23HD. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
Instrument panel display may fail
A software error may cause the instrument panel display to fail, hiding safety information such as speed or warning lights and increasing crash risk. Dealers will update the instrument panel software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
- Consequence
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Passenger air bag may be deactivated
An electrical connection in the front passenger seat may loosen and deactivate the passenger air bag, which then may not deploy in a crash, increasing injury risk. Dealers will replace the occupant detection system control module free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
- Consequence
- A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front left side airbag may not be secured
The side airbag may not be secured properly to the front left seat frame, restricting its function. It will be checked, correctly hooked into position and secured if necessary.
Official DVSA recall text
- Component
- The function of the side airbag may be restricted due to the airbag not being sufficiently secured to the front left seat frame.
- Defect
- The function of the side airbag may be restricted due to the airbag not being sufficiently secured to the front left seat frame.
- Remedy
- Conduct a check of the airbag to ensure it is secured correctly; if necessary the side airbag is to be correctly hooked in position and resecured.
Driver's seat side air bag may be improperly mounted
The driver's seat side air bag may be improperly mounted to the seatback frame and may not restrain an occupant as intended, increasing injury risk in a crash. Dealers will inspect and reinstall the air bag as needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SIDE/WINDOW
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
- Consequence
- An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front seat backrest frame weld may be faulty
A weld seam on the outer frame of a front seat backrest may be faulty. Inspect the front seats and replace an affected backrest if required.
Official DVSA recall text
- Component
- A weld seam on the outer backrest frame of the front seats may not have been made correctly.
- Defect
- A weld seam on the outer backrest frame of the front seats may not have been made correctly.�
- Remedy
- Check the front seats and if required to replace the affected backrest.
Front camera heater may overheat
Incompatible camera software and heater may cause the front camera heating element to overheat, increasing fire risk. Dealers will update the control software and replace the heater element free of charge.
Official NHTSA recall text
- Component
- FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
- Consequence
- An overheated heating element can increase the risk of a fire.
- Remedy
- Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Certification label may list incorrect rear axle weight rating
The certification label lists an incorrect rear Gross Axle Weight Rating, which could allow the vehicle to be overloaded and increase crash risk. Dealers will install a label with the correct rating free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:OTHER:LABELS
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
- Consequence
- An overloaded vehicle can increase the risk of a crash.
- Remedy
- Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Infotainment unit may disable rearview camera display
The infotainment main unit may become damaged internally when the vehicle is shut off, leaving the rearview camera display inoperative the next time it is started and reducing rear visibility. Dealers will replace the unit free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera may display a blank screen
A software issue may cause a blank screen instead of the rearview camera image when reversing, reducing rear visibility and increasing crash risk. Dealers will update the infotainment software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump component may break and cause engine stall
A component inside the fuel pump may break and cause the pump to fail. The engine may stall, increasing crash risk. Dealers will replace the fuel pump, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
- Consequence
- Fuel pump failure can cause an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear wheel alignment may be changed unnoticed
Toe or camber values on the rear axle may have been changed incorrectly after a previous campaign without being noticed. Wheel alignment will be checked and the suspension serviced if necessary.
Official DVSA recall text
- Component
- FOLLOWING A PREVIOUS CAMPAIGN THE TOE AND/OR CAMBER VALUES ON THE REAR AXLE MAY IN CERTAIN CIRCUMSTANCES INCORRECTLY BE CHANGED WITHOUT THIS BEING NOTICED
- Defect
- Following a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticed.
- Remedy
- The wheel alignment must be checked and if necessary the suspension must be serviced on the affected vehicles.
Rear axle misalignment may cause tire wear
The rear axle alignment may not have been checked after earlier repairs. Misalignment can cause premature or uneven tire wear and increase crash risk. Dealers will inspect and adjust the alignment and replace affected tires free of charge.
Official NHTSA recall text
- Component
- TIRES
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence
- Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear-view camera image may not display
A software error may prevent the rear-view image from displaying when reversing, reducing the driver's rear view and increasing crash risk. Dealers will update the infotainment unit parameters, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear seat belt retractors may deactivate early
The rear seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing injury risk in a crash. Dealers will inspect the middle rear seat belt assemblies and replace them if necessary, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:REAR/OTHER:RETRACTOR
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear axle suspension link nuts may not meet specifications
One or more nuts fitted to the rear axle suspension links may not meet specifications. The affected nuts will be replaced.
Official DVSA recall text
- Component
- REAR AXLE SUSPENSION LINKS NUTS DO NOT MEET SPECIFICATIONS
- Defect
- One or more nuts which do not meet the specifications may have been fitted on the rear axle suspension links.
- Remedy
- The affected nuts on the rear axle will be replaced on affected vehicles.
Engine cylinder bore may crack
Cracks in the engine cylinder bore may damage the engine, cause a stall or oil leak, and increase crash or fire risk. Dealers will replace the engine free of charge.
Official NHTSA recall text
- Component
- ENGINE
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.
- Consequence
- Cracks may cause engine damage and a stall or an oil leak, increasing the risk of a crash or fire.
- Remedy
- Dealers will replace the engine, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 10G9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear axle trailing arm lock nut may break
Stress corrosion may break a rear axle trailing arm lock nut, misaligning the axle and causing loss of control. Dealers will replace the lock nuts and, if needed, the associated bolts, free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence
- A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy
- Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag second stage may deploy too quickly
With an unbelted child in the front passenger seat, the second stage of the air bag may deploy too quickly after the first during a crash, increasing injury risk. Dealers will update the air bag control module, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front crash sensors may be faulty
Faulty front door crash sensors may affect the airbag and restraint systems. Dealers will check the side airbag sensors and replace them if necessary.
Official DVSA recall text
- Component
- FAULTY CRASH SENSORS FOR AIRBAG/RESTRAINT SYSTEMS MAY HAVE BEEN FITTED IN BOTH OF THE FRONT DOORS
- Defect
- Faulty crash sensors for airbag / restraint systems may have been fitted in both of the front doors.
- Remedy
- The crash sensors for the side airbags (front) must be checked on the vehicles affected and replaced if necessary.
Front door crash sensor connector may detach
A connector may detach from a front door crash sensor, delaying activation of the side or curtain airbags or seat belt pretensioners in a side impact and increasing the risk of injury. Dealers will inspect both front door sensors and replace them if needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:SIDE IMPACT
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
- Consequence
- A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
C-pillar padding may not absorb enough impact
In a crash, an unbelted occupant's head may hit the C-pillar padding, increasing the risk of injury. Dealers will replace the C-pillar deformation elements free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
- Consequence
- In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Gearbox oil line joint may leak
A faulty welded joint could allow gear oil to escape. The oil line production date will be checked and the line replaced if necessary.
Official DVSA recall text
- Component
- GEAR OIL MAY ESCAPE DUE TO A FAULTY WELDED JOINT ON THE GEARBOX OIL LINE
- Defect
- It is possible that gear oil may escape due to a faulty welded joint on the gearbox oil line.
- Remedy
- The production date of the gear oil line must be checked first on the vehicles affected and the gear oil line must be replaced if necessary.
Front head restraint locking may be impaired
The front head restraint locking mechanism may not work properly. Replace the front head restraints.
Official DVSA recall text
- Component
- THE FUNCTION OF THE LOCKING MECHANISM ON THE FRONT HEAD RESTRAINTS MAY BE IMPAIRED
- Defect
- The function of the locking mechanism on the front head restraints may be impaired.
- Remedy
- The front head restraints must be replaced on the affected vehicles
Steering shaft connection may come loose
The connection between the steering shaft and steering rack may not be tightened to the required torque. It will be checked and replaced if necessary.
Official DVSA recall text
- Component
- BOLTED CONNECTION BETWEEN STEERING SHAFT AND STEERING RACK MAY COME LOOSE
- Defect
- The bolted connection between the steering shaft and the steering rack may not have been tightened to the required torque
- Remedy
- The bolted connection between the steering shaft and the steering rack will be checked and if necessary replaced.
Steering shaft bolt may loosen
The bolt connecting the steering shaft to the steering gear may loosen, potentially causing sudden loss of steering control and increasing crash risk. Dealers will inspect and replace the bolt if needed, free of charge.
Official NHTSA recall text
- Component
- STEERING
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
- Consequence
- A sudden loss of loss of steering control may increase the risk of a crash.
- Remedy
- Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Curtain airbag air duct fastener may detach
The fastener securing an air duct component in the curtain airbag could detach in a crash. Replace the igniter in the affected curtain airbags.
Official DVSA recall text
- Component
- IN THE EVENT OF AN ACCIDENT THE AIR DUCT COMPONENT IN THE CURTAIN AIRBAG COULD DETACH
- Defect
- The fastener securing an air duct component in the curtain airbag could detach in the event of an accident.
- Remedy
- Replace the igniter on the affected vehicles curtain airbags.
Side curtain air bags may not inflate properly
The side curtain air bags may not inflate properly in a crash, increasing injury risk. Dealers will replace them free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SIDE/WINDOW
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
- Consequence
- An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front camera heating element may overheat
The front camera heating element may cause major overheating near the interior mirror on the windscreen. The camera backlight masking screen will be replaced and software updated.
Official DVSA recall text
- Component
- OVERHEATING CAN OCCUR IN THE AREA OF THE INTERIOR MIRROR ON THE WINDSCREEN
- Defect
- Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera.
- Remedy
- The backlight masking screen of the front camera must be replaced and a software update carried out.
Front shock absorber fork may lack rigidity
A casting error may affect the rigidity of a front shock absorber fork. The affected forks will be replaced.
Official DVSA recall text
- Component
- AN ERROR IN THE CASTING PROCESS MAY AFFECT THE RIGIDITY OF THE SHOCK ABSORBER FORK
- Defect
- A casting process error may affect the rigidity of the front shock absorber fork.
- Remedy
- Replace the affected shock absorber forks.
Front shock absorber forks may crack
The front shock absorber forks may crack, allowing the shock absorbers to loosen and impair steering, increasing crash risk. Dealers will replace the forks free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:FRONT:SHOCK ABSORBER
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- Consequence
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- Remedy
- Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel rails may leak
The left and right fuel rails may leak fuel, which can cause a fire if there is an ignition source. Dealers will replace both fuel rails free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
- Consequence
- A fuel leak in the presence of an ignition source can increase risk of a fire.
- Remedy
- Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel pump flange may leak despite tape
Butyl tape on the fuel pump flange may not prevent a fuel leak. Fuel near an ignition source can increase the risk of fire. Dealers will replace the fuel pump flange and install butyl tape free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Consequence
- The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel pump flange may crack and leak fuel
The fuel pump flange may crack and allow fuel to leak, increasing fire risk if the fuel reaches an ignition source. Dealers will replace cracked flanges and apply protective film to flanges without cracks, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Consequence
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air bags or seat belt pretensioners may not work properly
Some air bags may not deploy properly, or seat belt pretensioners may not activate properly in a crash, increasing the risk of injury. Dealers will replace affected air bags and pretensioners free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:PRETENSIONER
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Remedy
- Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Third-row seat structure may deform in a collision
Incorrect indentations in the third-row seat crosspiece may allow the seat structure to deform in a crash. A support bracket will be fitted.
Official DVSA recall text
- Component
- THIRD ROW SEATS MAY DEFORM IN EVENT OF A COLLISION
- Defect
- On Audi Q7 vehicles with 7 seats manufactured within a specific period the indentations on the cross piece of the third row of seats were not made correctly. As a result the third row seat structure may deform in the event of an accident.
- Remedy
- A support bracket must be retrofitted on the vehicles affected.
Fuel pump flange may crack and leak
The fuel pump flange may crack and leak fuel, increasing the risk of fire if fuel reaches an ignition source. Dealers will inspect the flange and replace it if cracked; otherwise, they will clean it and fit a protective rubber band. Repairs are free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Consequence
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering may fail
The electric power steering control unit may short circuit, causing a loss of steering assistance and requiring extra effort, especially at low speeds. Dealers will replace the steering rack free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
- Consequence
- With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Side marker lights may not illuminate
Software may make the side marker lights inoperative with the parking lights or headlights, making the vehicle less visible at night and increasing crash risk. Dealers will upload revised software, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
- Remedy
- Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Third row seat back may move forward
The third row seat back may move forward under load, such as in a frontal collision, increasing occupant injury risk. Dealers will install an additional support bracket, free of charge.
Official NHTSA recall text
- Component
- SEATS:MID/REAR ASSEMBLY
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
- Consequence
- If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
- Remedy
- Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Airbags may deploy with excessive force
A software issue may cause the front airbags to deploy with more force than required in certain crashes, increasing injury risk. Dealers will update the airbag control module software, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- Air bags that deploy with excessive force may increase the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel may leak from injector rails
Fuel may leak from the injector rails; drivers may notice a fuel smell or see evidence of a leak. The injector rails and seals will be replaced.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- Fuel may leak from the injector rails. Drivers may notice a smell of fuel and or evidence of a leak
- Remedy
- On affected vehicles replace injector rails and seals.
Fuel injection system may leak
The fuel injection system may leak, and fuel near an ignition source can cause a fire. Dealers will replace the fuel rails and seals free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
- Consequence
- A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine oil may reduce brake servo assistance
Engine oil may enter the brake servo through the vacuum feed line, causing its diaphragm to rupture and reducing brake assistance. The vacuum line will be replaced.
Official DVSA recall text
- Component
- REDUCTION IN BRAKING PERFORMANCE
- Defect
- On affected vehicles engine oil may in isolated instances enter the brake servo via the vacuum feed lie.This may cause the brake servo diaphragm to rupture and loss of brake servo assistance.
- Remedy
- Replace vacuum line on affected vehicles.
Engine oil may leak into brake booster
Plastic debris may contaminate an engine check valve, allowing oil to leak into the brake booster. The booster diaphragm may rupture, reducing power braking assist and increasing crash risk. Dealers will replace a vacuum line and inspect for oil contamination; affected components will be replaced free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013 Audi Q7 vehicles manufactured June 5, 2012, to November 29, 2012 and equipped with a 3.0L TDI engine. In the affected vehicles, a check valve in the engine may become contaminated with plastic debris and allow engine oil to leak into the brake booster.
- Consequence
- If oil leaks into the brake booster, the brake booster diaphragm may rupture causing a loss of power braking assist, and increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace a vacuum line, free of charge. Dealers will also inspect the brake booster system for oil contamination and, if oil contamination is present, additional components will be replaced, free of charge. The recall began on September 24, 2014. Owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 47L8.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power tailgate may close unexpectedly
The power operated tailgate may close abruptly and without warning after being opened. The tailgate motors will be replaced.
Official DVSA recall text
- Component
- TAILGATE MAY CLOSE WITHOUT WARNING
- Defect
- It has been identified that the power operated tailgate may close abruptly and unexpectedly following opening using the power function.
- Remedy
- Recalled vehicle will have the tailgate motors replaced.
Powered rear lid may close rapidly
If a gas strut loses all pressure, the system may mistake the lid's slow movement for a manual close and release the clutch, causing the lid to close rapidly and risk injury. Dealers will install new software free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:TRUNK LID
- Defect
- ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.
- Consequence
- THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.
- Remedy
- DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
- Notes
- VOLKSWAGEN RECALL NO. JV.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.