OBD-II fault code

P0C72: Hybrid/EV Battery Temperature Sensor E/F Correlation

What it means

The signals of the HV battery temperature sensors E and F do not correlate within the calibrated tolerance.

At a glance

  • Usually lights the check-engine light
  • The engine or gearbox may go into limp mode

How it works

The HV battery control system compares temperature sensor E with sensor F for a plausible reading relationship. This code sets when their difference is outside the calibrated tolerance, making the battery temperature estimate less dependable.

Common causes

Most likely first.

  1. Faulty battery temperature sensor E or F
  2. Damaged wiring or poor connection in a sensor circuit

Symptoms

  • EV/hybrid system warning light on
  • Reduced power output or limp mode
  • Charging may fail or be slowed
  • Reduced electric range

How to diagnose it

  1. Capture freeze-frame information with a hybrid-capable scan tool and compare live temperatures from sensors E and F with other battery sensors.
  2. With the HV system safely shut down, inspect the E and F sensor connectors and accessible harnesses for corrosion, looseness, pin damage, or abrasion.
  3. Check live data for an E or F reading that is fixed, erratic, or inconsistent with surrounding battery temperatures.
  4. Test the E and F sensor circuits for opens, shorts, and poor connections using the wiring diagram and manufacturer's procedure.
  5. If both circuits pass, test sensors E and F individually against the manufacturer's specification.

Common fixes

  • Reseat or repair the loose or damaged connector at sensor E or F.
  • Repair damaged or corroded wiring in the E/F sensor circuits.
  • Replace the sensor E or F that fails its individual test.
  • Clear the code and verify the E/F temperature relationship using the manufacturer's procedure.

Can I keep driving?

The vehicle may reduce power or limit charging because sensors E and F disagree about battery temperature. Avoid heavy loads and unattended charging until the fault is checked; stop safely if power is restricted.

A code shows where the control module detected a fault, not always which part failed. Check the causes in order and confirm with a test before replacing parts. Have several codes? Check them together

This is a generic code: it means the same on every make. The car’s maker may add more detail in its own service information.

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