Volkswagen Eos recalls
13 official safety recalls for the Volkswagen Eos from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Front airbag inflator may explode
The inflator may explode when the airbag deploys, ejecting metal fragments that could cause life-threatening or fatal injuries. Stop driving immediately and arrange to have the front airbag replaced.
Official DVSA recall text
- Component
- Takata front drivers or passenger airbag replacement
- Defect
- Urgent Safety Warning â Do Not Drive Your Vehicle Our information shows your vehicle was originally allocated to or used for an extended period of time in a region with a climate zone considered to as HIGH RISK. Issue: The front airbag in your VW vehicle contains an ageing inflator propellant that may explode when deployed due to long-term exposure to heat and humidity. Risk: If the airbag inflator explodes metal fragments may be ejected causing life-threatening or fatal injuries to anyone in the vehicle.
- Remedy
- The front airbag must be replaced. Immediate Action Required: Stop driving your vehicle immediately. Contact the Takata Stop Drive helpline at 0113 526 9646 (MONDAY to FRIDAY 9:00AM to 5:00PM to arrange your recall service.
Driver airbag inflator may degrade
Air and moisture may enter the driver airbag inflator and cause it to degrade. The airbag will be replaced.
Official DVSA recall text
- Component
- Takata Front airbag
- Defect
- The function of the driver airbag inflators can degrade due to air and moisture ingress.
- Remedy
- Replace airbag
Driver air bag inflator may explode
Excessive pressure may cause the driver air bag inflator to explode when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the inflator with an alternative one, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicle modifications may affect regulatory compliance
Modifications made during an internal evaluation may leave the vehicles out of compliance with applicable requirements, potentially increasing the risk of a crash, fire or injury. The manufacturer will have dealers repair the vehicles or repurchase them if necessary, free of charge.
Official NHTSA recall text
- Component
- UNKNOWN OR OTHER
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Consequence
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Remedy
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Starter motor may overheat
A bent or broken solenoid return spring may keep the starter motor running. If unnoticed, it may overheat, scorch locally and cause a vehicle fire. The solenoid switch will be replaced.
Official DVSA recall text
- Component
- STARTER MOTOR MAY MALFUNCTION AND OVERHEAT
- Defect
- On vehicles with diesel engines and stop/start system the starter motor may be permanently activated because the return spring in the solenoid switch is bent or broken. If the permanent current supply to the starter motor is not noticed overheating of the component with local scorching damage and a vehicle fire is possible.
- Remedy
- Recall the vehicles that are likely to be affected and replace the solenoid switch.
Driver air bag inflator may explode
Excessive pressure may cause the driver air bag inflator to explode when deployed, sending metal fragments into the vehicle and potentially causing serious injury or death. Dealers will replace the inflator with an alternative one, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ABS and ESC may fail
An interrupted earth connection may cause the ABS and ESC systems to fail. Software will be installed and, where necessary, the control unit will be replaced.
Official DVSA recall text
- Component
- ABS/ESC SYSTEM MAY FAIL
- Defect
- On vehicles with ABS/ESC the earth connection may be interrupted. This may cause failure of the ABS/ESC system
- Remedy
- On affected vehicles install new software. Where necessary a new ABS/ESC control unit will be fitted.
ABS control unit may fail during activation
The ABS control unit may fail when the anti-lock braking or electronic stability control system activates, possibly causing loss of vehicle control and increasing crash risk. Dealers will update the software and replace any module that fails the diagnostic test, free of charge.
Official NHTSA recall text
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
- Consequence
- A loss of vehicle control can increase the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver airbag inflator may rupture
The driver airbag inflator may rupture when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the driver airbag inflators, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Debris may disconnect the driver's frontal airbag
Debris may damage the steering wheel clock spring cable, breaking the electrical connection to the driver's frontal airbag and preventing deployment in a crash. Dealers will install a protective cover or replace the clock spring as needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Consequence
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-pressure fuel pipes may leak
Faulty material may cause leaks from the high-pressure fuel pipes over the vehicle's service life. Anti-vibration balance weights will be fitted to the pipes.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- On 2.0l Common Rail engines of a limited production period faulty material can cause leaks on the high pressure pipes during the service life of the vehicle.
- Remedy
- Anti-vibration balance weights will be fitted on the high-pressure pipes.
Clutch may open unexpectedly and cut drive
The clutch temperature may be interpreted incorrectly, causing the clutch to open unexpectedly and drive to be lost. The gearbox control unit will be updated or reprogrammed.
Official DVSA recall text
- Component
- CLUTCH MAY OPERATE INADVERTENTLY WITH UNEXPECTED LOSS OF DRIVE
- Defect
- In rare cases an incorrect interpretation of the clutch temperature can occur which results in the clutch opening unexpectedly with loss of drive.
- Remedy
- Recall affected vehicles and update/reprogramme gearbox control unit.
Transmission may abruptly shift to neutral
Insufficiently crimped temperature sensor wires may falsely detect high gearbox oil temperature, causing the transmission to shift abruptly to neutral. This could cause a crash without warning. The transmission control module will be reprogrammed free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Defect
- VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
- Consequence
- THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
- Remedy
- VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
- Notes
- VW RECALL NO.37E3/S7 & AUDI RECALL NO. 37E5/J7.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.