Renault Master recalls
43 official safety recalls for the Renault Master from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Sub-frame extension brackets may crack
Incorrectly sized anchors may cause the sub-frame extension brackets to crack, allowing the storage locker behind the cab to detach and fall onto the road, increasing accident risk. The recall asks end users to return the product.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- The mounting brackets for the sub-frame extension crack due to incorrectly sized front and rear anchors. This could cause the storage locker behind the cab to detach and fall onto the road, increasing the risk of an accident for the vehicle occupants and other road users. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
AdBlue consumption may not be shown
A production issue may prevent AdBlue consumption from appearing in the instrument cluster, meaning the vehicle does not comply with relevant regulations. The dosing module will be activated and the injector checked and replaced if necessary.
Official DVSA recall text
- Component
- No AdBlue consumption is shown in the cluster.
- Defect
- On affected vehicles due to a production nonconformity no AdBlue consumption is shown in the instrument cluster and therefore does not comply with the relevant regulations.
- Remedy
- Activation of the Urea Dosing Module (UDM) check and if necessary replace the urea injector.
Accelerator pedal may break
The accelerator pedal may break. The accelerator pedal assembly will be replaced.
Official DVSA recall text
- Component
- C0515 â Accelerator pedal support replace
- Defect
- For certain vehicles there is a concern involving the accelerator pedalâ¯for whereâ¯breakageâ¯cannotâ¯beâ¯ruledâ¯out.
- Remedy
- Replacement of the accelerator pedal assembly.
Accelerator pedal assembly may rupture
The accelerator pedal assembly may rupture if the pedal is pressed vigorously because its end-stop breaking force is below specification. The assembly will be replaced.
Official DVSA recall text
- Component
- Accelerator Pedal Assembley
- Defect
- For certain vehicles the end-stop breaking force of the accelerator pedal is lower than the intended technical specification. This may lead to a rupture of the accelerator pedal assembly if the pedal is pressed vigorously.
- Remedy
- Replacement of the accelerator pedal assembly.
Steering gear may crack or become damaged
The steering gear may be damaged or crack, causing loss of power steering assistance or, in some cases, loss of control. The steering box and steering column intermediate shaft will be replaced.
Official DVSA recall text
- Component
- Steering box and the steering column intermediate shaft
- Defect
- For affected vehicles there is an issue involving the steering gear in the area of the torque sensor for where damage or cracking cannot be ruled out. The consequences are that loss of assistance or in some cases loss of control.
- Remedy
- Replacement of the the steering box and the steering column intermediate shaft.
Fuel hose may chafe and leak
A fuel hose may chafe against a wiring harness and leak fuel onto the engine, causing a fuel smell in the cabin, excessive fuel consumption and a risk of a thermal event in the engine compartment. The hose will be checked and replaced if needed, and a retainer installed.
Official DVSA recall text
- Component
- Engine fuel pipe check/replace
- Defect
- On affected vehicles there is risk that a fuel hose may chafe against a wiring harness resulting in fuel leakage onto the engine which might cause smell of fuel inside the cabin excessive fuel consumption and a risk of a thermal event in the engine compartment.
- Remedy
- Check fuel hose and replace if necessary and install a retainer.
Fuel supply pipe may wear through
The fuel supply pipe may wear from abrasion, causing fuel odour, high fuel consumption or a fuel leak in the engine compartment, with a risk of fire. The pipe will be checked and replaced if required, and a protective mounting clip will be fitted.
Official DVSA recall text
- Component
- Possible abrasion wear of the fuel supply pipe
- Defect
- On affected vehicles there is a possibility of abrasive wear of the fuel supply line. This can cause one or several possible effects: Fuel odour in the passenger compartment High fuel consumption Fuel leak in the engine compartment visible under the vehicle Risk of fire.
- Remedy
- Check the fuel pipe and replace if required. All affected vehicles will be fitted with a mounting clip to protect the fuel pipe.
Electric motor support screws may break
The support bracket screws may break, allowing the motor to fall and possibly rupture the power steering hydraulic hose. This could reduce steering assistance. Replace the screws and, if needed, the support.
Official DVSA recall text
- Component
- REDUCER SUPPORTCHECK/REPLACE
- Defect
- On affected vehicles the electric motor support bracket screws could break allowing the electric motor to fall with risk of rupturing the power steering hydraulic hose resulting in a loss of steering power assistance.
- Remedy
- Replacing fixing screws and support where necessary.
Electric powertrain may not be secured correctly
The electric powertrain may not be secured correctly. Its reducer mounting will be checked and changed if necessary.
Official DVSA recall text
- Component
- Checking the secure mounting of the reducer gearbox.
- Defect
- On affected vehicles there is a potential risk the electrical powertrain may not be secured correctly.
- Remedy
- Check and change the electric traction reducer mounting if necessary.
Traction battery may prevent starting or recharging
Affected vehicles may not start, and the traction battery may not recharge. The battery will be checked and changed if required.
Official DVSA recall text
- Component
- Traction Battery â Check/replace C0346
- Defect
- Affected vehicles will not start and the traction battery cannot be recharged.
- Remedy
- Check and change the traction battery if required.
Reduction unit support bolt may break
The central fixing screw or locking bolt on the reduction unit support may break, causing loss of an engine suspension point, vehicle power and steering assistance. This increases accident and injury risk. The product is to be recalled from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- Due to an inappropriate assembly process, the central fixing screw or the locking bolt of the reduction unit support can break, leading to the loss of one of the engine suspension points. This can result in the loss of vehicle power and steering assistance, increasing the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
Traction battery may short circuit
The traction battery may short circuit, creating a fire hazard. The battery will be checked for compliance and replaced if necessary.
Official DVSA recall text
- Component
- On affected vehicles there is a possible short circuit in the traction battery which may generate a fire hazard.
- Defect
- On affected vehicles there is a possible short circuit in the traction battery which may generate a fire hazard.�
- Remedy
- Check the traction battery compliance and replace if necessary.�
Fuel injection bar may leak
Incorrect machining of the fuel injection bar may cause a fuel leak. The fuel injection bar will be replaced.
Official DVSA recall text
- Component
- RISK OF FUEL LEAKAGE AT THE FUEL RAIL FEED PIPE
- Defect
- Risk of fuel leakage due to incorrect machining of the fuel injection bar.
- Remedy
- Replace the fuel injection bar.
Incorrect rear right brake caliper may be fitted
The rear right brake caliper may be incorrect. Its manufacturing date code will be checked and the caliper replaced if affected.
Official DVSA recall text
- Component
- VEHICLES MAY BE EQUIPED AND FITTED WITH THE INCORRECT REAR RIGHT BRAKE CALIPER
- Defect
- Vehicles may be equipped and fitted with the incorrect rear right brake caliper.
- Remedy
- Visual inspection of the rear right brake Caliper to check the ��date of manufacture�� code. Replace the caliper if affected.
Incorrect rear right brake caliper may be fitted
The vehicle may have an incorrect rear right brake caliper. Its manufacturing date code will be checked and the caliper replaced if affected.
Official DVSA recall text
- Component
- VEHICLE MAY BE EQUIPPED AND FITTED WITH THE INCORRECT REAR RIGHT BRAKE CALIPER
- Defect
- Vehicle may be equipped and fitted with the incorrect rear right brake Caliper.
- Remedy
- Visual inspection of the rear right brake Caliper to check the ��date of manufacture�� code. Replace the caliper if affected.
Fuel pipes may wear and leak
Chafing may cause abnormal wear to fuel pipes and lead to fuel leaks. The pipes will be inspected and protected; a pipe will be replaced if applicable.
Official DVSA recall text
- Component
- FUEL PIPES CHAFFING MIGHT CAUSE ABNORMAL WEAR AND CONSEQUENTLY FUEL LEAKAGES
- Defect
- Fuel pipes chaffing might cause abnormal wear and consequently fuel leakages
- Remedy
- Visual inspection adding protection on the fuel pipe replace pipe if applicable.
Fuel supply hose may wear against cylinder head cover
Contact with the cylinder head cover may wear the fuel supply hose. The hose will be inspected, a protective sleeve fitted and the hose replaced if necessary.
Official DVSA recall text
- Component
- CONTACT OF THE FUEL SUPPLY HOSE WITH THE CLYNDER HEAD COVER CAUSING HOSE WEAR
- Defect
- Contact of the fuel supply hose with the cylinder head cover causing hose wear.
- Remedy
- Carry out a visual inspection of the fuel supply hose and fit a protective sleeve. If necessary replace the fuel supply hose.
Trailer socket ground wire may be mispositioned
The ground wire in the trailer coupling socket may be incorrectly positioned, so the trailer lights may not work. The existing wire will be cut and spliced to add a ground wire using a realignment kit.
Official DVSA recall text
- Component
- RISK OF A FAULT IN THE TRAILER COUPLING SOCKET DUE TO INCORRECT POSITIONING OF THE GROUND WIRE POTENTIALLY CAUSING THE LIGHTS ON THE TRAILER TO NOT FUNCTION
- Defect
- Risk of a fault in the trailer coupling socket due to incorrect positioning of the ground wire potentially causing the lights on the trailer to not function.
- Remedy
- Cutting the existing ground wire and creating a mechanical splice for adding a ground wire using a specific realignment kit.
High-pressure fuel pump system may leak
The high-pressure fuel pump system may leak fuel. The pump and pipes will be replaced.
Official DVSA recall text
- Component
- FUEL LEAKAGE OF THE HIGH PRESSURE FUEL PUMP SYSTEM
- Defect
- Possible fuel leakage of the high pressure fuel pump system
- Remedy
- Replace the high pressure pump and pipes
Fixed speed limiter may not operate
Incorrect injection computer calibration may make the fixed speed limiter inoperative. The injection computer will be reprogrammed.
Official DVSA recall text
- Component
- THE FIXED SPEED LIMITER IS INOPERATIVE
- Defect
- Due to the incorrect calibration of the injection computer the fixed speed limiter is inoperative.
- Remedy
- Re-program the injection computer.
Passenger airbag fixing screws may be loose or missing
Passenger airbag fixing screws may be loose or missing, impairing the airbag’s protective function and increasing the risk of injury in a crash. The product is being recalled from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- Passenger airbag fixing screws can be insufficiently tightened or missing. This can impair the airbag's protective function, increasing the risk of injury in the event of an accident.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
Medical cabin seats may come loose
The medical cabin seats may not be securely anchored and could detach in a crash, increasing the risk of injury. The product is recalled from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- The two seats in the medical cabin may be insufficiently anchored.As a result, they may become detached in the event of a an accident, increasing the risk of an injury.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
Rear suspension U-bolt may have incorrect torque
The rear right suspension blade U-bolt may have an incorrect torque setting. The rear axle suspension U-bolts will be checked and adjusted, and replaced if needed.
Official DVSA recall text
- Component
- POSSIBLE DEVIATION IN THE TORQUE VALUE ON THE REAR RIGHT SUSPENSION BLADE U BOLT
- Defect
- Possible of deviation in the torque value on the U bolt for the rear right suspension blade
- Remedy
- Check and adjust and if necessary replace the rear axle suspension U bolts.
Right rear suspension may not be clamped securely
The right rear suspension may not be clamped securely. The clamps will be retightened or replaced.
Official DVSA recall text
- Component
- POSSIBLE INSUFFICIENT CLAMPING OF THE RIGHT REAR
- Defect
- Possible insufficient clamping of the Right Rear suspension.
- Remedy
- Retighten or replacement the right rear suspension clamps
Power steering failure warning may not illuminate
The dashboard warning light may not illuminate if the power steering fails. The dashboard computer will be reprogrammed.
Official DVSA recall text
- Component
- POWER STEERING WARNING LAMP MAY NOT ILLUMINATE
- Defect
- No warning light on the dashboard should the power steering fail
- Remedy
- Re-programme dashboard computer
Engine diagnostics software may cause malfunction
Incorrect engine diagnostics software could cause the engine to function incorrectly. The remedy is to recall the product from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- The On Board Diagnostics system for the engine is incorrectly programmed. This could lead to the engine not functioning correctly.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
Steering column joint may detach from rack
An incorrectly tightened bolt may allow the steering column to detach from the rack. The retaining nut will be checked and tightened, or the bolt and screw replaced and tightened. The manufacturer advises not to drive the vehicle.
Official DVSA recall text
- Component
- STEERING COLUMN JOINT MAY NOT BE SECURE
- Defect
- The Steering column may become detached from the rack due to incorrectly tightened bolt.
- Remedy
- On affected vehicles check for presence of retaining nut. If present tighten nut to specified torque. If nut is absent replace bolt and screw and tighten to specified torque. THE MANUFACTURER HAS ADVISED NOT TO DRIVE THE VEHICLE
Diesel filter strap may break
The strap may break, allowing the diesel filter to come loose and possibly causing noise or, in extreme cases, fuel leakage. The strap will be checked and replaced if necessary.
Official DVSA recall text
- Component
- DIESEL FILTER MAY DETACH FROM ITS HOLDER
- Defect
- The strap of the diesel filter may brake causing the diesel filter to disconcert from its holder. Possibility of a noise in the engine compartment and in extreme cases fuel leakage.
- Remedy
- Recall the vehicles that are likely to be affected and check the diesel filter strap. The filter strap will be replaced if necessary.
Side board hinges may fail
The side board hinges may fail, allowing the board to detach while the vehicle is moving. The remedy is to fit safety reinforcement brackets to the side raves of the body.
Official DVSA recall text
- Component
- SIDE BOARD MAY DETACH
- Defect
- It has been identified that the side board hinges may fail. This could result in the detachment of the side board whilst the vehicle is in motion.
- Remedy
- Recall all affected vehicles to install safety reinforcement brackets to the side raves of the body.
Turbocharger oil pipe may fail
The turbocharger oil pipe may fail and leak oil, which could lead to engine failure and, in extreme cases, fire. The pipe will be replaced.
Official DVSA recall text
- Component
- POSSIBLE ENGINE FAILURE / RISK OF FIRE
- Defect
- On affected vehicles the turbocharger induction pipe may fail allowing oil to leak. Vehicle users may notice a drop in oil level which should also cause the oil warning lamp to illuminate. This may lead to engine failure and In extreme cases a risk of fire.
- Remedy
- On affected vehicles replace the turbocharger oil induction pipe.
Vacuum pump failure may affect braking and engine power
The brake vacuum pump drive may fail, causing loss of brake servo assistance and a hard brake pedal. Engine power may also be reduced. The pump will be checked and replaced if necessary.
Official DVSA recall text
- Component
- ENGINE POWER AND/OR BRAKING EFFICIENCY MAY BE AFFECTED
- Defect
- On affected vehicles the drive to brake vacuum pump may fail. This may cause a loss of brake servo assistance and a hard brake pedal. It may also cause a reduction in engine power.
- Remedy
- Check the manufacture date of the vacuum pump and where necessary replace the pump.
Prop shaft bolts may loosen and cause loss of drive
Prop shaft-to-axle flange bolts may not be tightened to the correct torque, causing noise and vibration and, if not corrected, loss of drive. The bolts will be retightened or the nuts and bolts replaced and correctly torqued.
Official DVSA recall text
- Component
- LOSS OF DRIVE
- Defect
- The prop shaft to axle flange bolts may not be tightened to the correct torque. The condition could develop noise and vibration and if not corrected loss of drive.
- Remedy
- Recall the vehicles that are likely to be affected to either re torque the prop shaft to axle flange mounting bolts or where necessary replace the nuts and bolts and apply the correct torque.
Prop shaft bolts may loosen and cause loss of drive
Prop shaft to axle flange bolts may be undertightened, causing noise and vibration and, if not corrected, loss of drive. Dealers will retighten the bolts or replace the nuts and bolts and apply the correct torque.
Official DVSA recall text
- Component
- LOSS OF DRIVE
- Defect
- The prop shaft to axle flange bolts may not be tightened to the correct torque. The condition could develop noise and vibration and if not corrected loss of drive.
- Remedy
- Recall the vehicles that are likely to be affected to either re torque the prop shaft to axle flange mounting bolts or where necessary replace the nuts and bolts and apply the correct torque.
Rear wheel bearing may fail and detach the wheel
A rear wheel bearing may have been damaged during assembly. If undetected, it could fail and the wheel and hub could detach. The bearings will be replaced with new items that have protective sleeves.
Official DVSA recall text
- Component
- REAR WHEEL BEARING MAY SHEAR
- Defect
- It is possible that the rear wheel bearing has been damaged whilst it was assembled onto the stub axle. This should be identified by excessive noise however in the worst case if not detected it could result in bearing failure and the detachment of the wheel and hub.
- Remedy
- Recall all the affected vehicles and replace the wheel bearings with new items which will have protective sleeves to aid correct installation.
Rear wheel bearing may fail
The rear wheel bearing may have been damaged during assembly, causing it to fail and the wheel and hub to detach. The bearing and hub carrier will be replaced.
Official DVSA recall text
- Component
- REAR WHEEL COULD DETACH
- Defect
- It is possible that the rear wheel bearing was damaged whilst it was assembled onto the stub axle. This could result in bearing failure and the detachment of the wheel and hub.
- Remedy
- Replace rear wheel bearing and hub carrier.
Rear wheel bearing may fail
A damaged rear wheel bearing may fail, causing the wheel and hub to detach. The rear wheel bearing and hub carrier will be replaced.
Official DVSA recall text
- Component
- REAR WHEEL COULD DETACH
- Defect
- It is possible that the rear wheel bearing was damaged whilst it was assembled onto the stub axle. This could result in bearing failure and the detachment of the wheel and hub.
- Remedy
- Replace rear wheel bearing and hub carrier.
Spare wheel winch may allow wheel to detach
The spare wheel may be left loose after the winch is used. It could move while driving, damaging and eventually breaking the winch cable and guide pin, allowing the wheel to detach. The complete winch system will be replaced.
Official DVSA recall text
- Component
- SPARE WHEEL MAY BECOME DETACHED
- Defect
- The spare wheel carrier winch system may allow the spare wheel to be loosely installed after the customer has used the winch. In this condition the spare wheel might move during driving which may damage and eventually break the cable and guiding pin of the winch system. In this worst case the spare wheel would become detached from the vehicle.
- Remedy
- Recall the vehicles that are likely to be affected to replace the complete spare wheel winch system.
Spare wheel may become detached
The spare wheel may be left loose after the winch is used. It could move while driving, damage the winch cable and guide pin, and eventually detach. The complete spare wheel winch system will be replaced.
Official DVSA recall text
- Component
- SPARE WHEEL MAY BECOME DETACHED
- Defect
- The spare wheel carrier winch system may allow the spare wheel to be loosely installed after the customer has used the winch. In this condition the spare wheel might move during driving which may damage and eventually break the cable and guiding pin of the winch system. In this worst case the spare wheel would become detached from the vehicle.
- Remedy
- Recall the vehicles that are likely to be affected to replace the complete spare wheel winch system.
Rear stub axle may crack and fail
A manufacturing error may cause cracks in the nearside rear stub axle, which could lead to axle failure and difficulty maintaining directional control. The rear axle will be replaced.
Official DVSA recall text
- Component
- REAR AXLE MAY FAIL
- Defect
- Because of a manufacturing error the nearside rear stub axle could start to develop cracks at the inner radius which could eventually lead to failure of the stub axle and difficulty in maintaining directional control.
- Remedy
- Recall the vehicles that are likely to be affected to replace the rear axle.
Rear axle spindle may crack
The nearside rear axle spindle may crack and, in the most serious cases, break, making it difficult to maintain directional control. The rear axle will be replaced.
Official DVSA recall text
- Component
- REAR AXLE MAY FAIL
- Defect
- There is a risk that the nearside rear axle spindle may crack which in the most serious cases will lead to the spindle breaking which dependent on loading could make directional control difficult to maintain.
- Remedy
- Recall the vehicles that are likely to be affected to change the rear axle.
Front seat mountings may fail
Incorrectly fitted front seat mounting brackets could cause the mountings to fail and affect vehicle control. The seats will be checked and new seat assemblies fitted if necessary.
Official DVSA recall text
- Component
- FRONT SEAT MAY FAIL
- Defect
- It has been found that some of the front seat mounting brackets have not been correctly fitted to the seats. The front seat mountings could fail if the fitting brackets have been incorrectly fitted. Vehicle control could be affected.
- Remedy
- Recall the vehicles that are likely to be affected to check and where necessary fit new seat assemblies.
Seat belt may not perform correctly
Front seat brackets may be out of specification, affecting seat security and seat belt performance in a crash. Seat assemblies will be checked and replaced if necessary.
Official DVSA recall text
- Component
- SEAT BELT MAY NOT PERFORM CORRECTLY
- Defect
- The seat belt positioning may be incorrect due to the front seat brackets not being to specification. This could affect the seat security and seat belt performance if an accident occurs.
- Remedy
- Recall the vehicles that are likely to be affected to check and where necessary fit new seat assemblies.
Driver's seat may detach under extreme braking
Some welds may be defective, allowing the driver's seat to detach from its floor fixing under extreme braking. The affected welds and fixing lugs will be re-welded.
Official DVSA recall text
- Component
- DRIVERS SEAT MAY DETACH
- Defect
- Due to the non-conformity of some welds under situations of extreme braking the driver's seat may detach from the floor fixing.
- Remedy
- Recalled vehicles will have the subject welds and fixing lugs re-welded.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.