Nissan Qashqai recalls
29 official safety recalls for the Nissan Qashqai from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Battery management system issue may cause limp mode or power loss
A battery management system issue may trigger warnings, limp mode or loss of power. The vehicle may not return to normal until it is switched off for approximately 30 mins with the key away. The remedy is to reprogram the battery management system.
Official DVSA recall text
- Component
- QASHQAI J12 Lithium Ion Battery
- Defect
- For affected vehicles there is an issue involving the E power Battery Management system (BMS) where warnings and entering limp mode or loss of power cannot be ruled out. Vehicle will not return to normal function until power-latch (IGN off for approximately 30 mins and key away from vehicle).
- Remedy
- Reprogram the Battery Management System (BMS).
Fuel line may be damaged and leak
The fuel line may move in its retaining clip while the engine runs, become damaged and leak fuel, creating a fire risk. The recall asks end users to return the product.
Official EU Safety Gate text
- Component
- Fire
- Defect
- During engine operation, the fuel line may move within its retaining clip in the engine compartment. This movement could damage the fuel line and cause a fuel leak, creating a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
- Remedy
- Recall of the product from end users
- Notes
- Notified by Germany
Fuel pipe may wear and leak
Movement between the fuel pipe and retaining clip may wear the pipe and, in an extreme case, cause a hole and fuel leak. The pipe will be inspected; a protective grommet fitted if wear is within limits, or the pipe replaced if wear exceeds limits or a leak is found.
Official DVSA recall text
- Component
- Qashqai (J12) Fuel Pipe
- Defect
- For affected vehicles it has been identified that there is potential for movement between the fuel pipe and its retaining clip within the engine bay this movement can potentially lead to wear on the fuel pipe. In an extreme situation this may cause a hole in the fuel pipe resulting in a potential fuel leak.
- Remedy
- Carry out an inspection of the fuel pipe and If identified wear is within limits apply protective Grommet to fuel tube. If wear is judged to be outside acceptable limits or a fuel leak from the fuel pipe is identified replace the fuel pipe.
Battery charge reading may fluctuate
A software issue may cause the calculated and displayed battery state of charge to fluctuate rapidly. Reprogram the battery management system with the latest software.
Official DVSA recall text
- Component
- Qashqai (J12) Battery Management System
- Defect
- For affected vehicles due to a software concern the calculated and displayed battery state of charge may rapidly fluctuate.
- Remedy
- Reprograming of the battery management system with the latest software.
Stored vehicle identification number may be incorrect
The vehicle identification number stored in the system may not match the vehicle, so users could see information about another vehicle, creating a data security risk. The navigation display or control unit and telematics control unit will be replaced.
Official DVSA recall text
- Component
- Juke (F16) Qashqai (J12) and Leaf (ZE1) VIN Scan
- Defect
- On affected vehicles the VIN stored in the vehicle system may not match the actual VIN of the vehicle. This may lead to a situation where a vehicle user can see information related to a different vehicle resulting in a data security breach.
- Remedy
- Replace the navigation display / control unit and the telematics control unit.
Steering wheel may fail to warn driver to hold it
A damaged hand detection mat may falsely detect that the driver's hands are on the steering wheel, so no warning is given to put them back when ProPilot is engaged. The wheel's serial number will be checked and it will be replaced with a countermeasure part if needed.
Official DVSA recall text
- Component
- On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.
- Defect
- On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel.� The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.�
- Remedy
- Inspect the steering wheel serial number and replace with a new countermeasure part where necessary.�
Rear door child lock may disengage
A rear door child lock may disengage when the inside handle is operated. Both rear door lock assemblies will be replaced with countermeasure parts.
Official DVSA recall text
- Component
- On affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated.
- Defect
- On affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated.
- Remedy
- Replace the rear door lock assemblies on both sides with a countermeasure part.
Steering rack may cause a clacking noise
Some steering racks may cause a clacking noise when steering. The steering rack will be replaced with a countermeasure part.
Official DVSA recall text
- Component
- THE STEERING ASSIST MAY CAUSE A CLACKING NOISE DURING STEERING OPERATION.
- Defect
- Some steering rack trial parts were reintroduced into the normal production process.
- Remedy
- Replace the steering rack with a countermeasure part.
Incorrect weight information on certificate of conformity
The certificate of conformity has incorrect weight information. It will be updated, and the vehicle registration document will be replaced.
Official DVSA recall text
- Component
- THE INCORRECT WEIGHT INFORMATION WAS APPLIED TO THE CERTIFICATE OF CONFORMITY
- Defect
- The incorrect weight information was applied to the Certificate of Conformity (COC).
- Remedy
- To proactively update the Certificate of Conformity (COC) and replace the vehicle registration document of all potentially affected vehicles.
Rear door child lock switch may not stay in place
The rear door child lock switch may have reduced retention force. A countermeasure part will be fitted in the switch aperture.
Official DVSA recall text
- Component
- POSSIBLE REDUCED RETENTION FORCE OF THE REAR DOOR CHILD LOCK SWITCH
- Defect
- Possible reduced retention force of the Rear Door Child Lock switch.
- Remedy
- Fit a countermeasure part into the child lock door switch aperture of all potentially affected vehicles.
VIN label may show incorrect front axle figures
The VIN label may show incorrect permissible front axle figures. The label will be replaced.
Official DVSA recall text
- Component
- INCORRECT PERMISSABLE FRONT AXLE FIGURES WERE GIVEN ON THE VIN LABEL
- Defect
- Incorrect permissible front axle figures were given on the VIN label.
- Remedy
- Replace VIN label with new
Radiator fan controller capacitor may fail
A ceramic capacitor in the radiator fan assembly motor controller may fail. The radiator fan assembly will be replaced with a countermeasure part.
Official DVSA recall text
- Component
- CERAMIC CAPACITOR FITTED TO THE RADIATOR FAN ASSEMBLY MOTOR CONTROLLER MAY FAIL
- Defect
- The radiator fan assembly motor controller may have a ceramic capacitor fitted that can potentially fail.
- Remedy
- Replace radiator fan assembly with a countermeasure part.
Vehicle weight information on VIN label is incorrect
The VIN label has incorrect Gross Combination Weight information. It will be replaced with a label showing the correct information.
Official DVSA recall text
- Component
- VIN GROSS COMBINATION WEIGHT INFORMATION IS INCORRECT
- Defect
- VIN label contains incorrect Gross Combination Weight (GCW) information for manual and CVT vehicles.
- Remedy
- On affected vehicles replace the VIN label with a new one showing the correct information.
Indicator failure warning may not appear
Incorrect body control module software may prevent a warning from appearing if a direction indicator lamp fails. Dealers will reprogram the module.
Official DVSA recall text
- Component
- BODY CONTROL MODULE MAY FAIL TO WARN DRIVER OF INDICATOR LIGHT MALFUNCTION
- Defect
- Due to an incorrect software setting of the Body Control Module (BCM) the system may not trigger a warning (double speed flashing) in the case of a direction indicator lamp failure.
- Remedy
- On affected vehicles reprogram the Body Control Module.
Door mirror indicator may stop working
The door mirror indicator repeater may stop working when the heated rear screen is on. Dealers will inspect the wiring and rework the indicator connections if necessary.
Official DVSA recall text
- Component
- DOOR MIRROR DIRECTION INDICATOR MAY NOT OPERATE
- Defect
- The door mirror indicator repeater may not operate as intended when the heated rear screen is switched on.
- Remedy
- On affected vehicles inspect wiring and where necessaary rework the indicator connnections.
Wheel arch protector may damage brake hose
The rear right wheel arch protector may rub against the brake hose, wearing through its cover and potentially causing fluid to leak. The protector will be reworked, and the brake pipe replaced if necessary.
Official DVSA recall text
- Component
- REAR RIGHT WHEEL ARCH PROTECTOR MAY DEFORM AND RUB AGAINST AND DAMAGE BRAKE HOSE
- Defect
- In conditions such as high speed and high vehicle loading the rear right wheel arch protector may contact the brake hose. Over time repeated contact could wear through the outer protective cover of the brake hose. This could damage the inner reinforcing braiding and in an extreme case wear a hole in the hose which could lead to brake fluid leakage.
- Remedy
- On affected vehicles re-work the rear wheel arch protector and if necessary replace the brake pipe with new.
Wheel arch protection may damage brake hose
The rear-right wheel-arch protection may rub against the brake hose, causing a brake fluid leak and reduced braking performance. The product is recalled from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- null The rear-right wheel-arch protection may scuff the brake hose. This could result in a leak of brake fluid and, subsequently, reduced braking performance.
- Remedy
- Recall of the product from end users
- Notes
- Notified by Germany
Rear oxygen sensor may fail without warning
An electrical short in the rear oxygen sensor supply may cause the sensor to fail without an immediate warning. A warning may appear after continued driving. The ECU will be reprogrammed to display a warning if the sensor fails.
Official DVSA recall text
- Component
- REAR OXYGEN SENSOR MAY FAIL
- Defect
- If an electrical short occurs in the supply to the rear oxygen sensor the senor will fail but the driver will not see an immediate warning. A MIL warning may display after continued driving depending on driving/vehicle characteristics.
- Remedy
- Reprogram the ECU to display a warning if the rear oxygen sensor fails.
Steering wheel may separate from the column
The steering wheel boss may be too weak and could separate from the steering column under high load, causing loss of steering. The remedy is to recall the product from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- null The steering wheel boss may have insufficient strength. In this condition, if a driver should apply a high load to the steering wheel, the steering wheel could separate from the steering column resulting in a loss of steering.
- Remedy
- Recall of the product from end users
- Notes
- Notified by Greece
Towbar bolts may loosen and the towbar may detach
Bolted joints securing the towbar to the chassis may loosen, and the towbar may detach if the vehicle continues to be driven. The towbar kit will be inspected and reworked where necessary.
Official DVSA recall text
- Component
- TOWBAR MAY DETACH
- Defect
- The bolted joints fixing the towbar kit to the chassis of the vehicle may loosen. In an extreme situation where the vehicle continues to be driven with loose bolted joints the towbar kit may detach from the vehicle.
- Remedy
- Recall the vehicles that are likely to be affected to inspect and where necessary rework the towbar kit.
Steering wheel boss may separate from column
The steering wheel boss may not meet specification and could separate from the steering column under higher than normal loads, causing loss of steering control. The steering wheel assembly will be checked and replaced if necessary.
Official DVSA recall text
- Component
- POSSIBLE LOSS OF STEERING
- Defect
- It is possible that the steering wheel boss may not have been produced to the correct specification. If a higher than normal loading is applied to the steering wheel in its normal operation it is possible that the steering wheel boss may separate from the steering column. This can result in a loss of steering control.
- Remedy
- Recall all affected vehicles to check and if necessary replace the steering wheel assembly.
Fuel filter hose may leak or cause engine to stall
The fuel filter hose connector may not be fully connected, which could cause a fuel leak or, in extreme conditions, stall the engine. The connector will be inspected and remedial work done if needed.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- The fuel filter hose connector may not be fully connected to the fuel filter. If the vehicle continues to be driven in this condition a fuel leak may occur or in extreme conditions the engine may stall.
- Remedy
- Recall all affected vehicles and inspect the fuel filter hose connector. If found to be faulty carry out remedial work.
Electric power steering may lose assistance
A fault in the electric power steering control unit may cause the motor to fail, bringing on a warning light and suddenly reducing steering assistance. The control unit will be replaced.
Official DVSA recall text
- Component
- POWER STEERING ASSISTANCE MAY FAIL
- Defect
- It has been established that the casting for the heat sink on the Electric Power Steering (EPS) control unit may be out of specification. In extreme cases this can cause a failure of the EPS motor which will illuminate a warning light on the dash. Whilst directional control is not affected it is possible that the driver will experience a sudden loss of power assistance.
- Remedy
- Recall all affect vehicles and replace the EPS control unit.
Pinion shaft cover screw may loosen
The pinion shaft cover screw may loosen and come out of the gear housing, potentially causing loss of steering control. A locking plate will be fitted to secure the screw.
Official DVSA recall text
- Component
- LOSS OF STEERING
- Defect
- The cover screw securing the pinion shaft may loosen causing noise during steering operation. Continued use in this condition could result in the screw coming out of the gear housing and in certain circumstances cause a loss of steering control.
- Remedy
- Recall the potentially affected vehicles to fit a locking plate to the cover screw that secures the pinion shaft.
Diesel particulate filter fuel connector may leak
A connector in the diesel particulate filter fuel system may be incorrectly attached and leak fuel during filter regeneration. The connector will be checked and tightened as necessary.
Official DVSA recall text
- Component
- FUEL MAY LEAK FROM PARTICULATE FILTER
- Defect
- It has been identified that a connector in the diesel particulate filter fuel system may not be correctly attached. If this is ignored fuel may leak from the connector during a particulate filter regeneration cycle.
- Remedy
- Recalled vehicles will have the connector checked and tightened as necessary.
Air conditioning compressor may seize
The air conditioning compressor may seize, causing the engine to stall unexpectedly. The compressor, drive belt and idler roller will be replaced.
Official DVSA recall text
- Component
- ENGINE MAY STALL
- Defect
- There is a possibility that the air conditioning compressor may seize which could result in an unexpected engine stall.
- Remedy
- Recall the vehicles that are likely to be affected to replace the a/c compressor and the drive belt and idler roller.
Steering cover screw may loosen
A steering cover screw may not be tight enough, causing play and noise and, if not addressed, possible loss of steering control. The steering gear will be inspected and replaced if necessary.
Official DVSA recall text
- Component
- POTENTIAL LOSS OF STEERING
- Defect
- There is a possibility that a steering cover screw may not be sufficiently tight. This could lead to initially free play and noise in the steering which if not attended to eventually could result in the loss of steering control.
- Remedy
- Recall the vehicles that are likely to be affected to inspect and where necessary replace the steering gear.
Steering gear fault may cause loss of control
A missing needle bearing or loose cover screw may cause steering play and noise, and ultimately loss of steering control. The steering gear will be inspected and replaced if necessary.
Official DVSA recall text
- Component
- POTENTIAL LOSS OF STEERING
- Defect
- It has been identified that the possibility exists that a needle bearing has been omitted from the steering shaft. Additionally the cover screw may not have been tightened to the correct torque. This may result in the cover screw becoming loose initiating free play and noise within the steering system. Ultimately steering control may be lost.
- Remedy
- Recalled vehicles will have the steering gear inspected. The steering gear will be replaced should this be found to be necessary.
Front suspension ball joint may detach
The lower ball joint may not be fully seated, leaving its securing bolt out of position. It could detach and cause loss of vehicle control. The ball joint will be checked and corrected if needed.
Official DVSA recall text
- Component
- POTENTIAL LOSS OF VEHICLE CONTROL
- Defect
- It has been identified that the front suspension lower ball joints on some of the subject vehicles have not been fully seated into the hub. This has resulted in the securing bolt not fitting into the groove in the ball joint shank. If the situation goes uncorrected the ball joint could detach which could result in loss of vehicle control.
- Remedy
- Recalled vehicles will be checked for correct location of the ball joint and rectified as necessary.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.