Mercedes-Benz V-Class recalls
38 official safety recalls for the Mercedes-Benz V-Class from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Steering wheel height adjustment may be incorrectly fastened
The steering wheel height adjustment fastening may not meet specifications. A service partner will replace the steering column tube.
Official DVSA recall text
- Component
- SRPC2420 â Fastening of Steering Wheel Height Adjustment
- Defect
- The fastening of the steering wheel height adjustment might not meet specifications.
- Remedy
- Mercedes-Benz AG via its Mercedes-Benz service partners will replace the steering column tube on the affected vehicles.
Fuel filter drainpipe may be damaged and leak diesel
The fuel filter drainpipe may contact the underbody, become damaged and leak diesel. The drainpipe will be replaced with a drain plug.
Official DVSA recall text
- Component
- On affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak.
- Defect
- On affected vehicles the routing of the fuel filter drainpipe might not meet specifications. The drainpipe could come into contact with the underbody and become damaged leading to a diesel leak.
- Remedy
- Replace the drainpipe with a drain plug on the affected vehicles.
Interior wiring harness may be routed incorrectly
The interior wiring harness near the centre console may not be routed correctly. It will be checked and reworked if necessary.
Official DVSA recall text
- Component
- The routing of the interior wiring harness in the area of the centre console might not meet specifications
- Defect
- On certain righthand drive VClass (447 platform) vehicles the routing of the interior wiring harness in the area of the centre console might not meet specifications.
- Remedy
- Check the wiring harness on the affected vehicles and rework it if necessary.
Coolant pump may leak between circuits
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
- Component
- THE COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
- Defect
- On certain vehicles with an OM654 engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
- Remedy
- Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software for the system will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system on the affected vehicles.
Airbag control unit circuit board may be damaged
A component on the airbag control unit circuit board may be damaged or displaced. The affected control unit will be replaced.
Official DVSA recall text
- Component
- A COMPONENT ON THE ELECTRONIC CIRCUIT BOARD OF THE AIR BAG CONTROL UNIT COULD BE DAMAGED OR DISPLACED
- Defect
- On certain vehicles with the highline version of the airbag control unit a component on the electronic circuit board of the airbag control unit could be damaged or displaced.
- Remedy
- Replace the airbag control unit on the affected vehicles.
Crankshaft may not meet specifications
The crankshaft may not meet specifications. The engine will be replaced.
Official DVSA recall text
- Component
- THE CRANKSHAFT MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles with an OM654 classic engine the crankshaft might not meet specifications.
- Remedy
- Replace the engines on the affected vehicles.
Front brake caliper carrier may be out of specification
A front axle brake caliper carrier may be outside specifications. The carriers will be checked and any from the affected batch renewed as a precaution.
Official DVSA recall text
- Component
- VEHICLES COULD BE EQUIPPED WITH A FRONT AXLE BRAKE CALLIPER CARRIER WHICH COULD HAVE BEEN MANUFACTURED OUTSIDE THE SPECIFICATIONS
- Defect
- Vehicles could be equipped with a front axle brake calliper carrier which could have been manufactured outside the specifications
- Remedy
- Check the brake calliper carriers on the front axle and as a precautionary measure renew any front axle brake calliper carrier should it be part of the affected batch.
Fuel return line may chafe and leak
The flexible fuel return line may rub against the underfloor panel, causing chafing or a fuel leak. The line will be checked and replaced if necessary, and its routing corrected.
Official DVSA recall text
- Component
- THE FUEL RETURN LINE MAY COME INTO CONTACT WITH THE EDGE OF THE UNDERFLOOR PANELLING
- Defect
- On affected vehicles the flexible fuel return line may come into contact with the edge of the underfloor panelling resulting in a chafe mark or fuel leak.
- Remedy
- Check the fuel line and replace if necessary. Adjust and correct fuel line routing.
Middle roof rail fastening may come loose
The middle fastening of the roof rail could come loose. The roof rail will be checked and replaced if needed.
Official DVSA recall text
- Component
- THE MIDDLE FASTENING OF THE ROOF RAIL COULD COME LOOSE
- Defect
- The middle fastening of the roof rail could come loose.
- Remedy
- Check the roof rail and replace it if necessary.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system on the affected vehicles
Emergency call system may not behave as specified
The emergency call system may not behave as specified. Its communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system on the affected vehicles.
Radiator coolant hose may chafe
The right-hand radiator coolant hose may chafe against a nearby component. It will be checked and replaced if necessary, and a protective spacer ring fitted if needed.
Official DVSA recall text
- Component
- THE RIGHT HAND SIDE RADIATOR COOLANT HOSE MAY CHAFE AGAINST SURROUNDING COMPONENT
- Defect
- On affected vehicles the right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance.
- Remedy
- Check and replace the coolant hose if necessary. Fit protective spacer ring if needed.
Engine control software needs updating
Software updates are intended to improve emissions. The relevant control unit software will be updated and, if necessary, the NOx sensors replaced.
Official DVSA recall text
- Component
- THE ENGINE CONTROL UNIT SOFTWARE NEEDS TO BE UPDATED
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors
Engine software may need updating
A software update is intended to improve emissions. The relevant control unit software will be updated, and the NOx sensors before and after the catalytic converter replaced if necessary.
Official DVSA recall text
- Component
- ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.
Left seat base connections may be insufficiently tight
Two connections securing the left seat bases to the vehicle floor may not have been tightened to the required torque. They will be checked and tightened to specification.
Official DVSA recall text
- Component
- THE THREADED CONNECTIONS OF THE LEFT SEAT BASES WITH THE FLOOR MAY NOT BE TIGHTENED CORRECTLY
- Defect
- Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque.
- Remedy
- Check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque.
Engine control unit solder joints may be faulty
Solder joints on the engine control unit plug may not meet specifications. The diesel injection system control unit will be replaced.
Official DVSA recall text
- Component
- THE SOLDER JOINTS ON THE PINS OF THE PLUG ON THE ENGINE CONTROL UNIT MAY NOT BE TO SPECIFICATION
- Defect
- The solder joints of the engine control unit may not have been carried out in accordance with the specification.
- Remedy
- Replace the diesel injection system control unit.
Head restraint padding may separate from its rods
Head restraint padding may separate from the fastening rods. The head restraints will be replaced.
Official DVSA recall text
- Component
- THE HEAD RESTRAINT PADDING MAY SEPARATE FROM THE FASTENING RODS
- Defect
- The head restraint padding may separate from the fastening rod.
- Remedy
- Replace the head restraints on the affected vehicles.
Rear seat restraints may be incorrect
Rear bench seats may have incorrect head restraint bars or head restraints. The rear head restraints will be checked and replaced if needed.
Official DVSA recall text
- Component
- INCORRECT RESTRAINT BARS AND/OR HEAD RESTRAINTS MAY HAVE BEEN INSTALLED
- Defect
- Bench seats in the rear may have been installed with the head restraint bars of a different bench seat and/or head restraint variant.
- Remedy
- Check the head restraints in the rear area in the affected vehicles and replace if necessary.
Rear head restraints may be incorrectly installed
Rear head restraints may have been installed with an incorrect substructure, including the bars. They will be checked and replaced if necessary.
Official DVSA recall text
- Component
- THE SPRING PIN OF THE HEAD RESTRAINT OF THE SEAT OR BENCH MAY BE MISSING OR NOT PROPERLY MOUNTED
- Defect
- The head restraints in the rear may have been installed with an incorrect substructure including the head restraint bars.
- Remedy
- Check the headrests on the affected vehicles and replace them if necessary.
Passenger airbag flap may come loose when airbag ignites
The dashboard airbag flap may not meet manufacturing specifications and could come loose if the passenger airbag ignites. The dashboard cover sheet, including the flap, will be replaced.
Official DVSA recall text
- Component
- IN CASE OF PASSENGER SIDE AIRBAG IGNITION THE AIRBAG FLAP IN THE DASHBOARD MAY COME LOOSE
- Defect
- The dashboard airbag flap may not have been manufactured according to specification.
- Remedy
- Renew the cover sheet of the dashboard including the passenger-side airbag flap.
Steering gear bolts may corrode and fail
The aluminium screws on the steering gear housing cover and power pack may corrode and fail. The screws will be replaced with steel ones, and wax will be applied to the steering gear.
Official DVSA recall text
- Component
- STEERING GEAR HOUSING COVER AND POWER PACK ALUMINIUM BOLTS MAY CORRODE
- Defect
- Aluminium screws of the steering gear housing cover and the power pack could corrode and fail
- Remedy
- Replace the aluminium screws with steel ones and apply wax to the steering gear.
Front swivel seat console may not be bolted correctly
The swivel seat console may have improperly bolted connections. The console will be checked and replaced if necessary.
Official DVSA recall text
- Component
- BOLTED CONNECTIONS ON FRONT SWIVEL SEATS CANNOT BE GUARANTEED
- Defect
- Possible improperly bolted swivel seat console
- Remedy
- Check and if necessary replace the swivelling console
Brake line may chafe against the engine
An incorrect brake line variant may chafe against the engine. The line routing will be adjusted if necessary and chafe protection installed.
Official DVSA recall text
- Component
- AN INCORRECT BRAKE LINE VARIANT MAY HAVE BEEN INSTALLED
- Defect
- Possible chafing of the brake line against the engine.
- Remedy
- If necessary adjust the routing of the brake line and install chafe protection.
Roof bed metal components may corrode
Metal components in the rear area of the roof bed may suffer severe corrosion. The remedy is to replace the mattress, check for corrosion and repair corroded areas if needed.
Official DVSA recall text
- Component
- POSSIBLE SEVERE CORROSION OF METAL COMPONENTS IN THE REAR AREA OF THE ROOF BED
- Defect
- Vehicles could experience severe corrosion of metal components in the rear area of the roof bed
- Remedy
- Replace the mattress check for corrosion and if necessary carry out the repair of possibly corroded areas.
Passenger airbag flap may come loose
When the passenger airbag deploys, the dashboard flap may come loose. The dashboard cover sheet, including the airbag flap, will be replaced.
Official DVSA recall text
- Component
- IN CASE OF PASSENGER- SIDE AIRBAG IGNITION THE AIRBAG FLAP IN THE DASHBOARD COULD COME LOOSE.
- Defect
- In case of passenger-side airbag ignition the airbag flap in the dashboard could come loose.
- Remedy
- Replace the cover sheet of the dashboard including the passenger-side airbag flap.
Engine software may need an emissions update
An engine management software update is needed to improve emissions. The relevant control unit software will be updated and NOx sensors before and after the catalytic converter replaced if necessary.
Official DVSA recall text
- Component
- IN ORDER TO IMPROVE THE EMISSIONS CERTAIN SPECIFIC CALIBRATIONS OF FUNCTINALITIES MUST BE CHANGED IN THE ENGINE MANAGEMENT OF THE VEHICLES
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.
Engine software may affect emissions
A software update will be made to improve emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
- Component
- TO IMPROVE THE EMISSIONS OF OUR VEHICLE AS QUICKLY AND EFFECTIVELY AS POSSIBLE VIA SOFTWARE UPDATES TO CERTAIN VEHICLES FROM MODEL SERIES V CLASS (447.8)
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors.
Passenger airbag off light may not illuminate
The passenger airbag off light may not illuminate in some circumstances. Dealers will recode the airbag control unit.
Official DVSA recall text
- Component
- AIRBAG OFF INDICATOR LAMP DOES NOT LIGHT UP IF FRONT PASSENGER SEAT IS RECOGNISED AS BEING UNOCCUPIED
- Defect
- front passenger air bag off light does not illuminate in some circumstances
- Remedy
- Recode the airbag control unit on affected vehicles
Rotating front seats may damage wiring
Rotating the front seats may loosen or damage wiring under the seats. This could disable the thorax airbag or cause it to trigger unintentionally; a disabled airbag is indicated by the SRS warning lamp. The wiring will be brought up to the improved installation standard.
Official DVSA recall text
- Component
- ROTATING FRONT SEAT WIRE FIXINGS CAN LOOSEN
- Defect
- It has been determined that on V-Class and Vito models with rotating front seats (SA codes SB5/SB6) the front seats can loosen the wire fixings under the seats when being rotated. Should the wiring harness be damaged in the worst-case scenario this could lead to deactivation of the thorax bag or to unintentional triggering of the thorax bag in the case of a short circuit caused in the process. A disarmed thorax bag is indicated via the SRS indicator lamp.
- Remedy
- Since the beginning of June 2017 the series has protected the wiring from jamming and damage by using an optimized mounting clip. We will recall and bring the installation of the cables under the swivel seats on the affected vehicles up to the optimized current series status
Front door handles may be fitted incorrectly
The exterior handles on the driver or front passenger door may not be installed correctly. They will be checked, and replaced and correctly installed if necessary.
Official DVSA recall text
- Component
- FRONT DOOR HANDLES MAY NOT BE INSTALLED CORRECTLY
- Defect
- Driver and front passenger door exterior handles may not have been installed correctly.
- Remedy
- On affected vehicles check installation of the door handles and if necessary replace and correctly install.
Steering column wiring may lose grounding
The steering column clock spring may break, causing warning messages and, in extreme cases, deployment of the driver's airbag. The steering components will be grounded sufficiently.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Front wheel bearing retaining ring may be misplaced
The front wheel bearing retaining ring may be fitted incorrectly, allowing the axle to move in the hub. Its position will be checked and it will be refitted or replaced where necessary.
Official DVSA recall text
- Component
- RETAINING RING OF THE FRONT BEARING MAY BE INCORRECTLY LOCATED
- Defect
- The front wheel bearing retaing ring may not be correctly fitted. this may allow the axle to float in the hub.
- Remedy
- On affected vehciles check location of retaing ring. Refit or replace where necessary. R/2017/323
Missing spot welds may weaken rear structure
The rear cross member may not be fully spot welded, compromising structural integrity. The designated areas will be checked and the member welded where necessary.
Official DVSA recall text
- Component
- MISSING SPOT WELDS
- Defect
- Due to an error during manufacture the rear cross member may not have been fully spot welded. This may compromise the integrity of the structure.
- Remedy
- On affected vehicles check the designated areas and where necessary weld member
Brake fluid reservoir may detach
The brake fluid reservoir may not be secured properly and could detach, causing fluid loss and reduced brake performance. Dealers will check that it is engaged and secure it in the correct position if needed.
Official DVSA recall text
- Component
- BRAKING PERFORMANCE MAY BE REDUCED
- Defect
- The brake fluid container may not have been inserted far enough into its mounts or was not secured correctly which can result in it detaching and a loss of brake fluid. The driver could become aware of this by the gradual deterioration of brake performance by having to press the brake pedal further. This can consequently increase the risk of collision.
- Remedy
- Recall the vehicles that are likely to be affected and check the brake fluid reservoir on the affected vehicles to ensure it is properly engaged and if necessary fix it in the correct position.
Auxiliary heater exhaust may enter cabin
If the heater exhaust pipe is routed incorrectly, exhaust may enter the cabin, creating a carbon monoxide poisoning risk; fire under the floor panelling is also possible. Check for the floor cut-out and drill it if needed, then check and correct the pipe routing.
Official DVSA recall text
- Component
- RISK OF CARBON MONOXIDE POISONING AND/OR FIRE
- Defect
- On the affected vehicles the end pipe of the auxiliary air heater may not have been routed correctly due to a cut out in the vehicle floor that is possibly missing. Exhaust from the auxiliary air heater is possibly not correctly diverted under the vehicle floor and could to some extent enter the vehicle interior. There is a risk of carbon monoxide poisoning and a risk of fire for the under floor panelling cannot be ruled out.
- Remedy
- Recall the vehicles that are likely to be affected and check for the presence of the cut out on the affected vehicles and drill this if necessary. Also the correct routing for the end pipe must be checked and where necessary corrected.
Chain tensioner seal may allow oil to leak
A defective chain tensioner O-ring may allow oil to leak and contaminate the environment; excessive oil loss could damage the engine. The sealing ring will be replaced.
Official DVSA recall text
- Component
- OIL MAY LEAK
- Defect
- On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
- Remedy
- On affected vehicles replace the chain tensioner sealing ring.
Handbrake may release by itself
A sticky handbrake button may cause the handbrake to release by itself. The handbrake lever will be replaced.
Official DVSA recall text
- Component
- HANDBRAKE MAY SELF RELEASE
- Defect
- The handbrake button may become sticky in operation and in certain circumstances may result in self release of the handbrake.
- Remedy
- Recall affected vehicles and replace the handbrake lever.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.