Mercedes-Benz Sprinter recalls

233 official safety recalls for the Mercedes-Benz Sprinter from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

United States: nhtsa.gov/recalls
United Kingdom: check-vehicle-recalls.service.gov.uk

Rear axle brake flange may be improperly welded
Reported December 19, 2025Model years 2025DVSA recall R/2025/4282 vehicles affected
The brake connection flange may not be properly welded to the rear axle support tube. The rear axle will be replaced.
Official DVSA recall text
Component
Weld seam on rear axle brake mounting flange
Defect
Mercedes-Benz AG has determined that on certain Sprinter 907 model vehicles with a gross vehicle weight of 5.0 tons a brake connection flange might not have been properly welded to the support tube of the rear axle.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the rear axle on the affected vehicles.
Frame may not support third-row seats
Reported October 24, 2025Model years 2023–2024NHTSA campaign 25V725000366 vehicles affected
The right frame member may lack proper reinforcement, reducing the structural strength of the third-row seats. The seats may not protect occupants as intended in a crash, increasing injury risk. Dealers will inspect and repair the frame as necessary free of charge.
Official NHTSA recall text
Component
STRUCTURE:FRAME AND MEMBERS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Radar sensor may disable safety features
Reported October 17, 2025Model years 2025NHTSA campaign 25V71200016 vehicles affected
The front short-range radar sensor circuit board may fail, disabling automatic emergency braking and other driver assistance features. If automatic emergency braking does not work as intended, crash risk may increase. Dealers will replace the sensor free of charge.
Official NHTSA recall text
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.
Consequence
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy
Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.
Frame members may lack proper reinforcement
Reported September 12, 2025Model years 2024NHTSA campaign 25V6090004 vehicles affected
Longitudinal frame members may not be properly reinforced, reducing crash performance and increasing injury risk. Dealers will inspect and repair the frame as necessary, free of charge.
Official NHTSA recall text
Component
STRUCTURE:FRAME AND MEMBERS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Parking brake cable bracket welds may fail
Reported February 28, 2025Model years 2024NHTSA campaign 25V13500088 vehicles affected
The parking brake cable bracket welds may fail and disengage the parking brake, allowing the vehicle to roll away and increasing crash risk. Dealers will inspect and repair the bracket as necessary, free of charge.
Official NHTSA recall text
Component
PARKING BRAKE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Propeller shaft weld seam may not meet specifications
Reported January 24, 2025Model years 2023DVSA recall R/2025/0092 vehicles affected
A propeller shaft weld seam may not meet specifications. The propeller shaft will be replaced.
Official DVSA recall text
Component
Propeller shaft weld seam
Defect
On certain Sprinter model 907 vehicles a welding seam of the propeller shaft might not meet specifications.
Remedy
Replace the propeller shaft on the affected vehicles.
Instrument cluster may be too bright
Reported December 13, 2024Model years 2019–2022NHTSA campaign 24V930000697 vehicles affected
The instrument cluster illumination may not be adjustable and may appear too bright, making safety information difficult to see and increasing crash risk. Dealers will update the instrument cluster software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Rear axle spring U-bolts may fracture
Reported August 14, 2024Model years 2023DVSA recall R/2024/3011 vehicle affected
The rear axle spring U-bolts may lack hardening treatment and could fracture. The U-bolts will be replaced.
Official DVSA recall text
Component
Replace spring U-bolts of rear axle springs
Defect
On affected vehicles the spring U-bolts may not have been subject to treatment to increase their hardness which may lead to them fracturing.
Remedy
Replace the spring U-bolts on the affected vehicles.
Rear axle spring U-bolts may shift out of position
Reported July 9, 2024Model years 2023–2024NHTSA campaign 24V5170001,232 vehicles affected
Improperly heat-treated spring U-bolts may have reduced strength, allowing the rear axle to shift and causing loss of control. Dealers will replace the U-bolts free of charge.
Official NHTSA recall text
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
B-pillar reinforcement welds may loosen
Reported May 30, 2024Model years 2023DVSA recall R/2024/222701 vehicles affected
Weld points on the right B-pillar reinforcement may be out of specification, allowing it to loosen and fail to transmit seat belt forces as intended, increasing injury risk in a crash. The B-pillar will be reworked if necessary.
Official DVSA recall text
Component
B-Pillar Reinforcement
Defect
On affected vehicles the weld points of a reinforcement in the right B-pillar may not correspond to the specifications. In this case the reinforcement in the B-pillar may work loose over time and fail to transmit the belt forces to the B-pillar as intended. This would increase the risk of injury in the event of an accident.
Remedy
Rework the B-Pillar on the affected vehicles if necessary.
12-Volt ground connection may overheat
Reported March 24, 2024Model years 2023NHTSA campaign 24V22500099 vehicles affected
An unsecured 12-Volt ground connection may overheat and cause a fire, or lead to a loss of drive power that increases crash risk. Dealers will inspect and repair the connection as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Consequence
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Wiring harness may chafe and short circuit
Reported March 1, 2024Model years 2023NHTSA campaign 24V166000828 vehicles affected
The main wiring harness may chafe against the drive shaft and short circuit, risking fire and loss of drive power, power steering, or brake control. Dealers will inspect and correct the harness routing as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Partition wall may be missing bolts
Reported December 21, 2023Model years 2019–2023NHTSA campaign 23V876000387 vehicles affected
Missing bolts may allow the partition wall to detach during a crash, increasing injury risk. Dealers will inspect and secure the partition wall as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:CRITICAL FASTENERS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Consequence
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frame members may be missing reinforcement fasteners
Reported December 21, 2023Model years 2019–2021NHTSA campaign 23V8750003,739 vehicles affected
Missing reinforcement fasteners may reduce vehicle stability and the structural integrity of the third-row seats. This can increase crash risk or allow seat mountings to fail and increase injury risk. Dealers will inspect and repair the frame members as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:CRITICAL FASTENERS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Consequence
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Propeller shaft bearing connection may loosen
Reported December 21, 2023Model years 2020NHTSA campaign 23V8740009 vehicles affected
The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control and increasing crash risk. In a crash, the shaft may damage the fuel tank, causing a leak and increasing fire risk. Dealers will inspect and replace the crossmember as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Consequence
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel filter heater may be deactivated
Reported December 15, 2023Model years 2010–2012DVSA recall R/2023/34818 vehicles affected
If the fuel filter heater is deactivated, fuel may gel at low temperatures and cause an unexpected loss of propulsion. The CDI control unit will be coded to ensure the heater activates.
Official DVSA recall text
Component
On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out.
Defect
On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out.
Remedy
Code the CDI control unit to ensure the activation of the fuel filter heater
Front suspension strut bolt may not be secured
Reported December 15, 2023Model years 2023NHTSA campaign 23V84900033 vehicles affected
The front left suspension strut bolt may not be secured properly, which can cause a loss of steering control and increase crash risk. Dealers will inspect the bolt connection and repair the body contact surface as needed, free of charge.
Official NHTSA recall text
Component
SUSPENSION:FRONT
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Consequence
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Windows and interior rails may not be securely bonded
Reported December 1, 2023Model years 2021–2023NHTSA campaign 23V806000131 vehicles affected
The paint formula may leave windows and interior lashing rails insufficiently bonded. A window could detach in a crash, or objects secured to a rail could come loose and injure someone. Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the damage, the manufacturer may offer to repurchase the vehicle.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Consequence
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Wheel rims may develop microcracks
Reported October 9, 2023Model years 2022DVSA recall R/2023/2841 vehicle affected
The wheel rim structure may not meet specifications and microcracks may form. The wheel rims will be changed.
Official DVSA recall text
Component
On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
Defect
On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
Remedy
Change the wheel rims.
Partition wall screw connections may be out of specification
Reported September 13, 2023Model years 2022DVSA recall R/2023/2654 vehicles affected
The partition wall screw connections may not meet specifications. They will be checked and reworked.
Official DVSA recall text
Component
On affected vehicles the screw connection of the partition wall might not meet specifications.
Defect
On affected vehicles the screw connection of the partition wall might not meet specifications.
Remedy
Check and rework the screw connections
Interior blower fuse may not meet requirements
Reported July 7, 2023Model years 2018–2019DVSA recall R/2023/19288,056 vehicles affected
The interior blower fuse layout may not support continuous operation at the highest setting. The fuse and its supply line will be replaced, and the fuse relocated.
Official DVSA recall text
Component
On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Defect
On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Remedy
Replace the fuse and its supply line and relocate the fuse.
Fuel pump may shut down
Reported June 26, 2023Model years 2021–2022NHTSA campaign 23V44400020,500 vehicles affected
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Instrument cluster may fail when starting
Reported May 3, 2023Model years 2018–2022DVSA recall R/2023/1196,184 vehicles affected
The instrument cluster may fail when starting, disabling displays, warning lamps, messages and tones. The instrument cluster software will be updated.
Official DVSA recall text
Component
Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration
Defect
On affected vehicles the instrument cluster may fail when starting.ï¿½ Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.
Remedy
Update the instrument cluster software.
Glow plug relay may short circuit and overheat
Reported April 13, 2023Model years 2018–2019DVSA recall R/2023/09428,124 vehicles affected
Fluids may enter the glow plug output stage under certain conditions, causing an electrical short circuit and overheating. The relay will be replaced and an additional cover installed.
Official DVSA recall text
Component
On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
Defect
On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit andï¿½overheating of the component.ï¿½
Remedy
Replace the glow plug relay and install an additional glow plug relay cover on the affected vehicles.
Instrument cluster may go blank
Reported March 24, 2023Model years 2019–2022NHTSA campaign 23V2040006,857 vehicles affected
The instrument cluster may show no information when the vehicle starts, hiding speed, fuel level, warnings and warning lights and increasing crash risk. Dealers will update the cluster software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Consequence
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Seat wiring harness may prevent side air bag deployment
Reported February 17, 2023Model years 2022NHTSA campaign 23V101000350 vehicles affected
Incorrectly installed wiring harnesses for the adjustable front swivel seats may become damaged, causing the front side air bags not to deploy as intended and increasing injury risk in a crash. Dealers will inspect and reattach the harnesses as needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Consequence
An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
HVAC blower wiring harness may overheat
Reported February 17, 2023Model years 2019–2020NHTSA campaign 23V10000052,993 vehicles affected
An inadequate HVAC blower motor circuit may cause the wiring harness to overheat, increasing the risk of fire. Until repaired, owners are advised to use the front blower in manual mode and avoid maximum blower and the lowest or highest temperature settings while the engine is on. Dealers will relocate and replace the fuse and wiring harness free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Consequence
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Park pawl component may wear excessively
Reported February 9, 2023Model years 2018–2022DVSA recall R/2022/3666,966 vehicles affected
A component in the park pawl system may wear excessively under certain types of use, affecting the vehicle’s ability to park safely. The remedy is a software update to various control units.
Official DVSA recall text
Component
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Defect
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Remedy
Update the software of various control units.
Park pawl component may wear and affect parking
Reported February 9, 2023Model years 2018–2020DVSA recall R/2022/3655,993 vehicles affected
A park pawl system component may wear excessively, reducing the vehicle's ability to park safely. Software in various control units will be updated.
Official DVSA recall text
Component
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Defect
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Remedy
Update the software of various control units.
Passenger airbag inflator may rupture
Reported February 7, 2023Model years 2006–2018DVSA recall R/2023/00712,926 vehicles affected
Certain conditions may alter the passenger airbag inflator propellant, causing the inflator to rupture when the airbag deploys in a crash. The passenger airbag will be replaced.
Official DVSA recall text
Component
On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployed.
Defect
On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant.ï¿½ In the event of a crash the inflator could rupture when the airbag is deployed.ï¿½
Remedy
Replace the passenger airbag
Passenger airbag inflator may burst
Reported November 15, 2022Model years 2006–2018DVSA recall R/2022/31253 vehicles affected
A chemical change in the airbag inflator propellant may increase internal pressure and cause the inflator to burst when the airbag deploys in a crash. The affected front passenger airbags will be replaced.
Official DVSA recall text
Component
Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Defect
Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Remedy
Replace the affected front passenger airbags on the affected vehicles.
Driver airbag may not deploy correctly
Reported October 24, 2022Model years 2006–2018DVSA recall R/2022/265102,548 vehicles affected
The driver airbag may not deploy correctly if activated. The driver airbag will be replaced.
Official DVSA recall text
Component
The driver airbag may not deploy correctly if activated.
Defect
The driver airbag may not deploy correctly if activated.
Remedy
Replace the drivers air bag.
Parking pawl may not engage
Reported October 21, 2022Model years 2019–2022NHTSA campaign 22V796000124,305 vehicles affected
The parking pawl guide bushing may fatigue, preventing the pawl from engaging and allowing the vehicle to roll away. Dealers will update the electronic stability, transmission control, direct select and electronic ignition switch control unit software free of charge.
Official NHTSA recall text
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Driver airbag may not deploy correctly
Reported September 26, 2022Model years 2006–2018DVSA recall R/2022/26462,660 vehicles affected
The driver airbag may not deploy correctly if activated. It will be replaced.
Official DVSA recall text
Component
The driver airbag may not deploy correctly if activated
Defect
The driver airbag may not deploy correctly if activated.
Remedy
Replace the drivers air bag.
Driver's front airbag may not deploy as intended
Reported September 22, 2022Model years 2006–2017DVSA recall R/2022/192234 vehicles affected
The driver's front airbag may not deploy as intended. It will be replaced.
Official DVSA recall text
Component
THE DRIVER'S FRONT AIR BAG MAY NOT DEPLOY AS INTENDED
Defect
The Drivers front air bag may not deploy as intended.
Remedy
Replace the drivers front airbag.
Coupling support may crack and detach
Reported September 8, 2022EU Safety Gate A12/00589/23
Cracks near the coupling support connection may cause the coupling device to detach, creating accident risk. The remedy is to recall the product from end users.
Official EU Safety Gate text
Component
Injuries
Defect
Cracks in the area of the connection part of the coupling support could lead to the detachment of the coupling device, creating a risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Remedy
Recall of the product from end users
Notes
Notified by France
Driver's front airbag may not deploy as intended
Reported July 26, 2022Model years 2006–2017DVSA recall R/2022/19864,143 vehicles affected
The driver's front airbag may not deploy as intended. It will be replaced.
Official DVSA recall text
Component
THE DRIVER'S FRONT AIR BAG MAY NOT DEPLOY AS INTENDED
Defect
The Driver's front air bag may not deploy as intended.
Remedy
Replace the driver's front airbag.
Rear-view camera software may not meet specifications
Reported July 12, 2022Model years 2018–2020DVSA recall R/2022/1938,184 vehicles affected
The rear-view camera software may not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE REAR-VIEW CAMERA ON CERTAIN VEHICLES MIGHT NOT MEET SPECIFICATIONS
Defect
The software of the rear-view camera on certain vehicles might not meet specifications.
Remedy
Update the software of the rear-view camera of the affected vehicles.
Generator wiring may cause an electrical surge
Reported July 11, 2022Model years 2021NHTSA campaign 22V4910002 vehicles affected
The generator wiring harness may be connected incorrectly to the electric power steering, causing an electrical surge that can increase fire risk. Dealers will inspect and correct the connection as needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.
Consequence
An electrical surge can increase the risk of a fire.
Remedy
Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear axle torsion bar may be the wrong diameter
Reported July 6, 2022Model years 2022DVSA recall R/2022/18016 vehicles affected
A rear axle torsion bar (anti-roll bar) with the wrong diameter may be installed. A dealer will replace it.
Official DVSA recall text
Component
AN INCORRECT DIAMETER REAR AXLE TORSION BAR (ANTI ROLL BAR) MIGHT BE INSTALLED
Defect
An incorrect diameter rear axle torsion bar (anti roll bar) might be installed.
Remedy
: Replace the rear axle torsion bar (anti roll bar) on the affected vehicles.
SIM card software may disable emergency calls
Reported May 20, 2022Model years 2019–2021NHTSA campaign 22V36000019,937 vehicles affected
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Crankshaft may not meet specifications
Reported April 27, 2022Model years 2020DVSA recall R/2022/1033 vehicles affected
The crankshaft in certain diesel engines may not meet the required specification. The engines will be replaced as a precaution.
Official DVSA recall text
Component
CRANKSHAFT MIGHT NOT MEET REQUIRED SPECIFICATION
Defect
On certain vehicles with an OM654 classic diesel engine the crankshaft might not correspond with the required specification
Remedy
As a precautionary measure the engines will be replaced on the affected vehicles
Rearview camera image may not display
Reported April 27, 2022Model years 2019–2021NHTSA campaign 22V28100012,086 vehicles affected
A software error may prevent the rearview camera image from displaying, reducing the driver's rear view and increasing crash risk. Dealers will update the camera software free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Alternator and steering wiring harnesses may be swapped
Reported April 1, 2022Model years 2021DVSA recall R/2022/069300 vehicles affected
The alternator and electric steering wiring harnesses may have been swapped during assembly. The affected lines will be checked and the harnesses connected correctly if necessary.
Official DVSA recall text
Component
THE WIRING HARNESS OF THE ALTERNATOR MAY POSSIBLY HAVE BEEN SWAPPED WITH THE WIRING HARNESS OF THE ELECTRIC STEERING
Defect
The wiring harness of the alternator may have been swapped with the wiring harness of the electric steering in the assembly procedure of certain vehicles.
Remedy
Check the affected lines and if necessary connect the correspondent wiring harnesses.
Torsion bar shim may be installed incorrectly
Reported March 8, 2022Model years 2021NHTSA campaign 22V1310002,153 vehicles affected
An incorrectly positioned shim may cause the torsion bar to fail at its linkage, reducing vehicle stability and increasing crash risk. Dealers will reposition the shim and replace the torsion bar linkages, free of charge.
Official NHTSA recall text
Component
SUSPENSION:FRONT:SPRINGS:TORSION BAR
Defect
Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.
Consequence
An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.
Remedy
Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Transmission parking lock may malfunction
Reported February 22, 2022Model years 2018–2019DVSA recall R/2022/05410 vehicles affected
A temporary fault may occur in the transmission parking lock. The ESP control unit will be updated with revised parameter data.
Official DVSA recall text
Component
A FAULT COULD OCCUR TEMPORARILY IN THE TRANSMISSION PARKING LOCK FUNCTION
Defect
A fault could occur temporarily in the transmission parking lock function.
Remedy
Update the ESP control unit with the revised parameter data record
Automatic transmission park pawl may not engage
Reported February 18, 2022Model years 2018–2020DVSA recall R/2022/0315,962 vehicles affected
A temporary fault may prevent the automatic transmission park pawl from engaging as intended. The ESP control unit software will be updated with revised parameters.
Official DVSA recall text
Component
A TEMPORARY FAULT WITH THE AUTOMATIC TRANSMISSION INTERNAL PARK PAWL MECHANISM MAY OCCUR
Defect
On certain vehicles fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended.
Remedy
As a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles.
Tire and loading label may show incorrect weight rating
Reported February 9, 2022Model years 2021NHTSA campaign 22V0730002,564 vehicles affected
An incorrect weight rating on the tire and loading label could lead to overloading, excessive tire wear and a crash. Dealers will inspect and replace the label as needed, and inspect and replace worn tires as needed, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Consequence
The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.
Remedy
Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Starter-generator wiring harness hooks may not latch
Reported January 5, 2022Model years 2021DVSA recall R/2021/420132 vehicles affected
The cable duct engagement hooks may not be fully latched in the battery case. The cable bracket fixings will be checked, and the hooks replaced with expanding rivets if required.
Official DVSA recall text
Component
THE ENGAGEMENT HOOKS OF THE CABLE DUCT OF THE STARTER-GENERATOR WIRING HARNESSMAY NOT BE FULLY LATCHED IN THE BATTERY CASE
Defect
On certain vehicles the engagement hooks of the cable duct of the starter-generator wiring harness may not be fully latched in the battery case.
Remedy
Check the fixings of the cable bracket and replace the engagement hooks of the affected cable duct with expanding rivets if required.
Brake line may chafe against the wiring harness
Reported December 17, 2021Model years 2020–2021DVSA recall R/2021/41212,696 vehicles affected
Insufficient clearance between the brake line and wiring harness may allow chafing. The components will be checked and protected; damaged components will be replaced and protected.
Official DVSA recall text
Component
THE DISTANCE BETWEEN THE BRAKE LINE AND WIRING HARNESS MAY NOT BE SUFFICIENT
Defect
On certain Mercedes-Benz Sprinter vehicles the distance between the brake line and the wiring harness may not be sufficient.
Remedy
Check and apply an anti-chafe protection to the affected components. If damage to the components is already evident then the affected components will be replaced and anti-chafe protection applied.
Park lock software may allow vehicle movement
Reported December 15, 2021Model years 2019–2020NHTSA campaign 21V97200048,400 vehicles affected
A software error may allow the vehicle to move after the selector is placed in Park if the parking brake is not applied, increasing crash risk. Dealers will update the control unit software, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Consequence
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Communication module installation may be incorrect
Reported December 9, 2021Model years 2021DVSA recall R/2021/41924 vehicles affected
A production error means the communication module's installation and commissioning status cannot be confirmed. The installation will be checked; the module will be retrofitted if needed or correctly commissioned if already fitted.
Official DVSA recall text
Component
THE ACTUAL INSTALLATION CONDITION OF THE COMMUNICATION MODULE AND ITS CORRECT COMMISSIONING CANNOT BE TRACED DUE TO AN ERROR IN PRODUCTION
Defect
On certain vehicles the actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production.
Remedy
Check the installation condition of the communication module and depending on the actual condition of installation either retrofit it or if it is already available put it into correct operation.
Trailer coupling crossmember may crack
Reported December 9, 2021Model years 2018–2020DVSA recall R/2021/41624 vehicles affected
Cracks may form in the connection between the trailer coupling block and crossmember over the vehicle's life. The affected part will be replaced with a reinforced version.
Official DVSA recall text
Component
CRACKS COULD FORM IN THE CONNECTING SECTION OF THE TRAILER-COUPLING BLOCK/CROSSMEMBER OVER THE VEHICLE LIFE
Defect
On certain vehicles with a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
Remedy
Replace the affected trailer-coupling block/crossmember with a reinforced variant.
Emergency call system may not behave as specified
Reported December 1, 2021Model years 2018–2020DVSA recall R/2021/4177,599 vehicles affected
The emergency call system may not behave as specified. A dealer will update the software in its communication module.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the HERMES communication module for the emergency call system on the affected vehicles
Main wiring harness may not be secured correctly
Reported December 1, 2021Model years 2021DVSA recall R/2021/3956 vehicles affected
The main wiring harness may lack approved cable ties or other fastening elements. The existing fasteners will be replaced with approved ones, or approved fasteners fitted where missing.
Official DVSA recall text
Component
NONE OR NOT APPROVED CABLE TIES HAVE BEEN USED FOR ADDITIONAL FASTENING OF THE MAIN WIRING HARNESS
Defect
On certain vehicles no or not approved cable ties have been used for additional fastening of the main wiring harness on the cable duct of the starter-generator wiring harness.
Remedy
Replace the existing cable tie and plug holder with the approved fastening elements or use the approved fastening elements in cases where cable ties have not been used yet.
Rear step bolts may loosen
Reported December 1, 2021Model years 2021NHTSA campaign 21V93400030 vehicles affected
Loose fasteners may allow the rear step to separate and become a road hazard, increasing crash risk. Dealers will tighten the bolts and replace the console and attaching hardware, free of charge.
Official NHTSA recall text
Component
STRUCTURE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Consequence
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Brake hose may be damaged by fender liner
Reported December 1, 2021Model years 2021NHTSA campaign 21V93300098 vehicles affected
The fender liner may contact and damage a brake hose. A leak could increase stopping distance and crash risk. Dealers will inspect the hose and clearance, modify the liner, and replace the hose as needed, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
Consequence
A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy
Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front brake discs may be the wrong size
Reported November 3, 2021Model years 2020NHTSA campaign 21V8540001 vehicle affected
Incorrect-size front brake discs may affect braking and extend stopping distance, increasing crash risk. A dealer will replace the brake discs, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Defect
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Consequence
The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Remedy
A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine control unit software requires an update
Reported October 20, 2021Model years 2011–2013DVSA recall R/2021/35010 vehicles affected
The engine control unit software requires an update to meet the Euro 5b+ N1 GR.III/N2 emissions standard. Software in multiple control units will be updated, depending on vehicle specification and options.
Official DVSA recall text
Component
UPDATE THE SOFTWARE IN THE ENGINE CONTROL UNIT
Defect
Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.
Remedy
Update the software in multiple control units depending on vehicle specification and options.ï¿½
Starter-generator wiring may short circuit
Reported October 6, 2021Model years 2021NHTSA campaign 21V77900038 vehicles affected
A cable duct may come loose, allowing the starter-generator wiring to chafe against the transmission carrier and short circuit, increasing fire risk. Dealers will replace the cable duct engagement hooks with expanding rivets, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
Consequence
An electrical short can increase the risk of a fire.
Remedy
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine control system calibration needs updating
Reported October 4, 2021Model years 2013–2016DVSA recall R/2021/31366,177 vehicles affected
Specific aspects of the engine control system calibration need to be changed. Software updates will be made to multiple control units, depending on vehicle specification and options.
Official DVSA recall text
Component
CHANGES TO SPECIFIC ASPECTS OF THE ENGINE CONTROL SYSTEM CALIBRATION ARE REQUIRED
Defect
Changes to specific aspects of the engine control system calibration are required.
Remedy
Depending on vehicle specification and options software updates to multiple control units will be conducted.
Front seat wiring may be incorrectly routed
Reported September 20, 2021Model years 2019DVSA recall R/2021/2911 vehicle affected
Wiring in the front swivel-seat frames may be routed or mounted incorrectly. Dealers will inspect the wiring harnesses and attach the mounting clips in the intended positions.
Official DVSA recall text
Component
ELECTRICAL CABLES MAY BE IMPROPERLY ROUTED OR MOUNTED WITHIN THE FRONT SWIVEL SEAT FRAMES
Defect
Electrical cables may be improperly routed or mounted within the front swivel-seat frames.
Remedy
Inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
ESP software may not suit upfitted vehicles
Reported September 7, 2021Model years 2018DVSA recall R/2021/2431 vehicle affected
The ESP software may not be customised for vehicles with a higher centre of gravity after upfitting. The ESP control unit software will be updated.
Official DVSA recall text
Component
THE ESP SOFTWARE HAS NOT BEEN CUSTOMISED FOR UPFITTED VEHICLES WITH A HIGHER CENTRE OF GRAVITY
Defect
Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.
Remedy
Update the software version of the corresponded ESP control unit.
Front brake hose may chafe against wheel housing lining
Reported September 7, 2021Model years 2018–2020DVSA recall R/2021/2003,138 vehicles affected
A front brake hose may touch and chafe against the wheel housing lining. The front brake hoses will be replaced with a revised version.
Official DVSA recall text
Component
THE BRAKE HOSE OF THE FRONT AXLE COULD TOUCH AND CHAFE THE WHEEL HOUSING INTERIOR LINING.
Defect
The brake hose of the front axle could touch and chafe the wheel housing interior lining.
Remedy
Exchange the brake hoses on the front axle on the affected vehicles with a revised version.
Power steering return hose may detach
Reported August 31, 2021Model years 2017–2020DVSA recall R/2021/2425,621 vehicles affected
A power steering return hose may detach at a connection and leak hydraulic fluid. The connections will be checked and a screw-type clamp fitted if needed.
Official DVSA recall text
Component
THE HYDRAULIC POWER STEERING RETURN LINE HOSES MAY DETACH AT THEIR CONNECTION POINTS
Defect
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
Remedy
Check the return line connections of the power steering and install a screw type clamp at the connection point if needed.
Rear wheel speed sensor may fail electrically
Reported August 6, 2021Model years 2012–2017DVSA recall R/2021/25555 vehicles affected
One or more rear wheel speed sensors may experience an electrical failure. The affected sensors will be replaced.
Official DVSA recall text
Component
ONE OR MORE OF THE REAR WHEEL SPEED SENSORS MAY EXPERIENCE AN ELECTRICAL FAILURE
Defect
One or more of the rear-wheel speed sensors may experience an electrical failure.
Remedy
Replace the rear-wheel speed sensors on affected vehicles
Seat belt retractors may deactivate early
Reported July 7, 2021Model years 2021NHTSA campaign 21V5130001,514 vehicles affected
Seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing injury risk in a crash. Dealers will inspect and replace the seat belt assemblies as necessary, free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Brake pedal lock washer may come loose
Reported June 11, 2021Model years 2019DVSA recall R/2021/21510 vehicles affected
The lock washer on the pin joining the brake pedal to the bearing pedestal could come loose. An additional retaining ring will secure the bearing pedestal to the pedal.
Official DVSA recall text
Component
THE LOCK WASHER OF THE PIN JOINING THE BRAKE PEDAL TO THE BEARING PEDESTAL COULD COME LOOSE
Defect
The lock washer of the pin joining the brake pedal to the bearing pedestal could come loose.
Remedy
Provide additional securement of the bearing pedestal to the brake pedal by means of fitting an additional retaining ring.
Emergency call system may not behave as specified
Reported June 8, 2021Model years 2018–2020DVSA recall R/2021/19185,640 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system on the affected vehicles.
Emergency call system may not meet specifications
Reported June 8, 2021Model years 2018–2020DVSA recall R/2021/19054,428 vehicles affected
The emergency call system may not behave as specified. Dealers will update the communication module software.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system on the affected vehicles.
Multimedia software may prevent rearview camera display
Reported June 2, 2021Model years 2019–2021NHTSA campaign 21V41100033,437 vehicles affected
A software issue may leave the display black or cause it to reboot, preventing the rearview camera image from displaying properly and reducing rear visibility. A dealer will update the software or provide an over-the-air update free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Seat wiring may become jammed and damaged
Reported June 2, 2021Model years 2019–2021NHTSA campaign 21V4100004,078 vehicles affected
Incorrectly routed front seat wiring may become jammed and damaged in the swivel seat frame, which can prevent the seat side air bag from deploying as designed or cause it to deploy inadvertently, increasing the risk of injury. Dealers will reposition a mounting clip free of charge.
Official NHTSA recall text
Component
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Defect
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Brake pedal retaining washer may come loose
Reported May 27, 2021Model years 2018–2020DVSA recall R/2021/16344,820 vehicles affected
The washer on the bolt connecting the brake pedal to its bearing block could come loose. An additional retaining ring will be fitted to secure the bearing bracket.
Official DVSA recall text
Component
THE RETAINING WASHER ON THE BOLT CONNECTING THE BRAKE PEDAL TO ITS BEARING BLOCK COULD COME LOOSE
Defect
The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
Remedy
Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
Power steering hose clamps may be incorrectly positioned
Reported May 19, 2021Model years 2018DVSA recall R/2021/18026 vehicles affected
Clamps on the power steering hydraulic hoses may be incorrectly positioned. Dealers will check the hoses and clamps and replace the clamps if required.
Official DVSA recall text
Component
THE INSTALLATION POSITION OF THE CLAMPS FOR THE HYDRAULIC HOSES OF THE POWER STEERING MAY NOT BE CORRECT
Defect
The installation position of the clamps for the hydraulic hoses of the power steering may not be correct.
Remedy
Check the hydraulic hoses and clamps of the power steering and replace with new clamps if required.
Stability control software may not respond as intended
Reported May 17, 2021Model years 2019NHTSA campaign 21V360000168 vehicles affected
Stability control software may not account for the vehicle's higher centre of gravity, so the system may not respond as intended in some driving situations, increasing crash risk. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Consequence
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front door hinge screws may be loose
Reported May 17, 2021Model years 2020NHTSA campaign 21V3590002,016 vehicles affected
Front door hinge screws may not be tight, allowing the gap between the door and body to change and increasing injury risk in a crash. Dealers will check and tighten the screws as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Consequence
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Driver's seat rescue cutting line may be inaccessible
Reported April 13, 2021Model years 2020DVSA recall R/2021/033628 vehicles affected
The rescue cutting line in the driver's seat box may be inaccessible. The rescue loop will be repositioned.
Official DVSA recall text
Component
THE RESCUE CUTTING LINE LOCATED IN THE SEAT BOX OF THE DRIVER SEAT MAY NOT BE ACCESSIBLE
Defect
The rescue cutting line located in the seat box of the driver seat may not be accessible.
Remedy
Reposition the rescue loop on affected vehicles.
Air suspension fuse may be incorrect
Reported April 13, 2021Model years 2018–2019DVSA recall R/2021/03214 vehicles affected
The air suspension electrical system may have the wrong fuse. The fuse and control unit will be checked and replaced if necessary; the fuse assignment booklet will also be replaced if necessary.
Official DVSA recall text
Component
AN INCORRECT FUSE TYPE FOR THE ELECTRIC SYSTEM OF THE AIR SUSPENSION COULD HAVE BEEN MOUNTED BY ERROR
Defect
The fuse for the electric system for the air suspension may be incorrectly specified.
Remedy
Check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.
Reverse gear light may stop working
Reported April 9, 2021Model years 2018–2020DVSA recall R/2021/09811,394 vehicles affected
The reverse gear light may occasionally stop working until the ignition is changed or the engine is started again. The gear recognition software will be updated.
Official DVSA recall text
Component
THE GEAR RECOGNITION FUNCTION IN THE TRANSMISSION COULD NOT FUNCTION AS INTENDED
Defect
The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
Remedy
Update the software responsible for gear recognition on the affected vehicles.
Power steering return hose may detach and leak
Reported April 6, 2021Model years 2019–2020NHTSA campaign 21V2410004,444 vehicles affected
The hydraulic power steering return line hoses may detach and leak fluid, causing a sudden loss of power steering assist and increasing the risk of a crash. Dealers will install a screw-type clamp free of charge.
Official NHTSA recall text
Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Consequence
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicle identification numbers may not match
Reported April 5, 2021Model years 2019NHTSA campaign 21V2370001 vehicle affected
The VINs on the dashboard, certification label and body-in-white do not match. The mismatch may prevent the owner from receiving information about open safety recalls, increasing the risk of injury, a crash or fire. A dealer will replace the VINs on the dashboard and certification label free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence
The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
Remedy
DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument display may be too bright
Reported April 5, 2021Model years 2019–2020NHTSA campaign 21V2350001,285 vehicles affected
The instrument cluster display may not be adjustable and may appear too bright in some lighting conditions, hindering the driver's vision and increasing crash risk. Dealers will update the instrument cluster software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear brake calliper may leak fluid into parking brake
Reported March 17, 2021Model years 2018–2020DVSA recall R/2021/0968,826 vehicles affected
A rear brake calliper may leak fluid into the electric parking brake housing. The rear callipers will be replaced and the ESP software updated.
Official DVSA recall text
Component
THE REAR BRAKE CALLIPER MAY LEAK BRAKE FLUID INTO THE HOUSING OF THE ELECTRIC PARKING BRAKE
Defect
The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
Remedy
Replace the rear brake callipers and update the ESP software.
Accelerator pedal may be incorrectly mounted
Reported March 16, 2021Model years 2020DVSA recall R/2021/0249 vehicles affected
The accelerator pedal may not be mounted to specification. Its installation will be checked and the pedal renewed if necessary.
Official DVSA recall text
Component
THE ACCELERATOR PEDAL MAY NOT HAVE BEEN MOUNTED ON THE VEHICLE IN ACCORDANCE WITH THE SPECIFICATION
Defect
The accelerator pedal may not have been mounted on the vehicle in accordance with the specification.
Remedy
Check the correct installation of the accelerator pedal on the affected vehicles and if necessary renew it.
ESP control unit software needs an update
Reported March 10, 2021Model years 2018–2020DVSA recall R/2021/097153 vehicles affected
The electronic stability programme control unit software requires an update. The software will be updated in affected vehicles.
Official DVSA recall text
Component
A SOFTWARE UPDATE OF THE ELECTRONIC STABILITY PROGRAMME (ESP) CONTROL UNIT IS REQUIRED
Defect
A software update of the Electronic Stability Programme (ESP) control unit is required.
Remedy
Update the ESP control unit software in the affected vehicles.
Sliding door lock may allow excess movement in a crash
Reported March 10, 2021Model years 2019–2020NHTSA campaign 21V15300056 vehicles affected
The auxiliary lock may be the wrong type for an electric sliding door. In a crash, the door could dislocate more than intended, increasing injury risk. Dealers will convert the door from electric to manual operation, free of charge.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake pedal bolt and washer may detach
Reported March 10, 2021Model years 2019–2020NHTSA campaign 21V15200056,534 vehicles affected
The bolt and retaining washer connecting the brake pedal to its bearing block may loosen and detach, causing the brake lights to stay on when the pedal is not pressed. Dealers will add a retaining ring at the bearing bracket, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Consequence
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Remedy
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wiring harness may become trapped by brake pedal
Reported February 19, 2021Model years 2018–2019DVSA recall R/2021/02317 vehicles affected
The wiring harness for the HERMES communication unit may become trapped between the brake light switch and brake pedal. An additional cable tie will be fitted to route the harness correctly.
Official DVSA recall text
Component
THE ELECTRICAL WIRING HARNESS PRE-INSTALLATION FOR THE HERMES CONTROL UNIT COULD BECOME STUCK BETWEEN THE BRAKE LIGHT SWITCH AND THE BRAKE PEDAL
Defect
The electrical wiring harness pre-installation for the HERMES control unit (communication module) could become stuck between the brake light switch and the brake pedal
Remedy
Correct the routing of the concerned wiring harness through the installation of an additional cable tie.
Rearview camera image may be delayed or obscured
Reported February 17, 2021Model years 2019–2020NHTSA campaign 21V077000198 vehicles affected
The rearview image may take longer than 2 seconds to appear while backing, or an emergency call pop-up may obscure it. Reduced rear visibility increases crash risk. Dealers will update the software, free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
Reported February 5, 2021Model years 2019–2020NHTSA campaign 21V05500084,345 vehicles affected
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. Dealers will update the software, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear-wheel speed sensor may disable stability control
Reported February 3, 2021Model years 2012–2018NHTSA campaign 21V04200048,667 vehicles affected
A rear-wheel speed sensor issue may disable electronic stability control, affecting driving stability in some conditions and increasing crash risk. Dealers will replace the sensor with a more robust one, free of charge.
Official NHTSA recall text
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake hoses may have outer cuts
Reported December 23, 2020Model years 2020DVSA recall R/2020/3451,564 vehicles affected
Front and rear brake hoses may have an outer cut. Their condition will be checked and the hoses renewed if necessary.
Official DVSA recall text
Component
ON AFFECTED VEHICLES FRONT AND REAR BRAKE HOSES MAY HAVE SUSTAINED AN OUTER CUT
Defect
On affected vehicles front and rear brake hoses may have sustained an outer cut.
Remedy
Check brake hose condition and renew if necessary.
Rear brake calipers may leak fluid
Reported December 21, 2020Model years 2019–2020NHTSA campaign 20V8020009,094 vehicles affected
Rear brake calipers may leak fluid into the electric parking brake housing, allowing air into the hydraulic brake system. This can increase brake pedal travel and crash risk. The remedy is to replace the rear calipers, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Consequence
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Remedy
DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear underride guard may be missing
Reported December 16, 2020Model years 2019–2020DVSA recall R/2020/29737 vehicles affected
Affected vehicles were delivered without the necessary rear underride guard. The guard will be fitted.
Official DVSA recall text
Component
VEHICLES WERE PRODUCED AND DELIVERED WITHOUT THE NECESSARY REAR UNDERRIDE GUARD
Defect
Vehicles were produced and delivered without the necessary rear underride guard.
Remedy
Retrofit the rear underride guard on the affected vehicles.
Glow plug relay may short circuit in a collision
Reported December 16, 2020Model years 2018–2020DVSA recall R/2020/2969,372 vehicles affected
In certain collisions, the glow plug relay may be damaged and short circuit. A relay housing and pyrotechnic fuse will be fitted.
Official DVSA recall text
Component
POSSIBLE DAMAGE AND SHORT CIRCUIT OF THE GLOW PLUG RELAY IN CERTAIN COLLISION SCENARIOS
Defect
Possible damage and short circuit of the glow plug relay in certain collision scenarios
Remedy
Retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles
Engine hood may be improperly installed
Reported December 11, 2020Model years 2019NHTSA campaign 20V7720001 vehicle affected
If the hood was not installed properly, it could hit the windshield in a crash and enter the passenger compartment, increasing injury risk. A dealer will replace the hood, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:HOOD
Defect
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.
Consequence
In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
Remedy
DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Operator's manual may be inaccurate or incomplete
Reported December 8, 2020Model years 2019NHTSA campaign 20V7560009 vehicles affected
The printed or digital operator's manual may contain inaccurate or incomplete information about vehicle functions and safety, potentially leading to improper operation and increasing the risk of a crash or injury. Dealers will replace the printed manual and update the digital version, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Consequence
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering return hoses may detach
Reported October 28, 2020Model years 2015–2020NHTSA campaign 20V66300047,667 vehicles affected
The return hoses may detach and leak hydraulic fluid, causing a sudden loss of power steering assist and fluid on the road, which may increase crash risk. Dealers will check the connections and correct them as needed, free of charge.
Official NHTSA recall text
Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake hoses may leak
Reported October 14, 2020Model years 2020NHTSA campaign 20V631000463 vehicles affected
Brake hoses may have been damaged during production and could leak brake fluid over time, reducing braking performance and possibly causing loss of directional stability when braking. Dealers will check the hoses and replace them as needed, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
Consequence
Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel line clamps may loosen and cause a leak
Reported September 29, 2020Model years 2019–2020NHTSA campaign 20V5950004,010 vehicles affected
Fuel line clamps may loosen and cause a fuel leak, increasing the risk of fire. Dealers will check the fuel hose clamp connections and tighten or replace components as needed, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Consequence
A fuel leak can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wiring near rotating seat frame may become trapped
Reported September 3, 2020Model years 2018–2019DVSA recall R/2020/217540 vehicles affected
Electrical lines routed near the rotating seat frame may become trapped and damaged. The wiring harness routing will be corrected.
Official DVSA recall text
Component
THE ELECTRIC LINES ROUTED NEAR THE FRAME FOR THE ROTATING SEATS MAY GET JAMMED
Defect
Electric lines routed near the frame for the rotating seats may get jammed and thus be damaged.
Remedy
Correct the routing of the wiring harnesses of the rotating seats on the affected vehicles.
Propeller shaft bearing bolts may not be secured correctly
Reported August 14, 2020Model years 2019DVSA recall R/2020/1674 vehicles affected
The tightening of the propeller shaft intermediate bearing connections may not be documented. The screws will be replaced and tightened to the specified torque.
Official DVSA recall text
Component
INCORRECTLY IMPLEMENTED THREADED CONNECTION OF THE PROPELLER SHAFT INTERMEDIATE BEARINGS AT THE UNDERBODY
Defect
The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles.
Remedy
Renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.
Fuel pump may have an open port
Reported August 4, 2020Model years 2019NHTSA campaign 20V45300046 vehicles affected
An open port on the fuel pump may allow fuel to leak onto the road, increasing crash risk. Dealers will check for an additional nozzle and close it if needed, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
Consequence
An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing chassis stabilization may affect handling
Reported July 27, 2020Model years 2019NHTSA campaign 20V4270004 vehicles affected
Without the required additional stabilization, handling may be affected, increasing the risk of a crash. Dealers will upgrade the chassis with a front stabilizer bar, rear shock absorbers and a rear stabilizer bar free of charge.
Official NHTSA recall text
Component
SUSPENSION:REAR
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect leaf spring shims may affect handling
Reported July 27, 2020Model years 2019NHTSA campaign 20V42600026 vehicles affected
Incorrect shims between the rear axle and leaf springs may affect handling and increase the risk of a crash. Dealers will replace the shims and renew the spring brackets, check and if needed renew the rubber buffers, and adjust the headlamps free of charge.
Official NHTSA recall text
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence
The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Manual may describe automatic parking incorrectly
Reported June 23, 2020Model years 2018–2019DVSA recall R/2020/12812,950 vehicles affected
The operating manual may not correctly explain certain conditions for the automatic gearbox's Auto-P function. The remedy is to add a supplementary booklet with the correct description.
Official DVSA recall text
Component
THE OPERATING MANUAL DOES NOT SPECIFY CERTAIN CONDITIONS UNDER WHICH THE AUTOMATIC PARKING FUNCTION OF THE AUTOMATIC GEARBOX OPERATES
Defect
The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates.
Remedy
Add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
Brake hoses may chafe against the front wheel arch liner
Reported June 4, 2020Model years 2019DVSA recall R/2020/17210 vehicles affected
The brake hoses may contact and chafe against the rear section of the front wheel arch liner. The liner position will be checked and adjusted.
Official DVSA recall text
Component
POSSIBLE COLLISION BETWEEN BRAKE HOSES AND WHEEL ARCH LINER AT THE FRONT AXLE
Defect
Contact could occur between brake hoses and the rear segment of the front axle wing panel liner resulting in chafing.
Remedy
Check the position of the wing liner & modify as per working instructions.
Seat wiring harness may be damaged in swivel frame
Reported June 3, 2020Model years 2019–2020NHTSA campaign 20V32200011,013 vehicles affected
The front seat wiring harnesses may become jammed and damaged in the swivel frames. A damaged harness may cause a side air bag to deploy inadvertently or fail to deploy as designed in a crash, increasing injury risk. Dealers will inspect and repair the wiring and add clips or cable ties as needed, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front wheel arch liner may chafe brake hose
Reported May 28, 2020Model years 2018–2020DVSA recall R/2020/13138,865 vehicles affected
The front wheel arch liner may touch and chafe the flexible brake hose. Check the hose condition and clearance, replace the hose if necessary, and modify the liner to provide adequate clearance.
Official DVSA recall text
Component
THE WHEEL ARCH LINER ON THE FRONT AXLE COULD TOUCH AND CHAFE THE FLEXIBLE BRAKE HOSE
Defect
The wheel arch liner on the front axle could touch and chafe the flexible brake hose.
Remedy
Check the condition and clearance of the flexible brake hoses replacing them if necessary. Additionally the corresponding wheel arch liner will be modified to provide adequate clearance.
Parking function instructions may be incorrect
Reported March 26, 2020Model years 2019NHTSA campaign 20V18000052,127 vehicles affected
The operator's manual may incorrectly describe the automatic parking function. Relying on it could cause the vehicle to move or roll away, increasing crash risk. Dealers will provide the correct description for the manual, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fender liner may chafe brake hose
Reported March 25, 2020Model years 2019NHTSA campaign 20V18100048,791 vehicles affected
The front fender liner may rub against a brake hose and cause brake fluid loss, which can increase stopping distance and crash risk. Dealers will inspect and replace the hoses as needed and modify the fender liners, free of charge.
Official NHTSA recall text
Component
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Winter tires may be installed in the wrong direction
Reported March 18, 2020Model years 2019NHTSA campaign 20V15700065 vehicles affected
Incorrectly installed winter tires may have reduced traction in wet or snowy conditions, potentially causing loss of vehicle control and increasing crash risk. Dealers will check and correct tire direction, replacing tires if tread wear is uneven. Services are free.
Official NHTSA recall text
Component
TIRES
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
Consequence
A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare tire speed label may be missing
Reported March 18, 2020Model years 2018–2019NHTSA campaign 20V156000332 vehicles affected
Without a maximum speed label, a driver may exceed the spare tire's speed limit, risking tire failure and a crash. Dealers will attach the speed limitation label to the spare wheel free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Consequence
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare tire label may show incorrect speed units
Reported March 18, 2020Model years 2018–2019NHTSA campaign 20V155000289 vehicles affected
The spare tire label may list the maximum speed as 55 kilometers per hour instead of 34 miles per hour. A driver may mistake the value and drive faster than the tire can withstand, increasing crash risk. Dealers will replace the label with one showing the correct speed in miles per hour, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Consequence
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat height adjuster weld may be faulty
Reported March 12, 2020Model years 2018DVSA recall R/2020/01712 vehicles affected
A weld on the front seat height adjustment mechanism may not meet specifications. The front seat frame bases will be replaced.
Official DVSA recall text
Component
A WELD SEAM ON THE SEAT HEIGHT ADJUSTMENT MECHANISM MAY NOT BE TO SPECIFICATION
Defect
A weld seam on the seat height adjustment mechanism may not have been carried out in accordance with specifications
Remedy
Replace the seat-frame bases of the front seats in the affected vehicles
Rear axle leaf springs may not be strong enough
Reported March 12, 2020Model years 2018DVSA recall R/2019/3251,153 vehicles affected
Rear axle steel leaf springs may not meet strength requirements during operation. The remedy is to check whether the springs are from an affected production batch and replace them if necessary.
Official DVSA recall text
Component
THE REAR AXLE STEEL LEAF SPRINGS MAY NOT MEET ALL REQUIREMENTS FOR STRENGTH DURING OPERATION
Defect
The rear axle steel leaf springs may not meet all requirements for strength during operation
Remedy
Check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary
Steering column cover may be missing
Reported February 25, 2020Model years 2019NHTSA campaign 20V11000025 vehicles affected
Without the steering column casing cover, small parts such as nuts or screws may enter the steering column area and affect steering, increasing crash risk. Dealers will replace the steering column with one that has a cover free of charge.
Official NHTSA recall text
Component
STEERING:COLUMN
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
Consequence
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering spindle bearing screws may loosen
Reported February 25, 2020Model years 2019NHTSA campaign 20V1090008,595 vehicles affected
The screws securing the steering spindle's intermediate bearing may loosen and detach, making the vehicle difficult to steer and increasing crash risk. Dealers will replace and properly tighten the screws free of charge.
Official NHTSA recall text
Component
STEERING
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
Consequence
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Exhaust connection may leak
Reported February 12, 2020Model years 2019NHTSA campaign 20V0790004,385 vehicles affected
A poorly attached flange connection may leak exhaust gas in the engine compartment, increasing fire risk. Dealers will replace the flange seals and tighten the connection free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.
Consequence
An exhaust gas leak in the engine compartment increases the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EGR pipe screws may be loose
Reported February 12, 2020Model years 2019NHTSA campaign 20V0780004,424 vehicles affected
Loose connecting screws may let hot exhaust gases leak from the EGR pipe, increasing fire risk. Dealers will renew the screw connection and flange seals free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
Consequence
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cargo lashing rails may detach
Reported December 19, 2019Model years 2019NHTSA campaign 19V908000183 vehicles affected
Side wall lashing rails may not be properly installed and could detach, leaving cargo unsecured and increasing crash risk. Dealers will correctly affix the rails to the side walls free of charge.
Official NHTSA recall text
Component
EQUIPMENT
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
Consequence
If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission oil level may be too high
Reported November 15, 2019Model years 2019DVSA recall R/2019/37523 vehicles affected
The transmission may have been delivered with too much oil. The oil level will be checked and excess drained if necessary.
Official DVSA recall text
Component
VEHICLES WERE DELIVERED WITH A HIGHER TRANSMISSION OIL LEVEL THAN INTENDED
Defect
Vehicles were delivered with a higher transmission oil level than intended.
Remedy
Check the transmission oil level and drain any excess transmission oil if necessary.
Fuel pump lock may allow a diesel leak
Reported November 7, 2019Model years 2019NHTSA campaign 19V7980004,987 vehicles affected
The lock between the fuel pump and tank may not be secured, allowing diesel to leak; the pump may also fail to stop filling when the tank is full. A leak can make roads slippery and increase crash risk. Dealers will inspect and secure the lock as needed, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, DIESEL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.
Consequence
A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat height adjuster weld may break
Reported November 6, 2019Model years 2019NHTSA campaign 19V8000003 vehicles affected
A weld seam on the front seat height adjuster may be insufficient, break in a crash, and allow the seat cushion to shift forward. Dealers will replace the front seat tilt adjuster, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
Consequence
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bonnet catch screws may be insecure
Reported November 1, 2019Model years 2018–2019DVSA recall R/2019/3228,362 vehicles affected
The upper bonnet catch screws may not be properly secured. Their torque will be checked and any missing screws replaced.
Official DVSA recall text
Component
THE SCREW CONNECTION ON THE UPPER HOOD CATCH MAY NOT HAVE BEEN CARRIED OUT CORRECTLY
Defect
The screw connection of the upper hood (bonnet) catch may not have been secured properly
Remedy
Check the torque of the screw connection and replace any missing screws if necessary
Air suspension compressor fuse carrier may overheat
Reported November 1, 2019Model years 2013–2017DVSA recall R/2019/3189 vehicles affected
Thermal overload may occur at the air suspension compressor fuse carrier and associated electrical lines. The fuse holder and fuses will be removed, and the lines checked and replaced if necessary.
Official DVSA recall text
Component
A THERMAL OVERLOAD CAN OCCUR AT THE FUSE CARRIER OF THE COMPRESSOR FOR THE AIR SUSPENSION AND ASSOCIATED LINES
Defect
A thermal overload can occur at the fuse carrier of the compressor for the air suspension as well as at the associated lines.
Remedy
The fuse holder and fuses of the air suspension compressor will be removed and the electric lines will be checked and replaced if necessary.
Door jamb wedge may be installed incorrectly
Reported October 8, 2019Model years 2019NHTSA campaign 19V716000153 vehicles affected
If the abutting wedge is installed incorrectly, more force may be needed to open the doors after a severe frontal crash, increasing injury risk. Dealers will inspect and correct the installation as needed free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:DOOR
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Airbag system may not be activated
Reported October 2, 2019Model years 2018–2019NHTSA campaign 19V6950001,232 vehicles affected
The airbag system may not have been activated after production, increasing the risk of injury in a crash. Dealers will check whether it is active and correct it if necessary free of charge.
Official NHTSA recall text
Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence
An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Safety parts may have missed final inspection
Reported October 2, 2019Model years 2018–2019NHTSA campaign 19V69300019 vehicles affected
The vehicle may have left reassembly without a final inspection of safety parts and bolt connections. Undetected loose parts could increase crash and injury risk. The vehicle will be comprehensively inspected and corrected if needed free of charge.
Official NHTSA recall text
Component
UNKNOWN OR OTHER
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
Rear lamp brightness may drop
Reported September 20, 2019Model years 2019DVSA recall R/2019/2926,467 vehicles affected
Switching the rotary light control to another position very quickly may significantly reduce rear lamp brightness. The signal and actuation module will be re-coded.
Official DVSA recall text
Component
IF THE ROTARY LIGHT IS SWITCHED TO A DIFFERENT POSITION VERY QUICKLY THE BRIGHTNESS OF THE REAR LAMPS MAY BE REDUCED SIGNIFICANTLY.
Defect
A malfunction of the rear lamps may occur
Remedy
The signal and actuation module will be re-coded on the affected vehicles
Hood catch screw may be loose
Reported September 18, 2019Model years 2018–2019NHTSA campaign 19V6650005,626 vehicles affected
An improperly tightened screw on the upper hood catch may let the hood open while driving, reducing visibility and increasing crash risk. Dealers will inspect the connection and tighten it as needed, free of charge.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Consequence
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
USB charging sockets may fail
Reported September 4, 2019Model years 2017–2018DVSA recall R/2019/30132 vehicles affected
The USB charging sockets may fail prematurely. They will be replaced with a new version.
Official DVSA recall text
Component
THE USB CHARGE UNITS MAY FAIL
Defect
The USB charge sockets can fail prematurely.
Remedy
Replace the USB charge sockets with a new version.
Taillights may dim or switch off
Reported August 12, 2019Model years 2019NHTSA campaign 19V5910008,243 vehicles affected
Quickly moving the light switch between positions may significantly reduce taillight brightness or switch the lights off, increasing the risk of a crash. Dealers will update the body control unit software free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
Defect
Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
Consequence
Reduced taillight visibility increases the risk of a crash.
Remedy
MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear side windows may not prevent ejection
Reported July 2, 2019Model years 2018–2019NHTSA campaign 19V5070001,079 vehicles affected
Single-pane rear side windows may not adequately protect occupants from ejection in a side impact or rollover, increasing the risk of injury. Dealers will replace them with laminated safety glass free of charge.
Official NHTSA recall text
Component
VISIBILITY:GLASS, SIDE/REAR
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High beam may not deactivate
Reported June 21, 2019Model years 2017–2019DVSA recall R/2019/17988 vehicles affected
The main beam may not deactivate automatically when using high beam assist. The signal acquisition and actuation module software will be updated.
Official DVSA recall text
Component
THE HIGH BEAM CANNOT BE DEACTIVATED BY USING THE HIGH BEAM LEVER
Defect
Main beam not deactivating automatically with 'High-Beam Assist'
Remedy
Update the software for the signal acquisition and actuation module on the affected vehicles.
Transmission fault may cause unintended movement
Reported June 21, 2019Model years 2018DVSA recall R/2019/1786 vehicles affected
A missing sleeve between the automatic transmission and direct shift module may cause a fault, allowing the vehicle to roll away or move in an unintended direction. The module and sleeve will be replaced.
Official DVSA recall text
Component
A CENTRALISING SLEEVE MAY NOT HAVE BEEN INSTALLED BETWEEN THE AUTOMATIC TRANSMISION AND THE DIRECT SHIFT MODULE
Defect
Automatic transmission Direct Shift Module fault. Vehicle may roll away or drive in a direction not intended.
Remedy
Replace the Direct Shift Module together with the centralising sleeve on affected vehicles.
Printed operator's manual may be missing
Reported April 29, 2019Model years 2018DVSA recall R/2019/12127 vehicles affected
The printed operator's manual or supplements to the service folder may be missing. The missing printed materials will be supplied.
Official DVSA recall text
Component
VEHICLES MAY HAVE BEEN DELIVERED WITHOUT THE PRINTED VERSION OF THE OPERATOR'S MANUAL
Defect
Vehicles may have been delivered without the printed version of the operator's manual.
Remedy
Supply the missing printed version of the operatorï¿½s manual and/or any missing supplements of the vehicle service folders.
Rear axle cross-bridge may not meet durability specifications
Reported April 29, 2019Model years 2018DVSA recall R/2019/1162 vehicles affected
The rear axle cross-bridge may not meet durability specifications. It will be inspected and replaced if a weld seam is missing, and a reinforcement strut will be installed.
Official DVSA recall text
Component
THE CROSS BRIDGE AT THE REAR AXLE MAY NOT WITHSTAND INTERNAL DURABILITY SPECIFICATIONS.
Defect
The cross-bridge at the rear axle may not withstand the internal durability specifications.
Remedy
Inspect potentially affected cross-bridges and replace if a weld seam is missing. Install a cross-bridge reinforcement strut.
Owner's manual may show incorrect jack support points
Reported April 29, 2019Model years 2018DVSA recall R/2019/10443 vehicles affected
The digital owner's manual may describe the rear axle jack support points incorrectly. The head unit control unit software will be updated to correct the manual.
Official DVSA recall text
Component
INCORRECT DESCRIPTION OF THE VEHICLE JACK SUPPORT POINTS ON REAR AXLE IN DIGITAL OWNER'S MANUAL
Defect
The Digital Owner's Manual contains an incorrect description of the vehicle jack support points at the rear axle.
Remedy
Update the Digital Ownerï¿½s Manual by updating the head unit control unit software.
Glow plug relay may overheat
Reported April 24, 2019Model years 2013–2018DVSA recall R/2018/384114,203 vehicles affected
A failed glow plug relay may cause an electrical short circuit and overheat. The relay will be replaced and a protective shield added.
Official DVSA recall text
Component
FAILURE OF THE GLOW PLUG RELAY
Defect
A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component.
Remedy
Replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.
High beams may not switch off when intended
Reported April 18, 2019Model years 2019NHTSA campaign 19V3090001,517 vehicles affected
A software error may prevent the driver from switching off the high beams, which could blind oncoming traffic and increase crash risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
Consequence
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Headlamp adjustment sensor may be unmounted or uncalibrated
Reported April 9, 2019Model years 2019NHTSA campaign 19V284000590 vehicles affected
The headlamp range sensor may be missing or improperly calibrated, causing unexpected changes in the headlight angle that can affect visibility and increase crash risk. Dealers will inspect and retrofit the sensor and calibrate it free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.
Consequence
Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Foldaway seat cushion may not stay locked
Reported March 26, 2019Model years 2015NHTSA campaign 19V23800012 vehicles affected
The seat cushion may not stay locked under load, such as during a crash or sudden stop. If the seat back moves in a crash, the occupant has an increased risk of injury. Owners should contact Freedman for a repair kit, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Safety parts may have missed final inspection
Reported March 20, 2019Model years 2018–2019NHTSA campaign 19V2220007 vehicles affected
Vehicles may have left the reassembly plant without a final inspection of safety-related parts and bolt connections. Undetected loose parts may increase crash and injury risk. Dealers will complete the final quality inspection free of charge.
Official NHTSA recall text
Component
UNKNOWN OR OTHER
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering shaft may have the wrong bolt
Reported March 5, 2019Model years 2018DVSA recall R/2018/3747 vehicles affected
The connection between the steering shaft and steering gear may have a bolt of the wrong length. The bolt will be checked and replaced if incorrect.
Official DVSA recall text
Component
THE CONNECTION BETWEEN THE STEERING SHAFT AND STEERING GEAR MAY HAVE BEEN FITTED WITH AN INCORRECT BOLT
Defect
The bolted connection between the steering shaft and steering gear may have been fitted with a bolt of the wrong length.
Remedy
Vehicles to be checked to confirm if the correct bolt is installed and replace it if this was not the case.
Right-side door lock may have incorrect lever
Reported February 24, 2019Model years 2018DVSA recall R/2018/380874 vehicles affected
An incorrect operating lever may have been fitted to the door locks on the right side. The locks will be checked and replaced if necessary.
Official DVSA recall text
Component
INCORRECT DOOR LOCK OPERATING LEVER ON RIGHT SIDE OF VEHICLE MAY HAVE BEEN INSTALLED
Defect
An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Remedy
Door locks are to be checked and replaced if necessary.
Right-side door lock lever may be incorrect
Reported February 24, 2019Model years 2018DVSA recall R/2018/379365 vehicles affected
An incorrect lever may have been fitted to the right-side door locks. The locks will be checked and replaced if necessary.
Official DVSA recall text
Component
INCORRECT DOOR LOCK OPERATING LEVER ON RIGHT SIDE OF VEHICLE MAY HAVE BEEN INSTALLED
Defect
An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Remedy
Door locks are to be checked and replaced if necessary.
Rear fog lights may not illuminate
Reported February 22, 2019Model years 2019NHTSA campaign 19V1210001,197 vehicles affected
The rear fog lights may not illuminate when switched on, reducing the vehicle's visibility to other drivers and increasing crash risk. Dealers will update the body controller software free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:FOG LIGHTS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
Consequence
The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
Remedy
DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering shaft may disconnect from steering gear
Reported January 31, 2019Model years 2019NHTSA campaign 19V0700004,358 vehicles affected
Do not drive: the maker advises not to drive affected vehicles until they are repaired.
The steering shaft may disconnect from the steering gear without warning, causing sudden loss of steering control and increasing crash risk. Dealers will inspect and tighten or adjust the connecting bolts as needed, free of charge.
Official NHTSA recall text
Component
STEERING:GEAR BOX:SHAFT SECTOR
Defect
Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
Consequence
The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
Remedy
Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag inflator may explode
Reported January 8, 2019Model years 2014–2017NHTSA campaign 19V00400088,388 vehicles affected
The passenger air bag inflator may explode when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the passenger air bag module, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver air bag inflator may explode
Reported January 8, 2019Model years 2015–2017NHTSA campaign 19V00300071,301 vehicles affected
The driver air bag inflator may explode when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the driver air bag module, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Post-collision brake function may not be activated
Reported December 27, 2018Model years 2018DVSA recall R/2018/264298 vehicles affected
The post-collision brake function in the Electronic Stability Programme may not have been activated during production. The control unit software will be updated.
Official DVSA recall text
Component
POST-COLLISION BRAKE FUNCTION WITHIN ESP WAS NOT ACTIVATED DURING PRODUCTION
Defect
The post-collision brake function within the Electronic Stability Programme was not activated during production.
Remedy
The Electronic Stability Program control unit software will be updated to the latest version.
Incorrect linkage may affect headlight range control
Reported December 21, 2018Model years 2018DVSA recall R/2018/3721 vehicle affected
An incorrect length linkage on the headlight range control sensor may affect its operation. The headlamp range control level sensor will be replaced.
Official DVSA recall text
Component
AN INCORRECT LENGTH LINKAGE WAS MOUNTED ON THE ROTATION ANGLE SENSOR OF THE REAR AXLE
Defect
An incorrect length linkage fitted to headlight range control sensor.
Remedy
Replace headlamp range control level sensor.
Exit warning may not work after ignition is switched off
Reported December 21, 2018Model years 2018DVSA recall R/2018/3228 vehicles affected
The vehicle exit warning feature may not work as designed after the ignition is switched off. Software in both front door control units will be updated.
Official DVSA recall text
Component
THE BLIND SPOT MONITORING EXIT WARNING SUB FEATURE DOES NOT FUNCTION AS DESIGNED AFTER THE IGNITION IS SWITCHED OFF
Defect
Vehicle exit warning feature does not function as designed after the ignition is switched off.
Remedy
Update both front door control units software on the affected vehicles.
Driver support functions may be unavailable
Reported December 20, 2018Model years 2018DVSA recall R/2018/27974 vehicles affected
A software error may make driver support and assistance functions unavailable in the electronic stability control unit. The unit's software will be updated.
Official DVSA recall text
Component
DRIVER SUPPORT AND ASSIST FUNCTIONS DISTRONIC HOLD DRIVE AWAY ASSIST AND RCTA ARE NOT ACTIVE OR AVAILABLE IN THE ESP DUE TO A SOFTWARE ERROR
Defect
Driver support and assistant functions are not active or available in the ESP control unit due to a software error.
Remedy
The software of the ESP control unit will be up-dated with the latest version.
Hazard switch backlight may go out while driving
Reported December 17, 2018Model years 2018DVSA recall R/2018/2651,540 vehicles affected
The hazard warning switch backlight may go out after approximately 20 minutes of driving. The control unit software will be updated.
Official DVSA recall text
Component
BACKLIGHT ILLUMINATION OF THE HAZARD WARNING PUSH BUTTON SWITCH IS DEACTIVATED AFTER APPROX 20 MINS DRIVING DUE TO FAULTY SOFTWARE
Defect
The backlight illumination of the hazard warning push button switch is deactivated after approximately 20 minutes driving.
Remedy
Software in the control unit will be updated with the latest version.
Blind spot exit warning may fail after ignition is off
Reported December 14, 2018Model years 2018DVSA recall R/2018/20931 vehicles affected
The blind spot vehicle exit warning may fail. The software will be updated.
Official DVSA recall text
Component
BLIND SPOT MONITORING EXIT WARNING INOPERABLE AFTER IGNITION SWITCHED OFF
Defect
Blind spot vehicle exit warning failure
Remedy
Update software on affected vehicles
Right-side door latches may prevent doors from opening
Reported October 24, 2018Model years 2018NHTSA campaign 18V74300076 vehicles affected
Incorrect latch components may prevent the right-side doors from opening from inside or outside after electronic unlocking. If this occurs in a crash, injury risk may increase. Dealers will inspect and replace the locks as needed, free of charge.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Consequence
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Door frame spot welds may be missing
Reported August 4, 2018Model years 2017DVSA recall R/2018/164667 vehicles affected
Spot welds joining the front side wall to the door frame and hinge reinforcements may be missing. The welds will be checked and any missing ones applied.
Official DVSA recall text
Component
SPOT WELDS MAY NOT HAVE BEEN CORRECTLY APPLIED TO DOOR FRAME
Defect
Spot welds on the front side wall that join the door frame with the hinge reinforcements behind it might not have been applied
Remedy
On affected vehicles check spotwelds and apply if missing.
Front axle alignment may be incorrect
Reported July 3, 2018Model years 2018DVSA recall R/2018/16619 vehicles affected
The front axle toe adjustment was incorrectly calculated and set during production. The toe and camber will be measured and corrected.
Official DVSA recall text
Component
FRONT AXLE TOE ADJUSTMENT INCORRECTLY CALCULATED
Defect
The toe adjustment for the front axle was incorrectly calculated and set during production.
Remedy
Measure the front axle adjustments (toe and camber) and correct them.
Missing body welds may weaken crash protection
Reported May 3, 2018Model years 2017NHTSA campaign 18V288000153 vehicles affected
Missing spot welds in the front side wall may affect body strength in a crash, increasing the risk of injury. Dealers will inspect the vehicles and add any missing welds free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Consequence
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicle weight label may be incorrect
Reported February 15, 2018Model years 2016–2017NHTSA campaign 18V11300017 vehicles affected
An incorrect unloaded vehicle weight label may lead to the completed vehicle exceeding its maximum weight, increasing crash risk. Dealers will replace the label and inspect the vehicle for overloading, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Consequence
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag inflator may explode
Reported January 9, 2018Model years 2013NHTSA campaign 18V03200017,413 vehicles affected
The passenger air bag inflator may explode when the air bag deploys, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the front passenger air bag module free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Crosswind assist may not activate braking
Reported December 14, 2017Model years 2017NHTSA campaign 17V8040002,177 vehicles affected
In a strong crosswind, the vehicle dynamics control system may not activate automatic braking as expected, increasing crash risk. Dealers will update the ESP control unit software free of charge.
Official NHTSA recall text
Component
LANE DEPARTURE: ASSIST
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
Consequence
If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windscreen may not be sealed correctly
Reported December 13, 2017Model years 2017DVSA recall R/2017/298128 vehicles affected
A poor seal in the upper middle area of the windscreen may allow water into the cabin. The installation will be checked and the windscreen reinstalled if necessary.
Official DVSA recall text
Component
WINDSHIELD MAY NOT BE INSTALLED CORRECTLY
Defect
The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.
Remedy
On affected vehicles check installation of windscreen and if necessary re-install.
Fire extinguisher may fail to discharge
Reported December 8, 2017Model years 2014–2017NHTSA campaign 17V786000550 vehicles affected
The fire extinguisher may clog or require excessive force to activate; in some models, its nozzle may detach forcefully, causing injury and making it unusable. Failure during a fire can increase injury risk. Dealers will replace it with a different brand free of charge.
Official NHTSA recall text
Component
EQUIPMENT
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Spare tyre holder may not be secured
Reported November 21, 2017Model years 2017NHTSA campaign 17V742000773 vehicles affected
The spare tyre holder under the vehicle may not be properly secured, allowing the spare tyre to fall and become a road hazard. Dealers will raise the holder completely and tighten its securing screws as needed, free of charge.
Official NHTSA recall text
Component
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Consequence
If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicle control unit may be incorrectly updated
Reported November 20, 2017Model years 2014–2016DVSA recall R/2017/2324 vehicles affected
An incorrect update to the electronic control unit may affect systems it controls. The control unit software will be updated.
Official DVSA recall text
Component
VEHICLE CONTROL UNIT MAY NOT HAVE BEEN CORRECTLY UPDATED
Defect
The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU
Remedy
On affected vehicles update the software of the control unit
Load capacity label may show a higher limit
Reported October 16, 2017Model years 2016NHTSA campaign 17V6500002 vehicles affected
The vehicle load label may state a higher capacity than the vehicle is designed for. The vehicle could be overloaded, increasing crash risk. Dealers will check the label and replace it if needed, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing driveshaft strap may lead to fuel leak
Reported September 22, 2017Model years 2016NHTSA campaign 17V592000109 vehicles affected
Without a driveshaft catch strap, a loose driveshaft may strike and puncture the fuel tank, causing a leak and increasing the risk of fire. Dealers will install the missing strap free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear spring seat bases may crack or fail
Reported August 9, 2017Model years 2016DVSA recall R/2017/21769 vehicles affected
The rear spring seat bases may crack and fail, allowing the springs to detach. A dealer will replace the bases.
Official DVSA recall text
Component
REAR SPRING SEAT BASES MAY FAIL
Defect
The rear spring seat bases may develop cracks. Therse could case the seat base(s) to fail and the spriing(s) may detach.
Remedy
On affected vehicles repalce the rear spring seat bases
Passenger airbag inflator may rupture
Reported July 28, 2017Model years 2012NHTSA campaign 17V48000017,609 vehicles affected
The passenger airbag inflator may rupture when deployed after propellant degradation, sending metal fragments into the vehicle and potentially causing serious injury or death. Dealers will replace the passenger airbag free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag inflator may rupture
Reported July 28, 2017Model years 2010–2011NHTSA campaign 17V47900020,665 vehicles affected
The passenger airbag inflator may rupture when deployed after propellant degradation, sending metal fragments into the vehicle and potentially causing serious injury or death. Dealers will replace the passenger airbag free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tire label may list pressure that is too low
Reported June 5, 2017Model years 2016NHTSA campaign 17V3640001,257 vehicles affected
The tire label may list a front tire pressure that is too low. Driving with low front tire pressure may damage a tire and increase crash risk. Dealers will check and replace the label as needed, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
Consequence
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
Remedy
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driveshaft support bearing bracket may detach
Reported March 7, 2017Model years 2016NHTSA campaign 17V149000892 vehicles affected
The driveshaft center support bearing bracket may not be properly welded and could detach. The driveshaft may damage the fuel system, increasing fire risk. Dealers will secure the bracket with three additional rivets free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Consequence
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Remedy
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Missing driveshaft strap may allow fuel tank damage
Reported February 10, 2017Model years 2015NHTSA campaign 17V0940002 vehicles affected
Without a driveshaft catch strap, a loose driveshaft may strike and puncture the fuel tank, causing a leak and increasing fire risk. Dealers will install a catch strap free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Airbag control unit may lose function
Reported February 10, 2017Model years 2013–2016NHTSA campaign 17V09300015,338 vehicles affected
Without a reinforcement plate and protective bracket, the airbag control unit may stop functioning after an initial impact, preventing additional airbags from deploying in a secondary impact and increasing injury risk. Dealers will install the plate and bracket free of charge.
Official NHTSA recall text
Component
AIR BAGS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel tank lacks protective parts
Reported February 10, 2017Model years 2015NHTSA campaign 17V0920002 vehicles affected
Without a protective plate and filler neck foam ring, an impact may damage the fuel tank and cause a leak, increasing fire risk. Dealers will replace the fuel tank free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, DIESEL
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence
Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Trailer hitch bolts may loosen
Reported January 26, 2017Model years 2014DVSA recall R/2016/3061 vehicle affected
Two of the four trailer hitch bolts may not be tight enough, placing extra stress on the others. The connection could fail and the trailer detach. The fixing bolts or screws will be replaced.
Official DVSA recall text
Component
TRAILER HITCH MAY DETACH
Defect
Two out of the four screws/bolts of the trailer hitch may not have been tightened correctly resulting in excessive stress to the other bolts. It is therefore possible that over time the connection could fail and the trailer detach from the towing vehicle increasing the risk of incident.
Remedy
Recall the vehicles that are likely to be affected and replace the fixing bolts/screws for the towing attachment.
Seat adjuster may allow the seat to move in a crash
Reported November 28, 2016Model years 2016NHTSA campaign 16V85300028 vehicles affected
The left seat adjuster may allow the seat to move in a crash, increasing the occupant's risk of injury. Dealers will replace the left slide track free of charge.
Official NHTSA recall text
Component
SEAT BELTS:FRONT:ANCHORAGE
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."
Consequence
If the seat moves in the event of a crash, the seat occupant would be at an increased risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the left slide track, free of charge. The recall began on December 22, 2016. Owners may contact Midwest customer service at 1-574-522-4878.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seatbelt mountings may be too loose
Reported November 25, 2016Model years 2016DVSA recall R/2016/2549 vehicles affected
Seatbelt mountings on the two-seat bench may not be tightened correctly, reducing restraint in a collision and increasing injury risk. The mountings will be checked and retightened to the correct torque.
Official DVSA recall text
Component
SEAT BELT RESTRAINT MAY BE IMPAIRED
Defect
The seatbelt mountings on the two seater bench seats may not be correctly tightened. This could cause the seatbelts not fully restrain the passengers and heighten the risk of injury if the vehicle is involved in a collision.
Remedy
Recall the vehicles that are likely to be affected and check the seatbelt mouintings. Retighten the seatbelt mountings to the correct torque.
Rear seat belt bolts may be loose
Reported September 15, 2016Model years 2016NHTSA campaign 16V670000271 vehicles affected
Bolts connecting the rear seat belt to the bench seat may not be properly tightened, so the belt may not secure the occupant in a crash. Dealers will inspect and tighten the bolts as needed free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
Consequence
If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
Remedy
DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bonded windows and roof may detach
Reported September 8, 2016Model years 2015DVSA recall R/2016/18361 vehicles affected
Poor adhesion may allow bonded windows, tie-down rails or the high roof, if fitted, to detach in a crash and increase injury risk. The affected parts will be removed and refitted, and the bonding surfaces repainted.
Official DVSA recall text
Component
WINDOW ADHESION MAY NOT BE SUFFICIENTLY BONDED
Defect
In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
Remedy
Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.
Bonded windows may detach in a collision
Reported September 8, 2016Model years 2015DVSA recall R/2016/1815 vehicles affected
Poor paint adhesion may allow bonded windows, tie down rails or the super high roof, if fitted, to detach in a collision and increase injury risk. Bonded parts will be removed and reinstalled, and the bonding surfaces repainted.
Official DVSA recall text
Component
BONDED WINDOWS MAY DETACH IN A COLLISION
Defect
In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
Remedy
Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.
Required roof crash pads may be missing
Reported May 24, 2016Model years 2015–2016NHTSA campaign 16V3510003 vehicles affected
Vehicles with super-high roofs may be missing required crash pads, increasing the risk of injury to an unbelted front passenger. Dealers will install the crash pads free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:ROOF AND PILLARS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windows may separate from vehicle in a crash
Reported April 29, 2016Model years 2015–2016NHTSA campaign 16V26100055 vehicles affected
If the outer layer of paint peels, windows may separate from the vehicle in a crash, increasing the risk of occupant injury. Dealers will remove the windows, inspect the paintwork and repaint as needed free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windscreen may detach
Reported April 12, 2016Model years 2015DVSA recall R/2016/01128 vehicles affected
On vehicles with multi-layered paint, layers may not bond properly, allowing the windscreen to detach under forces such as a crash. Bonded tie-downs or the high roof may also be affected. Paint stability will be checked and paint reapplied where necessary.
Official DVSA recall text
Component
WINDOWS MAY DETACH
Defect
On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.
Remedy
Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.
Tire pressure label may overstate load capacity
Reported February 18, 2016Model years 2015–2016NHTSA campaign 16V0930002,278 vehicles affected
The tire pressure label may state a higher maximum load than the vehicle is designed for. Loading to that figure may overload the vehicle and cause axle or tire failure, increasing crash risk. Dealers will replace the label, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Consequence
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver airbag inflator may rupture
Reported February 10, 2016Model years 2010–2014NHTSA campaign 16V077000136,361 vehicles affected
The driver airbag inflator may rupture when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the driver airbag inflator, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High pressure fuel lines may crack and leak
Reported February 9, 2016Model years 2015DVSA recall R/2016/002826 vehicles affected
Fuel lines may crack and leak fuel. If fuel meets an ignition source, a fire could result. The remedy is to replace the high pressure fuel lines.
Official DVSA recall text
Component
RISK OF FIRE
Defect
On vehicles fitted with the four cylinder (OM651) engine the high pressure fuel lines may not have been manufactured to specifications. These lines may crack and allow fuel to leak. If an ignition source is present there is a risk of fire.
Remedy
On affected vehicles replace high pressure fuel lines.
Seatbelt connections may loosen
Reported December 1, 2015Model years 2015DVSA recall R/2015/20245 vehicles affected
Seatbelt connections at the B-pillars may not have been tightened enough and could loosen, so the belt may not restrain an occupant as intended in a collision. Dealers will check the connections and tighten them where necessary.
Official DVSA recall text
Component
SEATBELT MECHANISM MAY MALFUNCTION
Defect
The threaded connections of the seatbelts at the B-Pillars were possibly not tightened with the required torque. If the required torque is not present it is possible the threaded connection may loosen further. In the event of a loosened threaded connection the intended restraint effect of the seat belt cannot be guaranteed in the event of a collision and the risk of injury during an event may possibly be increased.
Remedy
Recall the vehicles that are likely to be affected and check and where necessary tighten the threaded connection.
Oil may leak from chain tensioner gasket
Reported May 5, 2015Model years 2015NHTSA campaign 15V2610001,335 vehicles affected
Oil may leak around the chain tensioner gasket and drip onto a hot engine surface, increasing fire risk. Leaking oil may also create a road hazard for other vehicles and increase crash risk. Dealers will replace the gasket free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chain tensioner seal may leak oil
Reported February 27, 2015Model years 2014DVSA recall R/2015/04799 vehicles affected
An incorrectly made O-ring may allow oil to leak, potentially contaminating the environment. Excessive oil loss could damage the engine. The chain tensioner sealing ring will be replaced.
Official DVSA recall text
Component
OIL MAY LEAK
Defect
On vehicles with affected engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Remedy
On affected vehicles replace the chain tensioner sealing ring.
Door abutting wedge may be installed incorrectly
Reported February 10, 2015Model years 2015NHTSA campaign 15V0820005,586 vehicles affected
An incorrectly installed door abutting wedge may make the doors harder to open after a severe frontal crash, increasing injury risk. Dealers will check its installation and correct it as needed free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:DOOR
Defect
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chain tensioner seal may leak oil
Reported January 16, 2015Model years 2014DVSA recall R/2014/18321,679 vehicles affected
A seal may be out of specification and allow oil to leak. Excessive oil loss could damage the engine. The chain tensioner sealing ring will be replaced.
Official DVSA recall text
Component
OIL MAY LEAK
Defect
On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Remedy
On affected vehicles replace the chain tensioner sealing ring.
Chain tensioner gasket may leak oil
Reported December 1, 2014Model years 2014–2015NHTSA campaign 14V7640008,279 vehicles affected
Oil may leak around the chain tensioner gasket and drip onto a hot engine surface, increasing fire risk. Leaked oil may also create a road hazard for other vehicles and increase crash risk. Dealers will replace the gasket free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wheelchair lift platform side plate may crack
Reported November 5, 2014Model years 2009–2014NHTSA campaign 14V70600034 vehicles affected
A cracked side plate can let the lift platform separate and fall out when the doors open, injuring the operator. A Ricon dealer or service centre will install support bumpers; platforms that have started cracking will be replaced free of charge.
Official NHTSA recall text
Component
EQUIPMENT ADAPTIVE/MOBILITY
Defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cab document holder may injure an unbelted occupant
Reported October 28, 2014Model years 2014NHTSA campaign 14V677000100 vehicles affected
An unbelted occupant may strike the document holder in a crash, increasing injury risk. Dealers will relocate the holder free of charge.
Official NHTSA recall text
Component
STRUCTURE
Defect
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."
Consequence
If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
Remedy
Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear axle spring saddle weld may fracture
Reported February 28, 2014Model years 2006–2013DVSA recall R/2014/014246 vehicles affected
A rear axle spring saddle weld may fracture, allowing the axle to become loose and affect vehicle control or stability. An additional clamp will be fitted to secure it.
Official DVSA recall text
Component
VEHICLE STABILITY MAY BE AFFECTED
Defect
It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. In the unlikely event that this occurs then the rear axle can become loose and take on a self-steering behaviour which could affect vehicle control or stability.
Remedy
Recall all affected vehicles to fit an additional spring saddle clamp to provide additional security.
Trailer hitch cross-member bolts may loosen or break
Reported May 1, 2012DVSA recall R/2012/04415 vehicles affected
Incorrect bolts may loosen or break, affecting the towing eyes, trailer hitch cross-member or rear step support. The bolts will be replaced.
Official DVSA recall text
Component
INCORRECT CROSS-MEMBER BOLTS FITTED
Defect
The screws/bolts used for fastening the towing eyes the cross-member of the trailer hitch and the rear step for the support of the cross-member on 5 ton vehicles may be the wrong type. This could cause the bolts to work loose and in a worst case snap.
Remedy
As a precautionary measure the screw/bolts will be replaced on affected vehicles.
Fuel may leak from the fuel filter
Reported January 31, 2012DVSA recall R/2011/1746,035 vehicles affected
Fuel may leak from the fuel filter drain opening onto the road. Check the fuel filter and replace it if necessary.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
A fuel leak may occur from the area of the fuel drain opening in the fuel filters which leaks onto the road.
Remedy
Recall the vehicles that are likely to be affected to check the fuel filter and replace where necessary.
Fuel filter may leak
Reported January 25, 2012DVSA recall R/2012/01014 vehicles affected
The fuel filter may leak at the drain plug, allowing fuel to escape onto the road if the issue is not addressed. The fuel filter will be replaced.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
It is possible that the fuel filter could suffer a leak in the plug area of the drain opening. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
Remedy
Recall all affected vehicles and replace the fuel filter.
Rear suspension spring may fail
Reported December 5, 2011DVSA recall R/2011/1429 vehicles affected
A rear suspension spring may be out of specification and break at the spring eye, which could cause loss of vehicle control. The springs will be checked and replaced if needed.
Official DVSA recall text
Component
CONTROL MAY BE LOST
Defect
Rear suspension springs may not be to specification and could fail at the spring eye. If such a failure occurs vehicle control could be lost.
Remedy
Recall the vehicles that are likely to be affected to check and where necessary replace the suspension springs.
Software error may affect displays and ESP functions
Reported August 22, 2011DVSA recall R/2011/107118 vehicles affected
A software error may cause misleading instrument cluster information and affect ESP functions. The control unit will be reprogrammed and the SRS control unit coded.
Official DVSA recall text
Component
MISLEADING INSTRUMENT CLUSTER INFORMATION AND ESP FUNCTIONS
Defect
A program error may result in misleading instrument cluster information and ESP functions
Remedy
Re-Program the control unit and conduct SCN coding of the SRS control unit.
Front passenger seat cushion may not be retained
Reported June 20, 2011Model years 2010DVSA recall R/2011/05023 vehicles affected
Rivets retaining the front passenger seat cushion may be too small to hold it in an accident, increasing the risk of injury. The double front passenger bench seat will be replaced.
Official DVSA recall text
Component
PASSENGER SEAT MAY DETACH
Defect
Rivets retaining the seat cushion of the front passenger seat may be too small and in an accident may not retain the cushion. This could lead to an increased risk of injury.
Remedy
Recall the vehicles that are likely to be affected to replace the double front passenger bench seat.
Seat belts may not lock as required
Reported March 30, 2011Model years 2010–2011NHTSA campaign 11V2100003,437 vehicles affected
Some seat belts may not lock as required, and the assembly loop may not meet minimum force requirements. Occupants may not be properly restrained in a crash, increasing the risk of injury or death. Belts will be inspected and any that do not meet requirements replaced free of charge.
Official NHTSA recall text
Component
SEAT BELTS
Defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
Consequence
IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Notes
MERCEDES-BENZ RECALL CAMPAIGN NUMBER IS L17.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Incorrect A-pillar trim may reduce crash protection
Reported December 29, 2010Model years 2010NHTSA campaign 10V6550003 vehicles affected
Incorrect interior trim may be fitted on the A-pillars. In a crash, an occupant who strikes the trim may not receive the protection required. The correct trim cover will be installed free of charge if needed.
Official NHTSA recall text
Component
STRUCTURE
Defect
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2007 AND 2010 2500 AND 3500 SPRINTER VEHICLES. THE CORRECT INTERIOR TRIM COVERING THE A-PILLARS MAY NOT HAVE BEEN INSTALLED. IF INCORRECT TRIM WAS INSTALLED ON A VEHICLE, THE VEHICLE WOULD FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.
Remedy
MERCEDES-BENZ WILL CHECK TO SEE IF THE CORRECT TRIM COVER WAS INSTALLED AND, IF NOT, REPLACE THAT TRIM COVER WITH THE CORRECT ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Emergency exit window hinge bond may loosen
Reported December 21, 2010Model years 2010–2011NHTSA campaign 10V642000274 vehicles affected
The bond between the emergency exit window glass and its top hinge may loosen, allowing the window to separate from the body and fall, risking injury. Dealers will replace the window if necessary free of charge.
Official NHTSA recall text
Component
EQUIPMENT
Defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Consequence
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Fuel filter may leak
Reported December 15, 2010DVSA recall R/2010/204753 vehicles affected
A fuel filter with an integral heater may leak at its upper plug. Fuel may escape onto the road; a diesel smell may alert the driver. The fuel filter will be replaced.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
It is possible that vehicles fitted with integral heaters within the fuel filter could suffer a leak in the upper plug area. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
Remedy
Recall all affected vehicles and replace the fuel filter.
Air conditioning fuse block may short circuit
Reported November 9, 2010DVSA recall R/2010/21019 vehicles affected
The air conditioning system may malfunction because its fuse block is too weak. Electrical current leakage could cause a short circuit and, in extreme cases, a fire. A modified fuse block will be fitted.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
Air-conditioning system may malfunction due to its fuse block being too weak. This could result in the risk of electrical current leak in the fuse block which could result in a short circuit and in extreme cases a risk of fire.
Remedy
Fitment of a modified fuse block.
Engine oil filler neck may leak
Reported October 4, 2010Model years 2009DVSA recall R/2010/127148 vehicles affected
Oil may leak from the bottom of the engine oil filler neck, potentially reaching the road or causing engine damage from insufficient lubrication. The filler neck will be replaced.
Official DVSA recall text
Component
OIL MAY LEAK
Defect
Oil may leak from the bottom of the engine oil filler neck. If not rectified this could lead to oil leaking onto the road surface and/or engine damage due to insufficient lubrication.
Remedy
Recall the vehicles that are likely to be affected to replace the engine oil filler neck.
Seat belt mounting bolts may not secure the restraint
Reported July 21, 2010DVSA recall R/2010/07372 vehicles affected
Seat belt mounting bolts at the B pillar and seat base may be out of specification, so the belt may not restrain occupants as intended in a crash. The bolts are checked and their torque adjusted if necessary.
Official DVSA recall text
Component
SEAT BELT MAY NOT RESTRAIN PASSENGER
Defect
The seat belt mounting bolts in the areas of the B pillar and seat base have been found not to specification. In the event of an accident the restraint function of the seat belt may not be guaranteed.
Remedy
Recall the vehicles that are likely to be affected to check and where necessary adjust the torque of the seat belt mounting bolts in question.
Oil filler neck spring plate may crack
Reported June 29, 2010Model years 2010NHTSA campaign 10V2940002,589 vehicles affected
A cracked spring plate may let engine oil leak into the engine compartment. Oil and dirt may reach the road surface, potentially contributing to a crash. Dealers will replace the oil filler neck free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK.
Consequence
A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT IN THE ENGINE COMPARTMENT WITH SUBSEQUENT SOILING OF THE ROAD SURFACE WHICH COULD LEAD TO A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE OIL FILLER NECK FREE OF CHARGE. MERCEDES-BENZ USA IS HANDLING THE MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN, AND CHRYSLER IS HANDLING THE DODGE SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNERS MAY CONTACT MBUSA, LLC AT 1-877-762-8276, AND DODGE SPRINTER OWNERS MAY CONTACT CHRYSLER AT 1-800-992-1997.
Notes
SPRINTER SAFETY RECALL NO. 2010090002.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Cable duct may detach and cause a short circuit
Reported June 28, 2010DVSA recall R/2010/0692 vehicles affected
In a crash, an incorrect retaining bolt could allow the cable duct to detach partly from the engine, making a short circuit in the starter or alternator wiring more likely. The bolt will be replaced and the wiring secured.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
An incorrect cable duct retaining bolt has been fitted. In the event of a crash the cable duct may detach at least partially from the engine. In this situation it is more likely that a short circuit of the unfastened starter/alternator line may occur.
Remedy
Recall the vehicles that are likely to be affected to replace the mounting bolt and fix the starter wiring in place.
Oil separator filter may cause an engine fire
Reported June 14, 2010DVSA recall R/2010/0708 vehicles affected
The engine oil separator filter may become blocked, raising crankcase pressure and allowing oil to escape onto hot engine parts, which could cause a fire. The original filter will be replaced with a cyclone type.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
It has been identified that the fleece filter insert of the engine oil separator may become obstructed with dirt particles. It is therefore possible that an increase in pressure within the crankcase may occur with the result that oil could escape onto hot engine parts. Should this occur a fire may ensue.
Remedy
Recalled vehicles will have the original oil filter replaced with one of a cyclone type.
Starter wiring may short circuit after a crash
Reported January 12, 2010DVSA recall R/2009/15147 vehicles affected
An incorrect retaining bolt may allow the cable duct to detach from the engine in a crash, increasing the chance of a short circuit in the starter or alternator line. The mounting bolt will be replaced and the starter wiring secured.
Official DVSA recall text
Component
RISK OF FIRE
Defect
A incorrect cable duct retaining bolt has been fitted. In the event of a crash the cable duct may detach at least partially from the engine. In this situation it is more likely that a short circuit of the unfastened starter/alternator line may occur.
Remedy
Recall the vehicles that are likely to be affected to replace the mounting bolt and fix the starter wiring in place.
Cracked piston may cause engine damage and fire
Reported April 14, 2009DVSA recall R/2009/0361 vehicle affected
A cracked piston may cause engine damage and eject oil into the engine bay, where it could ignite on hot components. The engine control unit will be reprogrammed.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components.
Remedy
Recall the vehicles that are likely to be affected to reprogramme the engine control unit.
Parking brake adjuster may break under load
Reported April 14, 2009DVSA recall R/2009/0351 vehicle affected
The parking brake adjuster's threaded section may break under load, making the parking brake ineffective. The adjuster will be replaced.
Official DVSA recall text
Component
PARKING BRAKE MAY NOT BE EFFECTIVE
Defect
The parking brake may become ineffective. It has been identified that the threaded portion of the brake adjuster for the parking brake may break under load due to the wall thickness being too slight.
Remedy
Recall the vehicles that are likely to be affected to replace the parking brake adjuster.
Engine oil may ignite and parking brake may fail
Reported March 26, 2009DVSA recall R/2009/02695 vehicles affected
A cracked piston may eject oil into the engine bay, where it could ignite on hot parts. The parking brake adjuster may also break under load, making the brake ineffective. Engine control software will be modified and the adjuster replaced.
Official DVSA recall text
Component
POSSIBLE ENGINE BAY FIRE AND PARKING BRAKE FAILURE
Defect
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components. It has further been identified that the threaded portion of the brake adjuster for the parking brake may break under load due to the wall thickness being too slight. Should a failure occur the parking brake would become ineffective.
Remedy
Recalled vehicles will be fitted with modified engine control software and will also have the parking brake adjuster replaced with a quality assured item.
Cracked piston may cause engine bay fire
Reported March 26, 2009DVSA recall R/2009/0251,537 vehicles affected
A cracked piston may damage the engine and eject oil into the engine bay, where it could ignite on hot engine parts. The engine control software will be modified.
Official DVSA recall text
Component
POSSIBLE ENGINE BAY FIRE
Defect
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components.
Remedy
Recalled vehicles will be fitted with modified engine control software.
Roof bed ladder mounts may let it slip
Reported November 17, 2008DVSA recall R/2008/1531 vehicle affected
The roof bed ladder side mounts may not hold it securely, allowing it to slip sideways. The ladder will be replaced.
Official DVSA recall text
Component
SIDE MOUNTS OF THE ROOF BED LADDER MAY FAIL
Defect
It has been established that the side mountings for the roof bed ladder are insufficient to hold it in place. As a result the ladder could slip sideways.
Remedy
Recalled vehicles will have the roof bed ladder replaced.
Rear axle half shaft may crack
Reported November 10, 2008DVSA recall R/2008/13753 vehicles affected
The left rear axle half shaft may crack and break, potentially causing rear axle failure. The rear axle will be inspected and replaced if necessary.
Official DVSA recall text
Component
POTENTIAL FAILURE OF REAR AXLE
Defect
It has been identified that the rear axle left hand side half shaft may develop cracks. Should this occur breakage of the rear axle might ensue.
Remedy
Recalled vehicles will have the rear axle inspected and replaced if necessary.
Maximum road speed limit may be unset
Reported June 5, 2008DVSA recall R/2008/1565 vehicles affected
The maximum road speed limit may not have been set in the engine control unit during production. The vehicle's maximum road speed will be set.
Official DVSA recall text
Component
ECU MAXIMUM ROAD SPEED LIMIT NOT SET
Defect
The maximum road speed limit was not set in the engine control unit during production.
Remedy
Recall the vehicles that are likely to be affected to set the maximum road speed of the vehicle.
Rear interior lamp may cause a short circuit and fire
Reported April 15, 2008DVSA recall R/2008/1579 vehicles affected
Heat may deform a rear interior lamp. Moisture can then cause a short circuit and an isolated cable fire. The rear passenger compartment lamps will be replaced.
Official DVSA recall text
Component
SHORT CIRCUIT MAY OCCUR
Defect
Fire may occur in vehicles fitted with rear air conditioning as a result of the rear interior lamp deforming because of its position in continuous heat.The deformation in combination with moisture may trigger a short circuit of the connecting contacts and thereby cause an isolated cable fire.
Remedy
Recall the vehicles that are likely to be affected to replace the interior lamps in the rear passenger compartment.
Window airbag may not inflate correctly
Reported October 8, 2007DVSA recall R/2010/1764 vehicles affected
A defective diffuser may prevent the offside window airbag from fully inflating and could cause parts of the module to detach into the vehicle interior. The module will be replaced.
Official DVSA recall text
Component
AIRBAG MAY NOT INFLATE CORRECTLY
Defect
In the case of an incident where the air bags deploy as a result of the offside window bag module possibly having been fitted with a defective diffuser the air bag may not fully inflate and parts of the window bag module may detach and fly into the interior compartment at high speeds.
Remedy
Recall the vehicles that are likely to be affected to replace the offside window bag module.
Window airbag may not inflate fully
Reported October 8, 2007DVSA recall R/2010/1751 vehicle affected
A defective diffuser may prevent the offside window airbag from fully inflating when deployed, and parts may detach and fly into the cabin. The offside window airbag module will be replaced.
Official DVSA recall text
Component
AIRBAG MAY NOT DEPLOY CORRECTLY
Defect
In the case of an incident where the air bags deploy as a result of the offside window bag module possibly having been fitted with a defective diffuser the air bag may not fully inflate and parts of the window bag module may detach and fly into the interior compartment at high speeds.
Remedy
Recall the vehicles that are likely to be affected to replace the offside window bag module.
Fuel pump relay may cause the engine to cut out
Reported May 17, 2007DVSA recall R/2010/172136 vehicles affected
Poor contact at the fuel pump relay may affect fuel pump operation and cause the engine to cut out. The fuse and relay module's manufacturing date will be checked and the module replaced if necessary.
Official DVSA recall text
Component
VEHICLE MAY CUT OUT
Defect
It has been identified that a possible poor contact with the fuel pump relay in the fuse and relay module unit may affect the operation of the fuel pump and cause the engine to cut out.
Remedy
Recall all affected vehicles to check the manufacturing date of the fuse and relay module unit and it necessary replace it.
Starter wiring may detach and short circuit
Reported April 2, 2007DVSA recall R/2010/1799 vehicles affected
An incorrectly sized terminal may cause a poor crimp, allowing wiring to detach and possibly short circuit. The starter-alternator wiring harness will be replaced.
Official DVSA recall text
Component
SHORT CIRCUIT MAY OCCUR
Defect
It is possible that an incorrect size terminal may have been fitted to the starter wiring harness. It could result in the wiring not being crimped correctly and cause a detachment of the wiring which could result in a short circuit.
Remedy
Recall all affected vehicles and replace the starter-alternator wiring harness.
Airbag control unit may fail to send a crash signal
Reported March 14, 2007DVSA recall R/2010/1801 vehicle affected
A software error may prevent the airbag control unit from generating a crash signal in a rear-end collision. Automatic door unlocking and hazard light activation may not be assured. The airbag control unit will be replaced.
Official DVSA recall text
Component
CRASH SIGNAL PROTOCOL MAY NOT OCCUR IN THE EVENT OF A COLLISION
Defect
A software error may exist in the airbag control unit which can prevent a crash signal being generated in the event of a rear-end collision. As a result automatic unlocking of the doors and switching on of the hazard lamps cannot be assured.
Remedy
The recalled vehicles will have the airbag control unit replaced.
Rear suspension spring may fail
Reported February 22, 2007DVSA recall R/2006/2234 vehicles affected
Insufficient wax on the front of the rear axle springs may lead to spring failure in extreme circumstances. The rear spring front mounting brackets will be replaced.
Official DVSA recall text
Component
SUSPENSION SPRING MAY FRACTURE
Defect
It has been identified that during manufacture insufficient wax was applied to the front of the rear axle road springs. This in extreme circumstances can lead to failure of the spring.
Remedy
Recalled vehicles will have the rear road spring front mounting brackets replaced.
Wheel flanges may split
Reported January 1, 2007DVSA recall R/2007/0201 vehicle affected
The wheel flanges may split because they may not be strong enough. Modified wheels will be fitted.
Official DVSA recall text
Component
WHEEL FLANGES MAY SPLIT
Defect
The wheel flanges may not be of sufficient strength and may split.
Remedy
Recall the vehicles that are likely to be affected to fit modified wheels.
Rear seat belt mounting bolts may be loose
Reported June 26, 2006DVSA recall R/2010/1841 vehicle affected
Rear seat belt mounting bolts may not be tightened to specification. They will be checked and retightened if necessary.
Official DVSA recall text
Component
SEAT BELT MAY BECOME INSECURE
Defect
It is possible that the mounting bolts for rear seat belts on the rear seats may not have been torqued to the correct specification.
Remedy
Recall all affected vehicles to check and if necessary re-torque the mounting bolts.
Airbag may not deploy in a collision
Reported August 4, 2003DVSA recall R/2003/10029 vehicles affected
A component in the airbag control module may become defective, preventing the airbag from deploying in a collision. The control module will be replaced.
Official DVSA recall text
Component
POSSIBLE FAULT IN AIR BAG CONTROL MODULE
Defect
A component inside the control module may become defective - Air bag may not deploy in a collision
Remedy
Replace Air Bag control module.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

Back to the Mercedes-Benz Sprinter

Rear axle brake flange may be improperly welded

Frame may not support third-row seats

Radar sensor may disable safety features

Frame members may lack proper reinforcement

Parking brake cable bracket welds may fail

Propeller shaft weld seam may not meet specifications

Instrument cluster may be too bright

Rear axle spring U-bolts may fracture

Rear axle spring U-bolts may shift out of position

B-pillar reinforcement welds may loosen

12-Volt ground connection may overheat

Wiring harness may chafe and short circuit

Partition wall may be missing bolts

Frame members may be missing reinforcement fasteners

Propeller shaft bearing connection may loosen

Fuel filter heater may be deactivated

Front suspension strut bolt may not be secured

Windows and interior rails may not be securely bonded

Wheel rims may develop microcracks

Partition wall screw connections may be out of specification

Interior blower fuse may not meet requirements

Fuel pump may shut down

Instrument cluster may fail when starting

Glow plug relay may short circuit and overheat

Instrument cluster may go blank

Seat wiring harness may prevent side air bag deployment

HVAC blower wiring harness may overheat

Park pawl component may wear excessively

Park pawl component may wear and affect parking

Passenger airbag inflator may rupture

Passenger airbag inflator may burst

Driver airbag may not deploy correctly

Parking pawl may not engage

Driver airbag may not deploy correctly

Driver's front airbag may not deploy as intended

Coupling support may crack and detach

Driver's front airbag may not deploy as intended

Rear-view camera software may not meet specifications

Generator wiring may cause an electrical surge

Rear axle torsion bar may be the wrong diameter

SIM card software may disable emergency calls

Crankshaft may not meet specifications

Rearview camera image may not display

Alternator and steering wiring harnesses may be swapped

Torsion bar shim may be installed incorrectly

Transmission parking lock may malfunction

Automatic transmission park pawl may not engage

Tire and loading label may show incorrect weight rating

Starter-generator wiring harness hooks may not latch

Brake line may chafe against the wiring harness

Park lock software may allow vehicle movement

Communication module installation may be incorrect

Trailer coupling crossmember may crack

Emergency call system may not behave as specified

Main wiring harness may not be secured correctly

Rear step bolts may loosen

Brake hose may be damaged by fender liner

Front brake discs may be the wrong size

Engine control unit software requires an update

Starter-generator wiring may short circuit

Engine control system calibration needs updating

Front seat wiring may be incorrectly routed

ESP software may not suit upfitted vehicles

Front brake hose may chafe against wheel housing lining

Power steering return hose may detach

Rear wheel speed sensor may fail electrically

Seat belt retractors may deactivate early

Brake pedal lock washer may come loose

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Multimedia software may prevent rearview camera display

Seat wiring may become jammed and damaged

Brake pedal retaining washer may come loose

Power steering hose clamps may be incorrectly positioned

Stability control software may not respond as intended

Front door hinge screws may be loose

Driver's seat rescue cutting line may be inaccessible

Air suspension fuse may be incorrect

Reverse gear light may stop working

Power steering return hose may detach and leak