Mercedes-Benz S-Class recalls
165 official safety recalls for the Mercedes-Benz S-Class from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Windshield bonding may not meet specifications
The windshield bonding may not meet specifications. Service partners will replace the windshield.
Official DVSA recall text
- Component
- SRPC2604 â Windshield bonding
- Defect
- Mercedes-Benz AG has determined that on certain S-Class (223 platform) and EQS (297 platform) vehicles the bonding of the windshield might not meet specifications.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the windshield.
Drive shaft joint may break
The drive shaft universal joint may break, causing sudden loss of drive power and increasing crash risk. Dealers will inspect and replace the drive shaft as needed, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
- Consequence
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
Reversing warning sound may be incorrect
AVAS software may produce an incorrect external pedestrian warning sound while reversing, so pedestrians may not be alerted and crash risk may increase. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Consequence
- A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
- Remedy
- Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Incorrect fuse box may cause power loss or fire
An incorrect fuse box may cause sudden loss of drive power or critical safety functions, or increase fire risk. Dealers will inspect and replace the main fuse boxes, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
- Consequence
- An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Starter-generator control unit may become overloaded
The processor in the high-voltage starter-generator control unit may sporadically become overloaded. Service partners will update its software.
Official DVSA recall text
- Component
- SRPC2501 - Processor Starter/Generator
- Defect
- Mercedes-Benz has determined that on certain AMG GT Coupe (192 platform)S-Class (223 platform) SL (232 platform) GLC (254 platform) and AMG GT 4-doorsCoupe (290 platform) vehicles with hybrid powertrain the processor of the control unit of the high-voltage starter generator might experience sporadic overload.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the high-voltage starter generator on the affected vehicles.
Software error may cause loss of drive power
A software error may cause the high-voltage starter alternator control unit to fail, resulting in a loss of drive power and increasing the risk of a crash. Dealers will update the control unit software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.
- Consequence
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Front brake hoses may rupture and leak
The front brake hoses may rupture and leak brake fluid, increasing the distance needed to stop and the risk of a crash. Dealers will replace the front brake hoses free of charge.
Official NHTSA recall text
- Component
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
- Consequence
- A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Rear axle differential bolts may come loose
Loose bolts may allow the driveshaft to separate from the rear axle differential, causing loss of drive power and increasing the risk of a crash. Dealers will repair the bolt connection as needed, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
- Consequence
- Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Emergency call system may fail
The emergency call system may fail to place an automatic or manual call or provide the vehicle's location, which can delay emergency responders and increase injury risk. Dealers will update the communication module software free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
- Consequence
- A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
- Remedy
- Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Engine control software may cause overheating or stalling
If the engine Camtronic system fails mechanically, the engine control software may cause the engine to overheat or stall, increasing the risk of fire or a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
- Consequence
- An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
- Remedy
- Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
80A fuses may not meet requirements
Some 80A fuses may not meet requirements. The affected main fuse boxes will be replaced.
Official DVSA recall text
- Component
- SRPC2401 - System protection
- Defect
- On certain vehicles some 80A fuses installed might not meet requirements.
- Remedy
- Replace the respective main fuse boxes on the affected vehicles.
Main fuses may fail
Incorrectly manufactured 80-Amp fuses may fail, causing sudden loss of drive power or safety functions such as restraints or the instrument cluster, and may increase fire risk. Dealers will replace the main fuse boxes free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
- Consequence
- An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sunroof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not have been bonded correctly during a prior repair. The front fixed sunroof element will be checked and replaced if needed.
Official DVSA recall text
- Component
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Defect
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Remedy
- Check the front fixed element of the panoramic sliding sunroof and replace if necessary.
Fuel pump may shut down
The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front roof panel may detach
The front roof panel may not have been bonded correctly during a prior repair and could detach, creating a road hazard and increasing crash risk. Dealers will replace the front panel, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Consequence
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
12V ground connection bolt may not meet specifications
The 12V ground connection bolt in the boot may not meet specifications. It will be checked and reworked if needed.
Official DVSA recall text
- Component
- A 12V ground connection bolt in the boot might not meet specifications
- Defect
- On affected vehicles a 12V ground connection bolt in the boot might not meet specifications.
- Remedy
- Check and rework if necessary.
Fuel pump impeller may deform
The fuel pump impeller may not meet specifications and may deform. The fuel pump module will be replaced.
Official DVSA recall text
- Component
- On affected vehicles the fuel pump impeller might not meet specifications and may deform.
- Defect
- On affected vehicles the fuel pump impeller might not meet specifications and may deform.
- Remedy
- Replace the fuel pump module.
Engine compartment fuse box bolt may be insufficiently tight
A bolt connection in the engine compartment main fuse box may not meet specifications or have sufficient torque. It will be checked and repaired if necessary.
Official DVSA recall text
- Component
- On affected vehicles a bolt connection in the engine compartment main fuse box might not meet specifications and the torque of the bolt connection may not be sufficient.
- Defect
- On affected vehicles a bolt connection in the engine compartment main fuse box might not meet specifications and the torque of the bolt connection may not be sufficient.
- Remedy
- Check the bolt connection and repair if necessary.
Secondary electrical system voltage converter software may be incorrect
The voltage converter software for the secondary electrical system may not meet specifications. It will be updated over the air or through a service partner if an over-the-air update is not possible.
Official DVSA recall text
- Component
- On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.
- Defect
- On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.
- Remedy
- Update the voltage converter software of the secondary on-board electrical system via an over-the-air update in accordance with the Mercedes me terms of use or alternatively via its Mercedes-Benz service partners should the over-the-air update not be possible.
Voltage converter software may not meet specifications
The secondary on-board electrical system's voltage converter software may not meet specifications. The remedy is a software update over the air or through a service partner if that is not possible.
Official DVSA recall text
- Component
- On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.
- Defect
- On affected vehicles the voltage converter software of the secondary on-board electrical system might not meet specifications.
- Remedy
- Update the voltage converter software of the secondary on-board electrical system via an over-the-air update in accordance with the Mercedes me terms of use or alternatively via its Mercedes-Benz service partners should the over-the-air update not be possible.
Stability control monitoring software may not meet specifications
The Electronic Stability Program monitoring software may not meet specifications. The control unit software will be updated.
Official DVSA recall text
- Component
- THE MONITORING SOFTWARE OF THE ELECTRONIC STABILITY PROGRAM (EPS) MIGHT NOT MEET SPECIFICATIONs.
- Defect
- The monitoring software of the Electronic Stability Program (ESP) might not meet specifications.
- Remedy
- Update the software of the ESP control unit.
Fuel pump may shut down
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Stability control software may disable safety systems
A software malfunction may disable ABS, ASR, ESP and EBD, and cause the speed display to fail, increasing crash risk. Dealers will update the ESP control unit software free of charge.
Official NHTSA recall text
- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
- Consequence
- Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
- Remedy
- Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Battery monitoring system may miss a malfunction
The high-voltage battery monitoring software may not alert the driver to a battery malfunction, increasing injury risk. Dealers will update the battery management software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
- Consequence
- A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
- Remedy
- Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Firewall seal may let water into the vehicle
A firewall seal may allow water into the vehicle, corroding electrical contacts, impairing the PreSafe system or preventing a parked vehicle from restarting. An additional firewall seal will be installed.
Official DVSA recall text
- Component
- On affected vehicles the firewall seal may not satisfy leak tightness requirements. Water may enter into the vehicle causing corrosion on electrical contacts function of the PreSafe system may be impaired and it may not be possible to restart a parked vehicle.
- Defect
- On affected vehicles the firewall seal may not satisfy leak tightness requirements. Water may enter into the vehicle causing corrosion on electrical contacts function of the PreSafe system may be impaired and it may not be possible to restart a parked vehicle.
- Remedy
- Install an additional seal for the firewall as a precautionary measure.
Poor bulkhead sealing may let water into cabin
Poor sealing may let water into the foot wells, causing corrosion or electrical shorts that can disable safety features such as seat belt tightening and seat adjustment. Disabled features may increase injury risk in a crash. Dealers will repair the bulkhead sealing free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:FRAME AND MEMBERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).
- Consequence
- Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.
- Remedy
- Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Instrument panel may detach and affect airbag deployment
The instrument panel may detach and affect passenger airbag deployment in a crash, increasing injury risk. The remedy is to recall the product from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- The instrument panel may detach, thereby affecting the deployment performance of the passenger airbag in the event of an accident, increasing the risk of injury. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
- Remedy
- Recall of the product from end users
- Notes
- Notified by Germany
Steering gear bolts may corrode and break
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
- Component
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Defect
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Remedy
- Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Fixed front glass panel may detach
The fixed glass panel between the windshield and panoramic sunroof may not be secured properly and could detach, becoming a road hazard and increasing crash risk. Dealers will replace the panel free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.
- Consequence
- A detached glass panel may become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.
- Notes
- The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Dashboard may be insufficiently attached
An improperly attached dashboard may cause the front passenger airbag to deploy incorrectly in a crash, increasing injury risk. Dealers will replace part of the dashboard free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 S 500 vehicle. The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.
- Consequence
- Improper deployment of an air bag can increase the risk of injury.
- Remedy
- Dealers will replace a portion of the dashboard, free of charge. The owner notification letter was mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023010001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Communication module software may be incorrect
The communication module software may not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- SOFTWARE OF THE COMMUNICATION MODULE MAY NOT CORRESPOND WITH THE SPECIFICATIONS
- Defect
- The software of the communication module may not correspond with the specifications.
- Remedy
- Update the software of the communication module in the affected vehicles.
Rearview camera image may not display
A software error may prevent the rearview camera image from appearing, reducing the driver's rear view and increasing crash risk. Dealers will update the multimedia system software, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SIM card software may disable emergency calls
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear signal module software may not meet specifications
The rear signal acquisition and actuation module software may not meet specifications. The module software will be updated.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE REAR SIGNAL ACQUISITION AND ACTUATION MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- The software of the rear signal acquisition and actuation module might not meet specifications.
- Remedy
- Update the software of the signal acquisition and actuation module on the affected vehicles.
Hands-off detection may miss hands away from the wheel
The hands-off detection system may not detect when the driver's hands are away from the steering wheel. The remedy is to update the system coding.
Official DVSA recall text
- Component
- THE HANDS-OFF DETECTION MIGHT NOT DETECT WHEN THE DRIVER'S HANDS ARE AWAY FROM THE STEERING WHEEL
- Defect
- The hands-off detection might not detect when the driver's hands are away from the steering wheel.
- Remedy
- Update the coding of the hand detection system on the affected vehicles.
Airbag control unit bolts may not be secured correctly
The airbag control unit may not be bolted to specification. Dealers will check the bolts and correct them if needed.
Official DVSA recall text
- Component
- THE AIR BAG CONTROL UNIT MIGHT NOT HAVE BEEN BOLTED ACCORDING TO SPECIFICATIONS
- Defect
- The airbag control unit might not have been bolted according to specifications.
- Remedy
- Check the bolting of the airbag control unit on the affected vehicles and correct it if necessary.
Overhead control panel may deactivate permanently
A software error may permanently deactivate the overhead control panel under certain circumstances. The panel software will be updated.
Official DVSA recall text
- Component
- THE OVERHEAD CONTROL PANEL MIGHT BE DEACTIVATED PERMANENTLY DUE TO A SOFTWARE ERROR
- Defect
- The overhead control panel under certain circumstances might be deactivated permanently due to a software error.
- Remedy
- Update the software of the overhead control panel.
Steering column connector may disable safety features
An unsecured electrical connector may disable gear shifting or safety features, including the stability programme, driver's air bag and turn signals, increasing crash or injury risk. Dealers will inspect and reinstall the connector cover as necessary, free of charge.
Official NHTSA recall text
- Component
- STEERING:COLUMN
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
- Consequence
- Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
- Remedy
- Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear axle thrust arm weld may break
Do not drive: the maker advises not to drive affected vehicles until they are repaired.
An improper weld on the rear axle carrier may cause the thrust arm to break and detach, leading to sudden loss of control or pulling to one side during emergency braking. Owners are advised not to drive until repaired. Dealers will inspect and replace the carrier as necessary, free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:SUBFRAME/MOUNTING BRACKET
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
- Consequence
- A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering wheel hands-off detection may fail
A software error may prevent the system from detecting when the driver's hands are off the steering wheel. Warnings and emergency stop assistance features may not work, increasing crash or injury risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
- Component
- STEERING: STEERING WHEEL/HANDLE BAR
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
- Consequence
- Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
- Remedy
- Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear turn signals, hazard lights and reverse lights may fail
A software error may disable the rear turn signals, hazard lights and reverse lights, reducing visibility to other drivers and increasing crash risk. Dealers will update the rear signal software, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
- Consequence
- Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
- Remedy
- Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air bag control unit may be improperly secured
An improperly secured air bag control unit may cause unintended deployment or improper deployment in a crash, increasing the risk of a crash or injury. Dealers will inspect and tighten the fastening nuts as needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:CRITICAL FASTENERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.
- Consequence
- Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.
- Remedy
- Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Communication module software may not meet specifications
The communication module software may not meet specifications. It will be updated over the air, with no workshop visit required.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles the software of the communication module might not meet specifications.
- Remedy
- As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.
Communication module software may not meet specifications
The communication module software may not meet specifications. It will be updated over the air, with no workshop visit required.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles the software of the communication module might not meet specifications.
- Remedy
- As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.
Communication module may not meet specification
The communication module may not meet specification. Software will be updated with the correct module configuration.
Official DVSA recall text
- Component
- THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles the communication module might not meet specifications.
- Remedy
- Update the software including a correct configuration of the communication module on the affected vehicles.
Infotainment system configuration may be incorrect
On some vehicles with an active, connected account, the infotainment system configuration may not meet specifications. The system configuration will be updated.
Official DVSA recall text
- Component
- THE CONFIGURATION OF THE MBUX SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
- Remedy
- Update the configuration of the MBUX system on affected vehicles.
Coolant pump may leak between circuits
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
- Component
- COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
- Defect
- On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
- Remedy
- Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
MBUX system configuration may not meet specifications
On vehicles with an active, connected Mercedes me connect account, the MBUX system configuration may not meet specifications. The configuration is updated remotely, without a workshop visit.
Official DVSA recall text
- Component
- THE CONFIGURATION OF THE MBUX SYSTEM MIGHT NOT MEET SPECIFICATIONS.
- Defect
- On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
- Remedy
- A remote update of the configuration of the MBUX system will be conducted without the need for a workshop visit.
Front brake caliper mounting screws may not meet specifications
The front axle brake caliper mounting screws may not meet specifications. The screws on the front brake calipers will be replaced.
Official DVSA recall text
- Component
- MOUNTING SCREWS OF FRONT AXLE BRAKE CALLIPERS MIGHT NOT MEET SPECIFICATIONS
- Defect
- On vehicles with a fixed�caliper�brake system the mounting screws of the�calipers�on the front axle may not meet specifications.
- Remedy
- Replace the screws on the front brake�calipers�on the affected vehicles.�
Diesel engine software update required
Update the diesel engine control unit software to improve emissions.
Official DVSA recall text
- Component
- TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS
- Defect
- Daimler AG has come to an understanding with the (KBA) to achieve an improvement in the emissions.
- Remedy
- Update the diesel engine control unit software.
Software may disable the emergency call system
Communication module software may restrict or disable the emergency call system, preventing occupants from contacting emergency services through the call centre and potentially delaying responders. A dealer or over-the-air update will update the software free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel rail may leak
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- Consequence
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Infotainment display may distract the driver
The infotainment system may allow television and internet displays to be activated while driving, distracting the driver and increasing crash risk. The issue was corrected by a free server update; dealers will update vehicles that could not be updated remotely, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
- Consequence
- Driver distraction can increase the risk of a crash.
- Remedy
- MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel level may not display correctly
The fuel level sensor may not move freely, so the fuel level may not display correctly. The internal fuel line routing in the tank will be modified.
Official DVSA recall text
- Component
- THE FUEL LEVEL MIGHT NOT BE DISPLAYED CORRECTLY
- Defect
- The movement of the fuel fill level sensor might be impaired.
- Remedy
- Modify the routing of the internal fuel line in the fuel tank on the affected vehicles
Airbag control unit software may not meet specifications
The airbag control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE AIR BAG CONTROL UNIT MIGHT NOT MEET SPECIFICATIONS
- Defect
- The software of the airbag control unit might not meet specifications.
- Remedy
- Update the software of the airbag control unit on the affected vehicles.
Fuel tank suction jet pump nozzle may be incorrectly fitted
A nozzle inside the fuel tank suction jet pump may be missing or incorrectly secured. The fuel system will be checked and the fuel tank, including the pump, replaced if necessary.
Official DVSA recall text
- Component
- A NOZZLE INSIDE THE SUCTION JET PUMP IN THE FUEL TANK MIGHT NOT HAVE BEEN INSTALLED OR FIXED INSIDE THE PUMP ACCORDING TO SPECIFICATIONS
- Defect
- A nozzle inside the suction jet pump in the fuel tank might not have been installed or fixed inside the pump according to specifications.
- Remedy
- Conduct a check of the fuel system on the affected vehicles and replace the fuel tank including the suction jet pump if necessary.
Engine software error may cause a sudden stall
An engine control unit software error may cause the engine to stall suddenly, with no ability to restart, increasing crash risk. Dealers will update the software, free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.
- Consequence
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Passenger air bag may be deactivated
Air bag control unit software may deactivate the occupant recognition system and front passenger air bag, increasing injury risk in a crash. Dealers will update the software, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
- Consequence
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Communications module may not meet specifications
The communications module may not meet specifications. The software will be updated with the correct module configuration.
Official DVSA recall text
- Component
- THE COMMUNICATIONS MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- The communication module might not meet specifications.
- Remedy
- Update the software including a correct configuration of the communication module on the affected vehicles.
Communication module may not meet specifications
The communication module may not meet specifications. The software will be updated with the module correctly configured.
Official DVSA recall text
- Component
- THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
- Defect
- The communication module might not meet specifications.
- Remedy
- Update the software including a correct configuration of the communication module on the affected vehicles.
Fuel pump nozzle may be loose or missing
A loose or missing nozzle in the fuel tank's suction jet pump may cause the pump to fail and the engine to stall, increasing the risk of a crash. Dealers will inspect and replace the fuel tank, including the suction jet pump, as necessary, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.
- Consequence
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
48V wiring harness bolts may not meet specifications
The 48V wiring harness may not be bolted to its body support point to specification. The bolts will be checked and corrected if necessary.
Official DVSA recall text
- Component
- THE BOLTING OF THE 48V WIRING HARNESS ON A BODY SIDED SUPPORT POINT MIGHT NOT MEET SPECIFICATIONS
- Defect
- The bolting of the 48V wiring harness on a body-sided support point might not meet specifications.
- Remedy
- Check the bolting of the 48V wiring harness on the affected vehicles and correct it if necessary.
Roof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not be bonded correctly after a prior repair. It may need to be removed and replaced.
Official DVSA recall text
- Component
- VEHICLES WITH A PANORAMIC SUNROOFTHE POLYCARBONATE PANEL MAY NOT HAVE BEEN BONDED CORRECTLY DURING A PRIOR SERVICE REPAIR
- Defect
- The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
- Remedy
- Remove the bonded panel and install a new polycarbonate panel if required.
Side crash sensor connectors may come loose
Side crash sensor connectors may come loose, delaying air bag and seat belt activation in a side impact and increasing injury risk. Dealers will inspect and replace the sensors as necessary, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:SIDE IMPACT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
- Consequence
- Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Communication module may be deactivated
The communication module may be deactivated. Its configuration will be checked and the module activated if necessary.
Official DVSA recall text
- Component
- THE COMMUNICATION MODULE MAY BE DEACTIVATED
- Defect
- The communication module may be deactivated
- Remedy
- Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
Front roof panel may detach
The front roof panel may have been bonded incorrectly during a prior repair. The adhesive may deteriorate, allowing the panel to detach and become a road hazard. Dealers will remove and replace the panel using the specified repair materials, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Consequence
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front steering tie rods may be the wrong length
The front axle steering may have inner tie rods of the wrong length. They will be checked and replaced if necessary.
Official DVSA recall text
- Component
- THE INNER TIE RODS ON THE FRONT AXLE STEERING ARE THE IMPROPER LENGTH FOR THE VEHICLE TYPE
- Defect
- Vehicles may have been equipped with inner tie rods on the front axle steering that are the improper length.
- Remedy
- Check the inner tie rods on the affected vehicles and replace them if necessary.
Engine control software may need updating
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
- Component
- ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors.
Seat belt warning may not work as specified
The seat belt warning function may not meet specification. The correct warning scenario will be activated in the instrument cluster.
Official DVSA recall text
- Component
- THE SEAT BELT WARNING FUNCTION DOES NOT MEET THE SPECIFICATION
- Defect
- The seat belt warning function does not meet the specification
- Remedy
- Activate the correct seat belt warning scenario in the instrument cluster
Emergency call system software may not meet specifications
The communication module software for the emergency call system does not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION
- Defect
- On affected vehicles the software of the communication module for the emergency call system does not meet the specification
- Remedy
- Update the software of the communication module for the emergency call system
High-voltage battery may overheat
The high-voltage battery pack can overheat and vent hot gas, which may ignite vehicle components or, in extreme cases, the vehicle. Do not charge with the external cable; drive only in default Auto EV mode.
Official DVSA recall text
- Component
- THE DATA DOCUMENTING THE CORRECT MOUNTING OF THE TURBOCHARGER OIL FEED AS WELL AS THE OIL RETURN LINE MAY BE MISSING
- Defect
- The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.
- Remedy
- To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only
Seat belt warning may lack a tone and flashing light
Instrument cluster software may show only a steady warning light when a front seat belt is unfastened, without the flashing light and audible tone, increasing the risk an occupant forgets to buckle up. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
- Consequence
- Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine closure plugs may not withstand driving loads
Two engine closure plugs may not withstand the maximum loads while driving. The plugs will be reworked.
Official DVSA recall text
- Component
- THE MATERIAL OF TWO CLOSURE PLUGS ON THE ENGINE MAY NOT WITHSTAND THE MAXIMUM LOADS WHILST DRIVING
- Defect
- The material of two closure plugs on the engine might not withstand the maximum loads while driving.
- Remedy
- Rework the closure plugs on the engine on the affected vehicles
Engine oil plugs may leak
Two oil plugs may fail under high engine loads and leak oil. Oil on the road can make it slippery, and an engine that runs out of oil may stall while driving, increasing crash risk. Dealers will add a retaining plate to reinforce the plugs, free of charge.
Official NHTSA recall text
- Component
- ENGINE
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.
- Consequence
- An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine chain wheel connection may not meet specifications
The threaded connection between a chain wheel and the engine crankcase may not meet specifications. The engine will be replaced.
Official DVSA recall text
- Component
- THE THREADED CONNECTION OF A CHAIN WHEEL TO THE CRANKCASE MIGHT NOT MEET SPECIFICATIONS
- Defect
- The threaded connection of a chain wheel to the engine crankcase might not meet specifications.
- Remedy
- Replace the Engine of affected vehicles
Turbocharger oil feed line may leak
The turbocharger oil feed line may leak. If oil contacts a hot engine or exhaust part, it can increase fire risk. Dealers will replace the oil feed line free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.
- Consequence
- An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front brake components may be the wrong size
Front brake discs, calipers and pads may have different dimensions than specified. This could lead to incorrect replacement parts being fitted during repairs and affect braking performance, increasing crash risk. Dealers will replace the front brake system free of charge.
Official NHTSA recall text
- Component
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.
- Consequence
- The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Camshaft idler gear may detach
An improperly tightened connection may allow the camshaft idler gear to detach from the crankcase, damaging the engine and potentially causing a stall that increases crash risk. Dealers will replace the engine free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
- Consequence
- A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Pillar cover may detach when curtain airbag deploys
The curtain airbag may not deploy as intended. The pillar covers will be checked and their installation corrected if necessary.
Official DVSA recall text
- Component
- ON ACTIVATION OF THE CURTAIN AIR BAG THE PILLAR COVER MAY DETACH
- Defect
- The curtain airbag might not deploy as intended.
- Remedy
- Check the installation of the pillar covers and correct if necessary.
Emergency call system may report an inaccurate location
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar control unit software may not meet specification
The radar control unit software may not meet specification. The radar sensor control unit software will be updated.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE RADAR CONTROL UNIT MAY NOT MEET SPECIFICATION
- Defect
- ; The software of the radar control unit might not meet the specification
- Remedy
- Update the software of the radar sensor control unit on the affected vehicles.
Engine software update to improve emissions
The diesel engine control unit software will be updated to improve emissions, and a supplementary booklet will be added to the operator's manual.
Official DVSA recall text
- Component
- TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS VIA SOFTWARE UPDATES
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Pillar covers may affect air bag deployment
Improperly installed pillar covers may affect side curtain air bag deployment or detach in a crash, increasing the risk of injury. A dealer will inspect and reinstall the covers as necessary, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling a 2019 S450 vehicle. The A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the covers to detach in the event of a crash.
- Consequence
- If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.
- Remedy
- MBUSA will notify the owner, and a dealer will inspect the pillar covers, reinstalling them as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar software may impair automatic braking
A software error in the radar sensor control unit may impair automatic braking, so the system may not apply partial or full braking as expected, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
- Consequence
- An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat belt buckle switches may not meet specifications
Switches in certain seat belt buckles may not have been made to specification. The affected buckles will be replaced.
Official DVSA recall text
- Component
- SWITCHES IN CERTAIN SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATIONS
- Defect
- The switches in certain seat belt buckles might not have been manufactured according to specifications.
- Remedy
- The affected seat belt buckles are to be replaced.
Seat belt buckle switches may not meet specification
Switches in certain seat belt buckles may not have been manufactured to specification. Replace the affected buckles.
Official DVSA recall text
- Component
- SWITCHES IN CERTAIN SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATIONS
- Defect
- The switches in certain seat belt buckles might not have been manufactured according to specifications.
- Remedy
- The affected seat belt buckles are to be replaced.
Control unit reset may cause engine to stall
A control unit reset may disable the ECO Start-Stop function and cause the vehicle to stall. The software will be updated.
Official DVSA recall text
- Component
- A RESET IN THE CPC CONTROL UNIT COULD OCCUR WHILST DRIVING
- Defect
- The ECO Start-Stop function may be disabled and cause the vehicle to stall.
- Remedy
- The affected vehicles are to be recalled and the software updated.
Hands-off detection may not meet specifications
The hands-off detection function may not meet specifications. The steering boot position will be checked and corrected if necessary.
Official DVSA recall text
- Component
- HANDS OFF DETECTION FUNCTION MIGHT NOT MEET SPECIFICATIONS
- Defect
- The Hands-off-Detection function (HoD) might not meet specifications.
- Remedy
- The position of the steering boot will be checked and corrected if necessary.
Steering assist may stay active hands-free
A Hands-off-Detection malfunction may allow Active Steering Assist to remain engaged when the driver's hands are off the wheel for a prolonged period, increasing crash risk. Dealers will update the steering control unit software, free of charge.
Official NHTSA recall text
- Component
- LANE DEPARTURE: LANE KEEP: STEERING ASSIST
- Defect
- Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
- Consequence
- If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
- Remedy
- Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering assist may stay active hands-free
Incorrect steering boot installation may allow Active Steering Assist to remain engaged when the driver's hands are off the wheel for a prolonged period, increasing crash risk. Dealers will inspect and correct the installation as needed, free of charge.
Official NHTSA recall text
- Component
- LANE DEPARTURE: LANE KEEP: STEERING ASSIST
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
- Consequence
- If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
- Remedy
- MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat belt buckle may fail to detect a fastened belt
A correctly fastened seat belt may be detected as unfastened, preventing the belt pretensioner from activating in a crash and increasing injury risk. Dealers will replace the seat belt buckles free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
- Consequence
- If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update to improve emissions
Software updates are intended to improve vehicle emissions. The diesel engine control unit software will be updated, and a supplementary booklet added to the operator's manual.
Official DVSA recall text
- Component
- TO IMPROVE EMISSIONS OF THE AFFECTED VEHICLES.CERTAIN CALIBRATIONS OF FUNCTIONALITIES MUST BE CHANGED IN THE ENGINE MANAGEMENT
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Lane keeping assist may not brake after an unwanted lane change
Active lane keeping assist might not initiate braking after an unwanted lane change. The multipurpose camera software will be updated.
Official DVSA recall text
- Component
- CERTAIN PARAMETERS OF THE ACTIVE LANE KEEPING ASSIST WITHIN THE MULTIPURPOSE CAMERA SOFTWARE MAY NOT MEET SPECIFICATION
- Defect
- Active Lane Keeping Assist might not initiate a brake intervention in case of an unwanted lane change.
- Remedy
- Update the multipurpose camera software of affected vehicles.
Lane keeping assist may not intervene
Incorrect software calibration may prevent lane keeping assist from intervening during an unintended lane departure above 65 miles per hour, increasing the risk of a crash. Dealers will update the camera software, free of charge.
Official NHTSA recall text
- Component
- LANE DEPARTURE: SENSING SYSTEM: CAMERA
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes Benz S63 AMG 4MATIC and S65 AMG vehicles. The software calibration for the Active Lane Keeping Assist may be incorrect, and as a result, the system may not intervene in the event of an unintended lane departure while traveling faster than 65 miles an hour.
- Consequence
- If the Active Lane Keeping Assist does not intervene as expected above 65 miles per hour, there would be an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the multipurpose camera software, free of charge. The recall began October 5, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018090008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Prefuse box busbar nuts may be missing
Two nuts attaching the busbars inside the prefuse box may be missing. Dealers will check the box and replace it if necessary.
Official DVSA recall text
- Component
- TWO NUTS ATTACHING THE BUSBARS WITHIN THE PREFUSE BOX IN THE TRUNK MAY NOT HAVE BEEN INSTALLED
- Defect
- Two nuts attatching the busbars within the prefuse box may not have been installed
- Remedy
- Check the prefuse box and replace if necessary on affected vehicles
Electrical power bars may be improperly secured
Loose power bars in the pre-fuse box can increase electrical resistance, raising the risk of fire, or make contact intermittently and impair engine operation, seat belts or the instrument cluster, increasing crash and injury risk. Dealers will inspect the box and replace it if necessary, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.
- Consequence
- If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired, increasing the risk of a crash and injuries.
- Remedy
- MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat belt pretensioners may not work
Front seat belt pretensioner ignitors may not work as expected, increasing the risk of occupant injury. The seat belt locking function is unaffected. The seat belts will be replaced with quality assured units.
Official DVSA recall text
- Component
- FRONT SEAT BELT TENSIONERS MAY NOT FUNCTION
- Defect
- The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.
- Remedy
- On affected vehicles replace seatbelts with quality assured units.
Rear door may appear locked when it is not
The left rear passenger door may indicate it is locked when it is not, allowing it to open unintentionally and increasing injury risk. Dealers will inspect the door lock and replace it if needed, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Consequence
- If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering may be disabled
A transistor in the power steering control unit may overheat and disable power steering assist, increasing the risk of a crash. Dealers will inspect the steering rack and replace it if needed, free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
- Consequence
- If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Right front seatbelt pretensioner may not meet specification
The right front seatbelt pretensioner may not meet specification, which could affect its operation in a crash. The pretensioner will be replaced.
Official DVSA recall text
- Component
- RIGHT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
- Defect
- The right front seat belt pretensioner may not conform to specification . This may adversely affect it's operation in the event of an accident.
- Remedy
- Replace the pretensioner on affected vehicles.
Front seat belt pretensioners may not lock
An incorrect propellant mix in some pretensioner ignitors may mean the front seat belt pretensioners cannot be guaranteed to lock when deployed. The affected front seat belts will be replaced.
Official DVSA recall text
- Component
- LEFT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
- Defect
- The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed the lock function of the pre-tensioners cannot be guaranteed.
- Remedy
- Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.
Some safety functions may stop after airbag deployment
Incorrect wiring may disconnect the main power supply after airbag deployment, affecting safety functions such as automatic door unlocking. The SRS remains functional. Carry out the recommended modification.
Official DVSA recall text
- Component
- SOME OCCUPANT SAFETY SYSTEMS MAY MALFUNCTION IN THE EVENT OF A COLLISION
- Defect
- Due to incorrect wiring assembly the vehicles main power supply is disconnected after airbag deployment. This will affect the operation of vehicle safety functions such as automatically unlocking doors. The SRS systems are still functional.
- Remedy
- On affected vehicles carry out manufacturer's recommended modification.
Turbocharger oil feed pipe may leak
The turbocharger oil feed pipe may leak, allowing oil to contact hot components and creating a risk of fire. The oil feed line will be replaced.
Official DVSA recall text
- Component
- OIL LEAK FROM TURBOCHARGER FEED PIPE.
- Defect
- Under certain conditions the oil feed pipe to the turbocharger may leak.Oil may contact hot components and there is a risk of fire.
- Remedy
- On affected vehicles replace the oil feed line to the turbocharger.
Control unit coding may trigger unplanned vehicle actions
Incorrect control unit coding may trigger unplanned vehicle actions and cause safety or emissions systems to respond outside their design intent. The software in the corresponding control units will be updated.
Official DVSA recall text
- Component
- FAULTY CONTROL UNIT MAY CAUSE VEHICLE TO PERFORM OUTSIDE SPECIFICATION
- Defect
- Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
- Remedy
- Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
Front seatbelt pretensioners may not work properly
The front seatbelt pretensioners may not work properly in a crash, leaving occupants inadequately restrained and increasing injury risk. Dealers will replace the front seat belts free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:PRETENSIONER
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
- Consequence
- If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect software may affect air bag deployment
Incorrect software in control units may affect air bag deployment in a crash, increasing the risk of injury. Dealers will update the affected software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seatbelt extender may fail during a collision
The rear seatbelt extender may not retract as intended and could fail if pretensioners deploy in a collision, creating broken edges and a risk of serious injury or higher occupant loading. The rear control unit will be recoded.
Official DVSA recall text
- Component
- EXTENDED SEAT BELT MAY MALFUNCTION AND REDUCE EFFECTIVENESS OF SHOULDER BELT
- Defect
- It has been identified that the rear seatbelt extender may not retract as intended due to an issue with the individual friction conditions experienced by the belt extender which have not be programmed into the control unit. Should the pretensioners deploy during a collision then there is the potential that the extender may fail and break leaving broken edges which can cause a risk of a serious injury or higher occupant loading.
- Remedy
- Recall all affected vehicles and recode the rear control unit on the vehicle.
Power steering may deactivate
Improperly soldered contacts in the power steering control unit may disconnect, causing loss of steering assistance and increasing crash risk. Increased contact resistance may also create a fire risk, including while parked with the ignition off. Dealers will replace the control unit free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
- Consequence
- If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat belt extenders may fail to retract or break
Seat belt extenders may not retract as intended or may break in a crash, leaving occupants inadequately restrained and increasing the risk of injury. Dealers will update the control unit software free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the affected vehicles may not retract as intended and may potentially break the event of a crash.
- Consequence
- In the event of a crash, if the seat belt extender does not retract and/or the extender breaks, the seat occupant may not be properly restrained, increasing their risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the control unit software, free of charge. The recall is expected to begin in mid-December 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wiring harness may overheat and affect transmission
The wiring harness may be too close to the exhaust and suffer heat damage. The transmission could select neutral while driving, or its manual parking function may be unavailable; the manually operated parking brake will still work. The harness will be checked and rerouted or replaced as needed.
Official DVSA recall text
- Component
- AUTOMATIC TRANSMISSION MAY MALFUNCTION
- Defect
- It has been identified on certain 6 cylinder diesel engine/9 speed automatic transmission vehicles the starter/alternator/transmission wiring harness may be too close to the exhaust system. If it is then there is a risk that the wiring harness may suffer heat damage which can result in the transmission inadvertently selecting neutral whilst driving the Auto P function or the manual P function in the transmission not being available. The manually operated parking brake will still function.
- Remedy
- Recall all affected vehicles to check and if required reroute or replace the wiring harness. The type of action is dependant on the amount of damage present.
Low-beam headlights may be out of adjustment
Low-beam headlights may be out of adjustment, reducing the driver's visibility and increasing crash risk. Dealers will inspect and correct the adjustment as needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine may not restart after automatic stop
Excess wiring harness length may cause a faulty camshaft signal, preventing the engine from restarting after an automatic stop. It can be restarted manually using the transmission selector and ignition key or start button. The wiring harness will be reworked.
Official DVSA recall text
- Component
- STOP START ENGINE MAY NOT RESTART
- Defect
- The excess length of the wiring harness to the engine control unit could result in a faulty camshaft signal. This faulty camshaft signal may lead to an unintentional cancellation of the automatic starting procedure after automatic engine stop of the automatic start/stop system. In the event of a faulty camshaft signal the engine would not restart as expected following the stop procedure but can be manually restarted immediately by engaging the transmission selector lever position �N� or �D� and by operating the ignition key or the start button (with keyless go). Depending on the traffic situation however an increased accident hazard could result.
- Remedy
- Recall the vehicles that are likely to be affected and rework the wiring harness to the engine control unit on the affected vehicles as a precautionary measure.
Engine may idle erratically or shut down
Incorrect software may cause erratic idling when stopping and the engine may shut down, affecting auto stop/start operation. The powertrain control software will be updated.
Official DVSA recall text
- Component
- AUTO STOP/START MAY SHUTDOWN WITHOUT WARNING
- Defect
- Incorrect software may have been installed during manufacture. This may cause erratic idling when coming to a halt and the engine may shut down. Consequently the auto start/stop may not operate as intended.
- Remedy
- On affected vehicles update the powertrain control software.
Transmission may engage park below 5 km/h
A high-voltage battery charger may incorrectly detect a charging cable and request Park. Below 5 km/h, the park pawl may engage and prevent the vehicle from moving, increasing incident risk. Replace the charger.
Official DVSA recall text
- Component
- TRANSMISSION MAY LOCK AT LOW SPEED
- Defect
- The high-voltage battery charger may not have been produced to specification which could lead to an incorrect detection of an external charging cable. This in turn can lead the request for �P� to be activated. If the speed is less than 5 km/h the transmission would activate the park pawl function which will prevent the vehicle from driving further and could increase the risk of an incident.
- Remedy
- Recall the vehicles that are likely to be affected and replace the high-voltage charger on the affected vehicles.
Onboard charger may trigger unexpected shift to park
A faulty onboard charger may incorrectly detect a charging cable while driving. At a stop or very low speed, the vehicle may unexpectedly shift to park, increasing crash risk. Dealers will replace the charger, free of charge.
Official NHTSA recall text
- Component
- HYBRID PROPULSION SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
- Consequence
- If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine may fail to start during use
Incorrect software may prevent the combustion engine from starting during use. Restarting with the key resets the system. The remedy is to update the fuel control unit software.
Official DVSA recall text
- Component
- COMBUSTION ENGINE MAY FAIL TO START
- Defect
- Incorrect software may cause the combustion engine to non start during use. Restarting the vehicle by using the key will reset the system
- Remedy
- On affected vehicles update the software for the fuel control unit.
Front seat belts may be installed incorrectly
The front seat belts may be installed incorrectly and may not perform as intended. Dealers will check the installation and correct it if necessary.
Official DVSA recall text
- Component
- FRONT SEAT BELTS MAY NOT PERFORM AS INTENDED
- Defect
- The front seat belts may have been wrongly installed and may not fully perform as intended.
- Remedy
- On affected vehicles check installation and correct if necessary.
Front seat belts may be installed on the wrong sides
The front seat belts may be fitted on the wrong sides, affecting their locking behaviour and leaving the passenger seat without the child seat restraint function. Occupants may not be properly restrained in a crash. Dealers will inspect and correct the installation as needed, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:FRONT
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
- Consequence
- If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine may stall when coasting to a stop
A software error may cause the engine to stall while coasting to a stop. It may not restart automatically when the brake is released, immobilising the vehicle and increasing crash risk. Dealers will update the engine control unit software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA LLC (Mercedes-Benz) is recalling certain model year 2014 S63 AMG sedans and 2015-2016 S63 AMG 4Matic sedans and coupes manufactured May 14, 2013, to September 18, 2015. In the affected vehicles, due to a software error within the engine control unit, the vehicle may stall when coasting to a stop, such as at a traffic light.
- Consequence
- The vehicle stall may be interpreted by the driver to be a planned shut-down as part of the ECO-Start-function. However, the engine will not restart automatically after releasing the brake pedal, immobilizing the vehicle and increasing the risk of a crash.
- Remedy
- Mercedes-Benz will notify owners, and dealers will update the engine control unit software, free of charge. The recall BEGAN ON DECEMBER 2, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel pump may cause engine to stall
After driving in electric mode, the fuel pump may not provide enough output to restart the petrol engine, causing the vehicle to stall and increasing crash risk. Dealers will update the fuel system control unit software free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured May 13, 2013 to April 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.
- Consequence
- A vehicle stall increases the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in November 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag module may come loose
The front passenger airbag module may not be installed correctly, so parts could detach when it deploys. The airbag module will be replaced.
Official DVSA recall text
- Component
- AIRBAG MAY NOT PERFORM AS SPECIFIED
- Defect
- The front passenger air bag module may not have been installed according to specifications. If activated it is possible that separate parts of the passenger air bag module may become loose and may detach.
- Remedy
- Recall affected vehicles and replace air bag module
Front seat belt connections may be incorrect
A front seat belt connection may be installed incorrectly, potentially reducing restraint under extremely high loads. The belt end fitting will be checked and corrected if needed.
Official DVSA recall text
- Component
- SEAT BELTS HAVE NOT BEEN INSTALLED CORRECTLY
- Defect
- In rare individual cases the connections of the belts to the front seats may not be installed correctly. As a result on a small batch of vehicles it cannot be completely ruled out that the restraint effect could be impaired with extremely high loads.
- Remedy
- Recall the vehicles that are likely to be affected to check and where necessary correct the belt end fitting.
Front seat belt anchor may come loose
A front seat belt anchor may be installed incorrectly and come loose in a crash, leaving the occupant improperly secured and increasing injury risk. Dealers will inspect and correct the anchor fitting as needed, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:FRONT:ANCHORAGE
- Defect
- Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 S550 vehicles manufactured April 11, 2013, through October 14, 2013. In the affected vehicles, the front seat belt anchor might not be installed correctly allowing it to come loose in a crash.
- Consequence
- If the seat belt anchor comes loose, in the event of a crash, the occupant may not be properly secured, increasing the risk of injury.
- Remedy
- Mercedes-Benz will notify owners, and dealers will inspect and correct the front seat belt anchor fitting, as necessary, free of charge. The recall began on December 20, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372. Mercedes-Benz's recall number is 2013110008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel filter flange may leak
A production defect may cause the fuel filter flange to leak, resulting in a fuel odour or escaping fuel. The fuel filter will be replaced.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- The flange of the fuel filter may leak due to a non-compliance in the supplier's production process. Should this occur a fuel odour may arise or fuel escape.
- Remedy
- Recall the vehicles that are likely to be affected to replace the fuel filter.
Fuel filter flange may crack and leak fuel
The fuel filter flange may crack at high temperatures and leak fuel, which could cause a fire if an ignition source is present. Dealers will replace the fuel filter, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE
- Defect
- Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
- Consequence
- If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
- Remedy
- Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Fuel filter may leak diesel onto the road
Diesel may leak from the drain plug area of the fuel filter and reach the road, reducing friction between the tyres and road surface. Check the filter and replace it if necessary.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- Fuel leaks in the plug area of the drain opening may occur at the fuel filter with integrated fuel heaters. Fuel can escape and is noticeable to the customer due to a corresponding diesel odour. The diesel can reach the road and as a result friction between the tyres and road surface may be decreased.
- Remedy
- Check filter and replace as necessary.
Front seat belt height adjuster connection may fail
The threaded connection of the front seat belt height adjuster may not meet the required quality under heavy loads. The front height adjusters, including their threaded connections, will be replaced.
Official DVSA recall text
- Component
- FRONT SEAT BELT HEIGHT ADJUSTERS MAY FAIL
- Defect
- The treaded connection of the front belt height adjuster may not correspond to the high quality required of Mercedes Benz under heavy loads.
- Remedy
- Replace the front height adjusters including the threaded connection.
Diesel fuel filter may leak
The diesel fuel filter may leak around its heating component, allowing fuel to reach the highway and create a potential crash hazard. Dealers will inspect the filter and replace it if necessary, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, DIESEL
- Defect
- MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.
- Consequence
- DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
- Remedy
- MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
- Notes
- OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Tyre pressure warning may not repeat
If all four wheel sensors malfunction or are missing, the system may give an initial warning but fail to repeat it after later restarts. A driver may not know the system is offline; incorrectly inflated tyres could fail suddenly and increase crash risk. Dealers will reprogram the monitoring unit free of charge.
Official NHTSA recall text
- Component
- TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Defect
- Mercedes-Benz USA, LLC (Mercedes Benz) is recalling certain model year 2011-2012 S550, S550 CGI, S63, S600 Bi-Turbo, S65 AMG, S550 4-Matic, and S550 CGI 4-Matic and S400 Hybrid vehicles manufactured from March 3, 2011, through July 30, 2011, for failing to comply with the requirements of Federal Motor Vehicles Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System (TPMS)." The tire pressure monitoring system indicators may only illuminate for a portion of the time required by the standard and under certain conditions may not re-illuminate immediately after the vehicle is restarted as required.
- Consequence
- If all four wheel sensors in the subject vehicles are simultaneously malfunctioning or missing, the TPMS will provide an initial warning, but this warning will not automatically repeat on subsequent ignition cycles, failing to remind the driver that the system is offline. Driving unknowingly with incorrectly inflated tires may result in sudden tire failure, increasing the risk of a crash.
- Remedy
- Mercedes Benz will notify owners, and dealers will reprogram the tire pressure monitoring unit, free of charge. The recall began on September 12, 2014. Owners may contact Mercedes Benz at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel filter housing may leak
Fuel may leak from the filter housing onto the road, making it slippery. The housing will be replaced if it is leaking.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- Fuel may leak from the fuel filter housing onto the road surface and thereby make the road slippery for road users.
- Remedy
- Recall the vehicles that are likely to be affected to replace the fuel filter housing if it is leaking.
Door locks may be installed in the wrong positions
If the front and rear passenger-side door locks are interchanged, the front door may not open with its interior handle, while the locked rear door may open with a simple pull. This could affect safe exit or child protection. Dealers will check and replace incorrect locks free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES
- Defect
- MERCEDES BENZ IS RECALLING 54 MY 2009 S-CLASS, W221 VEHICLES. DURING PRODUCTION THE FRONT AND REAR PASSENGER SIDE DOOR LOCKS MAY HAVE BEEN MISTAKENLY INTERCHANGED DURING PRODUCTION. THE EXCHANGE OF A FRONT AND A REAR PASSENGER SIDE DOOR LOCK WOULD RESULT IN A PASSENGER SIDE DOOR THAT CANNOT BE OPENED BY MERELY PULLING ON THE INTERIOR HANDLE AND A REAR DOOR LOCK THAT CAN BE OPENED WITH A SIMPLE PULL OF THE INTERIOR DOOR HANDLE EVEN IF LOCKED.
- Consequence
- THIS SITUATION COULD AFFECT THE SAFE EXITING OF A VEHICLE IN THE EVENT OF A CRASH OR PROTECTION OF CHILDREN FROM INADVERTENT OPENING OF THE REAR DOOR.
- Remedy
- DEALERS WILL CHECK THE PART NUMBER ON ALL DOOR LOCKS AND REPLACE ANY INCORRECTLY INSTALLED DOOR LOCK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 27, 2009. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372.
- Notes
- MERCEDES BENZ RECALL NO. 2009030001.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Front suspension ball joint may fail
A front suspension lower ball joint may fail under extreme loads, potentially causing loss of directional control. The joints will be checked and replaced if necessary.
Official DVSA recall text
- Component
- STEERING COULD BE IMPAIRED
- Defect
- It has been established that the service life of the ABC (Active Body Control) suspension lower ball joint on the front suspension struts does not meet Mercedes-Benz strict quality requirements. In cases of extreme loads the joint could fail which could possibly result in the vehicle losing directional control. Reports of this issue have only occur on very high mileages vehicle which have had been subject to use in rough conditions.
- Remedy
- Recall all affected vehicles to check the ball joint on the front suspension struts and replace the ball joints where necessary.
Front strut radial knuckle may fail
The front strut radial knuckle may fail after substantial mileage and exposure to high, continuous stress on rough roads, affecting steering control and increasing crash risk. Dealers will check the ball joints and replace them if necessary.
Official NHTSA recall text
- Component
- SUSPENSION:FRONT
- Defect
- MERCEDES-BENZ IS RECALLING 1,515 MY 2007 S-CLASS VEHICLES. THE RADIAL KNUCKLE OF THE FRONT STRUT MAY FAIL. THE RADIAL KNUCKLE FLAW MAY OCCUR AFTER SIGNIFICANT MILEAGE ACCUMULATION COMBINED WITH EXPOSURE TO HIGH CONTINUOUS STRESS BY DRIVING ON ROUGH ROADS.
- Consequence
- IF A RADIAL KNUCKLE FAILS, THE STEERING CONTROL OF THE VEHICLE MAY BE AFFECTED, INCREASING THE RISK OF A CRASH.
- Remedy
- DEALERS WILL CHECK AND REPLACE, IF NECESSARY, THE BALL JOINT(S). THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Faulty acceleration sensors may affect driving stability
Faulty Active Body Control acceleration sensors may cause front axle vibrations, affecting driving stability and operational safety. The sensors will be checked and replaced if necessary.
Official DVSA recall text
- Component
- DRIVING STABILITY MAY BE AFFECTED
- Defect
- It has been identified that during production or a repair faulty Active Body Control (ABC) acceleration sensors may have been fitted. This has the potential to cause vibrations at the front axle thus influencing the driving stability and operational safety.
- Remedy
- Recalled vehicles will have the ABC acceleration sensor checked and replaced as necessary.
Crankshaft sensor may interrupt engine operation
An electrical connection inside the crankshaft sensor may fail, causing loss of power and preventing the engine from restarting. The crankshaft sensor will be replaced.
Official DVSA recall text
- Component
- ENGINE COULD LOSE POWER.
- Defect
- The electrical connection in the interior of the crankshaft sensor's chip housing may be interrupted which may result in loss of power and the inability to restart engine
- Remedy
- Recall affected vehicles and replace crankshaft sensor
Front lights, indicators and console lights may fail
Moisture may make the front SAM control unit unreliable, affecting functions including the front lights, indicators, wipers, steering column adjustment and centre console lights. The control unit will be replaced.
Official DVSA recall text
- Component
- FRONT LIGHTS / INDICATORS AND CONSOLE LIGHTS MAY FAIL.
- Defect
- The SAM unit may become unreliable due to moisture in a transistor due to incorrect storage. In extreme cases various electrical functions may be affected such as front lights indicators wipers steering column adjustment and centre console lights
- Remedy
- Recall affected vehicles and replace front SAM control unit
Incorrect software coding may prevent fuel pump shutdown after a crash
Incorrect software coding may affect safety functions, including whether the fuel pump receives the signal to shut off after a crash. Dealers will recode the software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM
- Defect
- MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
- Consequence
- IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
- Remedy
- DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2008 070001.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Front control module transistors may fail
Moisture and heat during soldering may damage transistors in the front signal acquisition and actuation module, preventing them from working properly and increasing crash risk. Dealers will inspect and replace affected modules free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Defect
- MERCEDES-BENZ IS RECALLING 3,283 MY 2008 S-CLASS AND CL-CLASS PASSENGER VEHICLES. A MALFUNCTION MAY OCCUR ON THE SIGNAL ACQUISITION AND ACTUATION MODULE-FRONT (SAM-F) TRANSISTORS. THE SAM-F IS A DOUBLE TRANSISTOR THAT HELPS CONTROL VEHICLE FUNCTIONS AND THE LIGHTING OF THE CENTER CONSOLE. INCORRECT STORAGE OF THE TRANSISTORS LED THE TRANSISTORS TO BE EXPOSED TO EXCESS HUMIDITY.
- Consequence
- THE PRESENCE OF THIS MOISTURE IN COMBINATION WITH THE THERMAL STRESS DURING THE "REFLOW SOLDERING" MAY DAMAGE THE TRANSISTORS AND PREVENT THEM FROM PROPERLY FUNCTIONING WHICH WILL INCREASE THE RISK OF CRASH.
- Remedy
- DEALERS WILL INSPECT AND REPLACE ALL POTENTIALLY AFFECTED SAM FREE OF CHARGE. THE RECALL BEGAN ON MAY 2, 2008. OWNER MAY CONTACT MERCEDES BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2008030005.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Brake pipe may corrode and leak
Corrosion may cause a brake pipe to leak fluid, reducing braking efficiency. The pipe will be replaced with a modified design.
Official DVSA recall text
- Component
- POTENTIAL LEAK OF BRAKE LINE
- Defect
- Corrosion may occur in the brake line to the front/rear axle distibuter. If left unattended this could result in brake fluid leakage and loss of brake efficiency.
- Remedy
- Recall the vehicles that are likely to be affected to replace the brake pipe with one of a modified design.
High-pressure suspension hose may corrode and leak
Corrosion may weaken the suspension system's high-pressure hose, causing fluid to leak near the catalytic converter. Fluid contacting hot engine parts could cause a fire. Dealers will install a corrosion-resistant hose.
Official NHTSA recall text
- Component
- SUSPENSION
- Defect
- ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.
- Consequence
- THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.
- Remedy
- DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 207060002.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Instrument cluster may not illuminate
The instrument cluster may fail to illuminate at times. The instrument panel will be checked and replaced if faulty.
Official DVSA recall text
- Component
- INSTRUMENT CLUSTER MAY NOT ILLUMINATE.
- Defect
- Instrument cluster may not illuminate at all times.
- Remedy
- Recall vehicles and check the function of the instrument panel. If found to be faulty the instrument panel will be changed.
Instrument cluster may not illuminate
An electrical malfunction may leave the instrument cluster gauges and indicators too dim to read, including the speedometer, increasing crash risk. Dealers will replace the instrument cluster modules.
Official NHTSA recall text
- Component
- INTERIOR LIGHTING
- Defect
- ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.
- Consequence
- DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.
- Remedy
- DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Pressure sensor failure may put engine in limp-home mode
Contamination from exhaust gases may cause the diesel particulate filter pressure sensor to fail, putting the vehicle into limp-home mode with restricted engine speed. The sensor will be replaced with the latest modified type.
Official DVSA recall text
- Component
- ENGINE MAY REVERT TO LIMP HOME MODE
- Defect
- The differential pressure sensor for the diesel particulate filter can fail due to contamination of the protective gel layer by exhaust gases. This will result in the car reverting to limp home mode (restricted engine speed).
- Remedy
- Replace the differential pressure sensor with the latest modified type.
Trunk lid springs may fail
The springs may fail while the trunk lid is closed, so a manually raised lid may not stay up and could injure someone reaching into the trunk. Dealers will replace both springs.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
- Defect
- ON CERTAIN VEHICLES, THE TRUNK LID SPRINGS COULD FAIL IN THE CLOSED TRUNK LID POSITION.
- Consequence
- IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK.
- Remedy
- DEALERS WILL REPLACE BOTH TRUNK LID SPRINGS. THE RECALL BEGAN AUGUST 17, 2004. OWNERS SHOULD CONTACT MERCEDES- BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2004 050015.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Active body control hose may corrode and leak
Corrosion may deteriorate the high-pressure hose, causing hydraulic fluid to leak. Fluid could contact hot engine parts and lead to a fire. Dealers will install corrosion-resistant hoses.
Official NHTSA recall text
- Component
- SUSPENSION
- Defect
- ON CERTAIN PASSENGER VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH-PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HEAT AND HUMIDITY. OVER TIME, CORROSION MAY DETERIORATE THE INNER STEEL PORTIONS OF THE HOSE.
- Consequence
- THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE. UNDER SOME CIRCUMSTANCES, LEAKING HYDRAULIC FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBILITY OF FIRE.
- Remedy
- DEALERS WILL INSTALL NEW, CORROSION RESISTANT ABC HIGH-PRESSURE DISTRIBUTION HOSES. THE RECALL BEGAN AUGUST 31, 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2004070012.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Blower motor fuse holder may overheat
An undersized conductor may overheat the fuse holder, disabling the blower motor and the ability to defrost or defog the windscreen. Reduced visibility could cause a crash. Dealers will install new fuse holders.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- ON CERTAIN PASSENGER VEHICLES, DURING THE PRODUCTION PROCESS OF THE BLOWER MOTOR FUSE HOLDER, THE SIZE OF THE ELECTRIC CONDUCTOR OF THE HOLDER MAY BE BELOW APPROPRIATE TOLERANCES.
- Consequence
- CONSEQUENTLY, THE ELECTRIC CONDUCTOR OF THE BLOWER MOTOR FUSE HOLDER MAY DISSIPATE MORE HEAT THAN THE PLASTIC FUSE HOLDER WAS DESIGNED TO WITHSTAND, WHICH COULD RESULT IN OVERHEATING OF THE HOLDER AND DISABLING OF THE BLOWER MOTOR AND THE ABILITY TO DEFROST OR DEFOG THE WINDSHILED IN COLD OR HOT AND HUMID WEATHER CONDITIONS. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
- Remedy
- DEALERS WILL INSTALL NEW BLOWER MOTOR FUSE HOLDERS. THE RECALL BEGAN DURING OCTOBER 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2004 070010.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Static discharge may damage electrical components
Static can build up in the trunk floor mats and discharge when items are moved or removed, potentially damaging electrical components in the trunk, including the battery. Dealers will install a grounding insulation panel between the carpet and battery. The remedy is free.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Defect
- ON CERTAIN PASSENGER VEHICLES, EXCESSIVE STATIC BUILD-UP IN THE TRUNK FLOOR MATS CAN CAUSE A STATIC DISCHARGE WHEN INDIVIDUALS MOVE OR REMOVE ITEMS FROM THE TRUNK COMPARTMENT.
- Consequence
- THIS CAN DAMAGE THE ELECTRICAL SYSTEM COMPONENTS LOCATED IN THE TRUNK, INCLUDING THE VEHICLE'S BATTERY.
- Remedy
- DEALERS WILL INSTALL A STATIC INSULATION PANEL BETWEEN THE CARPET AND THE VEHICLE BATTERY WHICH WILL PROVIDE AN ELECTRICAL GROUNDING. OWNER NOTIFICATION BEGAN FEBRUARY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- MERCEDES-BENZ RECALL NO. 2002110014. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Driver's airbag may deploy unexpectedly
High humidity may cause corrosion that could trigger an unintended deployment of the driver's front airbag. The airbag will be replaced.
Official DVSA recall text
- Component
- UNINTENTIONAL DEPLOYMENT OF AIR BAG
- Defect
- Exposure to high humidity conditions may result in corrosion that can cause the drivers front air bag to deploy unintentionally.
- Remedy
- Recall affected vehicles and replace air bag.
Heated washer hose connection may overheat
The electrical connection sheathing on the heated washer hose may overheat, melting nearby plastic and insulation. Dealers will replace the heated washer bottle hose assembly, free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER
- Defect
- VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SHEATHING MATERIAL ON THE ELECTRICAL CONNECTION OF THE HEATED WINDSHIELD WASHER BOTTLE HOSE COULD OVERHEAT.
- Consequence
- THIS COULD CAUSE THE SURROUNDING PLASTIC AND INSULATION TO MELT.
- Remedy
- DEALERS WILL REPLACE THE HEATED WASHER BOTTLE HOSE ASSEMBLY. OWNER NOTIFICATION BEGAN JANUARY 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
- Notes
- ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Heater blower regulator may overheat
A short circuit may cause the heater blower motor regulator to overheat, leading to charring and smouldering if ignored. The regulator will be replaced with a quality assured unit.
Official DVSA recall text
- Component
- POSSIBLE FIRE RISK
- Defect
- Due to a short circuit there is a possibility that the heater blower motor regulator may overheat Charring and smouldering may occur if ignored.
- Remedy
- Recall affected vehicles and replace the blower motor regulator with a quality assured unit.
Blower motor regulator may overheat
A defect in the regulator circuitry may cause it to overheat, deforming or melting nearby plastic, insulation and wiring, or possibly causing them to burn. Dealers will replace the regulator.
Official NHTSA recall text
- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Defect
- VEHICLE DESCRIPTION: PASSENGER VEHICLES. DUE TO AN INTERNAL DEFECT IN THE CIRCUITRY OF THE BLOWER MOTOR REGULATOR, THE REGULATOR MAY OVERHEAT.
- Consequence
- THIS COULD CAUSE SURROUNDING PLASTIC, INSULATION, AND WIRING TO DEFORM AND POSSIBLY MELT OR BURN.
- Remedy
- DEALERS WILL REPLACE THE BLOWER MOTOR REGULATOR.
- Notes
- OWNER NOTIFICATION BEGAN MAY 22, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Front brake hose may be damaged by tyre contact
Insufficient clearance between the front brake hoses and tyre inner walls could damage the hoses over time and cause fluid loss. A spacer will be fitted, and hoses showing signs of contact will be replaced.
Official DVSA recall text
- Component
- POSSIBLE LOSS OF BRAKE FLUID
- Defect
- There may be insufficient clearance between the front brake hoses and the tyre inner wall. In the long term this could result in damage to the brake hose(s) with a risk of fluid loss.
- Remedy
- The affected vehicles are being recalled for installation of a spacer to ensure adequate clearance between the front brake hoses and the tyre walls. Any hoses showing signs of previous contact will be changed.
Engine drive pulley may crack and break
The engine drive belt pulley can crack and break, causing loss of engine cooling, battery charging or power steering. The car could overheat, lose battery power or become difficult to control. Dealers will replace the crankshaft damper-pulley.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE
- Defect
- THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
- Consequence
- LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
- Remedy
- DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.
- Notes
- SYSTEM: ENGINE; PULLEY; CRANKSHAFT.VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 6-CYLINDER ENGINES. NOTE: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.