Mercedes-Benz Metris recalls

31 official safety recalls for the Mercedes-Benz Metris from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

  1. Water may prevent airbags from deploying as intended

    Reported February 6, 2026Model years 2020–2023NHTSA campaign 26V07000052,360 vehicles affected

    Water may accumulate on the airbag control unit and prevent the airbags from deploying as intended, increasing the risk of injury in a crash. Dealers will install a cover on the control unit, free of charge.

    Official NHTSA recall text
    Component
    AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
    Consequence
    An air bag that does not deploy as intended increases the risk of injury in a crash.
    Remedy
    Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

  2. Rearview camera image may not display

    Reported July 11, 2025Model years 2020–2023NHTSA campaign 25V46300043,422 vehicles affected

    Loose infotainment system electrical connections may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will inspect and repair the connection as needed, free of charge.

    Official NHTSA recall text
    Component
    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    Consequence
    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy
    Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

  3. Fuel pump may shut down

    Reported December 21, 2023Model years 2022–2023NHTSA campaign 23V88100013,726 vehicles affected

    The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.

    Official NHTSA recall text
    Component
    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
    Consequence
    A loss of drive power can increase the risk of a crash.
    Remedy
    Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  4. Fuel pump may shut down

    Reported June 26, 2023Model years 2021–2023NHTSA campaign 23V44400020,500 vehicles affected

    The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.

    Official NHTSA recall text
    Component
    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
    Consequence
    A loss of drive power can increase the risk of a crash.
    Remedy
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  5. Tire load capacity information may be incorrect

    Reported July 7, 2022Model years 2016–2018NHTSA campaign 22V48200024,359 vehicles affected

    The stated maximum combined tire load capacity is incorrect. Overloading the vehicle may cause tire failure and increase crash risk. Dealers will install corrected labels and inspect and replace incorrect tires as needed, free of charge.

    Official NHTSA recall text
    Component
    TIRES
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
    Consequence
    An overloaded vehicle may cause tire failure, increasing the risk of a crash.
    Remedy
    Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  6. SIM card software may disable emergency calls

    Reported May 20, 2022Model years 2019–2021NHTSA campaign 22V36000019,937 vehicles affected

    A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.

    Official NHTSA recall text
    Component
    COMMUNICATION: AUTO CRASH NOTIFICATION
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
    Consequence
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  7. Fuel hose connection may leak

    Reported March 8, 2022Model years 2017–2022NHTSA campaign 22V13400042,132 vehicles affected

    An insecure connection between the fuel hoses and engine may cause a fuel leak, increasing the risk of fire if there is an ignition source. Dealers will inspect and repair the connections, and replace clamps and the hose as needed, free of charge.

    Official NHTSA recall text
    Component
    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
    Consequence
    A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy
    Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  8. Rearview camera image may freeze

    Reported February 22, 2022Model years 2015–2018NHTSA campaign 22V09900017,093 vehicles affected

    A defective memory chip may freeze the rearview camera image, so it no longer shows what is currently behind the vehicle, increasing crash risk. Dealers will replace the camera free of charge.

    Official NHTSA recall text
    Component
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
    Consequence
    A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
    Remedy
    Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  9. Brake fluid reservoir may detach

    Reported February 8, 2022Model years 2016–2021NHTSA campaign 22V06600028,743 vehicles affected

    The brake fluid reservoir may be mounted incorrectly and detach, allowing brake fluid to leak and increasing crash risk. Dealers will inspect and repair the mounting as needed free of charge.

    Official NHTSA recall text
    Component
    SERVICE BRAKES, HYDRAULIC:FLUID
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
    Consequence
    A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
    Remedy
    Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  10. Seat belt retractors may deactivate early

    Reported July 7, 2021Model years 2021NHTSA campaign 21V5130001,514 vehicles affected

    Seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing injury risk in a crash. Dealers will inspect and replace the seat belt assemblies as necessary, free of charge.

    Official NHTSA recall text
    Component
    SEAT BELTS:REAR/OTHER:RETRACTOR
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    Consequence
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy
    Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  11. Passenger seat frame base may be poorly welded

    Reported February 23, 2021Model years 2021NHTSA campaign 21V1060004 vehicles affected

    A poorly welded front passenger seat frame base may have reduced stability, increasing the risk of injury in a crash. Dealers will replace the frame base free of charge.

    Official NHTSA recall text
    Component
    SEATS
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.
    Consequence
    An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  12. Emergency call system may send incorrect location

    Reported February 5, 2021Model years 2016–2020NHTSA campaign 21V05500084,345 vehicles affected

    A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. Dealers will update the software, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:SOFTWARE
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
    Consequence
    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
    Remedy
    DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  13. Brake line fittings may leak

    Reported November 24, 2020Model years 2019–2020NHTSA campaign 20V729000562 vehicles affected

    Incorrectly installed fittings may let brake fluid leak from the brake line connections, reducing braking performance and increasing the risk of a crash. Dealers will check the affected fittings and correct them as needed, free of charge.

    Official NHTSA recall text
    Component
    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
    Consequence
    The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  14. Driveshaft joint may wear excessively

    Reported June 9, 2020Model years 2019NHTSA campaign 20V34000012 vehicles affected

    The driveshaft may not be attached correctly to its intermediate bearing, causing excessive joint wear and vibration. The joint could fail and cause loss of drive; vibration may also trigger unexpected airbag deployment. Dealers will inspect the driveshaft and replace it if needed, free of charge.

    Official NHTSA recall text
    Component
    AIR BAGS
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
    Consequence
    Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
    Remedy
    DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  15. Backup battery compartment may lack a cover

    Reported October 8, 2019Model years 2016–2020NHTSA campaign 19V71500015,160 vehicles affected

    The backup battery compartment may lack its own cover, exposing the battery when the seat moves forward. Conductive material could contact the terminals, cause a short circuit and increase fire risk. Mercedes-Benz dealers will install covers free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:12V/24V/48V BATTERY
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
    Consequence
    If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
    Remedy
    DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  16. Safety parts may have missed final inspection

    Reported October 2, 2019Model years 2018–2019NHTSA campaign 19V69300019 vehicles affected

    The vehicle may have left reassembly without a final inspection of safety parts and bolt connections. Undetected loose parts could increase crash and injury risk. The vehicle will be comprehensively inspected and corrected if needed free of charge.

    Official NHTSA recall text
    Component
    UNKNOWN OR OTHER
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
    Consequence
    Failure to identify loose safety related parts can increase the risk of crash and injury.
    Remedy
    DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

  17. Head restraint spring pin may be missing or misfitted

    Reported September 18, 2019Model years 2019NHTSA campaign 19V66600029 vehicles affected

    A missing or improperly mounted spring pin may let the upholstery carrier come loose from the head restraint housing, increasing injury risk in a crash. Dealers will replace the head restraints, free of charge.

    Official NHTSA recall text
    Component
    SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
    Consequence
    The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
    Remedy
    DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  18. Operator's manual may not match vehicle

    Reported July 24, 2019Model years 2019NHTSA campaign 19V5450002 vehicles affected

    The printed operator's manual may not match the vehicle's features and instructions, so it may not explain proper operation and could increase crash risk. Dealers will replace the information package free of charge.

    Official NHTSA recall text
    Component
    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
    Consequence
    The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  19. Power steering assist may deactivate

    Reported June 25, 2019Model years 2018–2019NHTSA campaign 19V4890002 vehicles affected

    An improperly manufactured sensor in the electric power steering unit may cause power steering assist to deactivate, increasing crash risk. Dealers will replace the steering unit free of charge.

    Official NHTSA recall text
    Component
    STEERING
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
    Consequence
    An unexpected loss of power steering assist can increase the risk of crash.
    Remedy
    DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  20. Power steering motor bolts may corrode and fracture

    Reported April 10, 2019Model years 2016–2017NHTSA campaign 19V2900009,471 vehicles affected

    The aluminum bolts attaching the power steering assist motor may corrode and fracture, reducing or removing steering assistance. Greater steering effort, especially at low speeds, may increase crash risk. Dealers will replace the bolts with steel ones free of charge.

    Official NHTSA recall text
    Component
    STEERING:ELECTRIC POWER ASSIST SYSTEM
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
    Consequence
    Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  21. Safety parts may have missed final inspection

    Reported March 20, 2019Model years 2018–2019NHTSA campaign 19V2220007 vehicles affected

    Vehicles may have left the reassembly plant without a final inspection of safety-related parts and bolt connections. Undetected loose parts may increase crash and injury risk. Dealers will complete the final quality inspection free of charge.

    Official NHTSA recall text
    Component
    UNKNOWN OR OTHER
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
    Consequence
    Failure to identify loose safety related parts can increase the risk of crash and injury.
    Remedy
    DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  22. Fuel hose may leak

    Reported November 29, 2018Model years 2016–2017NHTSA campaign 18V83700012,383 vehicles affected

    A fuel hose in the engine compartment may leak at a connection, allowing fuel to escape. Fuel near an ignition source can increase the risk of fire. Dealers will replace the affected hose and clamp free of charge.

    Official NHTSA recall text
    Component
    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel pump.
    Consequence
    A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy
    DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  23. Driveshaft bolts may loosen

    Reported July 29, 2018Model years 2017–2018NHTSA campaign 18V4970006 vehicles affected

    Bolts at the transmission flange may loosen and fall out, allowing the driveshaft to separate and causing loss of drive. Dealers will replace the transmission flange and bolts and clean the shaft seal free of charge.

    Official NHTSA recall text
    Component
    POWER TRAIN:DRIVELINE:DRIVESHAFT
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
    Consequence
    If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  24. Loose transmission support may damage driveshaft

    Reported May 22, 2018Model years 2015–2017NHTSA campaign 18V3350007,433 vehicles affected

    A transmission support that is not properly tightened may damage the driveshaft. Damage could cut power to the wheels and increase the risk of a crash. Dealers will inspect the mounting bolts and replace or tighten them as needed, free of charge.

    Official NHTSA recall text
    Component
    POWER TRAIN:AUTOMATIC TRANSMISSION
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
    Consequence
    Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  25. Front wheel bearing may be incorrectly seated

    Reported October 16, 2017Model years 2017NHTSA campaign 17V651000109 vehicles affected

    Front axle wheel bearings may be incorrectly seated, possibly causing a front wheel to detach and increasing crash risk. Dealers will inspect the retaining rings and correct their position as needed, free of charge.

    Official NHTSA recall text
    Component
    SUSPENSION:FRONT:WHEEL BEARING
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
    Consequence
    The loss of a front wheel would increase the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  26. Power steering pins may lose contact

    Reported September 22, 2017Model years 2015–2017NHTSA campaign 17V5950003 vehicles affected

    Improperly welded contact pins in the electric power steering control unit may lose contact, deactivating power steering assist and increasing the risk of a crash. Dealers will replace the electric power steering rack free of charge.

    Official NHTSA recall text
    Component
    STEERING:ELECTRIC POWER ASSIST SYSTEM
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
    Consequence
    The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  27. Software updates may affect safety systems

    Reported April 21, 2017Model years 2016NHTSA campaign 17V2720003 vehicles affected

    Software updates installed during servicing may conflict with vehicle computers and affect the stability control, air bag control or engine management systems, increasing crash or injury risk. Dealers will update the affected control units, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:SOFTWARE
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
    Consequence
    The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
    Remedy
    DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  28. Front seatbelt pretensioners may not work properly

    Reported April 10, 2017Model years 2016NHTSA campaign 17V244000305 vehicles affected

    The front seatbelt pretensioners may not work properly in a crash, leaving occupants inadequately restrained and increasing injury risk. Dealers will replace the front seat belts free of charge.

    Official NHTSA recall text
    Component
    SEAT BELTS:PRETENSIONER
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
    Consequence
    If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
    Remedy
    DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  29. Blind spot monitoring system may not work

    Reported March 7, 2017Model years 2016–2017NHTSA campaign 17V14800072 vehicles affected

    The installed instrument cluster and steering wheel do not support the blind spot monitoring feature, so it will not warn the driver about vehicles in the blind spot, increasing crash risk. Dealers will install the correct parts free of charge.

    Official NHTSA recall text
    Component
    LANE DEPARTURE: BLIND SPOT DETECTION
    Defect
    Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.
    Consequence
    If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  30. Passenger air bag may not vent properly

    Reported December 27, 2016Model years 2017NHTSA campaign 16V93500022 vehicles affected

    An incorrect component in the passenger air bag may prevent it from venting properly in a crash, reducing protection and increasing the risk of injury. Dealers will replace the front passenger air bag free of charge.

    Official NHTSA recall text
    Component
    AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
    Consequence
    An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
    Remedy
    DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  31. Rear differential gear weld may fail

    Reported May 24, 2016Model years 2016NHTSA campaign 16V3420002 vehicles affected

    Improperly welded rear differential gears may fail, cutting power to the wheels and increasing crash risk. Dealers will replace the rear differential gears free of charge.

    Official NHTSA recall text
    Component
    POWER TRAIN:AXLE ASSEMBLY
    Defect
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
    Consequence
    The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
    Remedy
    DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

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