Mercedes-Benz GLS recalls
53 official safety recalls for the Mercedes-Benz GLS from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Rear seat belt bolts may be loose
Rear seat belt bolts may not be tightened properly, so a belt may not restrain an occupant in a crash, increasing injury risk. Dealers will tighten the bolts and replace any missing bolts, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, AMG GLE 63 S 4MATIC+ COUPE, AMG GLE 63 S 4MATIC+, AMG GLE 53 4MATIC+ COUPE, AMG GLE 53 4MATIC+, GLE 450 4MATIC COUPE, GLE 350 4MATIC, Maybach GLS 600 4MATIC, GLS 580 4MATIC, GLS 450 4MATIC, GLE 580 4MATIC, GLE 450E 4MATIC, GLE 450 4MATIC, and GLE 350 vehicles. The bolts for the rear seat belts may not be tightened properly.
- Consequence
- A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will tighten the rear seat belt bolts and replace any missing bolts, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 5, 2026.
Passenger air bag may not deploy as intended
Incorrectly manufactured air bag fabric may prevent the passenger air bag from deploying as intended, increasing injury risk in a crash. Dealers will replace the air bag module, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE 450 4MATIC, GLE 350, GLE 580 4MATIC, GLS 580 4MATIC, GLE 450 E 4MATIC, AMG GLE53 4MATIC, AMG GLS63 4MATIC, AMG GLE63 S 4MATIC, GLS 450 4MATIC, and GLS 600 4MATIC vehicles. The passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
- Consequence
- Air bags that do not deploy as intended during a crash increase the risk of injury.
- Remedy
- Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed June 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 3, 2026.
Windscreen camera or mirror bonding may be inadequate
The camera or interior mirror may not be bonded to the windscreen to specification. The windscreen will be replaced.
Official DVSA recall text
- Component
- SRPC2509 â Mounting of Multi-Purpose Camera & Interior Mirror
- Defect
- Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) and GLC (254 platform) vehicles the bonding of the multi-purpose camera and/or the interior mirror on the windscreen might not meet specifications.
- Remedy
- As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will replace the windscreen on the affected vehicles.
Rearview mirror or camera may detach
The rearview mirror and multi-purpose camera may not be securely attached to the windshield and may detach. A detached mirror can reduce visibility, and a detached camera can disable some driving assistance systems. Dealers will replace the windshield and reinstall both free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
- Consequence
- A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
- Remedy
- Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
48V ground connection may come loose
The 48V ground connection under the passenger seat may come loose. The bolting will be checked and corrected if necessary.
Official DVSA recall text
- Component
- SRPC2405 - Bolting of 48V ground connection
- Defect
- On affected vehicles the 48V ground connection under the passenger seat might have come loose.
- Remedy
- Check the bolting of the ground connection and correct it if necessary.
48-Volt ground connection may overheat
An unsecured 48-Volt ground connection under the passenger seat may overheat, increasing the risk of fire. Dealers will inspect and tighten the connection as necessary, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
- Consequence
- An overheated ground connection can increase the risk of a fire.
- Remedy
- Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Transmission may fail to downshift
The transmission may not fully downshift in certain conditions, causing the engine to stall and increasing crash risk. Dealers will update the transmission control unit software free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
- Consequence
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump may shut down
The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sunroof may close unexpectedly in car wash mode
A software error may cause the sunroof to close unexpectedly when car wash mode is activated, increasing the risk of injury. Dealers will update the sunroof control unit software free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
- Consequence
- A sunroof that closes unexpectedly can increase the risk of injury.
- Remedy
- Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump may shut down
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear window trim bars may detach
Rear window trim bars may detach while driving, creating a road hazard and increasing the risk of a crash or injury. Dealers will inspect and secure the bars as needed, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
- Consequence
- Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
- Remedy
- Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air conditioner drain hoses may leak into cabin
Incorrectly installed drain hoses may let water enter the passenger compartment, causing electrical corrosion or short circuits and increasing fire risk. The eCall feature may be disabled, doors may not unlock, and the engine may not start or may enter limp-home mode. Dealers will inspect and reinstall the hoses as needed, free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
- Consequence
- Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
- Remedy
- Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering gear bolts may corrode and break
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
- Component
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Defect
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Remedy
- Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Steering coupling screw may loosen
The steering coupling locking screw may loosen and detach from the steering gear, causing loss of steering control and increasing crash risk. Dealers will replace the screw free of charge.
Official NHTSA recall text
- Component
- STEERING:CRITICAL FASTENERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
- Consequence
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Third-row seat backrest locking springs may be incorrect
The locking springs in a third-row seat backrest may not meet specifications. They will be checked and the backrest replaced if necessary.
Official DVSA recall text
- Component
- THE SPRINGS IN THE LOCKING MECHANISM OF THE SEAT BACKREST OF THE THIRD SEAT ROW MAY NOT HAVE BEEN INSTALLED IN ACCORDANCE WITH THE SPECIFICATIONS
- Defect
- The springs in the locking mechanism of the seat backrest of the third seat row may not have been installed in accordance with the specifications.
- Remedy
- Check the springs in the seat backrest of the 3rd seat row on the affected vehicles and replace the seat backrest if necessary.
Rear door window trim bar may not be secured correctly
The rear door window trim bar may not be secured to specification. Its fixings will be checked and reworked if necessary.
Official DVSA recall text
- Component
- The fixation of the trim bar at the rear door windows might not meet specifications
- Defect
- The fixation of the trim bar at the rear door windows might not meet specifications.
- Remedy
- Check the fixation of the trim bars on the rear door windows and rework them if necessary.
Third-row seatback locks may fail
A manufacturing error may cause the third-row seatback locks to fail in a crash, preventing proper occupant restraint and increasing injury risk. Dealers will inspect and replace the seatback as needed, free of charge.
Official NHTSA recall text
- Component
- SEATS:MID/REAR ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
- Consequence
- A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear door window trim bars may detach
A manufacturing error may cause rear door window trim bars to detach, creating a road hazard and increasing crash or injury risk. Dealers will inspect and secure the trim bars as needed, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
- Consequence
- Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
- Remedy
- Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Airbag wiring may prevent proper deployment
The front airbag wiring harness may be routed incorrectly, preventing the airbag from deploying properly and increasing injury risk in a crash. Dealers will correct the wiring route free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence
- An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
- Remedy
- Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SIM card software may disable emergency calls
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera image may not display
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Ground cable may overheat
A ground cable bolt under the front passenger seat may not be secured properly, causing the cable to overheat and increasing fire risk. Dealers will inspect and tighten the bolt as needed, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
- Consequence
- An overheated electrical cable can increase the risk of a fire.
- Remedy
- Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel rail may leak
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- Consequence
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear window may detach from tailgate
The rear window may be insufficiently bonded to the tailgate and detach, creating a road hazard and increasing crash risk. Dealers will replace the rear window, free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:GLASS, SIDE/REAR
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
- Consequence
- Detached rear glass can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Seats may be assembled incorrectly
The seats may not properly restrain an occupant in a crash, increasing the risk of injury. Dealers will inspect and repair the seats as needed, free of charge.
Official NHTSA recall text
- Component
- SEATS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
- Consequence
- Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air bag control unit may cause improper deployment
Incorrect air bag control unit software may cause the driver's air bag to deploy improperly, increasing injury risk in a crash. Dealers will replace the control unit, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
- Consequence
- An air bag that does not deploy properly during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Multimedia software may disable rearview camera display
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air conditioner drain hose may leak water into cabin
Incorrectly installed drain hoses may direct water into the foot wells, causing corrosion or electrical short circuits that can increase fire risk. The leak may also disable emergency calling, prevent doors from unlocking, or affect engine starting or operation. Dealers will inspect and correct the hoses as needed, free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
- Consequence
- Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
- Remedy
- Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Stability control may pull vehicle to one side
During some evasive manoeuvres, stability control software may apply torque to a front wheel and pull the vehicle to one side, increasing crash risk. Dealers will update the software, free of charge.
Official NHTSA recall text
- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
- Consequence
- If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dashboard may impair passenger air bag deployment
The dashboard surface may not be secured to its base. In a crash, it could impair passenger air bag inflation and increase injury risk. Dealers will replace the dashboard, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
- Consequence
- In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electrical ground fault may affect power steering
An improperly installed ground connection may affect components sharing it, including the power steering control unit, wiper motor or left headlight. A malfunction could increase the risk of a crash. Dealers will relocate the ground connection, free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
- Consequence
- If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine control software may need updating
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
- Component
- ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors.
Struts and shock absorbers may leak and fail
The front strut and rear shock absorber piston seals may leak and fail prematurely, affecting handling and control and increasing crash risk. Dealers will replace the front strut assemblies and rear shock absorbers free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
- Consequence
- Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear crossmember welds may crack
Insufficient welds may allow the rear crossmember to crack while towing and detach, creating a road hazard and increasing crash risk. Dealers will replace the rear crossmember, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:FRAME AND MEMBERS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
- Consequence
- If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument cluster may turn off switch lighting
Software may turn off interior switch lighting when the hazard lights are on and the ignition is off, making switches harder to find and use and increasing crash risk. Dealers will update the instrument cluster software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Consequence
- If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear door window trim bar may not be secure
The trim bar fixing on the rear door windows may not meet specifications. The fixings will be checked and corrected if necessary.
Official DVSA recall text
- Component
- THE FIXATION OF THE REAR DOOR WINDOWS TRIM BAR MAY NOT MEET SPECIFICATION
- Defect
- The fixation of the trim bar at the rear door windows might not meet specification.
- Remedy
- Check the fixation of the trim bars on the rear door windows and rework them if necessary.
Emergency call system may report an inaccurate location
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update required to improve emissions
A software update is required to improve emissions. The diesel engine control unit software will be updated, a supplementary owner's manual booklet added, and the NOx sensor checked and replaced if necessary.
Official DVSA recall text
- Component
- SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.
Rear door window trim may detach
The rear door window trim may detach and become a road hazard, increasing crash risk. Dealers will inspect and fasten the trim as needed free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
- Consequence
- The detached trim can become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update to improve emissions
The diesel engine control unit software will be updated to improve emissions, and a supplementary booklet will be added to the operator's manual.
Official DVSA recall text
- Component
- TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS VIA SOFTWARE UPDATES
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Air conditioner drain hoses may leak into cabin
Incorrectly installed drain hoses may send water into the passenger compartment. Water in the foot wells may corrode or short electrical components, disable emergency calling, prevent unlocking or starting, or activate engine limp-home mode. Dealers will inspect and correct the hoses as necessary, free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
- Consequence
- If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear brake caliper pistons may contain hydrogen
Hydrogen may be embedded in the rear brake caliper piston material. The rear axle hydraulic brake system will be bled.
Official DVSA recall text
- Component
- REAR AXLE BRAKE CALIPER MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO SPECIFICATION
- Defect
- Hydrogen may be embedded in the piston material of rear brake calipers.
- Remedy
- Bleed the hydraulic brake system of the rear axle of affected vehicles.
Rear brake pistons may reduce braking performance
Incorrectly coated rear brake caliper pistons may release gas into the brake hydraulic circuit and reduce braking performance, increasing crash risk. Dealers will bleed the rear brake system free of charge.
Official NHTSA recall text
- Component
- SERVICE BRAKES, HYDRAULIC
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
- Consequence
- Reduced braking performance can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Active curve system oil may leak
If the oil level is below minimum in certain driving conditions, oil may foam and leak from the reservoir cap. Leaking oil near an ignition source can increase fire risk. Dealers will correct the oil level as needed and replace the reservoir cap, free of charge.
Official NHTSA recall text
- Component
- SUSPENSION:FRONT
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
- Consequence
- The leaking oil in the presence of an ignition source can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear door may appear locked when it is not
The left rear passenger door may indicate it is locked when it is not, allowing it to open unintentionally and increasing injury risk. Dealers will inspect the door lock and replace it if needed, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
- Consequence
- If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windshield bonding may affect passenger air bag
Excess insulation near the windshield may affect its bonding and the passenger air bag's protective function in a crash, increasing injury risk. Dealers will remove excess insulation and rework the windshield bonding as needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
- Consequence
- If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Water ingress may disable power steering assistance
Water may enter the electric power steering control unit through an inadequately sealed connector, causing loss of steering assistance and increasing collision risk. The power steering plug housing will be replaced.
Official DVSA recall text
- Component
- STEERING POWER ASSIST MAY DEACTIVATE
- Defect
- The connector on the electric power steering control unit may not be properly sealed against water entry. If water enters the control unit the power steering assistance can be lost. The steering assistance not working could increase the risk of collision.
- Remedy
- Recall the vehicles that are likely to be affected and replace the plug housing of the electric power steering.
Water may enter the power steering control unit
An insufficiently sealed power steering connector may let water enter the control unit and deactivate steering assistance, increasing crash risk. Dealers will replace the connector and inspect the steering rack, replacing it as necessary, free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
- Consequence
- If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windshield may separate in a crash
Insufficient windshield bonding may allow the windshield to separate in a crash, leaving the passenger airbag without proper support after deployment and increasing injury risk. Dealers will replace the windshield free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."
- Consequence
- If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Center console may unlatch in a crash
The center console may unlatch in some crashes, allowing unsecured objects inside to strike occupants and increase injury risk. Dealers will modify the console so it stays latched in a crash, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
- Consequence
- In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag may be deactivated
Incorrect passenger seat occupant classification software may identify an occupant as a child seat and deactivate the front passenger air bag, increasing injury risk in a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
- Consequence
- If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.