Mercedes-Benz GLE recalls

137 official safety recalls for the Mercedes-Benz GLE from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

United States: nhtsa.gov/recalls
United Kingdom: check-vehicle-recalls.service.gov.uk

Firewall heat shield may be incorrectly installed
Reported September 14, 2026Model years 2022–2025DVSA recall R/2026/326EU Safety Gate SR/02418/2698 vehicles affected
The firewall heat shield may not be installed to specification. Service partners will check the heat shield and fuel line and rework them if necessary.
Official DVSA recall text
Component
Installation of the Heat Shield
Defect
Mercedes-Benz AG has determined that on certain GLE (167 platform) vehicles with OM654 and hybrid drive a heat shield in the firewall area might not be installed according to specification.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the heat shield and the fuel line on the affected vehicles and rework it if necessary.
Rear seat belt bolts may not meet specifications
Reported June 19, 2026Model years 2026DVSA recall R/2026/22121 vehicles affected
The rear seat belt bolting connection may not meet specifications. The affected connections will be reworked by service partners.
Official DVSA recall text
Component
SRPC2607 â Rear Seat Belt Bolting
Defect
Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) vehicles the bolting connection of the rear seat belts might not meet specifications.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will rework the bolting connection of the affected rear seat belts on the affected vehicles.
Rear seat belt bolts may be loose
Reported May 29, 2026Model years 2026NHTSA campaign 26V353000203 vehicles affected
Rear seat belt bolts may not be tightened properly, so a belt may not restrain an occupant in a crash, increasing injury risk. Dealers will tighten the bolts and replace any missing bolts, free of charge.
Official NHTSA recall text
Component
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, AMG GLE 63 S 4MATIC+ COUPE, AMG GLE 63 S 4MATIC+, AMG GLE 53 4MATIC+ COUPE, AMG GLE 53 4MATIC+, GLE 450 4MATIC COUPE, GLE 350 4MATIC, Maybach GLS 600 4MATIC, GLS 580 4MATIC, GLS 450 4MATIC, GLE 580 4MATIC, GLE 450E 4MATIC, GLE 450 4MATIC, and GLE 350 vehicles. The bolts for the rear seat belts may not be tightened properly.
Consequence
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will tighten the rear seat belt bolts and replace any missing bolts, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 5, 2026.
Passenger air bag may not deploy as intended
Reported March 27, 2026Model years 2025–2026NHTSA campaign 26V199000932 vehicles affected
Incorrectly manufactured air bag fabric may prevent the passenger air bag from deploying as intended, increasing injury risk in a crash. Dealers will replace the air bag module, free of charge.
Official NHTSA recall text
Component
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE 450 4MATIC, GLE 350, GLE 580 4MATIC, GLS 580 4MATIC, GLE 450 E 4MATIC, AMG GLE53 4MATIC, AMG GLS63 4MATIC, AMG GLE63 S 4MATIC, GLS 450 4MATIC, and GLS 600 4MATIC vehicles. The passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
Consequence
Air bags that do not deploy as intended during a crash increase the risk of injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed June 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 3, 2026.
Rear seat belt may not secure a child restraint
Reported December 12, 2025Model years 2025–2026NHTSA campaign 25V86400082 vehicles affected
The centre rear seat belt may lack the child seat protection function and fail to lock a child restraint properly, increasing a child's injury risk in a crash. Dealers will replace the centre rear seat belt assembly free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
Consequence
In the event of a crash, an insufficiently restrained child has an increased risk of injury.
Remedy
Dealers will replace the center rear seat belt assembly, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010003.
Windscreen camera or mirror bonding may be inadequate
Reported July 1, 2025Model years 2024DVSA recall R/2025/2174 vehicles affected
The camera or interior mirror may not be bonded to the windscreen to specification. The windscreen will be replaced.
Official DVSA recall text
Component
SRPC2509 â Mounting of Multi-Purpose Camera & Interior Mirror
Defect
Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) and GLC (254 platform) vehicles the bonding of the multi-purpose camera and/or the interior mirror on the windscreen might not meet specifications.
Remedy
As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will replace the windscreen on the affected vehicles.
Rearview mirror or camera may detach
Reported May 30, 2025Model years 2024–2025NHTSA campaign 25V32500026 vehicles affected
The rearview mirror and multi-purpose camera may not be securely attached to the windshield and may detach. A detached mirror can reduce visibility, and a detached camera can disable some driving assistance systems. Dealers will replace the windshield and reinstall both free of charge.
Official NHTSA recall text
Component
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Consequence
A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
Front sensor wiring may prevent air bag deployment
Reported September 27, 2024Model years 2021–2022NHTSA campaign 24V72400010,655 vehicles affected
The front acceleration sensor wiring may be routed incorrectly, preventing the front air bags from deploying properly and increasing injury risk in a crash. Dealers will inspect and reroute the wiring as needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."
Consequence
An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy
Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
48V ground connection may come loose
Reported April 23, 2024Model years 2018–2022DVSA recall R/2024/1732,157 vehicles affected
The 48V ground connection under the passenger seat may come loose. The bolting will be checked and corrected if necessary.
Official DVSA recall text
Component
SRPC2405 - Bolting of 48V ground connection
Defect
On affected vehicles the 48V ground connection under the passenger seat might have come loose.
Remedy
Check the bolting of the ground connection and correct it if necessary.
Transmission software may not meet specifications
Reported March 25, 2024Model years 2018–2023DVSA recall R/2024/1311,708 vehicles affected
The transmission control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
Component
SRPC 2402 - Downshift operation transmission software
Defect
On certain vehicles the software of the transmission control unit might not meet specifications.
Remedy
Update the transmission control unit software on the affected vehicles.
48-Volt ground connection may overheat
Reported March 15, 2024Model years 2020–2024NHTSA campaign 24V207000116,020 vehicles affected
An unsecured 48-Volt ground connection under the passenger seat may overheat, increasing the risk of fire. Dealers will inspect and tighten the connection as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Consequence
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Transmission may fail to downshift
Reported February 16, 2024Model years 2020–2023NHTSA campaign 24V118000105,071 vehicles affected
The transmission may not fully downshift in certain conditions, causing the engine to stall and increasing crash risk. Dealers will update the transmission control unit software free of charge.
Official NHTSA recall text
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Accelerator pedal bracket may break
Reported February 16, 2024Model years 2024NHTSA campaign 24V117000466 vehicles affected
An improperly welded accelerator pedal bracket may break or detach, increasing crash or injury risk. Dealers will secure the bracket with rivets free of charge.
Official NHTSA recall text
Component
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.
Consequence
A broken or detached accelerator pedal can increase the risk of a crash or injury.
Remedy
Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Driver seat ground connection may be out of specification
Reported January 11, 2024Model years 2021DVSA recall R/2023/3618 vehicles affected
The 12V ground connection under the driver seat may not meet specifications. The connection bolting will be checked and reworked if necessary.
Official DVSA recall text
Component
On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications.
Defect
On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications.ï¿½
Remedy
Check the bolting of the ground connection on the affected vehicles and rework if necessary.ï¿½
Brake pedal may require more force
Reported January 2, 2024Model years 2020–2023DVSA recall R/2023/3463,414 vehicles affected
Under certain conditions, such as electric driving in wet weather, the brake pedal may require more force to achieve the intended deceleration. The ESP control unit software will be updated.
Official DVSA recall text
Component
On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.
Defect
On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased.ï¿½
Remedy
Update the ESP control unit software
Fuel pump may shut down
Reported December 21, 2023Model years 2021–2024NHTSA campaign 23V88000079,676 vehicles affected
The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump screws may allow fuel and oil to leak
Reported December 21, 2023Model years 2024NHTSA campaign 23V8780007 vehicles affected
Incorrect screws may prevent a proper seal between the high-pressure fuel pump and tandem oil pump. Fuel and oil may leak onto the road, creating a hazard and increasing crash risk; leaks near hot engine parts may cause a fire. Dealers will replace the high-pressure fuel pump, free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
Consequence
An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
Remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front roof panel may detach
Reported December 15, 2023Model years 2016–2019NHTSA campaign 23V8540002,976 vehicles affected
The front roof panel may not have been bonded correctly during a prior repair and could detach, creating a road hazard and increasing crash risk. Dealers will replace the front panel, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:ROOF AND PILLARS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Ground connection under driver seat may overheat
Reported December 8, 2023Model years 2021–2022NHTSA campaign 23V835000164 vehicles affected
A 12-volt ground connection under the driver seat may not be secured properly and could overheat, increasing the risk of fire. Dealers will inspect and secure the connection as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Consequence
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Brake force may increase due to software error
Reported December 1, 2023Model years 2024NHTSA campaign 23V8070002,797 vehicles affected
A software error in the stability program may increase the force needed to stop the vehicle and extend stopping distance, increasing crash risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Consequence
Extended stopping distance can increase the risk of a crash.
Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump impeller may deform
Reported August 29, 2023Model years 2022DVSA recall R/2023/2239,947 vehicles affected
The fuel pump impeller may not meet specifications and may deform. The fuel pump module will be replaced.
Official DVSA recall text
Component
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Defect
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Remedy
Replace the fuel pump module.
Fuel pump may shut down
Reported June 26, 2023Model years 2021–2023NHTSA campaign 23V445000143,551 vehicles affected
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air conditioning drain hoses may be fitted incorrectly
Reported April 26, 2023Model years 2018–2020DVSA recall R/2023/092243 vehicles affected
The air conditioning drain hoses may be incorrectly fitted. Their installation will be checked and corrected if necessary.
Official DVSA recall text
Component
Installation of A/C drain hoses
Defect
On certain vehicles the air conditioning drain hoses might be incorrectly fitted in the vehicle.ï¿½
Remedy
Check the air conditioning drain hoses and correct their installation if necessary.ï¿½
Air conditioning drain hoses may leak into cabin
Reported April 26, 2023Model years 2020DVSA recall R/2023/0916,961 vehicles affected
Incorrectly fitted air conditioning drain hoses may let condensation water enter the passenger compartment. The hoses will be checked and correctly installed if necessary.
Official DVSA recall text
Component
Mercedes-Benz AG has determined that on certain GLE and GLS vehicles (167 platform) the air conditioning drain hoses might be incorrectly fitted in the vehicle. In this case condensation water from the air conditioning might enter the passenger compartment.
Defect
On certain vehicles the air conditioning drain hoses might be incorrectly fitted in the vehicle.ï¿½
Remedy
Check the air conditioning drain hoses and correct their installation if necessary.ï¿½
Rear window trim bars may detach
Reported March 17, 2023Model years 2022–2023NHTSA campaign 23V17800070,225 vehicles affected
Rear window trim bars may detach while driving, creating a road hazard and increasing the risk of a crash or injury. Dealers will inspect and secure the bars as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Consequence
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air conditioner drain hoses may leak into cabin
Reported March 17, 2023Model years 2020–2021NHTSA campaign 23V17700061,450 vehicles affected
Incorrectly installed drain hoses may let water enter the passenger compartment, causing electrical corrosion or short circuits and increasing fire risk. The eCall feature may be disabled, doors may not unlock, and the engine may not start or may enter limp-home mode. Dealers will inspect and reinstall the hoses as needed, free of charge.
Official NHTSA recall text
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Consequence
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering gear bolts may corrode and break
Reported February 20, 2023Model years 2011–2017DVSA recall R/2023/023666,263 vehicles affected
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
Component
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Defect
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Remedy
Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Water in spare wheel well may affect fuel pump control
Reported February 20, 2023Model years 2015–2019DVSA recall R/2023/0223,777 vehicles affected
Water may collect in the spare wheel well and briefly contact the fuel pump control unit, impairing fuel supply to the engine. A drain plug will be installed, the area checked for water ingress, and the control unit replaced if necessary.
Official DVSA recall text
Component
On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Defect
On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Remedy
Install a water drain plug in the spare wheel well check for water infiltration and replace the fuel pump control unit if necessary.
Water may impair fuel pump control unit
Reported February 20, 2023Model years 2011–2018DVSA recall R/2023/02163,138 vehicles affected
Water may collect in the spare wheel well and briefly contact the fuel pump control unit, impairing fuel supply to the engine. The repair is to fit a drain plug, check for water ingress and replace the control unit if needed.
Official DVSA recall text
Component
On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Defect
On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine.
Remedy
Install a water drain plug in the spare wheel well check for water infiltration and replace the fuel pump control unit if necessary.
Steering coupling may not be tightened correctly
Reported January 20, 2023Model years 2021DVSA recall R/2022/3642 vehicles affected
The steering coupling may not be tightened to the specified torque. Its locking screw will be replaced.
Official DVSA recall text
Component
On certain vehicles the steering coupling might not be tightened with the specified torque.
Defect
On certain vehicles the steering coupling might not be tightened with the specified torque.
Remedy
Replace the locking screw of the steering coupling.
Fuel pump control unit may cause engine stall
Reported December 23, 2022Model years 2016–2020NHTSA campaign 22V955000348,183 vehicles affected
Water may collect in the spare tire wheel well and damage the fuel pump control unit, causing the engine to stall while driving and increasing crash risk. Dealers will install a drain plug, check for water intrusion, and replace the unit as necessary, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Consequence
An engine stall while driving increases the risk of a crash.
Remedy
Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering coupling screw may loosen
Reported December 16, 2022Model years 2021–2022NHTSA campaign 22V93600069 vehicles affected
The steering coupling locking screw may loosen and detach from the steering gear, causing loss of steering control and increasing crash risk. Dealers will replace the screw free of charge.
Official NHTSA recall text
Component
STEERING:CRITICAL FASTENERS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Consequence
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear door window trim bar may not be secured correctly
Reported October 24, 2022Model years 2019–2023DVSA recall R/2022/28328,028 vehicles affected
The rear door window trim bar may not be secured to specification. Its fixings will be checked and reworked if necessary.
Official DVSA recall text
Component
The fixation of the trim bar at the rear door windows might not meet specifications
Defect
The fixation of the trim bar at the rear door windows might not meet specifications.
Remedy
Check the fixation of the trim bars on the rear door windows and rework them if necessary.
Rear door window trim bars may detach
Reported September 12, 2022Model years 2020–2022NHTSA campaign 22V680000161,000 vehicles affected
A manufacturing error may cause rear door window trim bars to detach, creating a road hazard and increasing crash or injury risk. Dealers will inspect and secure the trim bars as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Consequence
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
12V power line may be fastened too loosely
Reported July 5, 2022Model years 2020–2021DVSA recall R/2022/1791,424 vehicles affected
A 12V power supply connection may be fastened with insufficient torque, potentially damaging the contact area. The connection will be checked and tightened if needed; damaged electrical lines or the contact module will be replaced if necessary.
Official DVSA recall text
Component
THE BOLTING OF A 12V POWER SUPPLY LINE MIGHT BE FASTENED WITH AN INSUFFICIENT TORQUE
Defect
The bolting of a 12V power supply line might be fastened with an insufficient torque.
Remedy
Check the bolting of the wiring harness for correct torque and correct it if necessary. Additionally the contact area will be checked for potentially existing damages and if necessary the affected electrical lines and the contact module will be replaced.
48V ground connection may be under-torqued
Reported May 24, 2022Model years 2018–2021DVSA recall R/2022/133523 vehicles affected
The 48V ground connection under the passenger seat may not be fastened with sufficient torque. Dealers will check the connection and correct it if necessary.
Official DVSA recall text
Component
THE BOLTING OF THE 48V GROUND CONNECTION UNDER THE PASSENGER SEAT MIGHT BE FASTENED WITH AN INSUFFICIENT TORQUE
Defect
The bolting of the 48V ground connection under the passenger seat might be fastened with an insufficient torque.
Remedy
Check the bolting of the ground connection on the affected vehicles and correct it if necessary.
SIM card software may disable emergency calls
Reported May 20, 2022Model years 2018–2022NHTSA campaign 22V365000242,722 vehicles affected
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera image may not display
Reported April 8, 2022Model years 2020NHTSA campaign 22V232000126,443 vehicles affected
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Ground cable may overheat
Reported April 8, 2022Model years 2020–2022NHTSA campaign 22V23100021,306 vehicles affected
A ground cable bolt under the front passenger seat may not be secured properly, causing the cable to overheat and increasing fire risk. Dealers will inspect and tighten the bolt as needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Consequence
An overheated electrical cable can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loose wiring may disable steering, headlights or wipers
Reported February 18, 2022Model years 2020NHTSA campaign 22V0980006 vehicles affected
An unsecured wiring harness may deactivate components such as power steering assist, headlights or wipers, increasing crash risk. Dealers will replace the prefuse box free of charge.
Official NHTSA recall text
Component
VISIBILITY/WIPER
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.
Consequence
Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
Remedy
Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine control unit software may not meet specifications
Reported February 10, 2022Model years 2020–2021DVSA recall R/2022/019255 vehicles affected
The engine control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE ENGINE CONTROL UNIT MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the software of the engine control unit might not meet specifications.
Remedy
Conduct an update the software of the engine control unit on the affected vehicles.
Coolant pump may leak between circuits
Reported January 21, 2022Model years 2017–2021DVSA recall R/2021/438320,616 vehicles affected
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
Component
COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
Defect
On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
Remedy
Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Crankshaft may not meet specifications
Reported January 13, 2022Model years 2020DVSA recall R/2021/44692 vehicles affected
The crankshaft may not meet specifications. The engine will be replaced.
Official DVSA recall text
Component
THE CRANKSHAFT MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications.
Remedy
Replace the engine on the affected vehicles.
Fuel rail may leak
Reported December 13, 2021Model years 2020NHTSA campaign 21V961000139 vehicles affected
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/130189 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/10821 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported November 29, 2021Model years 2016–2021DVSA recall R/2021/3761,259,750 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Seat assembly may not meet specifications
Reported November 26, 2021Model years 2020DVSA recall R/2021/3941 vehicle affected
The seat assembly may not meet specifications. The seats will be checked and reworked if necessary.
Official DVSA recall text
Component
THE SEAT ASSEMBLY CONDITION MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the seat assembly condition might not meet specifications
Remedy
Conduct a check of the seats on the affected vehicles and rework them if necessary
Loose heater ground bolts may overheat wiring
Reported November 19, 2021Model years 2021NHTSA campaign 21V90900017 vehicles affected
Improperly tightened ground bolts for the electric heater may let the wiring overheat, increasing the risk of fire. Dealers will check the ground connection and repair it as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened.
Consequence
Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.
Remedy
Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear window may detach from tailgate
Reported October 22, 2021Model years 2021NHTSA campaign 21V83200023 vehicles affected
The rear window may be insufficiently bonded to the tailgate and detach, creating a road hazard and increasing crash risk. Dealers will replace the rear window, free of charge.
Official NHTSA recall text
Component
VISIBILITY:GLASS, SIDE/REAR
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Consequence
Detached rear glass can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Seats may be assembled incorrectly
Reported October 18, 2021Model years 2020–2021NHTSA campaign 21V81800027 vehicles affected
The seats may not properly restrain an occupant in a crash, increasing the risk of injury. Dealers will inspect and repair the seats as needed, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Consequence
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Belt tensioner arm may be out of tolerance
Reported September 23, 2021Model years 2019–2021DVSA recall R/2021/3041,708 vehicles affected
The belt tensioner arm may have been made outside the required tolerance. The tensioner will be replaced, and the V-ribbed belt checked and replaced if necessary.
Official DVSA recall text
Component
THE BELT TENSIONER ARM MAY HAVE BEEN MANUFACTURED WITH BORDERLINE TOLERANCE
Defect
The belt tensioner arm may have been manufactured with borderline tolerance.
Remedy
Replace the belt tensioner. Additionally check the v-ribbed belt on the affected vehicles and replace it if necessary.
Roof panel may not be bonded correctly
Reported August 20, 2021Model years 2013–2019DVSA recall R/2021/274427 vehicles affected
The panel between the windscreen and panoramic sunroof may not be bonded correctly after a prior repair. It may need to be removed and replaced.
Official DVSA recall text
Component
VEHICLES WITH A PANORAMIC SUNROOFTHE POLYCARBONATE PANEL MAY NOT HAVE BEEN BONDED CORRECTLY DURING A PRIOR SERVICE REPAIR
Defect
The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
Remedy
Remove the bonded panel and install a new polycarbonate panel if required.
LED headlights may be incorrectly adjusted
Reported July 2, 2021Model years 2020–2021NHTSA campaign 21V5090001,467 vehicles affected
LED headlights may have been incorrectly adjusted during a repair, reducing visibility and increasing crash risk. Dealers will replace the headlights, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Air conditioning drain hoses may be fitted incorrectly
Reported June 21, 2021Model years 2018–2020DVSA recall R/2021/1651,258 vehicles affected
The air conditioning drain hoses may be fitted incorrectly. They will be checked and their installation corrected if necessary.
Official DVSA recall text
Component
THE AIR CONDITIONING DRAIN HOSES MIGHT BE INCORRECTLY FITTED IN THE VEHICLE
Defect
The air conditioning drain hoses might be incorrectly fitted in the vehicle.
Remedy
Conduct a check of the air conditioning drain hoses and correct their installation if necessary.
Multimedia software may disable rearview camera display
Reported May 14, 2021Model years 2020–2021NHTSA campaign 21V354000343,191 vehicles affected
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may not behave as specified
Reported May 13, 2021Model years 2016–2021DVSA recall R/2021/1102,506,333 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
Reported May 11, 2021Model years 2016–2021DVSA recall R/2021/1202,078,496 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 10, 2021Model years 2016–2021DVSA recall R/2021/1112,267,900 vehicles affected
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1344,064,525 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1332,666,625 vehicles affected
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/132260,250 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1312,031,675 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/12930 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/12835 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Air conditioner drain hose may leak water into cabin
Reported April 23, 2021Model years 2020–2021NHTSA campaign 21V2880006,331 vehicles affected
Incorrectly installed drain hoses may direct water into the foot wells, causing corrosion or electrical short circuits that can increase fire risk. The leak may also disable emergency calling, prevent doors from unlocking, or affect engine starting or operation. Dealers will inspect and correct the hoses as needed, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Consequence
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication module may be deactivated
Reported March 30, 2021Model years 2016–2020DVSA recall R/2021/082264 vehicles affected
The communication module may be deactivated. Its configuration will be checked and the module activated if necessary.
Official DVSA recall text
Component
THE COMMUNICATION MODULE MAY BE DEACTIVATED
Defect
The communication module may be deactivated
Remedy
Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
Dashboard may not meet specifications
Reported March 24, 2021Model years 2019DVSA recall R/2021/0757 vehicles affected
The dashboard may not meet specifications. It will be replaced.
Official DVSA recall text
Component
THE DASHBOARD MIGHT NOT MEET THE SPECIFICATIONS
Defect
The dashboard might not meet specifications
Remedy
Replace the dashboard on the affected vehicles.
Front roof panel may detach
Reported March 19, 2021Model years 2016–2019NHTSA campaign 21V19700015,096 vehicles affected
The front roof panel may have been bonded incorrectly during a prior repair. The adhesive may deteriorate, allowing the panel to detach and become a road hazard. Dealers will remove and replace the panel using the specified repair materials, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:ROOF AND PILLARS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Overcured tires may lose air or shed tread
Reported February 26, 2021Model years 2018NHTSA campaign 21V1230002,529 vehicles affected
Tires cured too long may develop a sidewall break or belt separation, causing sudden air loss or tread loss and possibly loss of control. Dealers will inspect the tires and replace them as needed, free of charge.
Official NHTSA recall text
Component
TIRES
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.
Consequence
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
Reported February 12, 2021Model years 2017–2020NHTSA campaign 21V07200067 vehicles affected
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Stability control may pull vehicle to one side
Reported February 12, 2021Model years 2020–2021NHTSA campaign 21V07100041,838 vehicles affected
During some evasive manoeuvres, stability control software may apply torque to a front wheel and pull the vehicle to one side, increasing crash risk. Dealers will update the software, free of charge.
Official NHTSA recall text
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
Reported February 5, 2021Model years 2017–2021NHTSA campaign 21V0580001,292,258 vehicles affected
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dashboard may impair passenger air bag deployment
Reported February 5, 2021Model years 2020–2021NHTSA campaign 21V0570008 vehicles affected
The dashboard surface may not be secured to its base. In a crash, it could impair passenger air bag inflation and increase injury risk. Dealers will replace the dashboard, free of charge.
Official NHTSA recall text
Component
STRUCTURE:INTERIOR PANELS:DASHBOARD
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Consequence
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reverse light may stay on in another gear
Reported February 5, 2021Model years 2020NHTSA campaign 21V0560008,199 vehicles affected
A lighting control unit malfunction may leave the left reverse light on after shifting out of reverse, confusing other motorists about the driver's intentions and increasing crash risk. Dealers will replace the control unit, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE350 and GLE450 vehicles. The lighting control unit may malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-voltage wiring harness shield may fail
Reported December 2, 2020Model years 2018–2020DVSA recall R/2020/3349,508 vehicles affected
The shield may not withstand electrical loads under certain driving conditions. The high-voltage wiring harness will be replaced.
Official DVSA recall text
Component
THE HIGH VOLTAGE WIRING HARNESS SHIELD MAY NOT PERMANENTLY WITHSTAND THE ELECTRICAL LOADS THAT ARE INDUCED UNDER CERTAIN DRIVING PROFILES
Defect
The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles
Remedy
Replace the high-voltage wiring harness on the affected vehicles
Middle seat belt buckle may slip under the cushion
Reported November 30, 2020Model years 2018–2020DVSA recall R/2020/3252,595 vehicles affected
While buckling up, the middle seat belt buckle could be pushed under the seat cushion. The double buckle positioning will be adjusted.
Official DVSA recall text
Component
THE MIDDLE SEATBELT BUCKLE COULD BE PUSHED UNDER THE SEAT CUSHION IN CERTAIN CIRCUMSTANCES WHILST BUCKLING UP
Defect
The middle seatbelt buckle could be pushed under the seat cushion in certain circumstances while buckling up
Remedy
Adjust the positioning of the double buckle on the affected vehicles.
Middle seat belt buckle may become trapped
Reported October 30, 2020Model years 2020–2021NHTSA campaign 20V67100055,326 vehicles affected
The middle seat belt buckle may slip into a gap below the seat cushion. If it cannot be retrieved, its latch cannot restrain an occupant, increasing injury risk in a crash. Dealers will secure the buckle free of charge.
Official NHTSA recall text
Component
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect
Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
Consequence
An unrestrained occupant has an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driveshaft locking ring may disconnect
Reported October 9, 2020Model years 2020NHTSA campaign 20V6270002 vehicles affected
An incorrectly installed driveshaft locking ring may interrupt power transfer to the rear axle, causing the vehicle to stall and increasing the risk of a crash. Dealers will replace the driveshaft, free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
Consequence
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
Remedy
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electrical ground fault may affect power steering
Reported October 9, 2020Model years 2020NHTSA campaign 20V62600012,799 vehicles affected
An improperly installed ground connection may affect components sharing it, including the power steering control unit, wiper motor or left headlight. A malfunction could increase the risk of a crash. Dealers will relocate the ground connection, free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Consequence
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine control software may need updating
Reported October 6, 2020Model years 2011–2018DVSA recall R/2020/2439,940 vehicles affected
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
Component
ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the relevant control unitï¿½s software and if necessary replace the NOx sensors.
Rear crossmember welds may be too weak
Reported August 26, 2020Model years 2019DVSA recall R/2020/17877 vehicles affected
Welds on the rear crossmember may not meet the required tensile strength. The rear crossmember will be replaced.
Official DVSA recall text
Component
THE TENSILE STRENGTH OF THE WELDS ON THE REAR CROSSMEMBER MAY NOT MEET SPECIFICATION
Defect
The tensile strength of the welds on the rear crossmember might not meet the specification.
Remedy
Replace the rear crossmember
Windshield may separate and affect airbag protection
Reported August 7, 2020Model years 2020NHTSA campaign 20V4640001 vehicle affected
The windshield may not be bonded correctly and could separate, reducing the passenger airbag's effectiveness in a crash and increasing injury risk. A dealer will inspect the bonding and repair it as needed, free of charge.
Official NHTSA recall text
Component
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.
Consequence
A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.
Remedy
MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's seat bolt may fail
Reported July 24, 2020Model years 2020NHTSA campaign 20V4300001 vehicle affected
A driver's seat bolt may fail, leaving the seat improperly secured and increasing the risk of injury in a crash. A dealer will inspect the seat bolts and tighten them as needed free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 350 vehicle. One of four bolts securing the driver's seat may not have been installed correctly and may fail.
Consequence
If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.
Remedy
MBUSA will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Second-row seat wiring harness may be routed incorrectly
Reported July 21, 2020Model years 2019DVSA recall R/2020/139116 vehicles affected
The wiring harness beneath the right seat in the second row may be routed incorrectly. Its routing will be checked and corrected, and any existing damage repaired.
Official DVSA recall text
Component
THE WIRING HARNESS UNDER THE RIGHT SEAT OF THE SECOND SEAT ROW MAY NOT BE ROUTED CORRECTLY
Defect
The wiring harness under the right seat of the second seat row might not be routed according to specification.
Remedy
Check the routing of the wiring harness correct it if necessary and repair any potentially existing damages on the wiring harness.
Third-row head restraints may not meet specifications
Reported July 9, 2020Model years 2018DVSA recall R/2019/4271 vehicle affected
The third-row seat head restraints may not meet specifications. They will be replaced.
Official DVSA recall text
Component
THE THIRD ROW SEAT HEAD RESTRAINTS MAY NOT MEET SPECIFICATION
Defect
The third row seat head restraints may not meet specification on affected vehicles.
Remedy
Replace the head restraints on affected vehicles
Struts and shock absorbers may leak and fail
Reported June 5, 2020Model years 2020NHTSA campaign 20V32900038 vehicles affected
The front strut and rear shock absorber piston seals may leak and fail prematurely, affecting handling and control and increasing crash risk. Dealers will replace the front strut assemblies and rear shock absorbers free of charge.
Official NHTSA recall text
Component
SUSPENSION:REAR:SHOCK ABSORBER
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Consequence
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat wiring may become pinched or damaged
Reported April 22, 2020Model years 2020NHTSA campaign 20V226000120 vehicles affected
A wiring harness under the second-row seat may be pinched during adjustment. Damaged wires may affect rear side air bag deployment or prevent a warning if the seat is not locked correctly, increasing crash injury risk. Dealers will inspect and reroute the harness and repair damaged wires, free of charge.
Official NHTSA recall text
Component
AIR BAGS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 and GLE 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat may become pinched during seat adjustment, possibly causing damage to the wires.
Consequence
Damaged wires may cause the rear side air bags to not deploy as intended. Additionally, the driver may not be warned if the second row right seat is not locked into place correctly after using the "Easy Entry" function. Either of these scenarios can increase the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear crossmember welds may crack
Reported March 20, 2020Model years 2020NHTSA campaign 20V172000224 vehicles affected
Insufficient welds may allow the rear crossmember to crack while towing and detach, creating a road hazard and increasing crash risk. Dealers will replace the rear crossmember, free of charge.
Official NHTSA recall text
Component
STRUCTURE:FRAME AND MEMBERS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Consequence
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument cluster may turn off switch lighting
Reported February 14, 2020Model years 2020–2021NHTSA campaign 20V0890002,101 vehicles affected
Software may turn off interior switch lighting when the hazard lights are on and the ignition is off, making switches harder to find and use and increasing crash risk. Dealers will update the instrument cluster software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag may not meet specifications
Reported February 5, 2020Model years 2018DVSA recall R/2020/0291 vehicle affected
The passenger airbag may not meet specifications. It will be replaced.
Official DVSA recall text
Component
THE DEPLOYMENT OF THE PASSENGER AIR BAG MAY NOT MEET SPECIFICATIONS
Defect
The passenger airbag might not meet specifications
Remedy
Replace the passenger airbag
Rear door window trim bar may not be secure
Reported January 10, 2020Model years 2018–2019DVSA recall R/2019/3413,330 vehicles affected
The trim bar fixing on the rear door windows may not meet specifications. The fixings will be checked and corrected if necessary.
Official DVSA recall text
Component
THE FIXATION OF THE REAR DOOR WINDOWS TRIM BAR MAY NOT MEET SPECIFICATION
Defect
The fixation of the trim bar at the rear door windows might not meet specification.
Remedy
Check the fixation of the trim bars on the rear door windows and rework them if necessary.
Third-row headrests may not stay in place
Reported December 6, 2019Model years 2020NHTSA campaign 19V8670001 vehicle affected
The headrests may have insufficient padding and a securing rod that does not hold them in place, affecting adjustment and operation. They may not protect occupants properly in a crash. Dealers will replace the third-row headrests free of charge.
Official NHTSA recall text
Component
SEATS:MID/REAR ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
Consequence
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
Remedy
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may report an inaccurate location
Reported November 1, 2019Model years 2016NHTSA campaign 19V78700024,226 vehicles affected
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update required to improve emissions
Reported October 18, 2019Model years 2011–2018DVSA recall R/2019/30724,630 vehicles affected
An update to the diesel engine control unit software is required to improve emissions. The software will be updated, a supplementary operator's manual booklet added, and the NOx sensor checked and replaced if necessary.
Official DVSA recall text
Component
SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS
Defect
Improve the vehicle emissions via software updates
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace N0x sensor if necessary.
Engine software update required to improve emissions
Reported October 17, 2019Model years 2013–2019DVSA recall R/2019/30438,405 vehicles affected
A software update is required to improve emissions. The diesel engine control unit software will be updated, a supplementary owner's manual booklet added, and the NOx sensor checked and replaced if necessary.
Official DVSA recall text
Component
SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.
Fuel tank weld may not meet specifications
Reported October 11, 2019Model years 2019DVSA recall R/2019/2778 vehicles affected
The weld between the fuel filler pipe and tank may not meet specifications. Dealers will replace the fuel tank.
Official DVSA recall text
Component
THE WELDING BETWEEN FUEL FILLER PIPE AND FUEL TANK MIGHT NOT MEET SPECIFICATIONS
Defect
The welding between the fuel filler pipe and fuel tank might not meet specifications.
Remedy
Replace the fuel tank on the affected vehicles.
Rear door window trim may detach
Reported October 4, 2019Model years 2020NHTSA campaign 19V70900013,799 vehicles affected
The rear door window trim may detach and become a road hazard, increasing crash risk. Dealers will inspect and fasten the trim as needed free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Consequence
The detached trim can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar control unit software may not meet specification
Reported September 18, 2019Model years 2017–2019DVSA recall R/2019/2692,940 vehicles affected
The radar control unit software may not meet specification. The radar sensor control unit software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE RADAR CONTROL UNIT MAY NOT MEET SPECIFICATION
Defect
; The software of the radar control unit might not meet the specification
Remedy
Update the software of the radar sensor control unit on the affected vehicles.
Owner's manual lacks third row head restraint instructions
Reported September 9, 2019Model years 2020NHTSA campaign 19V6480001,478 vehicles affected
The owner's manual lacks instructions for adjusting third row head restraints. Incorrect adjustment increases passenger injury risk in a crash. Dealers will provide a supplementary manual booklet with the necessary information, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Remedy
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update to improve emissions
Reported September 6, 2019Model years 2012–2017DVSA recall R/2019/256153,882 vehicles affected
The diesel engine control unit software will be updated to improve emissions, and a supplementary booklet will be added to the operator's manual.
Official DVSA recall text
Component
TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS VIA SOFTWARE UPDATES
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Air conditioning drain hoses may be incorrectly fitted
Reported September 4, 2019Model years 2018–2019DVSA recall R/2019/2681,557 vehicles affected
The air conditioning drain hoses may be incorrectly fitted. Check their installation and correct it if necessary.
Official DVSA recall text
Component
THE AIR CONDITIONING DRAIN HOSES MAY BE INCORRECTLY FITTED
Defect
The air conditioning drain hoses might be incorrectly fitted in the vehicle.
Remedy
Check the air conditioning drain hoses and correct their installation if necessary
Air conditioner drain hoses may leak into cabin
Reported August 12, 2019Model years 2020NHTSA campaign 19V58700018,392 vehicles affected
Incorrectly installed drain hoses may send water into the passenger compartment. Water in the foot wells may corrode or short electrical components, disable emergency calling, prevent unlocking or starting, or activate engine limp-home mode. Dealers will inspect and correct the hoses as necessary, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Consequence
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel tank weld may leak
Reported August 2, 2019Model years 2020NHTSA campaign 19V572000128 vehicles affected
An improperly welded connection between the fuel filler pipe and tank may allow fuel to leak, increasing the risk of fire if there is an ignition source. Dealers will replace the fuel tank free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar software may impair automatic braking
Reported July 19, 2019Model years 2020NHTSA campaign 19V5400001,957 vehicles affected
A software error in the radar sensor control unit may impair automatic braking, so the system may not apply partial or full braking as expected, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Consequence
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Floor welding stud may be incorrectly welded
Reported July 15, 2019Model years 2018–2019DVSA recall R/2019/2097 vehicles affected
A welding stud on the main floor may not be correctly welded. The affected stud will be sealed.
Official DVSA recall text
Component
A WELDING STUD ON THE MAIN FLOOR MAY BE INCORRECTLY WELDED
Defect
A welding stud on the main floor may not have been welded correctly
Remedy
The vehicles will be recalled and the affecting welding stud sealed
Floor hole may allow water into cabin
Reported June 14, 2019Model years 2020NHTSA campaign 19V459000753 vehicles affected
A welding error may leave a hole in the floor that lets water into the cabin. Water may affect electrical systems and increase crash or injury risk. Dealers will seal the affected area free of charge.
Official NHTSA recall text
Component
STRUCTURE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.
Consequence
Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.
Remedy
MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag may deploy late or incompletely
Reported June 14, 2019Model years 2020NHTSA campaign 19V45800011 vehicles affected
In a crash when the passenger cabin is very hot, the passenger frontal air bag may deploy late or incompletely, increasing injury risk. Dealers will replace the passenger air bag module free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.
Consequence
An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
Remedy
MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update to improve emissions
Reported October 19, 2018Model years 2013–2018DVSA recall R/2018/26662,768 vehicles affected
Software updates are intended to improve vehicle emissions. The diesel engine control unit software will be updated, and a supplementary booklet added to the operator's manual.
Official DVSA recall text
Component
TO IMPROVE EMISSIONS OF THE AFFECTED VEHICLES.CERTAIN CALIBRATIONS OF FUNCTIONALITIES MUST BE CHANGED IN THE ENGINE MANAGEMENT
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Rear brake caliper pistons may contain hydrogen
Reported October 1, 2018Model years 2018DVSA recall R/2018/2263,780 vehicles affected
Hydrogen may be embedded in the rear brake caliper piston material. The rear axle hydraulic brake system will be bled.
Official DVSA recall text
Component
REAR AXLE BRAKE CALIPER MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO SPECIFICATION
Defect
Hydrogen may be embedded in the piston material of rear brake calipers.
Remedy
Bleed the hydraulic brake system of the rear axle of affected vehicles.
Active curve system oil may escape onto exhaust parts
Reported August 24, 2018Model years 2010–2016DVSA recall R/2018/2062,606 vehicles affected
Oil foam may form in the active curve system reservoir when the oil is below the minimum level and escape through the cap vents. It could spray onto hot exhaust parts, creating a fire risk. The reservoir oil dipstick will be replaced.
Official DVSA recall text
Component
OIL FOAM MAY DEVELOP IN THE ACTIVE CURVE SYSTEM OIL RESERVOIR
Defect
It has been determined that on Model series ML/GLE GL/GLS (166) & GLE Coupe (292) with ACTIVE CURVE SYSTEM (ACS) Oil foam may develop in the systems oil reservoir under dynamic operating conditions and at an oil level below the minimum level and escape via the ventilation bores in the cap of the reservoir. Depending on the orientation of the two ventilation bores the escaping oil could spray onto hot component parts of the exhaust system. In this case risk of fire cannot be ruled out.
Remedy
On affected vehicles replace the oil dipstick of the reservoir for the ACTIVE CURVE SYSTEM.
Rear brake pistons may reduce braking performance
Reported August 16, 2018Model years 2018NHTSA campaign 18V5390009,044 vehicles affected
Incorrectly coated rear brake caliper pistons may release gas into the brake hydraulic circuit and reduce braking performance, increasing crash risk. Dealers will bleed the rear brake system free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Consequence
Reduced braking performance can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Panoramic sunroof glass may not be bonded correctly
Reported August 15, 2018Model years 2018DVSA recall R/2018/2301 vehicle affected
The front panel or rear fixed section of the panoramic sunroof may not be bonded correctly. The sunroof frame will be checked and replaced if necessary.
Official DVSA recall text
Component
FRONT PANEL AND REAR FIXED SECTION OF PANORAMIC GLASS SUNROOF MAY NOT BE BONDED CORRECTLY
Defect
Panoramic glass sunroof the front panel and rear fixed section may not be bonded correctly
Remedy
Check and replace the frame of the panoramic glass sunroof if necessary.
Sunroof glass may detach
Reported August 3, 2018Model years 2018NHTSA campaign 18V5120004 vehicles affected
Incorrect primer may affect the sunroof glass bonding, allowing the front cover or rear glass to detach and create a road hazard. Dealers will inspect the sunroof and replace it if necessary, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.
Consequence
If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission oil cooler lines may leak
Reported August 1, 2018Model years 2017DVSA recall R/2018/15671 vehicles affected
Loose cooler line connectors may cause transmission oil loss, loss of propulsion, oil on the road or a fire if oil reaches hot exhaust parts. The lines will be checked and replaced if needed.
Official DVSA recall text
Component
POTENTIAL OIL LEAK FROM TRANSMISSION OIL COOLER LINES
Defect
It has been determined that it is possible that the connectors for the transmission oil cooler lines were not pressed together in accordance with specifications. As a result the transmission oil cooler lines could work loose while driving and transmission oil could leak out. Because of a deviation in the supplierï¿½s production process it is possible that the connectors on transmission oil cooler lines from two specific batches were not pressed together in accordance with specifications. In this case the vehicle could possibly lose propulsion due to oil loss in the transmission. The escaping oil could get onto the roadway thus increasing the risk of an accident for following traffic. Also it cannot be excluded that escaping transmission oil could come into contact with hot component parts of the exhaust system and ignite
Remedy
Check the transmission oil cooler lines and replace them if necessary
Active curve system oil may leak
Reported April 27, 2018Model years 2016NHTSA campaign 18V2720009,725 vehicles affected
If the oil level is below minimum in certain driving conditions, oil may foam and leak from the reservoir cap. Leaking oil near an ignition source can increase fire risk. Dealers will correct the oil level as needed and replace the reservoir cap, free of charge.
Official NHTSA recall text
Component
SUSPENSION:FRONT
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Consequence
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windscreen bonding may fail in a collision
Reported February 21, 2018DVSA recall R/2018/0464 vehicles affected
If the lower windscreen bonding fails in a collision, the windscreen may detach and affect passenger airbag effectiveness. The bonding will be checked and the windscreen replaced if needed.
Official DVSA recall text
Component
BONDING OF THE WINDSHIELD MAY BE INADEQUATE
Defect
The bonding of the windshield in the lower area may not correspond to the specification. During a collision the bonding may fail and the windscreen may detach. This could have an adverse affect on the effectiveness of the passenger airbag.
Remedy
On affected vehicles check bonding and if necessary replace windscreen.
Tire pressure label may show incorrect information
Reported December 18, 2017Model years 2016–2017NHTSA campaign 17V82800064 vehicles affected
The tire pressure label may show incorrect seating capacity and tire dimensions. Using incorrectly sized tires can affect the speedometer reading and increase crash risk. Dealers will inspect the label and replace it if needed, free of charge.
Official NHTSA recall text
Component
EQUIPMENT:OTHER:LABELS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, "Tire Selection and Rims."
Consequence
Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear door may appear locked when it is not
Reported December 18, 2017Model years 2017NHTSA campaign 17V8160008,700 vehicles affected
The left rear passenger door may indicate it is locked when it is not, allowing it to open unintentionally and increasing injury risk. Dealers will inspect the door lock and replace it if needed, free of charge.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Consequence
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine control software may shut down the engine when braking
Reported October 20, 2017Model years 2014–2017DVSA recall R/2017/2672,596 vehicles affected
A software error may shut down the engine when braking from low speeds, such as approaching traffic lights, and may affect the ECO start system. The vehicle can be restarted manually. The engine and transmission control units will be updated.
Official DVSA recall text
Component
ENGINE ECU HAS NOT BEEN CORRCTLY PROGRAMMED
Defect
Due to an error in the engine control unit software the engine may shut down when braking from slow speeds such as pulling up at traffic lights. This may also affect the vehicles ECO start system. It will still be possible to manually restart the vehicle.
Remedy
On affected vehicles update engine and transmission control units.
Windshield bonding may affect passenger air bag
Reported October 17, 2017Model years 2016–2017NHTSA campaign 17V6550003,620 vehicles affected
Excess insulation near the windshield may affect its bonding and the passenger air bag's protective function in a crash, increasing injury risk. Dealers will remove excess insulation and rework the windshield bonding as needed, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Consequence
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Water ingress may disable power steering assistance
Reported August 18, 2017Model years 2015–2016DVSA recall R/2017/14815,363 vehicles affected
Water may enter the electric power steering control unit through an inadequately sealed connector, causing loss of steering assistance and increasing collision risk. The power steering plug housing will be replaced.
Official DVSA recall text
Component
STEERING POWER ASSIST MAY DEACTIVATE
Defect
The connector on the electric power steering control unit may not be properly sealed against water entry. If water enters the control unit the power steering assistance can be lost. The steering assistance not working could increase the risk of collision.
Remedy
Recall the vehicles that are likely to be affected and replace the plug housing of the electric power steering.
Software conflict may shut down engine
Reported August 14, 2017Model years 2016–2017NHTSA campaign 17V50600012,322 vehicles affected
Engine and transmission software may conflict and shut down the engine while braking to a stop or accelerating after an ECO start, increasing crash risk. Dealers will reprogram both control units free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.
Consequence
If the engine shuts down, there is increased the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Water may enter the power steering control unit
Reported April 11, 2017Model years 2016NHTSA campaign 17V24100058,323 vehicles affected
An insufficiently sealed power steering connector may let water enter the control unit and deactivate steering assistance, increasing crash risk. Dealers will replace the connector and inspect the steering rack, replacing it as necessary, free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Consequence
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect software may affect air bag deployment
Reported March 14, 2017Model years 2016NHTSA campaign 17V17700051 vehicles affected
Incorrect software in control units may affect air bag deployment in a crash, increasing the risk of injury. Dealers will update the affected software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Upper control arm bolt may be loose
Reported February 8, 2017Model years 2016NHTSA campaign 17V08100037 vehicles affected
The bolt connecting the upper control arm to the axle stub may be loose, causing improper wheel tracking and increasing crash risk. Dealers will check the bolt and replace the upper control arm if needed, free of charge.
Official NHTSA recall text
Component
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
Consequence
The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windshield may separate in a crash
Reported February 8, 2017Model years 2016NHTSA campaign 17V0790004 vehicles affected
Insufficient windshield bonding may allow the windshield to separate in a crash, leaving the passenger airbag without proper support after deployment and increasing injury risk. Dealers will replace the windshield free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."
Consequence
If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Center console may unlatch in a crash
Reported February 8, 2017Model years 2017NHTSA campaign 17V0770005,882 vehicles affected
The center console may unlatch in some crashes, allowing unsecured objects inside to strike occupants and increase injury risk. Dealers will modify the console so it stays latched in a crash, free of charge.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag may be deactivated
Reported December 15, 2016Model years 2016–2017NHTSA campaign 16V90300047,799 vehicles affected
Incorrect passenger seat occupant classification software may identify an occupant as a child seat and deactivate the front passenger air bag, increasing injury risk in a crash. Dealers will update the software free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Consequence
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Low-beam headlights may be out of adjustment
Reported October 20, 2016Model years 2016–2017NHTSA campaign 16V7590002,215 vehicles affected
Low-beam headlights may be out of adjustment, reducing the driver's visibility and increasing crash risk. Dealers will inspect and correct the adjustment as needed, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Consequence
If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear head restraints may not stay upright
Reported August 15, 2016Model years 2016NHTSA campaign 16V6020002 vehicles affected
At very low temperatures, rear head restraints may not stay locked upright and may not function as intended in a crash, increasing rear seat occupant injury risk. Dealers will replace the rear head restraints, free of charge.
Official NHTSA recall text
Component
SEATS:MID/REAR ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.
Consequence
If the vehicle is involved in a crash in very low temperatures, the rear head restraints may not function as intended, increasing the risk of rearseat occupant injury.
Remedy
MBUSA will notify owners, and dealers will replace the rear head restraints, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Right rear seat belt bolt may be loose
Reported July 18, 2016Model years 2015DVSA recall R/2016/150108 vehicles affected
The retaining bolt for the right rear seat belt may not be tight enough, so the belt could fail in a collision. The threaded connection will be reworked where necessary and the bolt tightened to the correct specification.
Official DVSA recall text
Component
THREADED CONNECTION OF THE RIGHT REAR SEAT BELT END FITTING MAY FAIL IN A COLLISION
Defect
Due to a deviation in the manufacturing process the retaining bolt for the right rear seal belt may not have been tightened to the correct specification. In the event of a collision the belt may fail.
Remedy
Where necessary rework threaded connection tighten securing bolt to correct specification.
Engine may stop and fail to restart
Reported June 28, 2016Model years 2015–2016DVSA recall R/2016/139267 vehicles affected
The engine may stop while braking at low speed and may not restart when the brake is released, increasing collision risk depending on traffic. The software will be updated.
Official DVSA recall text
Component
ENGINE MAY STALL/STOP UNEXPECTEDLY
Defect
The engine may stop when braking from lower speeds right before the vehicle comes to a standstill. The concern might be interpreted by the driver as a planned engine stop as part of the automatic stop/start system and the engine will not restart after release of the brake pedal. Depending on traffic situation there could be an increased risk of collision.
Remedy
Recall the vehicles that are likely to be affected and update the software.
Right rear seatbelt anchor bolt may be installed incorrectly
Reported June 16, 2016Model years 2016NHTSA campaign 16V442000423 vehicles affected
The right rear seatbelt anchor bolt may be installed incorrectly and could fail to secure the passenger in a crash, increasing injury risk. Dealers will inspect and, if needed, correct the installation free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.
Consequence
In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine may shut down while braking
Reported June 15, 2016Model years 2016NHTSA campaign 16V4400005,826 vehicles affected
An engine control software error may shut down the engine while braking, possibly confusing the driver and increasing crash risk. Dealers will update the engine control software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.
Consequence
If the engine shuts down unintentionally, there may be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wiper wiring may short circuit
Reported December 17, 2015Model years 2015DVSA recall R/2015/2223,062 vehicles affected
Misrouted wiring may chafe against the wiper linkage and short circuit, stopping the wipers. The wiring will be checked and reworked or replaced as needed.
Official DVSA recall text
Component
WINDSCREEN WIPERS MAY FAIL
Defect
Cabling may have been incorrectly routed and the wiper linkage could chafe the cabling causing a short circuit. If this happens the wiper motor could become inoperative.
Remedy
On affected vehicles check cabling. Either rework or replace cabling as required.
Rear driveshaft bolts may loosen
Reported October 27, 2015Model years 2016NHTSA campaign 15V70900052 vehicles affected
Rear driveshaft bolts may loosen, allowing the driveshaft to separate from the transmission or rear axle differential. The vehicle may stall, increasing crash risk. Dealers will inspect and tighten the bolts as needed, free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.
Consequence
If the drive shaft separates, the vehicle will stall, increasing the risk of a vehicle crash.
Remedy
MBUSA will notify owners, and dealers will inspect the bolt fasteners, tightening them as necessary, free of charge. The recall is expected to begin in mid-November 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

Back to the Mercedes-Benz GLE

Firewall heat shield may be incorrectly installed

Rear seat belt bolts may not meet specifications

Rear seat belt bolts may be loose

Passenger air bag may not deploy as intended

Rear seat belt may not secure a child restraint

Windscreen camera or mirror bonding may be inadequate

Rearview mirror or camera may detach

Front sensor wiring may prevent air bag deployment

48V ground connection may come loose

Transmission software may not meet specifications

48-Volt ground connection may overheat

Transmission may fail to downshift

Accelerator pedal bracket may break

Driver seat ground connection may be out of specification

Brake pedal may require more force

Fuel pump may shut down

Fuel pump screws may allow fuel and oil to leak

Front roof panel may detach

Ground connection under driver seat may overheat

Brake force may increase due to software error

Fuel pump impeller may deform

Fuel pump may shut down

Air conditioning drain hoses may be fitted incorrectly

Air conditioning drain hoses may leak into cabin

Rear window trim bars may detach

Air conditioner drain hoses may leak into cabin

Steering gear bolts may corrode and break

Water in spare wheel well may affect fuel pump control

Water may impair fuel pump control unit

Steering coupling may not be tightened correctly

Fuel pump control unit may cause engine stall

Steering coupling screw may loosen

Rear door window trim bar may not be secured correctly

Rear door window trim bars may detach

12V power line may be fastened too loosely

48V ground connection may be under-torqued

SIM card software may disable emergency calls

Rearview camera image may not display

Ground cable may overheat

Loose wiring may disable steering, headlights or wipers

Engine control unit software may not meet specifications

Coolant pump may leak between circuits

Crankshaft may not meet specifications

Fuel rail may leak

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Emergency call system may not meet specifications

Seat assembly may not meet specifications

Loose heater ground bolts may overheat wiring

Rear window may detach from tailgate

Seats may be assembled incorrectly

Belt tensioner arm may be out of tolerance

Roof panel may not be bonded correctly

LED headlights may be incorrectly adjusted

Air conditioning drain hoses may be fitted incorrectly

Multimedia software may disable rearview camera display

Emergency call system may not behave as specified

Emergency call system may not work as specified

Emergency call system may not meet specifications

Emergency call system may not meet specifications

Emergency call system may not work to specification

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Emergency call system may not work as specified

Emergency call system may not meet specifications

Air conditioner drain hose may leak water into cabin

Communication module may be deactivated

Dashboard may not meet specifications

Front roof panel may detach

Overcured tires may lose air or shed tread

Emergency call system may be deactivated

Stability control may pull vehicle to one side

Emergency call system may send incorrect location

Dashboard may impair passenger air bag deployment

Reverse light may stay on in another gear

High-voltage wiring harness shield may fail

Middle seat belt buckle may slip under the cushion

Middle seat belt buckle may become trapped

Driveshaft locking ring may disconnect

Electrical ground fault may affect power steering