Mercedes-Benz GLC recalls
131 official safety recalls for the Mercedes-Benz GLC from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Drive shaft universal joint may wear excessively
The drive shaft universal joint may wear more than expected. The drive shaft will be checked and replaced if necessary.
Official DVSA recall text
- Component
- SRPC2603 - Drive Shaft Joint
- Defect
- Mercedes-Benz AG has determined that on certain 4MATIC E-Class (213 platform) S-Class Coupé (217 platform) S-Class (222 platform) E-Class Coupe/Convertible (238 platform) GLC (253 platform) and CLS (257 platform) vehicles increased wear of the universal joint on the drive shaft might occur.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the drive shaft on the affected vehicles and replace it if necessary.
Door lock may fail to engage automatic parking brake
Corrosion may cause the driver's door lock switch to fail to detect an open door, preventing the automatic parking brake from engaging and potentially allowing the vehicle to roll away. Dealers will replace the driver's door lock free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
- Consequence
- A vehicle rollaway increases the risk of a crash or injury.
- Remedy
- Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Instrument panel display may go blank
The infotainment control unit may reset while driving, blanking the instrument panel and hiding safety information such as speed and warning lights, increasing crash risk. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
- Consequence
- An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy
- Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Center rear seat belt may not secure a child restraint
The center rear seat belt may lack the child seat protection function and fail to lock a child restraint properly, increasing the risk of injury to a child in a crash. Dealers will inspect and replace the center rear seat belt assembly as necessary, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:REAR/OTHER
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLC43 4MATIC, GLC 300 4MATIC, GLC 300, and GLC 300 4MATIC Coupe vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
- Consequence
- In the event of a crash, an insufficiently restrained child has an increased risk of injury.
- Remedy
- Dealers will inspect and replace the center rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 27, 2026.
Steering coupling bolts may not meet specifications
The steering coupling bolts may not meet specifications. A service partner will rework the bolting.
Official DVSA recall text
- Component
- SRPC2512 - Bolting of Steering Coupling
- Defect
- Mercedes-Benz AG has determined that on certain C-Class (206 platform) GLC (254 platform) and EQE (295 platform) vehicles the bolting of the steering coupling might not meet specifications.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will rework the bolting of the steering coupling on the affected vehicles.
Steering coupling bolt may loosen
An improperly tightened bolt may allow the steering coupling to loosen from the steering rack, causing loss of steering control and increasing crash risk. Dealers will tighten the bolts as necessary, free of charge.
Official NHTSA recall text
- Component
- STEERING:CRITICAL FASTENERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
- Consequence
- A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Windscreen camera or mirror bonding may be inadequate
The camera or interior mirror may not be bonded to the windscreen to specification. The windscreen will be replaced.
Official DVSA recall text
- Component
- SRPC2508 â Mounting of Multi-Purpose Camera & Interior Mirror
- Defect
- Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) and GLC (254 platform) vehicles the bonding of the multi-purpose camera and/or the interior mirror on the windscreen might not meet specifications.
- Remedy
- As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will replace the windscreen on the affected vehicles.
Headlights may be improperly adjusted
Missing adjustment prevention caps may allow the headlights to be improperly adjusted, reducing visibility and increasing crash risk. Dealers will inspect the headlights and install caps as needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The headlights are missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Improperly adjusted headlights can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will inspect the headlights for sealing caps and install caps as necessary, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060005.
C-pillar may not absorb enough impact
In certain crashes, the C-pillar may not absorb enough impact if a rear occupant's head contacts it, increasing the risk of injury. Dealers will modify the roof lining and C-pillar trim, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
- Consequence
- In the event of a crash, insufficient impact protection can increase the risk of injury.
- Remedy
- Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Incorrect fuse box may cause power loss or fire
An incorrect fuse box may cause sudden loss of drive power or critical safety functions, or increase fire risk. Dealers will inspect and replace the main fuse boxes, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
- Consequence
- An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Starter-generator control unit may become overloaded
The processor in the high-voltage starter-generator control unit may sporadically become overloaded. Service partners will update its software.
Official DVSA recall text
- Component
- SRPC2501 - Processor Starter/Generator
- Defect
- Mercedes-Benz has determined that on certain AMG GT Coupe (192 platform)S-Class (223 platform) SL (232 platform) GLC (254 platform) and AMG GT 4-doorsCoupe (290 platform) vehicles with hybrid powertrain the processor of the control unit of the high-voltage starter generator might experience sporadic overload.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the high-voltage starter generator on the affected vehicles.
Software error may cause loss of drive power
A software error may cause the high-voltage starter alternator control unit to fail, resulting in a loss of drive power and increasing the risk of a crash. Dealers will update the control unit software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.
- Consequence
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Engine software may not detect misfires correctly
The engine control unit software may not meet misfire detection specifications. A service partner will update the software.
Official DVSA recall text
- Component
- SRPC2419 Misfire Detection M264
- Defect
- The software of the engine control unit might not meet specifications regarding misfire detection.
- Remedy
- Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles.
Rear axle differential bolts may come loose
Loose bolts may allow the driveshaft to separate from the rear axle differential, causing loss of drive power and increasing the risk of a crash. Dealers will repair the bolt connection as needed, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
- Consequence
- Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Seat rails may be incorrectly attached
The driver and front passenger seat rails may be incorrectly attached to the vehicle body, so a seat may not properly restrain its occupant in a crash. Dealers will inspect the connections and tighten the bolts free of charge.
Official NHTSA recall text
- Component
- SEATS:CRITICAL FASTENERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 and GLC 300 4MATIC vehicles. The driver's and front passenger seat rail may have been incorrectly attached to the vehicle body.
- Consequence
- An incorrectly attached seat may not properly restrain the driver during a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect the bolt connection and tighten the bolts between the driver and front passenger seat rail and the vehicle body, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Engine support carrier may fail
Improper welds may cause the engine support carrier to fail, which can lead to a loss of vehicle control and increase crash risk. Dealers will replace the carrier free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:FRAME AND MEMBERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 and AMG GLC 43 vehicles. The integral carrier that supports the engine may fail due to improper welds, which can cause a loss of vehicle control.
- Consequence
- A loss of vehicle control increases the risk of a crash.
- Remedy
- Dealers will replace the integral carrier, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024090013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Dashboard bolts may affect air bags or separate
Loose dashboard area bolts may cause improper air bag deployment or parts to separate in a crash. Loose auxiliary heater connections may also overheat the wiring and cause a fire. Dealers will inspect and tighten the bolts as necessary free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC 300 4MATIC vehicles. Certain dashboard area bolts may have been insufficiently tightened, potentially causing improper air bag deployment or parts separation during a crash. In addition, the 12-Volt electric auxiliary heater connections may be loose, possibly causing the electrical wiring to overheat.
- Consequence
- An improper air bag deployment increases the risk of injury in a crash. Overheated wiring can increase the risk of a fire.
- Remedy
- Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were August 23, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
80A fuses may not meet requirements
Some 80A fuses may not meet requirements. The affected main fuse boxes will be replaced.
Official DVSA recall text
- Component
- SRPC2401 - System protection
- Defect
- On certain vehicles some 80A fuses installed might not meet requirements.
- Remedy
- Replace the respective main fuse boxes on the affected vehicles.
Main fuses may fail
Incorrectly manufactured 80-Amp fuses may fail, causing sudden loss of drive power or safety functions such as restraints or the instrument cluster, and may increase fire risk. Dealers will replace the main fuse boxes free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
- Consequence
- An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sunroof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not have been bonded correctly during a prior repair. The front fixed sunroof element will be checked and replaced if needed.
Official DVSA recall text
- Component
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Defect
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Remedy
- Check the front fixed element of the panoramic sliding sunroof and replace if necessary.
Headlights may be aimed too high
The headlights may be aimed too high and glare oncoming drivers, reducing their visibility and increasing crash risk. Dealers will inspect and correct the adjustment if needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
- Remedy
- Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
High-pressure fuel pump may be incorrectly bolted
The high-pressure fuel pump bolting may not meet specifications. The pump will be replaced.
Official DVSA recall text
- Component
- On affected vehicles the bolting of the high-pressure fuel pump might not meet specifications.
- Defect
- On affected vehicles the bolting of the high-pressure fuel pump might not meet specifications.
- Remedy
- Replace the high-pressure fuel pump.
Fuel pump may shut down
The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump screws may allow fuel and oil to leak
Incorrect screws may prevent a proper seal between the high-pressure fuel pump and tandem oil pump. Fuel and oil may leak onto the road, creating a hazard and increasing crash risk; leaks near hot engine parts may cause a fire. Dealers will replace the high-pressure fuel pump, free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles equipped with an M254 engine. The incorrect screws, installed on the high-pressure fuel pump, may prevent a proper seal from forming between the high-pressure fuel pump and the tandem oil pump.
- Consequence
- An inadequate seal can allow fuel and oil to leak onto the road, creating a hazard for other road users and increasing the risk of a crash. Additionally, a fuel and oil leak in the presence of hot engine components can increase the risk of a fire.
- Remedy
- Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Window bonding may not meet specifications
The bonding of the front, rear or fixed side windows may not meet specifications. The windows will be replaced.
Official DVSA recall text
- Component
- On affected vehicles the bonding of the front rear and fixed side windows might not meet specifications.
- Defect
- On affected vehicles the bonding of the front rear and fixed side windows might not meet specifications.
- Remedy
- Replace the windows.
Front roof panel may detach
The front roof panel may not have been bonded correctly during a prior repair and could detach, creating a road hazard and increasing crash risk. Dealers will replace the front panel, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Consequence
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front towing device socket may be out of specification
The socket for the front towing device may not meet specifications. The towing device will be checked and the front crossmember replaced if necessary.
Official DVSA recall text
- Component
- The socket for the towing device in the front crossmember might not meet specifications
- Defect
- On affected vehicles the socket for the front towing device might not meet specifications.
- Remedy
- Check the towing device and replace the front cross member if necessary.
Transmission wiring harness may be too short
The transmission wiring harness may not meet the specified length. Its routing will be checked and reworked if needed.
Official DVSA recall text
- Component
- On affected vehicles the length of the transmission wiring harness might not meet specifications.
- Defect
- On affected vehicles the length of the transmission wiring harness might not meet specifications.
- Remedy
- Check transmission wiring harness routing and rework if necessary.
Windows may detach and air bags may lack support
The front, rear or fixed side windows may not be secured properly and can detach, creating a road hazard and risk of a crash or injury. The windshield may also fail to support the front air bags properly during deployment, increasing injury risk. Dealers will inspect and replace the windows as needed free of charge.
Official NHTSA recall text
- Component
- STRUCTURE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 vehicles. The front, rear, and fixed side windows may not be properly secured and can detach. In addition, the front air bags may not be properly supported by the windshield during deployment.
- Consequence
- Detached windows may cause a road hazard and increase the risk of a crash or injury. Improperly supported air bags can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters were mailed December 15, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Front tow eye may detach during towing
The front tow eye may be inadequately threaded to the crossmember and detach during towing, separating the vehicle from the tow truck and increasing the risk of a crash or injury. Dealers will inspect and replace the front crossmember as needed, free of charge.
Official NHTSA recall text
- Component
- TRAILER HITCHES
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
- Consequence
- A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump impeller may deform
The fuel pump impeller may not meet specifications and may deform. The fuel pump module will be replaced.
Official DVSA recall text
- Component
- On affected vehicles the fuel pump impeller might not meet specifications and may deform.
- Defect
- On affected vehicles the fuel pump impeller might not meet specifications and may deform.
- Remedy
- Replace the fuel pump module.
Wheel and brake bleed bolts may be under-tightened
Wheel and brake bleed bolts may not have been tightened to the required torque. They will be checked and tightened to the correct torque.
Official DVSA recall text
- Component
- On affected vehicles the wheel and brake bleed bolts might not have been tightened with the required torque.
- Defect
- On affected vehicles the wheel and brake bleed bolts might not have been tightened with the required torque.
- Remedy
- Check the wheel and brake bleed bolts and tighten to the correct torque.
Fuel pump may shut down
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Footwell cover near accelerator may be insufficiently secured
The footwell cover near the accelerator pedal may not be sufficiently stabilised. The cover will be reworked.
Official DVSA recall text
- Component
- On affected vehicles the stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient.
- Defect
- On affected vehicles the stabilisation of the footwell cover in the area of the accelerator pedal might be insufficient.
- Remedy
- Rework the footwell cover.
Steering gear bolts may corrode and break
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
- Component
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Defect
- On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
- Remedy
- Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
B-pillar acoustic pad mounting may damage wiring
The acoustic pad mounting on the B-pillar may not meet specifications. The pads will be removed and the seat belt retractors checked and replaced if necessary.
Official DVSA recall text
- Component
- THE WIRING HARNESS AT THE B-PILLAR MIGHT BE DAMAGED.
- Defect
- The mounting of an acoustic pad on the B-pillar might not meet specifications.
- Remedy
- Remove the acoustic pads and check the seat belt retractors and replace if necessary.
Window airbag support may not meet specifications
The window airbag support near the B-pillar may not meet specifications. The support will be checked and replaced if necessary.
Official DVSA recall text
- Component
- The support of the windowbag in the area of the B-pillar might not meet specifications.
- Defect
- The support of the window airbag in the B-pillar might not meet specifications.
- Remedy
- Check the window airbag support and replace it if necessary
Transmission wiring harness may be misrouted
The transmission wiring harness may not be routed to specification. Its routing will be checked and the harness replaced if needed.
Official DVSA recall text
- Component
- THE ROUTING OF THE TRANSMISSION WIRING HARNESS MIGHT NOT MEET SPECIFICATIONS
- Defect
- The routing of the transmission wiring harness might not meet specifications.
- Remedy
- Check the transmission wiring harness routing on the affected vehicles and replace it if necessary.
Transmission wiring harness may chafe against drive shaft
The transmission wiring harness may be routed where it can rub against the front drive shaft, causing loss of drive power and increasing crash risk. Dealers will inspect and replace the harness as needed, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
- Consequence
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Charging cable may not meet specifications
A Mode 2 cable for charging from a household socket may not meet specifications. The cable will be checked and replaced if necessary.
Official DVSA recall text
- Component
- CERTAIN MODE 2 CHARGING CABLES FOR CHARGING AT A HIOUSEHOLD POWER SOCKET MIGHT NOT MEET SPECIFICATIONS
- Defect
- Certain Mode 2 charging cables for charging at a household power socket might not meet specifications.
- Remedy
- Check the Mode 2 charging cable on the affected vehicles and replace it if necessary.
SIM card software may disable emergency calls
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Headlights may fail due to a faulty seal
The headlight electrical connection may not be watertight, which can cause headlight failure and reduce visibility for the driver and surrounding traffic, increasing crash risk. Dealers will inspect and replace the sealing plugs as needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLC 300, GLC 300 4Matic, AMG GLC 63 4Matic, AMG GLC 63 S 4Matic, and AMG GLC 43 4Matic vehicles. The electrical connection for the headlights may not be watertight, which can result in headlight failure.
- Consequence
- Headlight failure can decrease visibility for both the driver and surrounding traffic, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the headlight sealing plugs, as necessary, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022050005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera image may not display
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel rail particle may cause a leak
A particle in the fuel rail may cause a leak between the rail and an injector. The fuel rail and injectors will be replaced.
Official DVSA recall text
- Component
- A PARTICLE IN THE FUEL RAIL MIGHT LEAD TO A LEAK BETWEEN THE FUEL RAIL AND THE INJECTOR
- Defect
- A particle in the fuel rail might lead to a leak between the fuel rail and the fuel injector.�
- Remedy
- Replace the fuel rail and fuel injectors on the affected vehicles.�
Coolant pump may leak between circuits
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
- Component
- COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
- Defect
- On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
- Remedy
- Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Crankshaft may not meet specifications
The crankshaft may not meet specifications. The engine will be replaced.
Official DVSA recall text
- Component
- THE CRANKSHAFT MIGHT NOT MEET SPECIFICATIONS
- Defect
- On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications.
- Remedy
- Replace the engine on the affected vehicles.
Fuel rail may leak
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- Consequence
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Belt tensioner arm may be out of tolerance
The belt tensioner arm may have been made outside the required tolerance. The tensioner will be replaced, and the V-ribbed belt checked and replaced if necessary.
Official DVSA recall text
- Component
- THE BELT TENSIONER ARM MAY HAVE BEEN MANUFACTURED WITH BORDERLINE TOLERANCE
- Defect
- The belt tensioner arm may have been manufactured with borderline tolerance.
- Remedy
- Replace the belt tensioner. Additionally check the v-ribbed belt on the affected vehicles and replace it if necessary.
Side crash sensor connector may not lock securely
The locking mechanism on a side crash sensor connector may not meet specifications. The sensors in the doors will be checked and replaced if necessary.
Official DVSA recall text
- Component
- THE LOCKING MECHANISM FOR THE ELECTRICAL CONNECTOR OF THE SIDE CRASH SENSORS MIGHT NOT MEET SPECIFICATIONS
- Defect
- The locking mechanism for the electrical connector of the side crash sensors might not meet specifications.
- Remedy
- Check the side crash sensors in the doors on the affected vehicles and replace them if necessary.
Roof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not be bonded correctly after a prior repair. It may need to be removed and replaced.
Official DVSA recall text
- Component
- VEHICLES WITH A PANORAMIC SUNROOFTHE POLYCARBONATE PANEL MAY NOT HAVE BEEN BONDED CORRECTLY DURING A PRIOR SERVICE REPAIR
- Defect
- The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
- Remedy
- Remove the bonded panel and install a new polycarbonate panel if required.
Side crash sensor connectors may come loose
Side crash sensor connectors may come loose, delaying air bag and seat belt activation in a side impact and increasing injury risk. Dealers will inspect and replace the sensors as necessary, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:SIDE IMPACT
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
- Consequence
- Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Multimedia software may disable rearview camera display
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Inertisation system gas line connections may be incorrect
The gas line connections in the inertisation system may not meet specifications. They will be checked and reworked if necessary.
Official DVSA recall text
- Component
- THE CONNECTION OF THE GAS LINES OF THE INERTISATION SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The connection of the gas lines of the inertisation system might not meet specifications.
- Remedy
- Check and if necessary rework the gas lines of the inertisation system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Seat switch fault may affect air bags and seat belts
A faulty electrical contact in the seat position switch may prevent the air bags and seat belt force limiters from activating properly in a crash, increasing the risk of injury. Dealers will replace the seat position switches free of charge.
Official NHTSA recall text
- Component
- SEATS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
- Consequence
- Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication module software may not meet specifications
Some communication module software may not meet specifications. Dealers will update the software.
Official DVSA recall text
- Component
- THE SOFTWARE OF CERTAIN COMMUNICATION MODULES MAY NOT MEET SPECIFICATIONS
- Defect
- The software of certain communication modules may not meet specifications.
- Remedy
- Carry out an update to the software of the communication module on affected vehicles.
Communication module may be deactivated
The communication module may be deactivated. Its configuration will be checked and the module activated if necessary.
Official DVSA recall text
- Component
- THE COMMUNICATION MODULE MAY BE DEACTIVATED
- Defect
- The communication module may be deactivated
- Remedy
- Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
Front roof panel may detach
The front roof panel may have been bonded incorrectly during a prior repair. The adhesive may deteriorate, allowing the panel to detach and become a road hazard. Dealers will remove and replace the panel using the specified repair materials, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Consequence
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Starter power supply connection may be incorrectly installed
The starter power supply screw connection may not meet specifications. It will be checked and corrected if necessary.
Official DVSA recall text
- Component
- THE SCREW CONNECTION OF THE POWER SUPPLY ON THE STARTER MAY NOT HAVE BEEN INSTALLED ACCORDING TO SPECIFICATION
- Defect
- The screw connection of the power supply on the starter might not have been installed according to specification.
- Remedy
- Check the screw connections of the starter on the affected vehicles and correct them if necessary.
Emergency call system may be deactivated
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Starter power cable may short-circuit
The starter power cable may chafe against the starter housing and short-circuit, potentially causing a stall or fire. Dealers will inspect the harness and cable installation and correct it as needed, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:STARTER ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.
- Consequence
- If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-voltage wiring harness shield may fail
The shield may not withstand electrical loads under certain driving conditions. The high-voltage wiring harness will be replaced.
Official DVSA recall text
- Component
- THE HIGH VOLTAGE WIRING HARNESS SHIELD MAY NOT PERMANENTLY WITHSTAND THE ELECTRICAL LOADS THAT ARE INDUCED UNDER CERTAIN DRIVING PROFILES
- Defect
- The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles
- Remedy
- Replace the high-voltage wiring harness on the affected vehicles
Steering control wiring harness may be faulty
The steering control unit wiring harness may not meet specification. The remedy is to check the harness and replace it if needed.
Official DVSA recall text
- Component
- THE WIRING HARNESS OF THE STEERING CONTROL UNIT MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATION
- Defect
- The wiring harness of the steering control unit might not have been manufactured according to specification.
- Remedy
- Check the wiring harness of the steering control unit on the affected vehicles and replace it if necessary.
Engine control unit electrical contact may be faulty
An electrical contact inside the engine control unit may not meet specification. The engine control unit will be replaced.
Official DVSA recall text
- Component
- AN ELECTRICAL CONTACT INSIDE THE ENGINE CONTROL UNIT MAY NOT MEET THE SPECIFICATION
- Defect
- An electrical contacting inside the engine control unit might not meet the specification
- Remedy
- Replace the engine control unit on the affected vehicles
Power steering wiring harness may fail
The power steering control unit wiring harness may be damaged, causing loss of power steering assist or an electrical short circuit. Loss of assist can increase crash risk, and a short circuit can increase fire risk. Dealers will inspect the harness and replace it if needed, free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
- Consequence
- A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ESP control unit software may not meet specifications
The ESP control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- THE SOFTWARE OF THE ESP CONTROL UNIT MAY NOT MEET THE SPECIFICATIONS
- Defect
- The software of the ESP control unit might not meet the specifications.
- Remedy
- Update the software for the ESP control unit on the affected vehicles.
Engine control software may need updating
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
- Component
- ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the relevant control unit�s software and if necessary replace the NOx sensors.
Emergency call system software may not meet specifications
The communication module software for the emergency call system does not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION
- Defect
- On affected vehicles the software of the communication module for the emergency call system does not meet the specification
- Remedy
- Update the software of the communication module for the emergency call system
High-voltage wiring harness may cause a stall
The high-voltage wiring harness shield may not withstand electrical loads in some driving conditions, possibly causing an electrical malfunction and vehicle stall. Dealers will replace the wiring harness, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
- Consequence
- A vehicle stall can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-voltage battery may overheat
The high-voltage battery pack can overheat and vent hot gas, which may ignite vehicle components or, in extreme cases, the vehicle. Do not charge with the external cable; drive only in default Auto EV mode.
Official DVSA recall text
- Component
- THE DATA DOCUMENTING THE CORRECT MOUNTING OF THE TURBOCHARGER OIL FEED AS WELL AS THE OIL RETURN LINE MAY BE MISSING
- Defect
- The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.
- Remedy
- To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only
Left rear seat backrest lock may not meet specifications
The left rear seat backrest lock may not meet specifications. It will be replaced.
Official DVSA recall text
- Component
- THE LEFT REAR SEAT BACKREST LOCK MAY NOT MEET SPECIFICATIONS
- Defect
- The left rear seat backrest lock might not meet the specifications
- Remedy
- Replace the left rear seat backrest lock on the affected vehicles.
Seat belt buckle may fail to detect a fastened belt
A correctly fastened seat belt may be detected as unfastened, impairing the restraint system. The affected buckles will be checked and replaced if necessary.
Official DVSA recall text
- Component
- CERTAIN FRONT SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO SPECIFICATION
- Defect
- A correctly fastened seat belt could be detected as not fastened impairing the restraint system
- Remedy
- Check the relevant seat belt buckles in the affected vehicles and replace if necessary
Incorrect starter wiring harness or exhaust holder may be fitted
An incorrect starter wiring harness or exhaust system holder may be installed. Both will be replaced on affected vehicles.
Official DVSA recall text
- Component
- INCORRECT STARTER WIRING HARNESS AND HOLDER FOR FIXING THE EXHAUST SYSTEM MAY BE INSTALLED
- Defect
- An incorrect starter wiring harness and a holder for fixing the exhaust system could be installed.
- Remedy
- Replace the starter wiring harness and the holder for fixing the exhaust on the affected vehicles.
Stability control software may react inaccurately
Incorrect stability control software may cause the system to react inaccurately, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
- Consequence
- If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Turbocharger oil line screws may loosen
Loose screws on the turbocharger oil feed and return lines may allow oil to leak. Oil near hot engine or exhaust parts may cause a fire. Dealers will inspect the lines and tighten them as needed, free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
- Consequence
- An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seatback latch may fail
The left-rear seatback latch may not withstand certain loads and could fail if struck by cargo, increasing the risk of injury in a crash. Dealers will replace the latch free of charge.
Official NHTSA recall text
- Component
- SEATS:MID/REAR ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
- Consequence
- In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call module may send an incorrect location
A damaged circuit in the emergency call module may send an inaccurate vehicle location, delaying emergency responders and increasing injury risk. Dealers will replace the module free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger sun visor may have airbag warning labels in another language
Incorrect foreign-language airbag warning labels on the passenger sun visor may leave occupants unaware of the risks to children in the front seat, increasing injury risk in a crash. Dealers will inspect and replace the warnings as needed free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:OTHER:LABELS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering connection may fail
The electrical connection between the power steering motor and control unit may fail, causing loss of steering assist and requiring greater effort to steer, increasing crash risk. Dealers will replace the control unit free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
- Consequence
- A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver airbag may not be bolted to its base plate
The driver airbag module may not be bolted to its base plate. Dealers will check the airbag and replace it if needed.
Official DVSA recall text
- Component
- THE FOUR LOCKNUTS SECURING THE AIR BAG MIGHT BE MISSING
- Defect
- Certain driver airbag modules might not be bolted onto the base plate.
- Remedy
- Check the driver airbag on the affected vehicles and replace it if necessary.
Front seat belts may be detected as unfastened
A correctly fastened front seat belt may be detected as unfastened, deactivating the electric PRE-SAFE function and pretensioner. They may not deploy in a crash, increasing injury risk. Dealers will inspect the front seat belt buckles and replace them as needed, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
- Consequence
- The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may report an inaccurate location
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver airbag module may not be properly bolted down
The driver's front airbag module may not be properly bolted down and may not deploy properly in a crash, increasing the risk of injury. Dealers will inspect the module and replace it if necessary free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
- Consequence
- In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Crankshaft surface damage may impair durability
Surface damage may impair the crankshaft's durability. The engine will be replaced on affected vehicles.
Official DVSA recall text
- Component
- THE CRANKSHAFT MAY EXHIBIT SURFACE DAMAGES
- Defect
- The durability of the crankshaft might be impaired.
- Remedy
- Replace the engine on affected vehicles.
Radar software may impair automatic braking
A software error in the radar sensor control unit may impair automatic braking, so the system may not apply partial or full braking as expected, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
- Component
- FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
- Consequence
- An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering sensor may not meet specifications
An internal sensor in the electric power steering unit may not meet specifications. The steering unit will be replaced.
Official DVSA recall text
- Component
- AN INTERNAL SENSOR WITHIN THE ELECTRIC POWER STEERING UNIT MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATIONS
- Defect
- An internal sensor within the electric power steering unit might not have been manufactured according to specifications.
- Remedy
- The affected vehicles are to have the steering unit replaced.
Passenger airbag status may be displayed incorrectly
The centre console may show an incorrect status for the front passenger airbags. The head unit software will be updated.
Official DVSA recall text
- Component
- THE STATUS OF THE FRONT PASSENGER AIRBAGS DISPLAYED IN THE CENTRE CONSOLE MIGHT NOT BE INDICATED CORRECTLY
- Defect
- The status of the front passenger airbags displayed in the centre console might not be indicated correctly.
- Remedy
- The affected vehicles head unit software will be updated
Front air bag deployment may be delayed
The frontal air bag may deploy late for some unbelted front seat passengers, increasing the risk of injury. Dealers will update the air bag control unit software parameters, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2019 Mercedes-Benz GLC63 AMG Coupe, GLC63S AMG Coupe, and GLC63 vehicles. In the event of a crash, the frontal air bag may have a delayed deployment for certain unbelted front seat passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- A delay in the air bag deployment can increase the risk of injury.
- Remedy
- MBUSA has notified owners, and dealers will update the air bag control unit software parameters, free of charge. The recall began March 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering sensor may fail
An internal sensor in the electric power steering unit may fail and deactivate steering assistance, increasing crash risk. Dealers will replace the steering unit free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.
- Consequence
- A loss of electric power steering assist can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number for this recall is 2019040007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag status may display incorrectly
The passenger air bag status may display incorrectly. A passenger may believe the air bag is on when it will not deploy in a crash, increasing injury risk. Dealers will update the audio head unit software free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
- Consequence
- If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine software update to improve emissions
Software updates are intended to improve vehicle emissions. The diesel engine control unit software will be updated, and a supplementary booklet added to the operator's manual.
Official DVSA recall text
- Component
- TO IMPROVE EMISSIONS OF THE AFFECTED VEHICLES.CERTAIN CALIBRATIONS OF FUNCTIONALITIES MUST BE CHANGED IN THE ENGINE MANAGEMENT
- Defect
- Improve the vehicle emissions via software updates.
- Remedy
- Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Rear seatbelt latch plates may become trapped
Rear seatbelt latch plates may retract into the interior trim, preventing passengers from using the belts and increasing injury risk in a crash. Dealers will install felt strips between the interior panels free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
- Consequence
- If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front turn signals may show the wrong colour
The front turn signals may appear pink or violet, making them harder for other drivers to recognise and increasing the risk of a crash. Dealers will check the signal colour and replace the LED module if needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:TURN SIGNAL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's airbag housing may fail during deployment
The driver's airbag housing may fail when the airbag deploys in a crash, reducing its restraint effect and allowing parts to enter the passenger compartment, increasing injury risk. The driver's airbag will be replaced.
Official DVSA recall text
- Component
- DRIVER'S AIRBAG GAS GENERATOR HOUSING FAILURE DURING DEPLOYMENT
- Defect
- On affected vehicles it has been determined that drivers airbags with potentially faulty gas generator housing material may have been installed in vehicles of model series 156 176 246 205 238 & 253. If the material of the gas generator housing fails during airbag deployment in the event of a crash the airbag system would possibly no longer have a restraint effect. In addition separating parts could enter the passenger compartment. This could lead to an increased risk of injury.
- Remedy
- On affected vehicles replace the driver�s airbag
Steering wiring fault may deploy the driver's airbag
The steering column clock spring may break, illuminating warning messages and, in extreme cases, causing the driver's airbag to deploy. The steering components will be grounded correctly.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components
Airbag connector fault may deactivate passenger airbag
Connector pins for the occupant classification system may be out of specification and, over time, deactivate the passenger airbag. The connector pins will be replaced.
Official DVSA recall text
- Component
- AIRBAG CONTROL UNIT CONNECTION MAY NOT BE MANUFACTURED TO SPECIFICATION
- Defect
- The connector pins of the occupant classification system to the airbag control unit might have been manufactured outside specification. After a period of time this may cause decativation of the passnger airbag.
- Remedy
- On affected vehicles replace the connector pins of the occupant classification system.
Steering components may be insufficiently grounded
Insufficient grounding may cause the steering column clock spring to fail and the driver airbag to deploy unintentionally, risking injury or a collision. A contact bridge will be fitted to provide correct grounding.
Official DVSA recall text
- Component
- STEERING COMPONENTS MAY BE INSUFFICIENTLY GROUNDED
- Defect
- It has been determined that the steering airbag electrical components are insufficiently grounded. Failure of the steering column module clock spring could result in an inadvertent deployment of the driver airbag which may cause risk of injury to the driver and an increased risk of a potential collision.
- Remedy
- On affected vehicles the manufacturer will fit a contact bridge to the outer race of the steering column top bearing which will provide correct grounding.
Steering column wiring may cause airbag deployment
The steering column clock spring may break, triggering warning messages and, in extreme cases, deploying the driver's airbag. The steering components will be grounded sufficiently.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Steering column wiring fault may deploy the airbag
The steering column clock spring may break, triggering warning messages and, in extreme cases, deploying the driver's airbag. The steering components will be grounded adequately.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Driver air bag inflator may rupture
Defective steel in the driver air bag inflator housing may cause improper inflation or rupture during deployment, potentially causing serious injury or death. Dealers will replace the driver air bag module, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
- Consequence
- In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
- Remedy
- MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seat belt latch plates may retract into trim
Rear outboard seat belt latch plates may retract into the interior trim, preventing passengers from fastening their belts and increasing the risk of injury in a crash. Dealers will install a buffer to the C-pillar paneling, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
- Defect
- Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
- Consequence
- If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Windscreen bonding may fail in a collision
If the lower windscreen bonding fails in a collision, the windscreen may detach and affect passenger airbag effectiveness. The bonding will be checked and the windscreen replaced if needed.
Official DVSA recall text
- Component
- BONDING OF THE WINDSHIELD MAY BE INADEQUATE
- Defect
- The bonding of the windshield in the lower area may not correspond to the specification. During a collision the bonding may fail and the windscreen may detach. This could have an adverse affect on the effectiveness of the passenger airbag.
- Remedy
- On affected vehicles check bonding and if necessary replace windscreen.
Front seat belt pretensioners may not work
Front seat belt pretensioner ignitors may not work as expected, increasing the risk of occupant injury. The seat belt locking function is unaffected. The seat belts will be replaced with quality assured units.
Official DVSA recall text
- Component
- FRONT SEAT BELT TENSIONERS MAY NOT FUNCTION
- Defect
- The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.
- Remedy
- On affected vehicles replace seatbelts with quality assured units.
Steering column wiring fault may deploy airbag
The steering column clock spring may break, causing warning messages and, in extreme cases, deployment of the driver's airbag. The steering components will be grounded sufficiently.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Headlights may be misadjusted
Misadjusted headlights may not illuminate the road sufficiently, increasing crash risk. Dealers will inspect and adjust the headlamps as needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 GLC300, GLC300 4MATIC and GLC43 4MATIC vehicles. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- An insufficiently illuminated roadway may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on January 12, 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sunroof plastic covers may detach
The bonding securing the sunroof's front and side plastic covers may not meet specification, allowing them to detach while driving. Trims will be checked and re-bonded where necessary.
Official DVSA recall text
- Component
- FRONT AND SIDE PLASTIC COVERS OF THE PANORAMIC SUNROOF MAY NOT BE BONDED TO SPECIFICATION
- Defect
- The bonding retaining front and side plastic covers on the sunroof may not meet specification. As a result these could detach whilst the vehicle is in motion.
- Remedy
- On affected vehicles check trims and where necessary re-bond trims.
Sunroof panels may detach
Insufficient bonding may allow the fixed panoramic sunroof panels to separate while driving, creating a crash or injury risk for following traffic. Dealers will inspect the bonding and correct it as needed, free of charge.
Official NHTSA recall text
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
- Consequence
- If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
- Remedy
- MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Right front seatbelt pretensioner may not meet specification
The right front seatbelt pretensioner may not meet specification, which could affect its operation in a crash. The pretensioner will be replaced.
Official DVSA recall text
- Component
- RIGHT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
- Defect
- The right front seat belt pretensioner may not conform to specification . This may adversely affect it's operation in the event of an accident.
- Remedy
- Replace the pretensioner on affected vehicles.
Driver air bag may deploy unexpectedly
If an electrostatic discharge occurs while the air bag clockspring is broken, insufficient grounding may cause the driver air bag to deploy unexpectedly, increasing the risk of injury or a crash. Dealers will add grounding to the steering components free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering pins may lose contact
Improperly welded contact pins in the electric power steering control unit may lose contact, deactivating power steering assist and increasing the risk of a crash. Dealers will replace the electric power steering rack free of charge.
Official NHTSA recall text
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
- Consequence
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat belt pretensioners may not lock
An incorrect propellant mix in some pretensioner ignitors may mean the front seat belt pretensioners cannot be guaranteed to lock when deployed. The affected front seat belts will be replaced.
Official DVSA recall text
- Component
- LEFT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
- Defect
- The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed the lock function of the pre-tensioners cannot be guaranteed.
- Remedy
- Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.
Starting current limiter may overheat
After severe engine damage or seizure, repeated attempts to start the engine could overheat the starting current limiter and cause a fire. An additional fuse will be installed in the starter electrical line.
Official DVSA recall text
- Component
- STARTING CURRENT LIMITER MAY OVERLOAD
- Defect
- Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.
- Remedy
- Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.
Control unit coding may trigger unplanned vehicle actions
Incorrect control unit coding may trigger unplanned vehicle actions and cause safety or emissions systems to respond outside their design intent. The software in the corresponding control units will be updated.
Official DVSA recall text
- Component
- FAULTY CONTROL UNIT MAY CAUSE VEHICLE TO PERFORM OUTSIDE SPECIFICATION
- Defect
- Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
- Remedy
- Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
Front seatbelt pretensioners may not work properly
The front seatbelt pretensioners may not work properly in a crash, leaving occupants inadequately restrained and increasing injury risk. Dealers will replace the front seat belts free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:PRETENSIONER
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
- Consequence
- If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect software may affect air bag deployment
Incorrect software in control units may affect air bag deployment in a crash, increasing the risk of injury. Dealers will update the affected software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Consequence
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Starter current limiter may overheat
Repeated attempts to start an engine or transmission that cannot turn over may overheat the starting current limiter, melting nearby components and increasing fire risk. Dealers will install an additional fuse in the starter electrical line free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:STARTER ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
- Consequence
- If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Stability control unit may be damaged
A damaged stability control unit may activate stability control unexpectedly and alter the vehicle's path; the electronic parking brake may also fail. Either condition may increase crash risk. Dealers will replace the control units, free of charge.
Official NHTSA recall text
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been damaged before being installed.
- Consequence
- A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering column wiring may chafe
Incorrectly routed steering column wiring may chafe, causing an unexpected air bag deployment or engine stall and increasing crash risk. Dealers will reroute the wiring and replace any damaged harnesses free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:WIRING
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 vehicles manufactured June 16, 2015, to November 3, 2015, and 2016 GLC 300 4Matic vehicles manufactured July 16, 2015, to November 3, 2015. The steering columns in the affected vehicles may have the wiring harness for the switch module incorrectly routed. As a result, the harness may chafe and the air bag may unexpectedly deploy or the engine may stall.
- Consequence
- An unexpected air bag deployment or engine stall increases the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the wiring harnesses, properly rerouting them as necessary. Any damaged harnesses will be replaced. These repairs will be performed free of charge. The recall began on April 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.