Mercedes-Benz GLA recalls
72 official safety recalls for the Mercedes-Benz GLA from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Door lock may fail to engage automatic parking brake
Corrosion may cause the driver's door lock switch to fail to detect an open door, preventing the automatic parking brake from engaging and potentially allowing the vehicle to roll away. Dealers will replace the driver's door lock free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
- Consequence
- A vehicle rollaway increases the risk of a crash or injury.
- Remedy
- Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
Door may not open from inside
An incorrectly installed Bowden cable may prevent a door from opening from inside the vehicle, potentially trapping occupants and increasing the risk of injury. Dealers will inspect and repair the cable assembly as necessary, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLA 250 vehicles. The bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle.
- Consequence
- A door that cannot be opened may trap occupants inside the vehicle, which can increase the risk of injury.
- Remedy
- Dealers will inspect and repair the bowden cable assembly as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 13, 2026.
Front short-range sensor circuit board may be out of specification
The front short-range sensor circuit board may not meet specifications. The sensor will be replaced by a service partner.
Official DVSA recall text
- Component
- SRPC2515 - Short-range sensor front
- Defect
- Mercedes-Benz AG has determined that on certain A-Class (177 platform) C-Class (206 platform) EQA (243 platform) GLA (247 platform) GLC (254 platform) EQE (295 platform) V-Class (447 platform) and G-Class (465 platform) vehicles the circuit board of the front short-range sensor might not meet specifications.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the short-range sensor on the affected vehicles
Headlights may be aimed incorrectly
Missing headlight aim markings may result in incorrectly aimed headlights, reducing visibility or causing glare for oncoming traffic and increasing crash risk. Dealers will inspect and replace the headlights as necessary, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 AMG GLA 35 4MATIC, GLA 250 4MATIC, and GLA 250 vehicles. The front headlights may have missing headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Incorrectly aimed headlights can reduce driver visibility or create a glare for oncoming traffic, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the headlights as necessary, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025090005.
Exhaust manifold sealing ring may be missing
The sealing ring between the exhaust manifold and turbocharger may be missing. A sealing ring will be fitted.
Official DVSA recall text
- Component
- SRPC2415 - Sealing Ring of Exhaust Manifold
- Defect
- On affected vehicles the sealing ring between the exhaust manifold and turbocharger might be missing.
- Remedy
- Retrofit the sealing ring on the affected vehicles.
Steering software backup may fail
The steering software backup function may not meet specifications, impairing power assistance and potentially causing loss of steerability. The electric steering software will be updated.
Official DVSA recall text
- Component
- SRPC2404 â Backup function of steering software
- Defect
- On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.
- Remedy
- Update the software of the electric steering on the affected vehicles.
Sunroof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not have been bonded correctly during a prior repair. The front fixed sunroof element will be checked and replaced if needed.
Official DVSA recall text
- Component
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Defect
- On affected vehicles the panel located between the windshield and the panoramic sunroof might not have been bonded correctly during a prior service repair.
- Remedy
- Check the front fixed element of the panoramic sliding sunroof and replace if necessary.
Front roof panel may detach
The front roof panel may not have been bonded correctly during a prior repair and could detach, creating a road hazard and increasing crash risk. Dealers will replace the front panel, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
- Consequence
- A detached roof panel can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear brake pad inspection gauge may be missing
The vehicle may lack a gauge for checking rear brake pad wear, and the owner's manual may not explain how to use one. Worn pads can reduce braking ability and increase the risk of a crash. Dealers will install a gauge and provide supplemental manual information free of charge.
Official NHTSA recall text
- Component
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Consequence
- Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
- Remedy
- Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Headlights may be incorrectly adjusted
Incorrectly adjusted headlights may reduce visibility for oncoming traffic, increasing crash risk. Dealers will inspect and correct the headlight adjustment as necessary, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 A220, GLA250, and AMG GLA35 vehicles. The headlights may be incorrectly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Incorrectly adjusted headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
- Remedy
- Dealers will inspect and correct the headlight adjustment, as necessary, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SIM card software may disable emergency calls
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera image may not display
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear brake caliper fasteners may be loose
Loose rear brake caliper fasteners may reduce braking performance or let brake components detach, increasing crash risk and creating a road hazard. Dealers will inspect and tighten the fasteners as needed, free of charge.
Official NHTSA recall text
- Component
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
- Consequence
- Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
- Remedy
- Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Left door lock pawl spring may lack grease
The locking pawl spring in the left side door locks may not be greased to specification. The remedy is to grease the spring.
Official DVSA recall text
- Component
- LOCKING PAWL SPRING OF THE LEFT HAND SIDE DOOR LOCKS MIGHT NOT BE GREASED CORRECTLY
- Defect
- On certain vehicles with an additional door lock the locking pawl spring of the left side door locks might not be greased according to specifications.
- Remedy
- Conduct greasing of the locking pawl spring on the affected vehicles.
Fuel rail may leak
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- Consequence
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Roof panel may not be bonded correctly
The panel between the windscreen and panoramic sunroof may not be bonded correctly after a prior repair. It may need to be removed and replaced.
Official DVSA recall text
- Component
- VEHICLES WITH A PANORAMIC SUNROOFTHE POLYCARBONATE PANEL MAY NOT HAVE BEEN BONDED CORRECTLY DURING A PRIOR SERVICE REPAIR
- Defect
- The polycarbonate panel located between the windshield and the panoramic sunroof may not have been bonded correctly during a prior service repair.
- Remedy
- Remove the bonded panel and install a new polycarbonate panel if required.
Steering shaft universal joint bore may be out of specification
A bore in the steering shaft universal joint may not meet specifications. The steering shaft will be checked and replaced if necessary.
Official DVSA recall text
- Component
- A BORE IN THE UNIVERSAL JOINT ON THE STEERING SHAFT MIGHT NOT MEET SPECIFICATIONS
- Defect
- A bore in the universal joint on the steering shaft might not meet specifications.
- Remedy
- Check the steering shaft on the affected vehicles and replace it if necessary.
Multimedia software may disable rearview camera display
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence
- A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy
- The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
- Component
- THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
- Defect
- The behaviour of the emergency call system might not meet specifications.
- Remedy
- Update the software of the communication module for the emergency call system.
Spark plugs may not meet specifications
The installed spark plugs may not meet specifications. They will be replaced.
Official DVSA recall text
- Component
- THE VARIANT OF SPARK PLUGS INSTALLED MAY NOT MEET SPECIFICATIONS
- Defect
- The variant of spark plugs installed may not meet specifications.
- Remedy
- Replace the spark plugs on the affected vehicles.
Steering shaft bearing may separate from universal joint
Excessive movement in the steering shaft bore may cause the universal joint bearing to separate, resulting in loss of steering control and increasing the risk of a crash. Dealers will inspect and, as necessary, replace the steering shaft free of charge.
Official NHTSA recall text
- Component
- STEERING:GEAR BOX:SHAFT SECTOR
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
- Consequence
- A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication module software may not meet specifications
Some communication module software may not meet specifications. Dealers will update the software.
Official DVSA recall text
- Component
- THE SOFTWARE OF CERTAIN COMMUNICATION MODULES MAY NOT MEET SPECIFICATIONS
- Defect
- The software of certain communication modules may not meet specifications.
- Remedy
- Carry out an update to the software of the communication module on affected vehicles.
Communication module may be deactivated
The communication module may be deactivated. Its configuration will be checked and the module activated if necessary.
Official DVSA recall text
- Component
- THE COMMUNICATION MODULE MAY BE DEACTIVATED
- Defect
- The communication module may be deactivated
- Remedy
- Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
Passenger airbag ground connection may be inadequate
The passenger airbag ground connection may not meet specifications. It will be checked and reworked if necessary.
Official DVSA recall text
- Component
- THE GROUND CONNECTION OF THE PASSENGER AIR BAG MIGHT NOT MEET SPECIFICATIONS
- Defect
- The ground connection of the passenger airbag might not meet specifications.
- Remedy
- Check the ground connection of the passenger airbag and rework it if necessary.
Front roof panel may detach
The front roof panel may have been bonded incorrectly during a prior repair. The adhesive may deteriorate, allowing the panel to detach and become a road hazard. Dealers will remove and replace the panel using the specified repair materials, free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
- Consequence
- The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag ground connection may cause inadvertent deployment
A poorly mounted ground connection may cause the front passenger airbag to deploy unintentionally, increasing the risk of injury or a crash. Dealers will inspect and correct the connection if necessary, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
- Consequence
- Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020037.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Consequence
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION: AUTO CRASH NOTIFICATION
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission control unit may lose power
The transmission control unit may lose power while driving, causing the transmission to shift into neutral and the vehicle to lose drive. Dealers will replace the control unit free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
- Consequence
- If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Control unit box screw connection may be incorrect
The screw connection of the control unit box may not meet specifications. It will be checked and corrected if necessary.
Official DVSA recall text
- Component
- THE SCREW CONNECTION OF THE CONTROL UNIT BOX MIGHT NOT MEET THE SPECIFICATION
- Defect
- The screw connection of the control unit box might not meet the specification.
- Remedy
- Check the screw connection on the affected vehicles and correct it if necessary.
Engine compartment fusebox may come loose
The fusebox may come loose and damage fuses, disrupting the engine, power steering assist, electronic stability control or Active Brake Assist. A loss of these functions may increase crash risk. Dealers will inspect the mounting and correct it as needed, free of charge.
Official NHTSA recall text
- Component
- FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
- Consequence
- A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Turbocharger oil supply line may leak
The turbocharger oil supply line may leak. It will be checked and replaced if necessary.
Official DVSA recall text
- Component
- THE OIL SUPPLY LINE OF THE TURBOCHARGER MAY LEAK
- Defect
- The oil supply line of the turbocharger might leak
- Remedy
- Check the oil supply line of the turbocharger on the affected vehicles and replace it if necessary
Emergency call system software may not meet specifications
The communication module software for the emergency call system does not meet specifications. The software will be updated.
Official DVSA recall text
- Component
- THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION
- Defect
- On affected vehicles the software of the communication module for the emergency call system does not meet the specification
- Remedy
- Update the software of the communication module for the emergency call system
Rear axle bolts may not be tightened correctly
Rear axle bolts may be incorrectly tightened. Their tightness will be checked and corrected if necessary.
Official DVSA recall text
- Component
- THE BOLTS ON THE REAR AXLE MAY NOT BE TIGHTENED CORRECTLY
- Defect
- The bolts on the rear axle might not be tightened correctly
- Remedy
- Check the tightening of the bolts on the rear axle on the affected vehicles and correct it if necessary
Emergency call system may report an inaccurate location
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
- Component
- COMMUNICATION
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear middle seat belt anchor may be loose
A loose left anchor plate may prevent the rear middle seat belt from being properly secured, increasing the risk of injury in a crash. Dealers will inspect and correct the installation as necessary, free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS:REAR/OTHER
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.
- Consequence
- The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seat covering may block child seat anchor
The rear seat covering may block access to the center seat's top tether anchor, preventing a child seat from being secured as intended and increasing injury risk in a crash. Dealers will check the covering and replace it if needed, free of charge.
Official NHTSA recall text
- Component
- SEATS
- Defect
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
- Consequence
- If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
- Remedy
- Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sunroof leak may affect window air bag
Water may leak through the sunroof and affect the window air bag's electrical contacts, causing the air bag not to deploy as intended and increasing the risk of injury in a crash. Dealers will inspect the bonding and contacts and replace components as needed, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:SIDE/WINDOW
- Defect
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.
- Consequence
- Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
- Remedy
- Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver's airbag housing may fail during deployment
The driver's airbag housing may fail when the airbag deploys in a crash, reducing its restraint effect and allowing parts to enter the passenger compartment, increasing injury risk. The driver's airbag will be replaced.
Official DVSA recall text
- Component
- DRIVER'S AIRBAG GAS GENERATOR HOUSING FAILURE DURING DEPLOYMENT
- Defect
- On affected vehicles it has been determined that drivers airbags with potentially faulty gas generator housing material may have been installed in vehicles of model series 156 176 246 205 238 & 253. If the material of the gas generator housing fails during airbag deployment in the event of a crash the airbag system would possibly no longer have a restraint effect. In addition separating parts could enter the passenger compartment. This could lead to an increased risk of injury.
- Remedy
- On affected vehicles replace the driver�s airbag
Rear centre child seat tether anchorage may be missing
The rear centre seat may be missing its child seat top tether anchorage, so a child seat cannot be properly installed there, increasing injury risk. Dealers will replace the rear seat backrest free of charge.
Official NHTSA recall text
- Component
- CHILD SEAT:TETHER: CONNECTOR/CLIP
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
- Consequence
- If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began August 15, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering wiring fault may deploy the driver's airbag
The steering column clock spring may break, illuminating warning messages and, in extreme cases, causing the driver's airbag to deploy. The steering components will be grounded correctly.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components
Steering components may be insufficiently grounded
Insufficient grounding may cause the steering column clock spring to fail and the driver airbag to deploy unintentionally, risking injury or a collision. A contact bridge will be fitted to provide correct grounding.
Official DVSA recall text
- Component
- STEERING COMPONENTS MAY BE INSUFFICIENTLY GROUNDED
- Defect
- It has been determined that the steering airbag electrical components are insufficiently grounded. Failure of the steering column module clock spring could result in an inadvertent deployment of the driver airbag which may cause risk of injury to the driver and an increased risk of a potential collision.
- Remedy
- On affected vehicles the manufacturer will fit a contact bridge to the outer race of the steering column top bearing which will provide correct grounding.
Steering column wiring may cause airbag deployment
The steering column clock spring may break, triggering warning messages and, in extreme cases, deploying the driver's airbag. The steering components will be grounded sufficiently.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Steering column wiring fault may deploy airbag
The steering column clock spring may break, causing warning messages and, in extreme cases, deployment of the driver's airbag. The steering components will be grounded sufficiently.
Official DVSA recall text
- Component
- ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
- Defect
- The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
- Remedy
- Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Low-beam headlights may have reduced range
The low-beam setting may reduce the range of the headlights, affecting visibility and increasing crash risk. Dealers will inspect and adjust the headlights as needed, free of charge.
Official NHTSA recall text
- Component
- EXTERIOR LIGHTING:HEADLIGHTS
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- Reduced headlight range can affect visibility and increase the risk of a crash.
- Remedy
- MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2017100009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver air bag may deploy unexpectedly
If an electrostatic discharge occurs while the air bag clockspring is broken, insufficient grounding may cause the driver air bag to deploy unexpectedly, increasing the risk of injury or a crash. Dealers will add grounding to the steering components free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Consequence
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake booster vacuum line may fail
The vacuum line connection may fail, cutting vacuum supply to the brake booster. After a few brake applications, more pressure may be needed on the pedal for the appropriate braking effect. The vacuum line will be replaced with a quality-assured component.
Official DVSA recall text
- Component
- VACUUM LINE BRAKE BOOSTER MAY BREAK
- Defect
- The connection fitting of the vacuum line to the brake booster is not to specification and my not be durable. If the connection fails the brake booster will no longer be supplied with vacuum. After a few brake applications the driver will have to apply additional pressure to the brake pedal to gain the appropriate braking effect.
- Remedy
- Recall the vehicles that are likely to be affected and replace the vacuum line on the brake booster with a quality assured component.
Front passenger airbag may not deploy fully
The airbag igniter propellant mixture may be out of specification, so the front passenger airbag may fail to deploy or deploy only partly when activated, increasing injury risk. The airbag assembly will be replaced.
Official DVSA recall text
- Component
- AIRBAG MAY NOT DEPLOY CORRECTLY
- Defect
- The propellant mixing ratio in the igniters of the front passenger airbag assembly may not meet specification. If the airbag is required and activated it might not deploy or not completely deploy. This could increase the risk of injury to the occupants.
- Remedy
- Recall the vehicles that are likely to be affected and replace the front passenger airbag assembly.
Right window airbag may not deploy
The right window airbag may not meet specifications and may fail to deploy in an accident. It will be replaced.
Official DVSA recall text
- Component
- RIGHT WINDOW AIRBAG MAY FAIL TO DEPLOY AS INTENDED
- Defect
- The right widow airbag may not meet specification. As a result it may not deploy in the event of an accident.
- Remedy
- On affected vehicles replace the right window air bag.
Left window airbag may not deploy in a crash
The left window airbag may not meet specification and may not deploy in an accident. It will be replaced.
Official DVSA recall text
- Component
- LEFT WINDOW AIRBAG MAY NOT DEPLOY AS INTENDED
- Defect
- The left widow airbag may not meet specification. As a result it may not deploy in the event of an accident.
- Remedy
- On affected vehicles replace the left window air bag.
Starting current limiter may overheat
After severe engine damage or seizure, repeated attempts to start the engine could overheat the starting current limiter and cause a fire. An additional fuse will be installed in the starter electrical line.
Official DVSA recall text
- Component
- STARTING CURRENT LIMITER MAY OVERLOAD
- Defect
- Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.
- Remedy
- Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.
Control unit coding may trigger unplanned vehicle actions
Incorrect control unit coding may trigger unplanned vehicle actions and cause safety or emissions systems to respond outside their design intent. The software in the corresponding control units will be updated.
Official DVSA recall text
- Component
- FAULTY CONTROL UNIT MAY CAUSE VEHICLE TO PERFORM OUTSIDE SPECIFICATION
- Defect
- Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
- Remedy
- Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
Starter current limiter may overheat
Repeated attempts to start an engine or transmission that cannot turn over may overheat the starting current limiter, melting nearby components and increasing fire risk. Dealers will install an additional fuse in the starter electrical line free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:STARTER ASSEMBLY
- Defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
- Consequence
- If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Airbag inflator may fail to ignite
A pelvis or front passenger airbag inflator initiator may fail to ignite in a crash, preventing the airbag from deploying as intended and increasing injury risk. Dealers will replace the affected airbag modules free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
- Consequence
- If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Clutch weld may fail and cause loss of drive
A faulty or cracked weld in the clutch may fail, causing limp-home mode or loss of drive and increasing collision risk. Replace the transmission dual clutch.
Official DVSA recall text
- Component
- VEHICLE MAY STALL
- Defect
- A potentially faulty weld between the plate carrier and the hub of a clutch could be faulty/cracked and could fail. This can cause limp-home mode to be adopted or all drive to be lost. As a result the risk of a collision is heightened.
- Remedy
- Recall the vehicles that are likely to be affected and replace the dual clutch of the transmission.
High-pressure fuel lines may crack and leak
Fuel lines may crack over time and leak; escaping fuel near an ignition source could cause a fire. The high-pressure fuel lines will be replaced.
Official DVSA recall text
- Component
- RISK OF FIRE
- Defect
- The high pressure fuel lines have not been manufactured to the correct specification which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.
- Remedy
- Recall the vehicles that are likely to be affected and replace the high pressure fuel lines.
Exhaust camshaft may break and damage engine
An incorrectly manufactured camshaft could break and damage the engine, causing sudden loss of drive and increasing collision risk. The exhaust camshaft will be replaced.
Official DVSA recall text
- Component
- ENGINE MAY FAIL
- Defect
- The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs it will lead to a sudden loss of drive thereby increasing the risk of a collision.
- Remedy
- Recall the vehicles that are likely to be affected and replace the exhaust camshaft.
Camshafts may fail and cause engine damage
Camshafts that were not made correctly may fail, causing engine damage and a stall. The camshafts will be replaced.
Official DVSA recall text
- Component
- ENGINE MAY FAIL
- Defect
- On certain petrol engines the camshafts may not have been correctly manufactured. They may fail causing engine damage and the engine to stall
- Remedy
- On affected vehicles replace camshafts.
Intake camshaft may break and damage engine
The camshaft may break because it was not made to specification, damaging the engine and causing a sudden loss of drive that could increase collision risk. The intake camshaft will be replaced.
Official DVSA recall text
- Component
- ENGINE MAY FAIL
- Defect
- The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs it will lead to a sudden loss of drive thereby increasing the risk of a collision.
- Remedy
- Recall the vehicles that are likely to be affected and replace the intake camshaft.
Camshaft welds may fail and damage the engine
Welds on an intake or exhaust camshaft may fail and damage the engine, potentially causing a stall and increasing crash risk. Dealers will replace affected camshafts free of charge.
Official NHTSA recall text
- Component
- ENGINE AND ENGINE COOLING:ENGINE
- Defect
- Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
- Consequence
- Engine damage may result in a stall, increasing the risk of a crash.
- Remedy
- Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag may not deploy in a crash
Incorrectly fitted fuses may affect passenger seat occupancy recognition and prevent the passenger airbag from deploying in certain conditions. The fuses will be checked and the fuse box replaced if necessary.
Official DVSA recall text
- Component
- FRONT PASSENGER AIRBAG MAY NOT DEPLOY
- Defect
- Certain fuses in the passenger's footwell may not have been fitted correctly. This may adversely affect the instrument cluster windscreen wipers and the passenger seat occupancy recognition system. In certain conditions this may cause the passenger's air bag not to deploy in an accident.
- Remedy
- On affected vehicles check fuses and if necessary replace fuse box.
Chain tensioner seal may leak oil
A seal that does not meet specification may leak oil and contaminate the environment; excessive oil loss may damage the engine. The chain tensioner sealing ring will be replaced.
Official DVSA recall text
- Component
- OIL MAY LEAK
- Defect
- On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
- Remedy
- On affected vehicles replace the chain tensioner sealing ring.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.