Mercedes-Benz EQS recalls

34 official safety recalls for the Mercedes-Benz EQS from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

  1. Reversing warning sound may be incorrect

    Reported June 5, 2025Model years 2022–2025NHTSA campaign 25V36600094 vehicles affected

    AVAS software may produce an incorrect external pedestrian warning sound while reversing, so pedestrians may not be alerted and crash risk may increase. Dealers will update the software free of charge.

    Official NHTSA recall text
    Component
    BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
    Consequence
    A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
    Remedy
    Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

  2. Incorrect fuse box may cause power loss or fire

    Reported May 12, 2025Model years 2023–2024NHTSA campaign 25V255000443 vehicles affected

    An incorrect fuse box may cause sudden loss of drive power or critical safety functions, or increase fire risk. Dealers will inspect and replace the main fuse boxes, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
    Consequence
    An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
    Remedy
    Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

  3. Mounting brackets may damage side-curtain air bags

    Reported December 20, 2024Model years 2023NHTSA campaign 24V9600001 vehicle affected

    Sharp edges on mounting brackets near the roof may damage a side-curtain air bag during deployment, increasing injury risk in a crash. Dealers will inspect and, if necessary, replace the window air bags and mounting brackets free of charge.

    Official NHTSA recall text
    Component
    AIR BAGS:CRITICAL FASTENERS
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
    Consequence
    An air bag that is damaged during deployment can increase the risk of injury in a crash.
    Remedy
    Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
    Notes
    The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

  4. Battery management software may shut down high-voltage system

    Reported June 26, 2024Model years 2023–2024DVSA recall R/2024/2571,718 vehicles affected

    In specific situations, battery management software may shut down the high-voltage system, causing an unannounced loss of propulsion. The battery management system software will be updated.

    Official DVSA recall text
    Component
    SRPC2408 - Memory Overflow Battery Management System
    Defect
    On affected vehicles the software of the battery management system might lead to a shutdown of the high voltage system in specific situations resulting in an unannounced loss of propulsion.
    Remedy
    Update the battery management system software.

  5. Battery software may cause sudden loss of drive power

    Reported May 28, 2024Model years 2023–2025NHTSA campaign 24V37200014,912 vehicles affected

    Battery management software may shut down the high-voltage battery, causing a sudden loss of drive power and increasing crash risk. Dealers will update the software free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
    Consequence
    A sudden loss of drive power increases the risk of a crash.
    Remedy
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  6. 80A fuses may not meet requirements

    Reported March 25, 2024Model years 2023DVSA recall R/2024/13013,870 vehicles affected

    Some 80A fuses may not meet requirements. The affected main fuse boxes will be replaced.

    Official DVSA recall text
    Component
    SRPC2401 - System protection
    Defect
    On certain vehicles some 80A fuses installed might not meet requirements.
    Remedy
    Replace the respective main fuse boxes on the affected vehicles.

  7. Main fuses may fail

    Reported February 16, 2024Model years 2023–2024NHTSA campaign 24V11500031,848 vehicles affected

    Incorrectly manufactured 80-Amp fuses may fail, causing sudden loss of drive power or safety functions such as restraints or the instrument cluster, and may increase fire risk. Dealers will replace the main fuse boxes free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
    Consequence
    An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
    Remedy
    Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  8. Rear seat belt buckle bolts may be under-tightened

    Reported July 19, 2023Model years 2021DVSA recall R/2023/2101 vehicle affected

    The rear seat belt buckle bolts may not be tight enough. They will be checked and retightened if necessary.

    Official DVSA recall text
    Component
    On certain vehicles the bolting of the rear seat belt buckles might be fastened with an insufficient tightening torque.
    Defect
    On certain vehicles the bolting of the rear seat belt buckles might be fastened with an insufficient tightening torque.
    Remedy
    Check the bolting of the rear seat belt buckles on the affected vehicles and rework them if necessary.

  9. Electric drivetrain software may not meet specifications

    Reported July 14, 2023Model years 2021–2022DVSA recall R/2023/1931,570 vehicles affected

    The electric drivetrain software may not meet specifications. The software will be updated.

    Official DVSA recall text
    Component
    On affected vehicles software of the electric drivetrain might not meet specifications.
    Defect
    On affected vehicles software of the electric drivetrain might not meet specifications.
    Remedy
    Update the electric drivetrain software.

  10. Stability control monitoring software may not meet specifications

    Reported July 14, 2023Model years 2021–2022DVSA recall R/2023/1732,456 vehicles affected

    The Electronic Stability Program monitoring software may not meet specifications. The control unit software will be updated.

    Official DVSA recall text
    Component
    THE MONITORING SOFTWARE OF THE ELECTRONIC STABILITY PROGRAM (EPS) MIGHT NOT MEET SPECIFICATIONs.
    Defect
    The monitoring software of the Electronic Stability Program (ESP) might not meet specifications.
    Remedy
    Update the software of the ESP control unit.

  11. Rear seat belt buckle bolts may be unsecured

    Reported June 30, 2023Model years 2022–2023NHTSA campaign 23V4640006 vehicles affected

    Unsecured rear seat belt buckle bolts may prevent the belts from properly restraining occupants in a crash, increasing injury risk. Dealers will inspect and secure the bolts as necessary, free of charge.

    Official NHTSA recall text
    Component
    SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
    Consequence
    Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
    Remedy
    Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  12. Drivetrain software error may cut drive power

    Reported June 5, 2023Model years 2022–2023NHTSA campaign 23V4050008,281 vehicles affected

    A software error in the electric drivetrain may cause a loss of drive power, increasing the risk of a crash. Dealers will update the drivetrain software, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:PROPULSION SYSTEM
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
    Consequence
    A loss of drive power can increase the risk of a crash.
    Remedy
    Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  13. Stability control software may disable safety systems

    Reported May 19, 2023Model years 2022NHTSA campaign 23V3600007,558 vehicles affected

    A software malfunction may disable ABS, ASR, ESP and EBD, and cause the speed display to fail, increasing crash risk. Dealers will update the ESP control unit software free of charge.

    Official NHTSA recall text
    Component
    ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.
    Consequence
    Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.
    Remedy
    Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  14. Battery monitoring system may miss a malfunction

    Reported May 2, 2023Model years 2022–2023NHTSA campaign 23V3090003,828 vehicles affected

    The high-voltage battery monitoring software may not alert the driver to a battery malfunction, increasing injury risk. Dealers will update the battery management software free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
    Consequence
    A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
    Remedy
    Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  15. Centre airbag may not inflate as intended

    Reported March 22, 2023Model years 2022DVSA recall R/2023/0606 vehicles affected

    The centre airbag may not meet specification and may not inflate as intended in a crash. It will be replaced.

    Official DVSA recall text
    Component
    On affected vehicles the centre airbag may not meet specification. In the event of a crash the airbag may not inflate as intended.
    Defect
    On affected vehicles the centre airbag may not meet specification. In the event of a crash the airbag may not inflate as intended.
    Remedy
    Replace the centre airbag.

  16. Windshield attachments may impair air bag and safety system operation

    Reported February 10, 2023Model years 2022NHTSA campaign 23V0740003 vehicles affected

    The camera and rearview mirror may not be securely attached to the windshield and could detach, impairing passenger air bag deployment and driver assistance systems. This can increase the risk of injury or a crash. Dealers will replace the windshield and reinstall the camera and mirror as needed, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS580 vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach, impairing front passenger air bag deployment and various assistance systems, including Adaptive Cruise Control (DISTRONIC) with active steering assist, Brake Assists with pedestrian detection, Lane Keeping Assists, Traffic Sign Assist, Augmented Reality function and Rain and Light Sensors.
    Consequence
    Impaired deployment of an air bag can increase the risk of injury. Impaired driver assistance safety systems can increase the risk of a crash.
    Remedy
    Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror as necessary, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030002.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  17. Communication module software may be incorrect

    Reported October 26, 2022Model years 2021DVSA recall R/2022/300280 vehicles affected

    The communication module software may not meet specifications. The software will be updated.

    Official DVSA recall text
    Component
    SOFTWARE OF THE COMMUNICATION MODULE MAY NOT CORRESPOND WITH THE SPECIFICATIONS
    Defect
    The software of the communication module may not correspond with the specifications.
    Remedy
    Update the software of the communication module in the affected vehicles.

  18. Towing eye thread may be incorrect

    Reported August 16, 2022Model years 2021DVSA recall R/2022/24612 vehicles affected

    The thread for the towing device in a front or rear bumper may not meet specifications. The towing device will be checked and reworked if necessary.

    Official DVSA recall text
    Component
    INCORRECT TOWING EYE THREADED CONNECTION
    Defect
    The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications.
    Remedy
    The towing device of the affected vehicles will be checked and if necessary reworked.

  19. Towing device thread may not meet specifications

    Reported August 16, 2022Model years 2021–2022DVSA recall R/2022/245388 vehicles affected

    The thread in the front or rear bumper towing device may not meet specifications. The towing device will be checked and reworked if necessary.

    Official DVSA recall text
    Component
    The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications.
    Defect
    The thread of the towing device in the front or rear bumper of certain vehicles might not correspond to the specifications.
    Remedy
    The towing device of the affected vehicles will be checked and if necessary reworked.

  20. Rearview camera image may not display

    Reported July 11, 2022Model years 2022NHTSA campaign 22V4930008,530 vehicles affected

    A software error may prevent the rearview camera image from appearing, reducing the driver's rear view and increasing crash risk. Dealers will update the multimedia system software, free of charge.

    Official NHTSA recall text
    Component
    BACK OVER PREVENTION:DISPLAY FUNCTION
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    Consequence
    An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
    Remedy
    Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  21. Tow ring may detach during transport

    Reported July 1, 2022Model years 2022NHTSA campaign 22V4670002,526 vehicles affected

    Insufficient thread depth in a bumper tow ring assembly may cause the ring to detach during vehicle transport or loading, increasing crash or injury risk. Dealers will inspect and replace the tow ring assembly thread as needed, free of charge.

    Official NHTSA recall text
    Component
    STRUCTURE:BODY:BUMPERS
    Defect
    Mercedes-Benz, LLC (MBUSA) is recalling certain 2022 Mercedes-Benz EQS 450, EQS 580 and AMG EQS53 vehicles. The front or rear bumper tow ring assembly may have insufficient thread depth, which can result in the tow ring detaching from the vehicle.
    Consequence
    A tow ring that detaches during vehicle transport or loading can increase the risk of a crash or injury.
    Remedy
    Dealers will inspect and replace the tow ring assembly thread, as necessary, free of charge. Owners notification letters were mailed August 24, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070019/20.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  22. Charging cable may not meet specifications

    Reported May 25, 2022Model years 2021DVSA recall R/2022/048190 vehicles affected

    A Mode 2 cable for charging from a household socket may not meet specifications. The cable will be checked and replaced if necessary.

    Official DVSA recall text
    Component
    CERTAIN MODE 2 CHARGING CABLES FOR CHARGING AT A HIOUSEHOLD POWER SOCKET MIGHT NOT MEET SPECIFICATIONS
    Defect
    Certain Mode 2 charging cables for charging at a household power socket might not meet specifications.
    Remedy
    Check the Mode 2 charging cable on the affected vehicles and replace it if necessary.

  23. Hands-off detection may miss hands away from the wheel

    Reported May 16, 2022Model years 2020–2022DVSA recall R/2022/1142,538 vehicles affected

    The hands-off detection system may not detect when the driver's hands are away from the steering wheel. The remedy is to update the system coding.

    Official DVSA recall text
    Component
    THE HANDS-OFF DETECTION MIGHT NOT DETECT WHEN THE DRIVER'S HANDS ARE AWAY FROM THE STEERING WHEEL
    Defect
    The hands-off detection might not detect when the driver's hands are away from the steering wheel.
    Remedy
    Update the coding of the hand detection system on the affected vehicles.

  24. Engine and body ground connections may be loose

    Reported April 28, 2022Model years 2021DVSA recall R/2022/0773 vehicles affected

    Some engine and body ground connections may not be secured to specification. The connections will be checked and tightened if needed.

    Official DVSA recall text
    Component
    SOME ENGINE AND BODY GROUND CONNECTIONS MAY NOT BE SECURED TO SPECIFICATION
    Defect
    Some Engine and Body ground connections may not be secured to specification.
    Remedy
    Check the ground connections and if necessary tighten them according to specifications.

  25. Overhead control panel may deactivate

    Reported March 25, 2022Model years 2022NHTSA campaign 22V1900008 vehicles affected

    A software error may permanently deactivate the overhead control panel, preventing occupants from manually contacting emergency personnel and delaying response. Dealers will update the panel software free of charge. All affected vehicles have been remedied.

    Official NHTSA recall text
    Component
    COMMUNICATION: AUTO CRASH NOTIFICATION
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
    Consequence
    A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
    Remedy
    Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  26. Steering wheel hands-off detection may fail

    Reported March 25, 2022Model years 2022NHTSA campaign 22V1890008,396 vehicles affected

    A software error may prevent the system from detecting when the driver's hands are off the steering wheel. Warnings and emergency stop assistance features may not work, increasing crash or injury risk. Dealers will update the control unit software free of charge.

    Official NHTSA recall text
    Component
    STEERING: STEERING WHEEL/HANDLE BAR
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
    Consequence
    Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
    Remedy
    Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  27. Rear turn signals, hazard lights and reverse lights may fail

    Reported March 18, 2022Model years 2022NHTSA campaign 22V1670009,156 vehicles affected

    A software error may disable the rear turn signals, hazard lights and reverse lights, reducing visibility to other drivers and increasing crash risk. Dealers will update the rear signal software, free of charge.

    Official NHTSA recall text
    Component
    EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
    Consequence
    Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
    Remedy
    Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  28. Communication module software may not meet specifications

    Reported March 3, 2022Model years 2021DVSA recall R/2022/0322,430 vehicles affected

    The communication module software may not meet specifications. It will be updated over the air, with no workshop visit required.

    Official DVSA recall text
    Component
    THE SOFTWARE OF THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
    Defect
    On certain vehicles the software of the communication module might not meet specifications.
    Remedy
    As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.

  29. Communication module software may not meet specifications

    Reported March 2, 2022Model years 2021DVSA recall R/2022/030189 vehicles affected

    The communication module software may not meet specifications. It will be updated over the air, with no workshop visit required.

    Official DVSA recall text
    Component
    THE SOFTWARE OF THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS
    Defect
    On certain vehicles the software of the communication module might not meet specifications.
    Remedy
    As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.

  30. Electrical connections may be improperly secured

    Reported February 25, 2022Model years 2022NHTSA campaign 22V11200024 vehicles affected

    Loose electrical connections may increase the risk of fire. A loose ground connection may also disable the left headlight, reducing visibility and increasing crash risk. Dealers will inspect and repair the connections as needed, free of charge.

    Official NHTSA recall text
    Component
    STRUCTURE:FRAME AND MEMBERS
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 450+, EQS 580 4Matic, and AMG EQS 53 4Matic+ vehicles. The ground connection on the front-left longitudinal member and an electrical connection for the electric auxiliary heater in the engine compartment may be improperly secured.
    Consequence
    Improperly secured electrical connections can increase the risk of a fire. In addition, an improperly secured ground connection may cause the left headlight to not function, affecting visibility and increasing the risk of a crash.
    Remedy
    Dealers will inspect the ground connection and the auxiliary heater electrical connection, and repair them as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022030019.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  31. Infotainment system configuration may be incorrect

    Reported February 16, 2022Model years 2020–2021DVSA recall R/2022/01815 vehicles affected

    On some vehicles with an active, connected account, the infotainment system configuration may not meet specifications. The system configuration will be updated.

    Official DVSA recall text
    Component
    THE CONFIGURATION OF THE MBUX SYSTEM MIGHT NOT MEET SPECIFICATIONS
    Defect
    On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
    Remedy
    Update the configuration of the MBUX system on affected vehicles.

  32. MBUX system configuration may not meet specifications

    Reported January 12, 2022Model years 2020–2021DVSA recall R/2021/43475 vehicles affected

    On vehicles with an active, connected Mercedes me connect account, the MBUX system configuration may not meet specifications. The configuration is updated remotely, without a workshop visit.

    Official DVSA recall text
    Component
    THE CONFIGURATION OF THE MBUX SYSTEM MIGHT NOT MEET SPECIFICATIONS.
    Defect
    On certain vehicles with an active and connected Mercedes me connect account the configuration of the MBUX system might not meet specifications.
    Remedy
    A remote update of the configuration of the MBUX system will be conducted without the need for a workshop visit.

  33. Software may disable the emergency call system

    Reported December 27, 2021Model years 2022NHTSA campaign 21V00J0001,239 vehicles affected

    Communication module software may restrict or disable the emergency call system, preventing occupants from contacting emergency services through the call centre and potentially delaying responders. A dealer or over-the-air update will update the software free of charge.

    Official NHTSA recall text
    Component
    COMMUNICATION: AUTO CRASH NOTIFICATION
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
    Consequence
    A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy
    The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  34. Infotainment display may distract the driver

    Reported November 29, 2021Model years 2022NHTSA campaign 21V931000227 vehicles affected

    The infotainment system may allow television and internet displays to be activated while driving, distracting the driver and increasing crash risk. The issue was corrected by a free server update; dealers will update vehicles that could not be updated remotely, free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:SOFTWARE
    Defect
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
    Consequence
    Driver distraction can increase the risk of a crash.
    Remedy
    MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

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