Mercedes-Benz E-Class recalls

245 official safety recalls for the Mercedes-Benz E-Class from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

United States: nhtsa.gov/recalls
United Kingdom: check-vehicle-recalls.service.gov.uk

Drive shaft universal joint may wear excessively
Reported September 21, 2026Model years 2019DVSA recall R/2026/14812 vehicles affected
The drive shaft universal joint may wear more than expected. The drive shaft will be checked and replaced if necessary.
Official DVSA recall text
Component
SRPC2603 - Drive Shaft Joint
Defect
Mercedes-Benz AG has determined that on certain 4MATIC E-Class (213 platform) S-Class CoupÃ© (217 platform) S-Class (222 platform) E-Class Coupe/Convertible (238 platform) GLC (253 platform) and CLS (257 platform) vehicles increased wear of the universal joint on the drive shaft might occur.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the drive shaft on the affected vehicles and replace it if necessary.
Coolant pump may leak between coolant and vacuum systems
Reported June 23, 2026Model years 2017DVSA recall R/2026/2011 vehicle affected
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The coolant pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
Component
Coolant pump control software
Defect
Mercedes-Benz AG has determined that on certain GLE/GLS (167 platform) C-Class (205 platform) E-Class (213 platform) S-Class (223 platform) GLC (253 platform) and CLS (257 platform) vehicles with diesel engine the vacuumâcontrolled coolant pump might exhibit a leakage between the vacuum system and the coolant circuit.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Instrument panel display may go blank
Reported May 1, 2026Model years 2024–2026NHTSA campaign 26V281000144,049 vehicles affected
The infotainment control unit may reset while driving, blanking the instrument panel and hiding safety information such as speed and warning lights, increasing crash risk. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Drive shaft joint may break
Reported April 3, 2026Model years 2018–2020NHTSA campaign 26V21600024,092 vehicles affected
The drive shaft universal joint may break, causing sudden loss of drive power and increasing crash risk. Dealers will inspect and replace the drive shaft as needed, free of charge.
Official NHTSA recall text
Component
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Consequence
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
Transmission wiring harness may be routed incorrectly
Reported January 19, 2026Model years 2024–2025DVSA recall R/2025/5345 vehicles affected
The transmission wiring harness may not be routed to specification. Service partners will check the routing and rework it if necessary.
Official DVSA recall text
Component
SRPC2521 â Routing of transmission wiring harness
Defect
Mercedes-Benz AG has determined that on certain E-Class AMG (214 platform) vehicles with 4-wheel-drive the routing of the transmission wiring harness might not meet specifications.
Remedy
As a precautionary measure Mercedes-Benz AG via its Mercedes-Benz service partners will check the routing of the transmission wiring harness on the affected vehicles and rework it if necessary.
Transmission wiring harness may lose drive power
Reported December 12, 2025Model years 2025NHTSA campaign 25V865000117 vehicles affected
The transmission wiring harness may be routed too close to the front driveshaft and become damaged, causing loss of drive power and increasing crash risk. Dealers will inspect the routing and repair it if needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain AMG E 53 4MATIC+ WAGON vehicles. The transmission wiring harness may be routed too close to the front driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect the transmission wiring harness routing and repair it, if necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010001.
Ground connection bolts may be under-tightened
Reported May 8, 2025Model years 2024DVSA recall R/2025/1554 vehicles affected
Bolts on some ground connections may not have been tightened to the specified torque. Service partners will check them and carry out repairs if necessary.
Official DVSA recall text
Component
SRPC2504 - Ground connection bolting
Defect
Mercedes-Benz AG has determined that on certain E-Class (214 platform) and GLC (254 platform) vehicles the bolts of certain 12V- and 48V- ground connections might not have been fastened with the specified torque.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the bolting of the ground connections and perform according repairs if necessary.
Electrical ground connections may overheat
Reported April 11, 2025Model years 2024NHTSA campaign 25V24000014 vehicles affected
The 12-Volt and 48-Volt ground connections may not be secured properly and could overheat, increasing fire risk. Dealers will inspect and repair the connections as needed, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Consequence
Overheated ground connections can increase the risk of a fire.
Remedy
Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Tires may fail at the stated maximum pressure
Reported January 17, 2025Model years 2018–2019NHTSA campaign 25V023000165 vehicles affected
The tires may be marked with the wrong maximum inflation pressure and may lack the strength required for that pressure. They could fail and increase crash risk. Dealers will inspect and replace the tires as needed, free of charge.
Official NHTSA recall text
Component
TIRES
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence
Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Rear axle carrier welds may not meet specifications
Reported December 23, 2024Model years 2024DVSA recall R/2024/5022 vehicles affected
Welds joining consoles to the rear axle carrier may not meet specifications. A service partner will replace the rear axle carrier.
Official DVSA recall text
Component
SRPC2421 â Welding of rear axle carrier
Defect
Mercedes-Benz AG has determined that on certain E-Class 214 platform and GLC 254 platform vehicles the welding of consoles to the rear axle carrier might not meet specifications.
Remedy
As a remedy a Mercedes-Benz service partner will replace the rear axle carrier of the affected vehicles.
Rear axle bracket may separate
Reported December 18, 2024Model years 2025NHTSA campaign 24V94100017 vehicles affected
Do not drive: the maker advises not to drive affected vehicles until they are repaired.
An improperly welded bracket may separate from the rear axle carrier, causing sudden loss of handling and control and increasing crash risk. Do not drive the vehicle until repaired. Dealers will replace the rear axle carrier free of charge.
Official NHTSA recall text
Component
POWER TRAIN:AXLE ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Consequence
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Engine software may not detect misfires correctly
Reported December 4, 2024Model years 2021–2023DVSA recall R/2024/4744,619 vehicles affected
The engine control unit software may not meet misfire detection specifications. A service partner will update the software.
Official DVSA recall text
Component
SRPC2419 Misfire Detection M264
Defect
The software of the engine control unit might not meet specifications regarding misfire detection.
Remedy
Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles.
Assistance system functions may deactivate
Reported November 20, 2024Model years 2023DVSA recall R/2024/39925 vehicles affected
A software issue may permanently deactivate some assistance system functions. The parking control unit settings will be updated.
Official DVSA recall text
Component
SRPC2417 - Function Cross Traffic Alert
Defect
The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.
Remedy
Update the parking control unit settings
Driver assistance functions may deactivate
Reported November 20, 2024Model years 2023DVSA recall R/2024/39890 vehicles affected
Software in the multimedia system may not meet specifications, causing some driver assistance functions to deactivate permanently. Dealers will update the parking control unit settings.
Official DVSA recall text
Component
SRPC2414 - Function Cross Traffic Alert
Defect
The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.
Remedy
Update the parking control unit settings
Sunroof panel may detach
Reported November 19, 2024Model years 2003–2009NHTSA campaign 24V87400033,456 vehicles affected
The glass sunroof panel may not be secured properly and could detach, creating a road hazard and increasing crash risk. Dealers will inspect and replace the panel as needed, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Transmission wiring connector may not be secure
Reported October 24, 2024Model years 2018–2022DVSA recall R/2024/307299 vehicles affected
The transmission wiring harness connector may not have been correctly repaired. The two-part wiring harness and connector will be replaced with a one-part version.
Official DVSA recall text
Component
SRPC2412 - Tightness of Transmission Wiring Harness Connector
Defect
The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.
Remedy
Replace the two-part wiring harness including the connector a with a new one-part variant
Transmission wiring connector may not be secure
Reported October 24, 2024Model years 2018–2022DVSA recall R/2024/3051,798 vehicles affected
The transmission wiring harness connector may not have been correctly repaired. The two-part wiring harness and connector will be replaced with a one-part version.
Official DVSA recall text
Component
SRPC2409 - Tightness of Transmission Wiring Harness Connector
Defect
The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.
Remedy
Replace the two-part wiring harness including the connector a with a new one-part variant.
Software error may disable automatic braking systems
Reported September 13, 2024Model years 2024NHTSA campaign 24V6880002,025 vehicles affected
A multimedia system software error may deactivate vehicle systems, including cross-traffic alert that applies the brakes automatically in certain situations. If automatic emergency braking does not work as intended, crash risk may increase. Dealers will update the software and parking control unit settings free of charge.
Official NHTSA recall text
Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Consequence
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission wiring may short circuit
Reported June 14, 2024Model years 2019–2023NHTSA campaign 24V44500022,422 vehicles affected
A wiring harness connection may be incorrect, exposing the connector to corrosion and causing a short circuit that can increase fire risk. Dealers will replace the wiring harness and connector free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission wiring harness may chafe against drive shaft
Reported April 17, 2024Model years 2023DVSA recall R/2024/1741 vehicle affected
The transmission wiring harness may be routed too close to the drive shaft and chafe. Its routing will be checked and corrected if needed.
Official DVSA recall text
Component
SRPC2406 - Routing of transmission wiring harness
Defect
On affected vehicles the routing of the transmission wiring harness might not meet specifications. The distance of the wiring harness to the drive shaft might be too small causing it to chafe.
Remedy
Check the routing of the transmission wiring harness and rework it if necessary.
80A fuses may not meet requirements
Reported March 25, 2024Model years 2023DVSA recall R/2024/13013,870 vehicles affected
Some 80A fuses may not meet requirements. The affected main fuse boxes will be replaced.
Official DVSA recall text
Component
SRPC2401 - System protection
Defect
On certain vehicles some 80A fuses installed might not meet requirements.
Remedy
Replace the respective main fuse boxes on the affected vehicles.
48-volt ground connection may be unsecured
Reported March 25, 2024Model years 2021DVSA recall R/2024/1281 vehicle affected
The 48-volt ground connection in the engine compartment may not be secured correctly. Its bolting will be checked and repaired if necessary.
Official DVSA recall text
Component
SRPC2400 - Bolting of 48 volt ground connection
Defect
On certain vehicles the 48V ground connection in the engine compartment might not be secured correctly.
Remedy
Check the bolting of the ground connection on the affected vehicles and perform the respective repairs if necessary.
Transmission wiring may be damaged by driveshaft
Reported March 22, 2024Model years 2024NHTSA campaign 24V224000396 vehicles affected
The transmission wiring harness may be routed too close to the driveshaft and become damaged, causing a loss of drive power and increasing crash risk. Dealers will check the routing and correct it if necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Main fuses may fail
Reported February 16, 2024Model years 2024NHTSA campaign 24V11500031,848 vehicles affected
Incorrectly manufactured 80-Amp fuses may fail, causing sudden loss of drive power or safety functions such as restraints or the instrument cluster, and may increase fire risk. Dealers will replace the main fuse boxes free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Ground cable may overheat
Reported February 9, 2024Model years 2021–2023NHTSA campaign 24V10000012,191 vehicles affected
The 48-volt ground cable connection may be loose and overheat, increasing fire risk. Dealers will inspect the connection and repair it as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Consequence
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump may shut down
Reported December 21, 2023Model years 2021–2023NHTSA campaign 23V88000079,676 vehicles affected
The fuel pump may shut down, causing a loss of drive power and increasing the risk of a crash. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump impeller may deform
Reported August 29, 2023Model years 2021–2023DVSA recall R/2023/2239,947 vehicles affected
The fuel pump impeller may not meet specifications and may deform. The fuel pump module will be replaced.
Official DVSA recall text
Component
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Defect
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Remedy
Replace the fuel pump module.
Exit warning system coding may be incorrect
Reported August 25, 2023Model years 2022DVSA recall R/2023/24951 vehicles affected
The exit warning system coding may not meet specifications. The multimode radar coding parameters will be updated.
Official DVSA recall text
Component
On affected vehicles the coding of the exit warning system might not meet specifications.
Defect
On affected vehicles the coding of the exit warning system might not meet specifications.
Remedy
Update the coding parameters of the multimode radar.
Power electronics wiring harness may be faulty
Reported August 14, 2023Model years 2020–2022DVSA recall R/2023/2381,726 vehicles affected
The wiring harness to the power electronics may not meet specifications. It will be checked and repaired if necessary.
Official DVSA recall text
Component
On affected vehicles the manufacturing of the wiring harness to the power electronics might not meet specifications.
Defect
On affected vehicles the manufacturing of the wiring harness to the power electronics might not meet specifications.
Remedy
Check the wiring harness and repair if necessary.
Exit warning system may not alert occupants
Reported August 11, 2023Model years 2023NHTSA campaign 23V574000880 vehicles affected
A software error may prevent the exit warning system from giving audio and visual alerts about approaching vehicles, increasing crash or injury risk. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Consequence
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Remedy
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump may shut down
Reported June 26, 2023Model years 2021–2023NHTSA campaign 23V445000143,551 vehicles affected
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering gear bolts may corrode and break
Reported February 20, 2023Model years 2011–2016DVSA recall R/2023/023666,263 vehicles affected
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
Component
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Defect
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Remedy
Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Sliding roof glass may separate from its frame
Reported February 6, 2023Model years 2002–2009DVSA recall R/2023/02016,335 vehicles affected
The bond between the glass panel and sliding roof frame may be inadequate, allowing the glass to separate from the vehicle. The panel will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
The bonding between the glass panel and the sliding roof frame might not meet specifications.
Defect
On affected vehicles the bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded.
Remedy
Check the glass panel and replace the sliding roof if necessary.
Sunroof panel may detach
Reported December 23, 2022Model years 2003–2009NHTSA campaign 22V954000131,653 vehicles affected
The glass sunroof panel may not be properly secured and could detach, becoming a road hazard and increasing crash risk. Dealers will inspect and replace the panel as necessary, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
12V battery attachment may not withstand crash loads
Reported November 10, 2022Model years 2018–2022DVSA recall R/2022/3107,290 vehicles affected
The luggage compartment's 12V battery attachment may not withstand loads in an accident. The remedy is to install an additional battery fixation.
Official DVSA recall text
Component
THE ATTACHMENT FOR THE 12V BATTERY IN THE LUGGAGE COMPARTMENT MAY NOT WITHSTAND THE LOADS IN THE EVENT OF AN ACCIDENT
Defect
On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident.
Remedy
Install an additional fixation of the 12V battery on the affected vehicles.
Trunk battery may not be secured
Reported September 30, 2022Model years 2019–2022NHTSA campaign 22V73300019,968 vehicles affected
If the 12-Volt battery is not secured, a crash may cause an electrical connection failure and disable features such as eCall, electric seat adjustment, hazard lights and automatic door locks, increasing injury risk. Dealers will secure the battery free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Consequence
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Transmission wiring harness may be routed incorrectly
Reported September 14, 2022Model years 2018–2022DVSA recall R/2022/2507,368 vehicles affected
The transmission wiring harness may not be routed to specification. An additional bracket will be fitted to improve its routing, and the connections will be checked and reworked if necessary.
Official DVSA recall text
Component
THE TRANSMISSION WIRING HARNESS MIGHT NOT BE ROUTED ACCORDING TO SPECIFICATIONS
Defect
The transmission wiring harness might not be routed according to specifications.
Remedy
Fit additional bracket to optimise the wiring routing. Check the harness connections and rework if necessary.
Transmission wiring harness may be misrouted
Reported August 16, 2022Model years 2020DVSA recall R/2022/2382,964 vehicles affected
The transmission wiring harness may not be routed to specification. Its routing will be checked and the harness replaced if needed.
Official DVSA recall text
Component
THE ROUTING OF THE TRANSMISSION WIRING HARNESS MIGHT NOT MEET SPECIFICATIONS
Defect
The routing of the transmission wiring harness might not meet specifications.
Remedy
Check the transmission wiring harness routing on the affected vehicles and replace it if necessary.
Transmission wiring may short circuit
Reported July 22, 2022Model years 2019–2022NHTSA campaign 22V53300016,977 vehicles affected
A misrouted transmission wiring harness may expose its connector to corrosion and cause a short circuit, increasing fire risk. Dealers will inspect and repair the connector as needed, reroute the harness, and install a bracket, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Right rear door window bar may not be bonded securely
Reported June 22, 2022Model years 2021DVSA recall R/2022/17052 vehicles affected
The right rear door window bar may not be bonded to specification. Its attachment will be checked and the side window replaced if necessary.
Official DVSA recall text
Component
THE BONDING OF THE RIGHT REAR DOOR WINDOW BAR MIGHT NOT MEET SPECIFICATIONS
Defect
The bonding of the right rear door window bar might not meet specifications.
Remedy
Check the fixation of the window bar on the affected vehicles and replace the side window if necessary
Refrigerant compressor ground connection may be loose
Reported June 6, 2022Model years 2021DVSA recall R/2022/13613 vehicles affected
The 48V ground connection on the electrical refrigerant compressor may not be tightened enough. Check the connection and tighten it if necessary.
Official DVSA recall text
Component
THE BOLTING OF THE 48V GROUND CONNECTION OF THE ELECTRICAL REFRIGERANT COMPRESSOR MIGHT BE FASTENED WITH AN INSUFFICIENT TORQUE
Defect
The bolting of the 48V ground connection of the electrical refrigerant compressor might be fastened with an insufficient torque.
Remedy
Check the bolting of the ground connection on the affected vehicles and correct it if necessary.
Camshaft timing chain links or bolts may wear
Reported May 23, 2022Model years 2016–2018DVSA recall R/2022/1162,142 vehicles affected
Individual bolts or links in the camshaft timing chain may wear during long-term operation under specific driving conditions. The timing chain will be replaced.
Official DVSA recall text
Component
INDIVIDUAL BOLTS OR CHAIN LINKS OF THE CAMSHAFT TIMING CHAIN MIGHT WEAR
Defect
Individual bolts or chain links of the camshaft timing chain might wear in case of a long term operation under specific driving conditions.
Remedy
Replace the camshaft timing chain on the affected vehicles
SIM card software may disable emergency calls
Reported May 20, 2022Model years 2019–2021NHTSA campaign 22V365000242,722 vehicles affected
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Hands-off detection may miss hands away from the wheel
Reported May 16, 2022Model years 2020–2022DVSA recall R/2022/1142,538 vehicles affected
The hands-off detection system may not detect when the driver's hands are away from the steering wheel. The remedy is to update the system coding.
Official DVSA recall text
Component
THE HANDS-OFF DETECTION MIGHT NOT DETECT WHEN THE DRIVER'S HANDS ARE AWAY FROM THE STEERING WHEEL
Defect
The hands-off detection might not detect when the driver's hands are away from the steering wheel.
Remedy
Update the coding of the hand detection system on the affected vehicles.
Headlamp software may not meet specifications
Reported May 13, 2022Model years 2020DVSA recall R/2022/1109 vehicles affected
The headlamp software may not meet specifications. The affected headlamp control units will be replaced.
Official DVSA recall text
Component
THE SOFTWARE OF THE HEADLAMPS MIGHT NOT MEET SPECIFICATIONS.
Defect
The software of the headlamps might not meet specifications.
Remedy
Replace the affected headlamp control units on the vehicles.
Rearview camera image may not display
Reported April 8, 2022Model years 2018–2021NHTSA campaign 22V232000126,443 vehicles affected
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering wheel hands-off detection may fail
Reported March 25, 2022Model years 2021–2022NHTSA campaign 22V1890008,396 vehicles affected
A software error may prevent the system from detecting when the driver's hands are off the steering wheel. Warnings and emergency stop assistance features may not work, increasing crash or injury risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
Component
STEERING: STEERING WHEEL/HANDLE BAR
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel rail particle may cause a leak
Reported March 24, 2022Model years 2018–2019DVSA recall R/2022/061208 vehicles affected
A particle in the fuel rail may cause a leak between the rail and an injector. The fuel rail and injectors will be replaced.
Official DVSA recall text
Component
A PARTICLE IN THE FUEL RAIL MIGHT LEAD TO A LEAK BETWEEN THE FUEL RAIL AND THE INJECTOR
Defect
A particle in the fuel rail might lead to a leak between the fuel rail and the fuel injector.ï¿½
Remedy
Replace the fuel rail and fuel injectors on the affected vehicles.ï¿½
Incorrect control unit software may cause system failures
Reported March 18, 2022Model years 2010NHTSA campaign 22V16800022 vehicles affected
Incorrect software may cause system failures, including loss of drive power, reduced exterior lighting or loss of stability and traction control, increasing crash risk. Dealers will update the affected control unit software, free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2010 E350, 2014 G550, 2008-2009 C300, 2008 C350, 2009 CLK550, 2007 SL550, SLK280, and 2008 SLK350 vehicles. Various control units may have been updated with incorrect software configuration during a service repair. This can result in various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions, including stability and traction control.
Consequence
Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
Remedy
Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Crash sensor connector lock may not meet specifications
Reported March 2, 2022Model years 2020DVSA recall R/2022/033EU Safety Gate A12/01658/212 vehicles affected
The locking mechanism for the left acceleration crash sensor connector at the bending beam may not meet specifications. The sensor will be checked and reworked if necessary.
Official DVSA recall text
Component
THE LOCKING MECHANISM FOR THE ELECTRICAL CONNECTOR OF THE LEFT ACCELERATION CRASH SENSOR AT THE BENDING BEAM MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the locking mechanism for the electrical connector of the left acceleration crash sensor at the bending beam might not meet specifications.
Remedy
Check the crash sensor at the bending beam on the affected vehicles and rework if necessary.
Engine control unit software may not meet specifications
Reported February 10, 2022Model years 2020–2021DVSA recall R/2022/019255 vehicles affected
The engine control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE ENGINE CONTROL UNIT MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the software of the engine control unit might not meet specifications.
Remedy
Conduct an update the software of the engine control unit on the affected vehicles.
Coolant pump may leak between circuits
Reported January 21, 2022Model years 2017–2021DVSA recall R/2021/438320,616 vehicles affected
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
Component
COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
Defect
On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
Remedy
Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Crankshaft may not meet specifications
Reported January 13, 2022Model years 2020DVSA recall R/2021/44692 vehicles affected
The crankshaft may not meet specifications. The engine will be replaced.
Official DVSA recall text
Component
THE CRANKSHAFT MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles with a 4-cylinder Diesel engine the crankshaft might not meet specifications.
Remedy
Replace the engine on the affected vehicles.
Front brake caliper mounting screws may not meet specifications
Reported January 11, 2022Model years 2021DVSA recall R/2021/384216 vehicles affected
The front axle brake caliper mounting screws may not meet specifications. The screws on the front brake calipers will be replaced.
Official DVSA recall text
Component
MOUNTING SCREWS OF FRONT AXLE BRAKE CALLIPERS MIGHT NOT MEET SPECIFICATIONS
Defect
On vehicles with a fixedï¿½caliperï¿½brake system the mounting screws of theï¿½calipersï¿½on the front axle may not meet specifications.
Remedy
Replace the screws on the front brakeï¿½calipersï¿½on the affected vehicles.ï¿½
Fuel rail may leak
Reported December 13, 2021Model years 2019–2020NHTSA campaign 21V961000139 vehicles affected
Particles trapped between the fuel rail and injectors may cause a fuel leak. Fuel near an ignition source, such as hot engine or exhaust components, can increase fire risk. Dealers will replace the fuel rail and injectors, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Consequence
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Emergency call system may not behave as specified
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/130189 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/10821 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/10730 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
Reported December 1, 2021Model years 2016–2021DVSA recall R/2021/106161 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported November 29, 2021Model years 2016–2021DVSA recall R/2021/3761,259,750 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Airbag propellant may change over time
Reported November 8, 2021DVSA recall R/2021/359168 vehicles affected
Certain climatic conditions may cause a chemical change in the airbag propellants over time. The driver and passenger airbags will be replaced.
Official DVSA recall text
Component
TAKATA AIRBAG MIGHT NOT DEPLOY AS SPECIFIED
Defect
Certain climatic conditions may cause a chemical change to the airbag propellants over time.
Remedy
Replace the driver and passenger airbags.
Airbag propellant may change over time
Reported November 8, 2021Model years 2004–2013DVSA recall R/2021/358256,839 vehicles affected
Certain climate conditions may cause a chemical change in the airbag propellant over time, so the airbags may not deploy as specified. The driver and passenger airbags will be replaced.
Official DVSA recall text
Component
TAKATA AIRBAG MIGHT NOT DEPLOY AS SPECIFIED
Defect
Certain climatic conditions may cause a chemical change to the airbag propellantsï¿½over time.ï¿½
Remedy
Replace the driver andï¿½passenger airbags.ï¿½
Belt tensioner arm may be out of tolerance
Reported September 23, 2021Model years 2019–2021DVSA recall R/2021/3041,708 vehicles affected
The belt tensioner arm may have been made outside the required tolerance. The tensioner will be replaced, and the V-ribbed belt checked and replaced if necessary.
Official DVSA recall text
Component
THE BELT TENSIONER ARM MAY HAVE BEEN MANUFACTURED WITH BORDERLINE TOLERANCE
Defect
The belt tensioner arm may have been manufactured with borderline tolerance.
Remedy
Replace the belt tensioner. Additionally check the v-ribbed belt on the affected vehicles and replace it if necessary.
Side crash sensor connector may not lock securely
Reported September 9, 2021Model years 2020DVSA recall R/2021/286387 vehicles affected
The locking mechanism on a side crash sensor connector may not meet specifications. The sensors in the doors will be checked and replaced if necessary.
Official DVSA recall text
Component
THE LOCKING MECHANISM FOR THE ELECTRICAL CONNECTOR OF THE SIDE CRASH SENSORS MIGHT NOT MEET SPECIFICATIONS
Defect
The locking mechanism for the electrical connector of the side crash sensors might not meet specifications.
Remedy
Check the side crash sensors in the doors on the affected vehicles and replace them if necessary.
Driver airbag propellant may change over time
Reported August 17, 2021DVSA recall R/2021/279305 vehicles affected
The driver's airbag propellant may undergo a chemical change over time. The driver's airbag will be replaced.
Official DVSA recall text
Component
THE DRIVER'S AIR BAG MAY HAVE A CHEMICAL CHANGE TO ITS PROPELLANT OVER TIME
Defect
The driver's airbag may have a chemical change to its propellant over time.
Remedy
Replace the driverï¿½s airbag
Driver airbag propellant may change over time
Reported August 17, 2021Model years 2004–2013DVSA recall R/2021/277650,916 vehicles affected
The driver airbag propellant may undergo a chemical change over time. The driver airbag will be replaced.
Official DVSA recall text
Component
THE DRIVER'S AIR BAG MAY HAVE A CHEMICAL CHANGE TO ITS PROPELLANT OVER TIME
Defect
The driver's airbag may have a chemical change to its propellant over time.
Remedy
Replace the driverï¿½s airbag.
Incorrect passenger air bag may not work properly
Reported August 13, 2021Model years 2011–2016NHTSA campaign 21V638000205 vehicles affected
An incorrect front passenger air bag may have been installed during a prior repair and may not function properly in a crash, increasing injury risk. Dealers will replace the air bag, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear headrest fixings may not meet specifications
Reported July 20, 2021Model years 2021DVSA recall R/2021/223640 vehicles affected
The rear headrest fixings may not meet specifications. The rear seat guide sleeves will be checked and replaced if necessary.
Official DVSA recall text
Component
THE FIXATION OF THE REAR HEADRESTS MIGHT NOT MEET SPECIFICATIONS
Defect
The fixation of the rear headrests might not meet specifications.
Remedy
Check the guide sleeves on the rear seats of the potentially affected vehicles and replace them if necessary.
Side crash sensor connectors may come loose
Reported July 12, 2021Model years 2021NHTSA campaign 21V527000542 vehicles affected
Side crash sensor connectors may come loose, delaying air bag and seat belt activation in a side impact and increasing injury risk. Dealers will inspect and replace the sensors as necessary, free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:SIDE IMPACT
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Consequence
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear seat belt retractors may deactivate early
Reported June 25, 2021Model years 2021–2022NHTSA campaign 21V4830004,917 vehicles affected
Rear seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing injury risk in a crash. Dealers will inspect and replace the rear seat belt assemblies as necessary, free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Parking control unit may not meet specifications
Reported June 2, 2021Model years 2020DVSA recall R/2021/15016 vehicles affected
The parking control unit’s software or hardware may not meet specifications. The remedy is to replace the unit.
Official DVSA recall text
Component
THE SOFTWARE AND HARDWARE OF THE PARKING CONTROL UNIT MIGHT NOT MEET SPECIFICATIONS
Defect
The software and hardware of the parking control unit might not meet specifications.
Remedy
Replace the parking control unit on the affected vehicles.
Sliding roof glass bonding may not meet specifications
Reported May 28, 2021Model years 2005–2006DVSA recall R/2021/1451,240 vehicles affected
The bond between the glass panel and sliding roof frame may not meet specifications. The bonding will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
THE BONDING BETWEEN THE GLASS PANEL AND THE SLIDING ROOF FRAME MIGHT NOT MEET SPECIFICATIONS
Defect
The bonding between the glass panel and the sliding roof frame might not meet specifications.
Remedy
Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary.
Rear headrests may be mounted incorrectly
Reported May 28, 2021Model years 2021NHTSA campaign 21V406000218 vehicles affected
Incorrectly mounted rear headrests could move or detach from the seat during a crash, increasing injury risk. Dealers will inspect the seatback guide bushings and replace them if needed, free of charge.
Official NHTSA recall text
Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Consequence
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Multimedia software may disable rearview camera display
Reported May 14, 2021Model years 2021NHTSA campaign 21V354000343,191 vehicles affected
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may not behave as specified
Reported May 13, 2021Model years 2016–2021DVSA recall R/2021/1102,506,333 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
Reported May 11, 2021Model years 2016–2021DVSA recall R/2021/1202,078,496 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 10, 2021Model years 2016–2021DVSA recall R/2021/1112,267,900 vehicles affected
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1344,064,525 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1332,666,625 vehicles affected
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/132260,250 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1312,031,675 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/12930 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Starter motor power connection may be incorrectly fitted
Reported May 4, 2021Model years 2018–2020DVSA recall R/2021/146140 vehicles affected
The starter motor power connection may not meet specifications. Dealers will check the connection and positive wire position and correct them if necessary.
Official DVSA recall text
Component
THE SCREW CONNECTION OF THE POWER SUPPLY ON THE STARTER MIGHT NOT HAVE BEEN INSTALLED ACCORDING TO SPECIFICATIONS
Defect
The screw connection of the power supply on the starter motor might not have been installed according to specifications.
Remedy
Check the screw connections of the starter motor and the position of the plus wire on the affected vehicles and correct them if necessary.
Left headliner grab handles may be improperly attached
Reported April 29, 2021Model years 2020DVSA recall R/2021/1404 vehicles affected
The two grab handles on the left side of the headliner may not be attached to specification. Their mounting will be inspected and corrected if necessary.
Official DVSA recall text
Component
THE TWO GRAB HANDLES ON THE LEFT SIDE OF THE HEADLINER MAY NOT BE ATTACHED ACCORDING TO SPECIFICATIONS
Defect
The two grab handles on the left side of the headliner might not be attached according to specifications.
Remedy
Inspect the mounting of the grab handles on the left side of the affected vehicles and correct it if necessary.
Seat switch fault may affect air bags and seat belts
Reported April 1, 2021Model years 2021NHTSA campaign 21V2300008,634 vehicles affected
A faulty electrical contact in the seat position switch may prevent the air bags and seat belt force limiters from activating properly in a crash, increasing the risk of injury. Dealers will replace the seat position switches free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rearview camera or parking sensors may fail
Reported April 1, 2021Model years 2021NHTSA campaign 21V2280006 vehicles affected
The parking control unit may fail to display the rearview camera image, and parking sensors may misidentify or fail to detect objects. Reduced view or awareness behind the vehicle increases crash risk. The parking control unit will be replaced free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication module software may not meet specifications
Reported March 30, 2021Model years 2017–2020DVSA recall R/2021/083324 vehicles affected
Some communication module software may not meet specifications. Dealers will update the software.
Official DVSA recall text
Component
THE SOFTWARE OF CERTAIN COMMUNICATION MODULES MAY NOT MEET SPECIFICATIONS
Defect
The software of certain communication modules may not meet specifications.
Remedy
Carry out an update to the software of the communication module on affected vehicles.
Communication module may be deactivated
Reported March 30, 2021Model years 2016–2020DVSA recall R/2021/082264 vehicles affected
The communication module may be deactivated. Its configuration will be checked and the module activated if necessary.
Official DVSA recall text
Component
THE COMMUNICATION MODULE MAY BE DEACTIVATED
Defect
The communication module may be deactivated
Remedy
Carry out a check of the configuration of the communication module on affected vehicles and if necessary activate the communication module.
Starter cable may chafe and damage wiring
Reported March 26, 2021Model years 2018–2021NHTSA campaign 21V217000493 vehicles affected
The starter motor positive cable may be installed incorrectly, allowing wiring to chafe. Damaged wires may short, stall the vehicle and increase the risk of a crash or fire. Dealers will inspect and, as necessary, correct the connections and cable position free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Consequence
Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger seat may move too close to the air bag
Reported March 26, 2021Model years 2020–2021NHTSA campaign 21V216000109 vehicles affected
The passenger seat limiter may allow the seat to move too close to the air bag, increasing the risk of injury if the frontal passenger air bag deploys in a crash. Dealers will recalibrate the seat limiter free of charge.
Official NHTSA recall text
Component
SEATS:FRONT ASSEMBLY:POWER ADJUST
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Consequence
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy
MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sunroof glass bonding may fail
Reported March 19, 2021Model years 2006–2007NHTSA campaign 21V19600011,356 vehicles affected
Bonding between the glass panel and sliding roof frame may deteriorate, allowing the panel to detach and become a road hazard. Dealers will inspect the bonding and replace the sliding roof as needed, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
Reported February 12, 2021Model years 2017–2020NHTSA campaign 21V07200067 vehicles affected
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
Reported February 5, 2021Model years 2017–2021NHTSA campaign 21V0580001,292,258 vehicles affected
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-voltage wiring harness shield may fail
Reported December 2, 2020Model years 2018–2020DVSA recall R/2020/3349,508 vehicles affected
The shield may not withstand electrical loads under certain driving conditions. The high-voltage wiring harness will be replaced.
Official DVSA recall text
Component
THE HIGH VOLTAGE WIRING HARNESS SHIELD MAY NOT PERMANENTLY WITHSTAND THE ELECTRICAL LOADS THAT ARE INDUCED UNDER CERTAIN DRIVING PROFILES
Defect
The shield for the high-voltage wiring harness may not permanently withstand the electrical loads that are induced under certain driving profiles
Remedy
Replace the high-voltage wiring harness on the affected vehicles
Engine management software needs an update
Reported November 13, 2020Model years 2009–2011DVSA recall R/2020/285383 vehicles affected
Certain engine management calibrations need to be changed. The diesel engine control unit software will be updated and a supplementary booklet added to the operator’s manual.
Official DVSA recall text
Component
SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS
Defect
Certain specific calibrations of functions must be changed in the engine management of the vehicles
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operatorï¿½s manual.
Front passenger seat adjustment stop may be missing
Reported October 30, 2020Model years 2019–2021NHTSA campaign 20V6730001,337 vehicles affected
Without the adjustment range stop, the front passenger seat may move outside its acceptable position relative to the air bag, increasing injury risk if the air bag deploys in a crash. Dealers will inspect and install the stop if needed, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Consequence
If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy
MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine control software may need updating
Reported October 6, 2020Model years 2011–2018DVSA recall R/2020/2439,940 vehicles affected
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
Component
ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the relevant control unitï¿½s software and if necessary replace the NOx sensors.
Seat belt warning may not work as specified
Reported October 6, 2020Model years 2016–2019DVSA recall R/2020/240270 vehicles affected
The seat belt warning function may not meet specification. The correct warning scenario will be activated in the instrument cluster.
Official DVSA recall text
Component
THE SEAT BELT WARNING FUNCTION DOES NOT MEET THE SPECIFICATION
Defect
The seat belt warning function does not meet the specification
Remedy
Activate the correct seat belt warning scenario in the instrument cluster
Emergency call system software may not meet specifications
Reported October 6, 2020Model years 2017–2018DVSA recall R/2020/23640,651 vehicles affected
The communication module software for the emergency call system does not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION
Defect
On affected vehicles the software of the communication module for the emergency call system does not meet the specification
Remedy
Update the software of the communication module for the emergency call system
Engine management calibration needs updating
Reported October 5, 2020Model years 2008–2013DVSA recall R/2020/20046,604 vehicles affected
Certain engine management calibrations need to be changed. The diesel engine control unit software will be updated.
Official DVSA recall text
Component
CERTAIN SPECIFIC CALIBRATIONS OF FUNCTIONS MUST BE CHANGED IN THE ENGINE MANAGEMENT
Defect
Certain specific calibrations of functions must be changed in the engine management of the vehicles
Remedy
Update the diesel engine control unit software
Conductive connections may form inside the electric busbar
Reported September 22, 2020Model years 2016–2018DVSA recall R/2020/22611 vehicles affected
Electrochemical processes may create conductive connections inside the electric busbar. The busbar will be modified and a separate electric line installed.
Official DVSA recall text
Component
ELECTRO-CHEMICAL PROCESSES MAY CREATE CONDUCTIVE CONNECTIONS INSIDE THE ELECTRIC BUSBAR
Defect
Electro-chemical processes might create conductive connections inside the electric busbar.
Remedy
Modify the busbar and install a separate electric line on the affected vehicles.
High-voltage battery may overheat
Reported August 25, 2020Model years 2018–2020DVSA recall R/2020/225744 vehicles affected
The high-voltage battery pack can overheat and vent hot gas, which may ignite vehicle components or, in extreme cases, the vehicle. Do not charge with the external cable; drive only in default Auto EV mode.
Official DVSA recall text
Component
THE DATA DOCUMENTING THE CORRECT MOUNTING OF THE TURBOCHARGER OIL FEED AS WELL AS THE OIL RETURN LINE MAY BE MISSING
Defect
The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.
Remedy
To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only
Left rear seat backrest lock may not meet specifications
Reported August 21, 2020Model years 2020DVSA recall R/2020/1975,895 vehicles affected
The left rear seat backrest lock may not meet specifications. It will be replaced.
Official DVSA recall text
Component
THE LEFT REAR SEAT BACKREST LOCK MAY NOT MEET SPECIFICATIONS
Defect
The left rear seat backrest lock might not meet the specifications
Remedy
Replace the left rear seat backrest lock on the affected vehicles.
Turbocharger oil feed pipe may leak
Reported August 3, 2020Model years 2018–2019DVSA recall R/2020/048434 vehicles affected
The turbocharger oil feed pipe material may not meet specification, which could cause a leak. The pipe will be replaced.
Official DVSA recall text
Component
THE ELASTOMERIC MATERIAL OF THE OIL FEED LINE TO THE TURBOCHARGERS MAY NOT MEET SPECIFICATIONS
Defect
The material of the turbocharger oil feed pipe may not meet specification leading to leakage.
Remedy
Replace the oil feed pipe to the turbocharger on affected vehicles.
Seat belt buckle may fail to detect a fastened belt
Reported August 3, 2020Model years 2018DVSA recall R/2019/37293,912 vehicles affected
A correctly fastened seat belt may be detected as unfastened, impairing the restraint system. The affected buckles will be checked and replaced if necessary.
Official DVSA recall text
Component
CERTAIN FRONT SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO SPECIFICATION
Defect
A correctly fastened seat belt could be detected as not fastened impairing the restraint system
Remedy
Check the relevant seat belt buckles in the affected vehicles and replace if necessary
Seat belt warning may lack a tone and flashing light
Reported July 31, 2020Model years 2017–2019NHTSA campaign 20V44900056 vehicles affected
Instrument cluster software may show only a steady warning light when a front seat belt is unfastened, without the flashing light and audible tone, increasing the risk an occupant forgets to buckle up. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front left seat belt may be incorrectly routed
Reported July 17, 2020Model years 2019DVSA recall R/2020/1232 vehicles affected
The front left seat belt may not be fitted to specification. Its routing will be checked and corrected if needed; the belt will be replaced if the webbing is damaged.
Official DVSA recall text
Component
THE SEATBELT ON THE FRONT LEFT SEAT MIGHT NOT HAVE BEEN MOUNTED ACCORDING TO SPECIFICATION.
Defect
The seatbelt on the front left seat might not have been mounted according to specification
Remedy
Check the routing of the seatbelt on the front left seat on the affected vehicles and correct it if necessary. If the webbing is damaged the seatbelt will be replaced.
Turbocharger oil line screws may loosen
Reported June 22, 2020Model years 2020NHTSA campaign 20V36400090 vehicles affected
Loose screws on the turbocharger oil feed and return lines may allow oil to leak. Oil near hot engine or exhaust parts may cause a fire. Dealers will inspect the lines and tighten them as needed, free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Consequence
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seatback latch may fail
Reported June 5, 2020Model years 2020NHTSA campaign 20V3280001,352 vehicles affected
The left-rear seatback latch may not withstand certain loads and could fail if struck by cargo, increasing the risk of injury in a crash. Dealers will replace the latch free of charge.
Official NHTSA recall text
Component
SEATS:MID/REAR ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Consequence
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sliding roof glass bonding may fail
Reported May 4, 2020Model years 2000–2010DVSA recall R/2019/45872,528 vehicles affected
The bond between the glass panel and sliding roof frame may not meet specifications. The bonding will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
THE BONDING BETWEEN THE GLASS PANEL AND THE SLIDING ROOF FRAME MAY NOT MEET SPECIFICATIONS
Defect
The bonding between the glass panel and the sliding roof frame might not meet specifications
Remedy
Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary
Front seat belt webbing may be damaged
Reported April 21, 2020Model years 2020NHTSA campaign 20V2280006 vehicles affected
The front left seat belt may contact sharp metal parts and become damaged. It may then fail to properly restrain an occupant in a crash, increasing injury risk. Dealers will inspect and reroute the belt or replace it if damaged, free of charge.
Official NHTSA recall text
Component
SEAT BELTS:FRONT:WEBBING
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Consequence
A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call module may send an incorrect location
Reported February 7, 2020Model years 2020NHTSA campaign 20V068000239 vehicles affected
A damaged circuit in the emergency call module may send an inaccurate vehicle location, delaying emergency responders and increasing injury risk. Dealers will replace the module free of charge.
Official NHTSA recall text
Component
COMMUNICATION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Turbocharger oil feed line may leak
Reported January 27, 2020Model years 2018–2019NHTSA campaign 20V0480002,518 vehicles affected
The turbocharger oil feed line may leak. If oil contacts a hot engine or exhaust part, it can increase fire risk. Dealers will replace the oil feed line free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.
Consequence
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sunroof glass may detach from the vehicle
Reported December 20, 2019Model years 2003–2009NHTSA campaign 19V918000747,928 vehicles affected
The bond between the glass panel and sliding roof frame may deteriorate, allowing the glass to detach and become a road hazard, increasing crash risk. Dealers will inspect the bond and replace the sliding roof as needed free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect driver airbag and software may affect restraint systems
Reported December 6, 2019Model years 2019NHTSA campaign 19V86800099 vehicles affected
An incorrect driver airbag and software version may prevent the restraint systems from working as intended in a crash, increasing the risk of injury. Dealers will inspect and, if needed, replace the driver’s airbag and update the software free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E53 AMG 4MATIC, E63 AMG 4MATIC Wagon, and E63S AMG 4MATIC Wagon vehicles. The incorrect driver air bag and software version may have been installed.
Consequence
Incorrect driver air bag and software version can cause the restraint systems to not function as intended during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, as necessary, replace the driver's air bag and update the air bag software, free of charge. The recall began April 16, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030001/2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat belts may be detected as unfastened
Reported November 1, 2019Model years 2018–2019NHTSA campaign 19V78800029,720 vehicles affected
A correctly fastened front seat belt may be detected as unfastened, deactivating the electric PRE-SAFE function and pretensioner. They may not deploy in a crash, increasing injury risk. Dealers will inspect the front seat belt buckles and replace them as needed, free of charge.
Official NHTSA recall text
Component
SEAT BELTS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFEÂ®-function and the pretensioner to be deactivated.
Consequence
The electric PRE-SAFEÂ®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may report an inaccurate location
Reported November 1, 2019Model years 2013–2016NHTSA campaign 19V78700024,226 vehicles affected
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear door spoiler may be mounted incorrectly
Reported October 18, 2019Model years 2016–2019DVSA recall R/2019/32611,130 vehicles affected
The rear door spoiler may not be mounted to specification. Its mounting will be checked and corrected if necessary.
Official DVSA recall text
Component
THE SPOILER ON THE REAR DOOR MAY HAVE BEEN MOUNTED INCORRECTLY
Defect
The spoiler on the rear door might not have been mounted according to specification.
Remedy
Check the mounting of the rear door spoiler on the affected vehicles and rework it if necessary.
Engine software update required to improve emissions
Reported October 17, 2019Model years 2013–2017DVSA recall R/2019/30438,405 vehicles affected
A software update is required to improve emissions. The diesel engine control unit software will be updated, a supplementary owner's manual booklet added, and the NOx sensor checked and replaced if necessary.
Official DVSA recall text
Component
SOFTWARE UPDATE REQUIRED TO IMPROVE EMISSIONS
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.
Rear spoiler may detach
Reported September 23, 2019Model years 2017–2019NHTSA campaign 19V6760004,765 vehicles affected
The rear spoiler may detach while driving and become a road hazard, increasing crash risk. Dealers will inspect and correct its mounting as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar control unit software may not meet specification
Reported September 18, 2019Model years 2017–2019DVSA recall R/2019/2692,940 vehicles affected
The radar control unit software may not meet specification. The radar sensor control unit software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE RADAR CONTROL UNIT MAY NOT MEET SPECIFICATION
Defect
; The software of the radar control unit might not meet the specification
Remedy
Update the software of the radar sensor control unit on the affected vehicles.
Engine software update to improve emissions
Reported September 6, 2019Model years 2012–2017DVSA recall R/2019/256153,882 vehicles affected
The diesel engine control unit software will be updated to improve emissions, and a supplementary booklet will be added to the operator's manual.
Official DVSA recall text
Component
TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS VIA SOFTWARE UPDATES
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Crankshaft surface damage may impair durability
Reported September 6, 2019Model years 2019DVSA recall R/2019/253140 vehicles affected
Surface damage may impair the crankshaft's durability. The engine will be replaced on affected vehicles.
Official DVSA recall text
Component
THE CRANKSHAFT MAY EXHIBIT SURFACE DAMAGES
Defect
The durability of the crankshaft might be impaired.
Remedy
Replace the engine on affected vehicles.
Radar software may impair automatic braking
Reported July 19, 2019Model years 2019NHTSA campaign 19V5400001,957 vehicles affected
A software error in the radar sensor control unit may impair automatic braking, so the system may not apply partial or full braking as expected, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Consequence
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering sensor may not meet specifications
Reported May 3, 2019Model years 2018DVSA recall R/2019/04396 vehicles affected
An internal sensor in the electric power steering unit may not meet specifications. The steering unit will be replaced.
Official DVSA recall text
Component
AN INTERNAL SENSOR WITHIN THE ELECTRIC POWER STEERING UNIT MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATIONS
Defect
An internal sensor within the electric power steering unit might not have been manufactured according to specifications.
Remedy
The affected vehicles are to have the steering unit replaced.
Seat belt buckle switches may not meet specification
Reported May 2, 2019Model years 2018DVSA recall R/2019/0407,710 vehicles affected
Switches in certain seat belt buckles may not have been manufactured to specification. Replace the affected buckles.
Official DVSA recall text
Component
SWITCHES IN CERTAIN SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED TO SPECIFICATIONS
Defect
The switches in certain seat belt buckles might not have been manufactured according to specifications.
Remedy
The affected seat belt buckles are to be replaced.
Control unit reset may cause engine to stall
Reported April 17, 2019Model years 2016–2018DVSA recall R/2019/108345 vehicles affected
A control unit reset may disable the ECO Start-Stop function and cause the vehicle to stall. The software will be updated.
Official DVSA recall text
Component
A RESET IN THE CPC CONTROL UNIT COULD OCCUR WHILST DRIVING
Defect
The ECO Start-Stop function may be disabled and cause the vehicle to stall.
Remedy
The affected vehicles are to be recalled and the software updated.
Steering gear lock nut may crack
Reported April 16, 2019Model years 2017–2018DVSA recall R/2019/09213,368 vehicles affected
A cracked lock nut may affect the steering gear. The electric power steering will be checked and replaced if necessary.
Official DVSA recall text
Component
A LOCK NUT MAY BE CRACKED IN THE STEERING GEAR
Defect
A lock nut may be cracked in the steering gear.
Remedy
The electric power steering is to be checked and if necessary replaced.
Rear door spoiler may be incorrectly fitted
Reported April 5, 2019Model years 2018DVSA recall R/2019/100202 vehicles affected
The right rear door spoiler may not be fitted to specification. It will be checked and replaced if necessary.
Official DVSA recall text
Component
RIGHT SPOILER ON REAR DOOR MIGHT NOT HAVE BEEN MOUNTED ACCORDING TO SPECIFICATION
Defect
The right spoiler on the rear door might not have been mounted according to specification.
Remedy
The right side spoiler is to be checked and replaced if necessary.
Airbag control unit may be damaged
Reported April 5, 2019Model years 2015–2016DVSA recall R/2018/3085,159 vehicles affected
The airbag control unit may be damaged. It will be replaced on affected vehicles.
Official DVSA recall text
Component
THE AIR CONDITIONER HOUSING MAY POSSIBLY NOT HAVE BEEN INSTALLED ACCORDING TO SPECIFICATION
Defect
The airbag control unit may be damaged.
Remedy
Replace the air bag control unit on affected vehicles.
Steering gear lock nut may be cracked
Reported April 1, 2019Model years 2015–2018DVSA recall R/2019/08948 vehicles affected
A lock nut in the steering gear may be cracked. The electric power steering will be checked and replaced if necessary.
Official DVSA recall text
Component
A LOCK NUT MAY BE CRACKED IN THE STEERING GEAR
Defect
A lock nut may be cracked in the steering gear.
Remedy
The electric power steering is to be checked and if necessary replaced.
Front seatbacks may not lock properly
Reported February 26, 2019Model years 2018NHTSA campaign 19V13000022,637 vehicles affected
The front seatbacks may not lock on the right side and could fold forward in a crash, increasing the risk of injury. Dealers will inspect the locks and replace them as needed, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Consequence
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Rear spoiler may detach
Reported February 22, 2019Model years 2018DVSA recall R/2018/3549 vehicles affected
The rear spoiler may detach from the vehicle. Its security will be checked and made safe if needed.
Official DVSA recall text
Component
REAR SPOILER ON REAR END DOOR MAY NOT HAVE BEEN FITTED TO SPECIFICATION
Defect
The rear spoiler could detach from the vehicle completely.
Remedy
The security of the rear spoiler is checked and made safe if necessary.
Steering coupling lock status may be uncertain
Reported January 29, 2019Model years 2018DVSA recall R/2019/0048 vehicles affected
The steering coupling's lock status may not have been correctly recorded after assembly. It will be checked and reworked if necessary.
Official DVSA recall text
Component
THE LOCK STATUS OF THE STEERING COUPLING WAS NOT CORRECTLY DOCUMENTED
Defect
The lock status of the steering coupling was not correctly documented following assembly.
Remedy
As a precautionary measure on affected vehicles the lock status of the steering coupling will be determined and reworked if necessary.
Fuel feed hose may chafe and leak
Reported January 14, 2019Model years 2015–2017DVSA recall R/2018/32731,658 vehicles affected
The fuel feed hose may be routed incorrectly, allowing it to chafe and leak. The routing will be checked and corrected if necessary.
Official DVSA recall text
Component
THE ROUTING OF THE FUEL FEED HOSE MIGHT NOT MEET SPECIFICATIONS
Defect
Fuel hose might be incorrectly routed with a possibility of chaffing and leakage.
Remedy
Check the routing of the fuel feed hose on affected vehicles and rework it if necessary.
Passenger air bag inflator may explode
Reported January 9, 2019Model years 2010–2017NHTSA campaign 19V010000288,779 vehicles affected
The passenger air bag inflator may explode when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the passenger air bag module, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front passenger seat classification may be incorrectly calibrated
Reported December 18, 2018Model years 2017–2018DVSA recall R/2018/296302 vehicles affected
The front passenger occupant classification system may be incorrectly calibrated. The front passenger seat cushion will be replaced.
Official DVSA recall text
Component
FRONT PASSENGER SEAT OCCUPANT CLASSIFICATION SYSTEM CALIBRATION MAY NOT CORRESPOND TO THE SPECIFICATIONS
Defect
Incorrect calibration of the front passenger occupant classification system.
Remedy
Replace the seat cushion of the front passenger seat.
Steering coupling may not be locked
Reported December 7, 2018Model years 2018NHTSA campaign 18V8720002 vehicles affected
The steering coupling may not be locked correctly, allowing the connection between the steering wheel and steering rack to come loose and reduce steering ability, increasing the risk of a crash. Dealers will inspect and lock the coupling correctly if needed, free of charge.
Official NHTSA recall text
Component
STEERING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Consequence
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering rack locknut may break
Reported November 29, 2018Model years 2018–2019NHTSA campaign 18V8500006,373 vehicles affected
A steering rack locknut may break under high load, causing the steering to become stuck in one position and increasing crash risk. Dealers will replace the steering rack free of charge.
Official NHTSA recall text
Component
STEERING:RACK AND PINION:RACK
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tailgate spoiler may detach
Reported November 29, 2018Model years 2019NHTSA campaign 18V84900016 vehicles affected
The tailgate spoiler may not be properly attached and could detach while driving, creating a road hazard and increasing crash risk. Dealers will inspect and correct the mounting as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz E450 4Matic Wagon and E63S AMG Wagon vehicles. The affected vehicles have a tailgate mounted spoiler that may not be properly attached and therefore could detach while driving.
Consequence
If the tailgate mounted spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began December 19, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat belt buckle may fail to detect a fastened belt
Reported November 27, 2018Model years 2019NHTSA campaign 18V8390004,969 vehicles affected
A correctly fastened seat belt may be detected as unfastened, preventing the belt pretensioner from activating in a crash and increasing injury risk. Dealers will replace the seat belt buckles free of charge.
Official NHTSA recall text
Component
SEAT BELTS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Consequence
If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Active hood sensor hose may be routed incorrectly
Reported November 5, 2018Model years 2016–2018DVSA recall R/2018/253152 vehicles affected
An incorrectly routed sensor hose in the front bumper may impair the active hood function. The remedy is to check the hose routing and correct it if needed.
Official DVSA recall text
Component
FAULTY ROUTING OF SENSOR HOSE IN FRONT BUMPER MAY IMPAIR THE FUNCTION OF THE ACTIVE HOOD
Defect
The function of the active hood may be impaired.
Remedy
Check the routing of the silicone hose for the active hood and correct if necessary.
Powertrain controller may reset and stall engine
Reported October 29, 2018Model years 2019NHTSA campaign 18V761000119 vehicles affected
The central powertrain controller may reset while driving and cause an engine stall, increasing crash risk. Dealers will update the controller software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Consequence
An engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Battery cover may leave a live wire exposed
Reported October 15, 2018Model years 2018NHTSA campaign 18V7250004,073 vehicles affected
The battery cover may leave the positive wire exposed, and a strut brace may deform in certain crashes and short the battery. This could disable emergency door unlocking for outside responders and increase fire risk. Dealers will replace the positive pole cover free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Consequence
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ISOFIX mounting support may be incorrect
Reported October 10, 2018Model years 2017DVSA recall R/2018/23216 vehicles affected
The ISOFIX mounting support may be to the wrong specification. The support will be replaced on affected vehicles.
Official DVSA recall text
Component
CHILD SEAT ISOFIX MOUNTING SUPPORT MAY BE INCORRECT SPECIFICATION
Defect
ISOFIX mounting support incorrect specification
Remedy
Replace ISOFIX mounting support on affected vehicles
Front passenger seat may adjust too far
Reported September 11, 2018Model years 2018NHTSA campaign 18V60900022 vehicles affected
The front passenger seat may move beyond its intended adjustment limit, increasing the risk of injury in a crash. Dealers will inspect the adjustment range and, if needed, install a mechanical limit or update the seat control software, free of charge.
Official NHTSA recall text
Component
SEATS:FRONT ASSEMBLY:POWER ADJUST
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E63S AMG 4MATIC vehicles. The front passenger seat can be adjusted beyond its intended limit.
Consequence
If the passenger seat is adjusted beyond its intended limit, the occupant may have an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the adjustment range, and if needed, install a mechanical adjustment range limitation or update the seat control unit software, free of charge. The recall began October 31, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018090013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Navigation software may have a fault
Reported August 29, 2018Model years 2017–2018DVSA recall R/2018/1696 vehicles affected
A fault in the navigation software may affect vehicles with SD card navigation. The navigation system software will be updated.
Official DVSA recall text
Component
FAULT IN NAVIGATION SOFTWARE
Defect
There is a fault in the navigation software on certain E-Class (213) Cars that have SD card navigation.
Remedy
Update the software of the navigation system on affected vehicles.
Incorrect engine undertray may be fitted
Reported August 21, 2018Model years 2018DVSA recall R/2018/20430 vehicles affected
An incorrect engine undertray may be fitted. The undertray will be checked and replaced.
Official DVSA recall text
Component
INCORRECT UNDERFLOOR PANELLING INSTALLED
Defect
Incorrect engine undertray fitted.
Remedy
Check and replace engine undertray on affected vehicles.
Driver's airbag housing may fail during deployment
Reported August 14, 2018Model years 2018DVSA recall R/2018/1682,105 vehicles affected
The driver's airbag housing may fail when the airbag deploys in a crash, reducing its restraint effect and allowing parts to enter the passenger compartment, increasing injury risk. The driver's airbag will be replaced.
Official DVSA recall text
Component
DRIVER'S AIRBAG GAS GENERATOR HOUSING FAILURE DURING DEPLOYMENT
Defect
On affected vehicles it has been determined that drivers airbags with potentially faulty gas generator housing material may have been installed in vehicles of model series 156 176 246 205 238 & 253. If the material of the gas generator housing fails during airbag deployment in the event of a crash the airbag system would possibly no longer have a restraint effect. In addition separating parts could enter the passenger compartment. This could lead to an increased risk of injury.
Remedy
On affected vehicles replace the driverï¿½s airbag
Front seat backrest weld may fail
Reported August 14, 2018Model years 2017–2018DVSA recall R/2018/15892 vehicles affected
A weld joining the front seat backrest rail and metal fitting may not withstand the required load, allowing the fitting to detach. In a collision this could increase the load on the occupant. The backrest will be checked and replaced if necessary.
Official DVSA recall text
Component
LASER WELDING BETWEEN BACKREST RAIL AND BACKREST METAL FITTING OF FRONT SEATS MAY NOT MEET SPECIFICATION
Defect
It has been determined that on certain C-Class (205) and E-Class (213) Cars with AMG performance seats the laser welding between the backrest rail and the backrest metal fitting of the driver or passenger seat might not meet the specification. The laser welding between the backrest member and the backrest metal fitting may not withstand the required load values. As a result the fitting may detach from the backrest member. In the case of an accident this could result in a higher occupant load. Due to the delivery scenario the fault can only occur on one side of the seat.
Remedy
As a precautionary measure recall the affected vehicles and check the backrest member and replace if necessary
Passenger airbag may not deactivate for a child seat
Reported August 3, 2018Model years 2018NHTSA campaign 18V515000345 vehicles affected
The occupant system may fail to deactivate the passenger airbag when a child seat is in the front seat, increasing injury risk in a crash. Dealers will replace the front passenger seat cushion free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Consequence
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Child seat anchor console may detach
Reported August 3, 2018Model years 2018NHTSA campaign 18V51300039 vehicles affected
The child seat anchoring console may be improperly installed and partially detach from the vehicle body in a crash, increasing injury risk. Dealers will inspect it and replace it if necessary, free of charge.
Official NHTSA recall text
Component
CHILD SEAT:LATCH STRAP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.
Consequence
If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.
Remedy
MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat backrest may not lock
Reported July 30, 2018Model years 2017–2018DVSA recall R/2018/14642,732 vehicles affected
The right side of a front seat backrest may not fully lock. The backrest lock will be checked and the backrest replaced if needed.
Official DVSA recall text
Component
RIGHT SIDE OF FRONT SEAT BACKRESTS MAY NOT LOCK INTO PLACE
Defect
The seat backrests on the right side of the front seats in the c-class Coupe/Convertible and E-Class Coupe/Convertible may not fully lock.
Remedy
As a precautionary measure the lock of the seat backrest on affected vehicles will be check for operation. Where necessary the backrest will be replaced.
Steering wiring fault may deploy driver's airbag
Reported July 9, 2018Model years 2011–2017DVSA recall R/2018/15420,226 vehicles affected
The steering column clock spring may break, triggering warning messages and, in extreme cases, deploying the driver's airbag. The steering components will be checked for sufficient grounding.
Official DVSA recall text
Component
ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
Defect
The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy
Remedy
.Affected vehicles will be recalled to be checked to ensure there is sufficient grounding of the steering components.
Headlight aim may be altered
Reported April 27, 2018Model years 2017NHTSA campaign 18V27100042 vehicles affected
The headlight adjustment screws may not be sealed, allowing the horizontal aim to be changed. Misaimed headlights may not illuminate the road adequately and could increase crash risk. Dealers will retrofit the headlight sealing caps, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seatbacks may not lock
Reported March 29, 2018Model years 2018NHTSA campaign 18V2070003,088 vehicles affected
A front seatback may fail to lock on its right side and could fold forward in a crash, increasing the risk of injury. Dealers will inspect the seatback lock and replace it as needed, free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Consequence
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Headlights may not illuminate the road sufficiently
Reported March 6, 2018Model years 2017NHTSA campaign 18V15100028 vehicles affected
Misadjusted headlights may not sufficiently illuminate the road, increasing the risk of a crash. Dealers will inspect and adjust the headlights as needed, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
An insufficiently illuminated roadway may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat backrest welds may fail
Reported March 6, 2018Model years 2018NHTSA campaign 18V15000099 vehicles affected
The backrest rail and fitting may not be properly welded, which could cause the seats to fail in a crash and increase injury risk. Dealers will inspect the welds and replace the backrests as needed, free of charge.
Official NHTSA recall text
Component
SEATS:FRONT ASSEMBLY:RECLINER
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes Benz C43 AMG, C63S AMG, E63 S AMG Sedan, and E63S AMG Stationwagon vehicles fitted with AMG performance seats. The backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats.
Consequence
The incorrect welding may result in the seats failing in the event of a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the welds of the backrest frames, replacing the backrests as necessary, free of charge. The recall is expected to begin May 4, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Catalytic converter bracket screws may loosen
Reported February 21, 2018Model years 2017DVSA recall R/2018/0473 vehicles affected
Incorrectly secured screws on the catalytic converter bracket may cause vibration and crack the exhaust. The screws will be checked and either replaced or referred for further guidance, depending on the findings.
Official DVSA recall text
Component
CATALYTIC CONVERTER SUPPORT BRACKET MAY BE INSECURE
Defect
The screws retaining the catalytic converter bracket on the engine bracket may have an incorrect clench. This could lead to vibration and cause the exhaust to crack.
Remedy
On affected vehicles check screws according to manufacturer's procedures..Depending on findings either replace screws or refer to manufacturer for further guidance
Front seat belt pretensioners may not work
Reported February 6, 2018Model years 2016–2017DVSA recall R/2018/0101,184 vehicles affected
Front seat belt pretensioner ignitors may not work as expected, increasing the risk of occupant injury. The seat belt locking function is unaffected. The seat belts will be replaced with quality assured units.
Official DVSA recall text
Component
FRONT SEAT BELT TENSIONERS MAY NOT FUNCTION
Defect
The front seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock function of the seatbelts is not impaired.
Remedy
On affected vehicles replace seatbelts with quality assured units.
Steering clock spring may break
Reported February 2, 2018Model years 2011–2017DVSA recall R/2018/006169,758 vehicles affected
The steering column clock spring may break, lighting warning messages and, in extreme cases, causing the driver’s airbag to deploy. The recall will establish sufficient grounding of the steering components.
Official DVSA recall text
Component
ELECTRICAL WIRING IN STEERING ASSEMBLY MAY BE INSUFFICIENTLY GROUNDED
Defect
The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.
Remedy
Affected vehicles will be recalled to establish sufficient grounding of the steering components.
Passenger air bag inflator may explode
Reported January 10, 2018Model years 2010–2013NHTSA campaign 18V043000132,167 vehicles affected
The passenger air bag inflator may explode when the air bag deploys, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the passenger front air bag module free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear seat belt pretensioner may not operate
Reported January 9, 2018Model years 2016–2017DVSA recall R/2017/3382,599 vehicles affected
A rear seat belt pretensioner may fail to activate in a crash, so the belt may not fully restrain the occupant. Both rear seat belts will be replaced with the correct versions.
Official DVSA recall text
Component
SEATBELT PRETENSIONER MAY NOT OPERATE
Defect
Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left or right hand seat belt tensioner in the rear is activated with out squib ignition the belt may not fully restrain the occupant.
Remedy
On affected vehicles replace the left and right hand rear seat belts with a correct version.
Left rear seatbelt pretensioner may not restrain occupant
Reported November 21, 2017Model years 2016–2017DVSA recall R/2017/299796 vehicles affected
A faulty squib batch may prevent the left rear seatbelt from fully restraining an occupant when its tensioner activates in a crash. The left rear seatbelt will be replaced.
Official DVSA recall text
Component
SEATBELT PRETENSIONER MAY NOT OPERATE
Defect
Due to a deviation in the suppliers production process a specific squib batch may not comply with specifications In the event of an accident during which the left hand seat belt tensioner in the rear is activated the belt may not fully retrain the occupant.
Remedy
On affected vehicles replace the left rear seat belt with a correct version.
Power steering may be disabled
Reported November 14, 2017Model years 2017NHTSA campaign 17V71400072 vehicles affected
A transistor in the power steering control unit may overheat and disable power steering assist, increasing the risk of a crash. Dealers will inspect the steering rack and replace it if needed, free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Consequence
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Right front seatbelt pretensioner may not meet specification
Reported October 26, 2017Model years 2016–2017DVSA recall R/2017/253540 vehicles affected
The right front seatbelt pretensioner may not meet specification, which could affect its operation in a crash. The pretensioner will be replaced.
Official DVSA recall text
Component
RIGHT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
Defect
The right front seat belt pretensioner may not conform to specification . This may adversely affect it's operation in the event of an accident.
Remedy
Replace the pretensioner on affected vehicles.
Rear seat belt pretensioners may not restrain occupants
Reported October 24, 2017Model years 2016–2017DVSA recall R/2017/1563,400 vehicles affected
Rear seat belt pretensioner igniters may not work as expected, increasing the risk of injury to occupants. The rear seat belt locking function is unaffected. Potentially affected seat belts will be replaced.
Official DVSA recall text
Component
REAR SEAT BELT PRE-TENSIONERS MAY FAIL TO RESTRAIN OCCUPANTS AS INTENDED
Defect
The rear seatbelt pre-tensioner ignitors may not perform as expected. This could increase the risk of injury to the seat occupants. The lock functions of the rear seatbelts are not impaired.
Remedy
Recall the 3400 vehicles that are likely to be affected and replace any potentially affected seatbelts with quality assured units.
Driver air bag may deploy unexpectedly
Reported October 6, 2017Model years 2012–2017NHTSA campaign 17V627000495,290 vehicles affected
If an electrostatic discharge occurs while the air bag clockspring is broken, insufficient grounding may cause the driver air bag to deploy unexpectedly, increasing the risk of injury or a crash. Dealers will add grounding to the steering components free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power steering pins may lose contact
Reported September 19, 2017Model years 2017NHTSA campaign 17V5740004 vehicles affected
Improperly welded contact pins in the electric power steering control unit may lose contact, deactivating power steering assist and increasing the risk of a crash. Dealers will replace the electric power steering rack free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat belt pretensioners may not lock
Reported September 4, 2017Model years 2016–2017DVSA recall R/2017/147312 vehicles affected
An incorrect propellant mix in some pretensioner ignitors may mean the front seat belt pretensioners cannot be guaranteed to lock when deployed. The affected front seat belts will be replaced.
Official DVSA recall text
Component
LEFT FRONT SEAT BELT PRE-TENSIONER MAY NOT MEET SPECIFICATION
Defect
The propellant mix in certain seatbelt pre-tensioners ignitors may be incorrect. If the front seatbelt pre-tensioners are deployed the lock function of the pre-tensioners cannot be guaranteed.
Remedy
Recall the vehicles that are likely to be affected and replace the front seatbelts that are likely to be affected.
Water ingress may disable power steering assistance
Reported August 18, 2017Model years 2015–2016DVSA recall R/2017/14815,363 vehicles affected
Water may enter the electric power steering control unit through an inadequately sealed connector, causing loss of steering assistance and increasing collision risk. The power steering plug housing will be replaced.
Official DVSA recall text
Component
STEERING POWER ASSIST MAY DEACTIVATE
Defect
The connector on the electric power steering control unit may not be properly sealed against water entry. If water enters the control unit the power steering assistance can be lost. The steering assistance not working could increase the risk of collision.
Remedy
Recall the vehicles that are likely to be affected and replace the plug housing of the electric power steering.
Turbocharger oil feed pipe may leak
Reported July 18, 2017Model years 2016–2017DVSA recall R/2017/214146 vehicles affected
The turbocharger oil feed pipe may leak, allowing oil to contact hot components and creating a risk of fire. The oil feed line will be replaced.
Official DVSA recall text
Component
OIL LEAK FROM TURBOCHARGER FEED PIPE.
Defect
Under certain conditions the oil feed pipe to the turbocharger may leak.Oil may contact hot components and there is a risk of fire.
Remedy
On affected vehicles replace the oil feed line to the turbocharger.
Front passenger airbag may not deploy fully
Reported June 20, 2017Model years 2016–2017DVSA recall R/2017/1775,170 vehicles affected
The airbag igniter propellant mixture may be out of specification, so the front passenger airbag may fail to deploy or deploy only partly when activated, increasing injury risk. The airbag assembly will be replaced.
Official DVSA recall text
Component
AIRBAG MAY NOT DEPLOY CORRECTLY
Defect
The propellant mixing ratio in the igniters of the front passenger airbag assembly may not meet specification. If the airbag is required and activated it might not deploy or not completely deploy. This could increase the risk of injury to the occupants.
Remedy
Recall the vehicles that are likely to be affected and replace the front passenger airbag assembly.
Starting current limiter may overheat
Reported June 20, 2017Model years 2014–2017DVSA recall R/2017/096EU Safety Gate A12/1352/17521,108 vehicles affected
After severe engine damage or seizure, repeated attempts to start the engine could overheat the starting current limiter and cause a fire. An additional fuse will be installed in the starter electrical line.
Official DVSA recall text
Component
STARTING CURRENT LIMITER MAY OVERLOAD
Defect
Where the car incurs severe engine damage resulting in the engine failing to turn over (engine seizure) and if the driver repeatedly attempts to start the engine despite the engine not cranking the very high electrical current could lead to overheating of the starting current limiter and the potential for a fire.
Remedy
Recall the vehicles that are likely to be affected and install an additional fuse in the electrical line to the starter.
Power steering motor contacts may fail
Reported June 8, 2017Model years 2014–2016DVSA recall R/2017/15932 vehicles affected
Incorrectly formed contacts in the electric power steering motor may fail, causing loss of power steering assistance; a warning lamp will illuminate. The motor will be replaced.
Official DVSA recall text
Component
ELECTRIC POWER STEERING MOTOR DEFECTIVE
Defect
Contacts inside the electric power steering motor may not have been correctly formed. Failure of these contacts would cause the loss of power steering assistance.If this happens a warning lamp will illuminate
Remedy
Replace the electric power steering motor on affected vehicles.
Control unit coding may trigger unplanned vehicle actions
Reported April 19, 2017Model years 2004–2017DVSA recall R/2017/124420 vehicles affected
Incorrect control unit coding may trigger unplanned vehicle actions and cause safety or emissions systems to respond outside their design intent. The software in the corresponding control units will be updated.
Official DVSA recall text
Component
FAULTY CONTROL UNIT MAY CAUSE VEHICLE TO PERFORM OUTSIDE SPECIFICATION
Defect
Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
Remedy
Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
Roof spoiler may detach
Reported April 11, 2017Model years 2016–2017NHTSA campaign 17V246000411 vehicles affected
The roof-mounted spoiler may not be properly attached and could detach while driving, becoming a road hazard and increasing crash risk. Dealers will inspect the spoiler and replace it as necessary free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:ROOF AND PILLARS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
Consequence
If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument cluster display may go blank or reset
Reported April 11, 2017Model years 2017NHTSA campaign 17V24500015 vehicles affected
Software may leave the instrument cluster blank at startup or cause it to reset while driving. Without information such as vehicle speed, crash risk may increase. Dealers will update the display software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Water may enter the power steering control unit
Reported April 11, 2017Model years 2016–2017NHTSA campaign 17V24100058,323 vehicles affected
An insufficiently sealed power steering connector may let water enter the control unit and deactivate steering assistance, increasing crash risk. Dealers will replace the connector and inspect the steering rack, replacing it as necessary, free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Consequence
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering column switch may prevent drive range selection
Reported March 15, 2017Model years 2016DVSA recall R/2017/0843 vehicles affected
Damage to a circuit board may make the selector lever inoperative, preventing manual selection of D, R, N or P and potentially increasing collision risk during manoeuvring. The steering column switch module will be replaced.
Official DVSA recall text
Component
STEERING COLUMN SWITCH MODULE MAY BECOME INOPERATIVE
Defect
It has been identified that the lever used to select the drive range on the steering column switch module may become inoperative due to possible damage of a circuit board. In the event of this fault occurs then manual selection of the drive range (D R N P) would no longer be possible. The Auto-P function as well as the automatic parking brake will still be available as intended. During manoeuvring the vehicle may not change the drive range as intended by the driver when operating the selector lever during standstill. This could result in an increased risk of a collision/accident.
Remedy
Recall all affected vehicles to replace the steering column switch module.
Incorrect software may affect air bag deployment
Reported March 14, 2017Model years 2012–2016NHTSA campaign 17V17700051 vehicles affected
Incorrect software in control units may affect air bag deployment in a crash, increasing the risk of injury. Dealers will update the affected software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag may not deploy properly
Reported March 14, 2017Model years 2017NHTSA campaign 17V17600065 vehicles affected
The front passenger air bag may not deploy properly if the passenger sits on the seat edge or reclines while lying down, increasing injury risk in a crash. Dealers will update the air bag control module software free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Defect
Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence
In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.
Remedy
MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag may be deactivated
Reported March 13, 2017Model years 2014–2016DVSA recall R/2017/0937,494 vehicles affected
With the passenger seat in the rear or lower position range, a kinked pressure hose may cause the system to classify an occupant as a child seat and deactivate the passenger airbag. This could increase injury risk in a frontal collision. The remedy is to inspect the pressure pipe and contact the technical department if it is kinked.
Official DVSA recall text
Component
FRONT AIRBAG MAY BE DEACTIVATED
Defect
It has been identified that the front passenger seat occupancy weight sensing system control unit may have bee incorrectly installed during assembly. If the passenger seat is placed in the rear/lower position range then it can cause the pressure hose to become kinked which will reclassify the occupant as being a child seat. This will result in the front passenger airbag being deactivated and place the occupant at a higher risk of injury if the vehicle is involved in a frontal collision.
Remedy
Recall all affected vehicles to inspect the pressure pipe. If found to be kinked then the dealer is to contact MB Technical Department to establish the rectification process.
Washer wiring may short and disable wipers
Reported March 13, 2017Model years 2014–2016DVSA recall R/2017/04112,633 vehicles affected
Incorrectly routed windscreen washer wiring may short circuit and make the wipers inoperative. The wiring will be checked and reworked where necessary.
Official DVSA recall text
Component
SHORT CIRCUIT MAY OCCUR
Defect
The wiring to the front windscreen washers may not have been correctly routed. This may cause a short circuit and render the wipers in operative.
Remedy
On affected vehicles check wiring and rework where necessary.
Starter current limiter may overheat
Reported February 23, 2017Model years 2017NHTSA campaign 17V114000307,629 vehicles affected
Repeated attempts to start an engine or transmission that cannot turn over may overheat the starting current limiter, melting nearby components and increasing fire risk. Dealers will install an additional fuse in the starter electrical line free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electric power steering assistance may fail
Reported February 20, 2017DVSA recall R/2017/07356 vehicles affected
Incorrectly welded pins in the electric power steering control unit may cause an open circuit, loss of steering assistance and possible loss of vehicle control. The electric power steering will be replaced.
Official DVSA recall text
Component
LOSS OF POWER STEERING SUPPORT
Defect
It has been identified that the pins within the electric power assisted steering control unit may not have been contact welded correctly. This can result in an open circuit which will lead to a loss of power steering assistance and possible loss of control of the vehicle.
Remedy
Recall all affected vehicles and replace electric power assisted steering.
Airbag inflator may fail to ignite
Reported February 8, 2017Model years 2017NHTSA campaign 17V0800002,112 vehicles affected
A pelvis or front passenger airbag inflator initiator may fail to ignite in a crash, preventing the airbag from deploying as intended and increasing injury risk. Dealers will replace the affected airbag modules free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Consequence
If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Shift lever may not select a gear
Reported February 8, 2017Model years 2017NHTSA campaign 17V07800073 vehicles affected
A damaged circuit board in the steering column shift lever module may prevent the lever from selecting a gear, increasing crash risk. Dealers will replace the module free of charge.
Official NHTSA recall text
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Consequence
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger airbag may be deactivated
Reported February 8, 2017Model years 2017NHTSA campaign 17V07600012,456 vehicles affected
An incorrectly installed occupant detection unit may misclassify a passenger, causing the front passenger airbag to be deactivated in a crash and increasing injury risk. Dealers will inspect the hose routing and replace the hose and sensor mat if needed, free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.
Consequence
If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.
Remedy
MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger air bag inflator may rupture
Reported January 10, 2017Model years 2012NHTSA campaign 17V017000104,119 vehicles affected
Long-term exposure to humidity and temperature changes may degrade the inflator propellant, causing the passenger air bag inflator to rupture in a crash. Metal fragments could strike occupants, causing serious injury or death. Dealers will replace the front passenger air bag modules free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine compartment panel may ignite
Reported December 15, 2016Model years 2015–2016DVSA recall R/2016/27526 vehicles affected
A faulty rear engine compartment panel may contact the left catalytic converter. High temperatures during heavy driving, such as full throttle or towing, could ignite the panel and cause a vehicle fire. Clearance will be checked and the panel replaced if it is insufficient.
Official DVSA recall text
Component
RISK OF FIRE
Defect
On certain 6 and 8 cylinder engine vehicles a faulty rear engine compartment panel/bulkhead may have been installed. It is therefore possible that the panel/bulkhead may contact the left exhaust catalytic converter due to insufficient clearance. If the catalytic converter is subjected to high temperatures due to heavy driving conditions i.e. full throttle or towing then there is a risk of the rear engine compartment panel igniting and a vehicle fire ensuing.
Remedy
Recall all affected vehicles to inspect the clearance between the rear engine compartment panel/bulkhead and the exhaust catalytic converter. If the clearance is insufficient then the rear engine compartment panel/bulkhead will be replaced.
Power steering may deactivate
Reported December 14, 2016Model years 2014–2016NHTSA campaign 16V89900070 vehicles affected
Improperly soldered contacts in the power steering control unit may disconnect, causing loss of steering assistance and increasing crash risk. Increased contact resistance may also create a fire risk, including while parked with the ignition off. Dealers will replace the control unit free of charge.
Official NHTSA recall text
Component
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat frame may damage fuel pump wiring
Reported November 17, 2016Model years 2015–2016DVSA recall R/2016/2554,231 vehicles affected
The rear seat frame may interfere with the fuel pump wiring, affecting fuel supply and causing the engine to cut out. The wiring will be checked, repaired if needed and rerouted.
Official DVSA recall text
Component
VEHICLE MAY CUT OUT
Defect
The rear bench seat frame may impede the wiring harness connecting the fuel supply pump. This could affect fuel supply and the engine may cut out.
Remedy
On affected vehicles check condition of the wiring harness repair if necessary and reroute.
Underbody panel may melt near catalytic converter
Reported November 17, 2016Model years 2017NHTSA campaign 16V831000799 vehicles affected
Insufficient clearance from the catalytic converter may cause the underbody panel to melt, increasing the risk of fire. Dealers will inspect and replace the panel as needed, free of charge.
Official NHTSA recall text
Component
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Consequence
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel pump wiring may be damaged
Reported October 19, 2016Model years 2017NHTSA campaign 16V7580006,858 vehicles affected
The rear seat frame may damage wiring for the fuel pump, tank pressure sensor or fuel gauge. Damaged fuel pump wiring may cause an engine stall and increase crash risk. Dealers will reroute the wiring and repair it as needed, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Consequence
Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Powertrain software may cause loss of drive
Reported June 10, 2016Model years 2015–2016DVSA recall R/2016/1253,330 vehicles affected
A software issue may cause the vehicle to lose drive unexpectedly and coast to a stop, potentially increasing collision risk. The powertrain control unit software will be updated.
Official DVSA recall text
Component
ENGINE MAY LOSE POWER
Defect
The subject vehicle could unexpectedly lose drive and coast to a halt with no motive power due to a software issue in the powertrain control unit. In certain circumstances it is possible that the risk of collision is heightened.
Remedy
Recall the vehicles that are likely to be affected and update the software of the power train control unit.
Passenger airbag inflator may rupture
Reported May 26, 2016Model years 2010–2011NHTSA campaign 16V363000258,163 vehicles affected
In a crash that deploys the front airbags, an inflator may rupture and send metal fragments into the vehicle, potentially seriously injuring or killing occupants. Dealers will replace the passenger airbag modules free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver airbag inflator may rupture
Reported February 11, 2016Model years 2010–2011NHTSA campaign 16V081000711,159 vehicles affected
The driver airbag inflator may rupture when deployed, sending metal fragments into the vehicle and potentially seriously injuring or killing occupants. Dealers will replace the driver airbag module, free of charge.
Official NHTSA recall text
Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-pressure fuel lines may crack and leak
Reported January 21, 2016Model years 2015DVSA recall R/2015/25911,943 vehicles affected
Fuel lines may crack over time and leak; escaping fuel near an ignition source could cause a fire. The high-pressure fuel lines will be replaced.
Official DVSA recall text
Component
RISK OF FIRE
Defect
The high pressure fuel lines have not been manufactured to the correct specification which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.
Remedy
Recall the vehicles that are likely to be affected and replace the high pressure fuel lines.
Bonnet may not work as intended in a collision
Reported December 22, 2015Model years 2015DVSA recall R/2015/2391,111 vehicles affected
The reset mechanism for the pedestrian protection bonnet may be missing. If the bonnet is triggered in a head-on collision, it may not work as designed, increasing the occupants’ risk of injury. The mechanism will be checked and fitted if missing.
Official DVSA recall text
Component
ENGINE HOOD MAY NOT BEHAVE AS INTENDED IN A COLLISION
Defect
The reset mechanism for the dynamic bonnet (for pedestrian protection) might not have been fitted during manufacture. In the event of a head on collision where the dynamic bonnet is triggered the bonnet may not behave as designed thereby putting the vehicle occupants at higher risk of injury.
Remedy
Recall the vehicles that are likely to be affected and check if the bonnet reset mechanism is fitted. Where the reset mechanism is missing fit a reset mechanism.
Fuel line may leak or disconnect
Reported November 24, 2015Model years 2014NHTSA campaign 15V792000809 vehicles affected
An incorrect fuel line fitting may let the connection leak or disconnect. Leaking fuel can cause a fire, and a disconnected line can stall the vehicle and increase crash risk. Dealers will install the correct fuel line, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2014 E350 and E350 4Matic sedans manufactured June 4, 2014, to July 9, 2014. The affected vehicles were built with a fuel feed line that has a single flare fitting instead of a double flare fitting.
Consequence
If the fuel feed line has the incorrect flare fitting, the connection between the fuel hose and the fuel feed line might develop a leak or may completely disconnect. Leaking fuel in the presence of an ignition source increases the risk of a fire and if the fuel feed line disconnects, the vehicle would stall, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will install the correct fuel line, free of charge. This recall began on January 11, 2016. Owners may contact Mercedes-Benz customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Exhaust camshaft may break and damage engine
Reported November 19, 2015Model years 2015DVSA recall R/2015/2102,765 vehicles affected
An incorrectly manufactured camshaft could break and damage the engine, causing sudden loss of drive and increasing collision risk. The exhaust camshaft will be replaced.
Official DVSA recall text
Component
ENGINE MAY FAIL
Defect
The camshaft could break and damage the engine due to it not being manufactured to the correct specification. If the condition occurs it will lead to a sudden loss of drive thereby increasing the risk of a collision.
Remedy
Recall the vehicles that are likely to be affected and replace the exhaust camshaft.
Engine compartment seal may cause fire
Reported August 28, 2015Model years 2015DVSA recall R/2015/1716 vehicles affected
The engine compartment seal may come loose and fall between the engine and firewall, where it could contact hot parts such as the catalytic converter and start a fire. A new seal and fittings will be installed.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
The engine compartment seal may not be fully secure. There is a possibility that the seal may become dislodged and fall between the engine and the fire wall. If this occurs it is possible for the seal to contact very hot items such as the catalytic converter and a fire to start.
Remedy
Recall the vehicles that are likely to be affected and fit a new seal with fittings.
Engine compartment seal may fall and cause a fire
Reported August 11, 2015Model years 2016NHTSA campaign 15V505000209 vehicles affected
A damaged cable may fail to secure the rubber seal around the engine compartment. The seal could fall into the engine bay and contact engine or exhaust parts, increasing fire risk. Dealers will replace the seal free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat connections may be loose
Reported July 30, 2015Model years 2014DVSA recall R/2015/14920 vehicles affected
The rear threaded connections on the front seats may not be tightened correctly. In a serious crash, a connection may not work as designed, increasing the risk of injury. The connections will be checked and their torque corrected if necessary.
Official DVSA recall text
Component
FRONT SEATS MAY NOT BE SECURED ACORDING TO SPECIFICATION
Defect
The threaded connections to the rear of the front seats may not have been tightened correctly. In the case of a serious vehicle accident the seat connection may not function as designed resulting in an elevated risk of injury to the occupants.
Remedy
Recall the vehicles that are likely to be affected to check and where necessary correct the torque of the connections at the rear of the front seats.
Chain tensioner gasket may leak oil
Reported June 8, 2015Model years 2015NHTSA campaign 15V351000814 vehicles affected
Oil may leak around the chain tensioner gasket and drip onto a hot engine surface, increasing fire risk; spilled oil may also create a road hazard and crash risk. Dealers will replace the gasket free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bonnet seal may fall onto the exhaust and catch fire
Reported March 23, 2015Model years 2012–2014DVSA recall R/2015/0417,726 vehicles affected
When the bonnet is opened, its seal may detach and fall between the engine and partition wall. It could contact the exhaust and catch fire in some conditions. The remedy is to fit additional retaining clips.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
A seal between bonnet and engine compartment may when the bonnet is opened temporarily stick to the bonnet. If this happens the seal may detach form its fixing and can fall into the gap between engine and partition wall. It is then possible the seal can make contact with the exhaust and under certain conditions catch fire.
Remedy
On affected vehicles install additional clips to retain the seal.
Hood seal may fall into engine compartment
Reported February 13, 2015Model years 2013–2015NHTSA campaign 15V088000147,224 vehicles affected
The rubber seal at the rear of the engine bay may stick to the hood when opened and fall into the engine compartment when closed. It could contact hot exhaust parts and increase fire risk. Dealers will add four retaining clips, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:HOOD
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chain tensioner seal may leak oil
Reported January 16, 2015Model years 2014DVSA recall R/2014/182555,048 vehicles affected
A seal that does not meet specification may leak oil and contaminate the environment; excessive oil loss may damage the engine. The chain tensioner sealing ring will be replaced.
Official DVSA recall text
Component
OIL MAY LEAK
Defect
On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Remedy
On affected vehicles replace the chain tensioner sealing ring.
Rear centre seat belt buckle may fail
Reported December 24, 2014Model years 2015NHTSA campaign 14V8180001,378 vehicles affected
The rear centre double seat belt buckle may fail under the load of a severe frontal crash, increasing the occupant's risk of injury. Dealers will replace the buckle free of charge.
Official NHTSA recall text
Component
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Consequence
If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy
MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chain tensioner gasket may leak oil
Reported December 1, 2014Model years 2014–2015NHTSA campaign 14V7620004,871 vehicles affected
Oil may leak around the chain tensioner gasket and drip onto a hot engine surface, increasing fire risk. Leaked oil may also create a road hazard for other vehicles and increase crash risk. Dealers will replace the gasket free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel filter flange may leak
Reported March 28, 2013DVSA recall R/2013/0314,030 vehicles affected
A production defect may cause the fuel filter flange to leak, resulting in a fuel odour or escaping fuel. The fuel filter will be replaced.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
The flange of the fuel filter may leak due to a non-compliance in the supplier's production process. Should this occur a fuel odour may arise or fuel escape.
Remedy
Recall the vehicles that are likely to be affected to replace the fuel filter.
Charge air hose may crack and cause engine cut-out
Reported January 29, 2013Model years 2011DVSA recall R/2012/15912,180 vehicles affected
Cracks in the charge air hose can put the engine into limp-home mode and, rarely, cause it to shut off. The hose will be replaced.
Official DVSA recall text
Component
ENGINE MAY CUT OUT
Defect
Cracks in the charge air hose may possibly occur. This may subsequently lead to the engine switching to limp-home mode. In rare individual cases the engine shutting off cannot be ruled out.
Remedy
Recall the vehicles that are likely to be affected to replace the charge air hose.
Right window airbag may lose air too quickly
Reported January 22, 2013Model years 2012DVSA recall R/2012/151604 vehicles affected
In a crash, the right window airbag may lose air more quickly than intended after deployment. The right window airbag will be replaced as a precaution.
Official DVSA recall text
Component
AIRBAG MAY NOT DEPLOY CORRECTLY
Defect
During production monitoring Daimler AG became aware that in isolated cases on the E-Class coupe the air of the right windowbag may be able to escape more quickly than intended in the event that this is activated in an accident. In the event of a collision and in extreme cases the strict internal safety requirements of Daimler AG may not be adhered to.
Remedy
Replace the right windowbag as a precautionary measure.
Fuel filter flange may crack and leak fuel
Reported December 3, 2012Model years 2011–2012NHTSA campaign 12V5570005,800 vehicles affected
The fuel filter flange may crack at high temperatures and leak fuel, which could cause a fire if an ignition source is present. Dealers will replace the fuel filter, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE
Defect
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Rear axle level sensor linkage may break
Reported November 16, 2012Model years 2006–2009DVSA recall R/2012/1116,650 vehicles affected
The rear axle level sensor linkage may become blocked and break. The sensor could then record the vehicle as too low, increasing contact pressure in the air springs and hardening the suspension, reducing comfort. The linkage will be replaced as a precaution.
Official DVSA recall text
Component
REAR-AXLE SUSPENSION LEVEL SENSOR MAY BREAK
Defect
On E Class vehicles without AIRMATIC blocking of the level sensor linkage may occur. In extreme cases this may lead to breakage of the level sensor linkage. The linkage is used to measure the vehicle level via a sensor. If the linkage breaks it is possible the level sensor constantly records a vehicle level that is too low. This leads to a contact pressure rise in both air spring bellows and to hardening of the rear-axle suspension causing a noticeable loss in comfort.
Remedy
Replace the level sensor linkage on these vehicles as a precautionary measure.
Curtain airbag stitching may cause it to deflate early
Reported October 9, 2012Model years 2012NHTSA campaign 12V492000499 vehicles affected
Improper stitching may cause the right window curtain airbag to deflate faster than intended when deployed, reducing protection and increasing injury risk. Dealers will replace the airbag.
Official NHTSA recall text
Component
AIR BAGS:SIDE/WINDOW
Defect
Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
Consequence
In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Rear suspension connecting rod may fail
Reported June 12, 2012Model years 2007–2009NHTSA campaign 12V2640003,613 vehicles affected
A connecting rod in the load leveling rear suspension may fail, reducing vehicle control and increasing the risk of a crash. Dealers will replace all connecting rods, free of charge.
Official NHTSA recall text
Component
SUSPENSION:REAR
Defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.
Consequence
IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy
MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Fuel filter may leak diesel onto the road
Reported January 26, 2012Model years 2009–2011DVSA recall R/2011/172156,086 vehicles affected
Diesel may leak from the drain plug area of the fuel filter and reach the road, reducing friction between the tyres and road surface. Check the filter and replace it if necessary.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
Fuel leaks in the plug area of the drain opening may occur at the fuel filter with integrated fuel heaters. Fuel can escape and is noticeable to the customer due to a corresponding diesel odour. The diesel can reach the road and as a result friction between the tyres and road surface may be decreased.
Remedy
Check filter and replace as necessary.
Power steering assistance may be lost
Reported October 24, 2011Model years 2010–2011DVSA recall R/2011/116632 vehicles affected
An implausible signal in the control unit may cause loss of power steering assistance, making steering heavier; visual and audible warnings will be given. The electric power steering units will be replaced.
Official DVSA recall text
Component
STEERING MAY BECOME HEAVY
Defect
Power steering assistance may be lost due to an implausible signal occurring in the control unit. The mechanical steering of the vehicle is maintained but greater input from the driver will be required. When the fault occurs warning will be delivered both visually on the vehicle display and audibly via a signal tone.
Remedy
Recall the vehicles that are likely to be affected to replace the electric power steering units.
Diesel fuel filter may leak
Reported October 3, 2011Model years 2011NHTSA campaign 11V4960006,872 vehicles affected
The diesel fuel filter may leak around its heating component, allowing fuel to reach the highway and create a potential crash hazard. Dealers will inspect the filter and replace it if necessary, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, DIESEL
Defect
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 2012 S-CLASS (221 PLATFORM) VEHICLES. THE DIESEL FUEL FILTER MAY LEAK FROM THE AREA AROUND THE HEATING COMPONENT.
Consequence
DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH.
Remedy
MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Vibration damper ring may separate
Reported April 1, 2011Model years 2011NHTSA campaign 11V21300041 vehicles affected
Insufficient adhesive could cause the vibration damper's inner mass damper ring to separate. It could strike and injure someone working in the engine compartment or a bystander. Dealers will inspect and replace parts as necessary free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING
Defect
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIBRATION DAMPER.
Consequence
WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.
Remedy
DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 8, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES SAFETY RECALL NO. 2011030004.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Fuel filter housing may leak
Reported January 7, 2011DVSA recall R/2010/20514,860 vehicles affected
Fuel may leak from the filter housing onto the road, making it slippery. The housing will be replaced if it is leaking.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
Fuel may leak from the fuel filter housing onto the road surface and thereby make the road slippery for road users.
Remedy
Recall the vehicles that are likely to be affected to replace the fuel filter housing if it is leaking.
Fuel filter may leak
Reported October 29, 2010Model years 2011NHTSA campaign 10V5400002,297 vehicles affected
An inadequately lubricated O-ring may allow the fuel filter to leak. Diesel fuel on the road could make it slippery and increase crash risk. Dealers will replace the fuel filters, free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, OTHER:FUEL FILTER
Defect
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
Consequence
DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
Remedy
DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Power steering fluid line may leak
Reported October 27, 2010DVSA recall R/2010/15645,172 vehicles affected
A leak may develop where the power steering fluid line connects to the pump, and noise may be heard while driving. The connection will be checked and the sealing ring replaced if needed.
Official DVSA recall text
Component
POWER ASSISTED STEERING MAY LEAK OIL.
Defect
It is possible that a power assisted steering fluid leak could occur on the connection from the connection on the fluid line to pump. Drivers should be made aware of the concern by noise being emitted whilst the vehicle is being driven.
Remedy
Recall all affected to check the connection and if required replace the sealing ring.
Power steering may fail from fluid loss
Reported October 4, 2010Model years 2010–2011NHTSA campaign 10V45900085,300 vehicles affected
Loss of power steering fluid may cause the power steering system to fail, reducing control where maximum steering assistance is needed and increasing crash risk. Dealers will check and retorque the connection fitting free of charge.
Official NHTSA recall text
Component
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2010 C-CLASS, MODEL 204, E-CLASS, MODEL 212, AND MODEL YEAR 2010-2011 E-CLASS COUPE/CABRIOLET MODEL 207 VEHICLES. THE POWER STEERING SYSTEM IN THE SUBJECT VEHICLES MAY FAIL DUE TO THE LOSS OF POWER STEERING FLUID.
Consequence
OWNERS MAY NOT HAVE SUFFICIENT CONTROL OF THE VEHICLE IN AREAS, SUCH AS PARKING LOTS, WHERE MAXIMUM POWER STEERING IS REQUIRED, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy
DEALERS WILL CHECK AND RETORQUE THE CONNECTION FITTING FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 31, 2010. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Crankshaft sensor may interrupt engine operation
Reported November 17, 2008Model years 2006–2007DVSA recall R/2008/149154,648 vehicles affected
An electrical connection inside the crankshaft sensor may fail, causing loss of power and preventing the engine from restarting. The crankshaft sensor will be replaced.
Official DVSA recall text
Component
ENGINE COULD LOSE POWER.
Defect
The electrical connection in the interior of the crankshaft sensor's chip housing may be interrupted which may result in loss of power and the inability to restart engine
Remedy
Recall affected vehicles and replace crankshaft sensor
Incorrect control unit software may affect engine shut-off
Reported November 10, 2008Model years 2004–2008DVSA recall R/2008/147504 vehicles affected
Incorrect control unit software may affect emergency engine shut-off, the onboard diagnosis system, or the tank or speedometer signal. Replace the SAM control unit.
Official DVSA recall text
Component
ENGINE EMERGENCY SHUT OFF ON BOARD DIAGNOSIS OR TANK/SPEEDO SIGNAL MAY BE AFFECTED
Defect
Possibility of transfer of incorrect control unit software which could affect engine shut off control in an emergency situation or the on board diagnosis system or tank/speedometer signal
Remedy
Recall affected vehicles and replace SAM control unit
Incorrect software coding may prevent fuel pump shutdown after a crash
Reported July 7, 2008Model years 2003–2008NHTSA campaign 08V303000404 vehicles affected
Incorrect software coding may affect safety functions, including whether the fuel pump receives the signal to shut off after a crash. Dealers will recode the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM
Defect
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Remedy
DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2008 070001.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Crankshaft sensor may fail and cause power loss
Reported January 9, 2008Model years 2006–2008NHTSA campaign 08V0060009,004 vehicles affected
A sensor electrical connection may fail, causing the vehicle to lose power instead of entering limp-home mode; it may also be unable to restart. This could increase crash risk. Dealers will replace the sensor.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH DIESEL ENGINES, THE CRANKSHAFT SENSOR COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.
Consequence
WHEN THIS HAPPENS, THE VEHICLE MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE CRANKSHAFT SENSOR. THE RECALL BEGAN ON FEBRUARY 4, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES RECALL NO. 2008010005.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Pressure sensor failure may put engine in limp-home mode
Reported January 19, 2006DVSA recall R/2006/04614,607 vehicles affected
Contamination from exhaust gases may cause the diesel particulate filter pressure sensor to fail, putting the vehicle into limp-home mode with restricted engine speed. The sensor will be replaced with the latest modified type.
Official DVSA recall text
Component
ENGINE MAY REVERT TO LIMP HOME MODE
Defect
The differential pressure sensor for the diesel particulate filter can fail due to contamination of the protective gel layer by exhaust gases. This will result in the car reverting to limp home mode (restricted engine speed).
Remedy
Replace the differential pressure sensor with the latest modified type.
Brake pedal may require more effort
Reported July 27, 2005DVSA recall R/2005/1349,400 vehicles affected
A fault in the brake control hydraulic unit could affect the effort needed to stop the vehicle. The unit will be checked and replaced if necessary.
Official DVSA recall text
Component
BRAKE PEDAL MAY REQUIRE MORE EFFORT THAN EXPECTED
Defect
Problems may occur with the Sensotronic Brake Control (SBC) hydraulic unit that could affect the input required by the driver to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected so the SBC hydraulic unit can be checked and if necessary replaced.
Brake pedal may require more effort
Reported July 27, 2005Model years 2001–2005DVSA recall R/2005/056174,066 vehicles affected
Vibrations may wear contacts in the brake control unit, increasing resistance and the effort needed on the brake pedal to stop the vehicle. An additional bracket will be fitted to prevent movement of the electrical harness.
Official DVSA recall text
Component
BRAKE PEDAL MAY REQUIRE MORE EFFORT THAN EXPECTED
Defect
In isolated cases it is possible for vibrations within the vehicle to in turn vibrate the wiring harness connected to the Sensotronic Brake Control unit. This causes the internal contacts within the unit to suffer abrasion and subsequent resistance increase. The resultant affect is that more effort will be required on the brake pedal to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected and mount an additional bracket to the electrical harness to prevent relative movement.
Brake system may switch to hydraulic backup mode
Reported April 1, 2005Model years 2003–2005NHTSA campaign 05V133000204,000 vehicles affected
A wiring connection may deteriorate or the hydraulic pump may fail, causing the brake system to switch to backup mode. The vehicle can still be stopped, but the pedal will travel farther and require more pressure. Dealers will install a bracket and ground wire on all vehicles and inspect and replace the pump on some, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC
Defect
ON CERTAIN VEHICLES, THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM MAY PREMATURELY SHIFT TO THE HYDRAULIC BACK-UP FUNCTION MODE, DUE TO DETERIORATION OF THE WIRING HARNESS CONNECTION, OR DUE TO PREMATURE FAILURE OF THE HYDRAULIC PUMP.
Consequence
IN THE HYDRAULIC BACK-UP MODE, THE DRIVER HAS BRAKING POWER SUFFICIENT TO STOP THE VEHICLE, ALTHOUGH GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER.
Remedy
DEALERS WILL INSTALL A BRACKET AND REPLACEMENT GROUND WIRE TO THE SBC PUMP UNIT ON ALL VEHICLES FREE OF CHARGE. ADDITIONALLY DEALERS WILL INSPECT AND REPLACE THE SBC PUMP UNIT IN SL VEHICLES PRODUCED DURING A LIMITED PRODUCTION PERIOD. THE RECALL BEGAN ON AUGUST 8, 2005. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2005070007 AND 2005110001. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Brake control unit wear may reduce braking efficiency
Reported July 5, 2004Model years 2002–2003DVSA recall R/2004/09479,484 vehicles affected
Premature wear of the Sensatronic Brake Control unit may reduce braking efficiency. The latest software will be downloaded; the system will then advise when the hydraulic unit needs replacing.
Official DVSA recall text
Component
POSSIBILITY OF REDUCED BRAKING EFFICIENCY
Defect
Premature wear of the Sensatronic Brake Control (SBC) unit may lead to a reduced braking efficiency
Remedy
Recall affected vehicles download the latest software. Following the download the system will advise when the SBC hydraulic unit requires replacement.
Brake pump may trigger hydraulic function mode
Reported June 22, 2004Model years 2003–2005NHTSA campaign 04V296000143,387 vehicles affected
With very high mileage, frequent brake use or missed routine servicing, the brake system pump may wear beyond its permitted limits and switch to hydraulic function mode. Dealers will inspect the hydraulic unit and replace it if necessary.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC
Defect
ON CERTAIN VEHICLES, THE ELECTRONIC MONITORING SYSTEM OF THE SENSOTRONIC BRAKE CONTROL (SBC) IS DESIGNED TO MONITOR THE PRESSURE GRADIENT WITHIN THE HIGH PRESSURE LINE OF THE BRAKE SYSTEM. IF AN UNACCEPTABLE PRESSURE GRADIENT IS DETECTED, THE SYSTEM WILL SWITCH, AS IT IS DESIGNED TO DO, INTO THE HYDRAULIC FUNCTION MODE.
Consequence
IF VEHICLES ARE NOT ROUTINELY SERVICED AND HAVE EXTREMELY HIGH MILEAGE COMBINED WITH A HIGH NUMBER OF BRAKE ACTUATIONS, OR A HIGH BRAKE ACTUATION FREQUENCY, THE PUMP MOTOR OF THE SBC MAY RUN OUT OF PERMISSIBLE TOLERANCES, THEREBY TRIGGERING THE HYDRAULIC FUNCTION MODE.
Remedy
DEALERS WILL INSPECT THE SBC HYDRAULIC UNIT, REPLACING IT IF NECESSARY. THE RECALL BEGAN ON OCTOBER 21M 2004. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2004 050014.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Seat belt buckle may fail to lock
Reported December 19, 2003Model years 2004NHTSA campaign 03V5340004,348 vehicles affected
A burr on a buckle locking component could prevent the seat belt from locking, leaving an occupant improperly restrained in a crash. Dealers will replace the seat belts.
Official NHTSA recall text
Component
SEAT BELTS
Defect
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
Consequence
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy
DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2003 120006.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Steering coupling nut may loosen
Reported August 7, 2003Model years 2003NHTSA campaign 03V289000554 vehicles affected
The nut connecting the steering gear to the steering coupling may not be tight, allowing the connection to slip over time and increasing crash risk. Dealers will inspect the vehicle and tighten the nut if needed.
Official NHTSA recall text
Component
STEERING
Defect
ON CERTAIN PASSENGER VEHICLES, THE NUT ON THE BOLT WHICH CONNECTS THE STEERING GEAR TO THE STEERING COUPLING MAY NOT BE TIGHTENED CORRECTLY.
Consequence
THE LOOSENING OF THE NUT COULD RESULT IN A SLIPPING OF THE CONNECTION OVER TIME, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE VEHICLES AND TIGHTEN THE NUT ON THE BOLT IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 21, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2003-08003.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Driver's airbag may deploy unexpectedly
Reported May 8, 2001Model years 1995–1996DVSA recall R/2000/14228,164 vehicles affected
High humidity may cause corrosion that could trigger an unintended deployment of the driver's front airbag. The airbag will be replaced.
Official DVSA recall text
Component
UNINTENTIONAL DEPLOYMENT OF AIR BAG
Defect
Exposure to high humidity conditions may result in corrosion that can cause the drivers front air bag to deploy unintentionally.
Remedy
Recall affected vehicles and replace air bag.
Side air bags may deploy without a crash
Reported November 28, 2000Model years 1997NHTSA campaign 00V38800016,255 vehicles affected
A side air bag may deploy without a crash and injure the seat occupant. Dealers will replace the door-mounted side air bag modules and inspect the wiring, replacing it if damaged.
Official NHTSA recall text
Component
AIR BAGS:SIDE/WINDOW
Defect
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.
Consequence
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.
Notes
OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Steering damper may leak oil and cause a fire
Reported October 13, 2000Model years 1994–1997DVSA recall R/2000/08815,047 vehicles affected
An insufficiently tightened steering damper screw may allow oil to leak and, in extreme circumstances, reach the exhaust and cause an under-bonnet fire. The screw torque will be checked and leaking O-ring seals replaced.
Official DVSA recall text
Component
POTENTIAL LOSS OF PAS OIL
Defect
Insufficient tightening of the power assisted steering damper screw may result in oil leakage. This oil may in extreme circumstances contact the exhaust system with the risk of an under bonnet fire.
Remedy
Recall affected vehicles and check the torque of the steering damper fastening screw. Replace the damper O ring seals if they are leaking.
Heater booster may stay on
Reported March 1, 2000Model years 2000DVSA recall R/2000/1471,921 vehicles affected
The electrical heater booster may fail to switch off after parking and could, in extreme cases, cause an under-bonnet fire. A relay and temperature-controlled cut-out will be installed.
Official DVSA recall text
Component
HEATER BOOSTER CONCERN
Defect
Electrical heater booster may fail to switch off after the vehicle has been parked. This in extreme cases may lead to an under bonnet fire.
Remedy
Recall affected vehicles and install a relay and temperature controlled cut out to control the electrical heater booster.
Window air bag may not fully deploy
Reported October 14, 1998Model years 1999NHTSA campaign 98V2560004,163 vehicles affected
An incorrect clamp on a window air bag unit may prevent the bag from fully deploying in a side-impact collision, increasing the risk of injury. The remedy is to inspect the units and replace any with a wrong or incorrectly installed clamp.
Official NHTSA recall text
Component
AIR BAGS:SIDE/WINDOW
Defect
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A WRONG CLAMP MAY HAVE BEEN INSTALLED ON THE WINDOW AIR BAG UNITS.
Consequence
THE WINDOW AIR BAG MAY NOT FULLY DEPLOY IN A SIDE-IMPACT COLLISION, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANT.
Remedy
DEALERS WILL INSPECT THE WINDOW AIR BAG UNITS AND, IF THE WRONG OR INCORRECTLY INSTALLED CLAMP IS FOUND, THE ENTIRE UNIT WILL BE REPLACED.
Notes
OWNER NOTIFICATION IS EXPECTED TO BEGIN NOVEMBER 20, 1998.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-FOR-MERCEDES (1-800-367-6372). ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Engine drive pulley may crack and break
Reported April 4, 1996Model years 1996NHTSA campaign 96V058000149 vehicles affected
The engine drive belt pulley can crack and break, causing loss of engine cooling, battery charging or power steering. The car could overheat, lose battery power or become difficult to control. Dealers will replace the crankshaft damper-pulley.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE
Defect
THE DRIVE BELT PULLEY ON THE ENGINE CAN DEVELOP FATIGUE CRACKS IN THE METAL AND BREAK. IF THE DRIVE PULLEY BREAKS, THE CAR WOULD NOT HAVE ENGINE COOLING, BATTERY CHARGING, AND/OR POWER STEERING.
Consequence
LOSS OF THESE SYSTEMS CAN CAUSE THE CAR TO OVER HEAT, LOSE POWER FROM THE BATTERY, AND LOSS OF CONTROL OF THE CAR INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy
DEALERS WILL REPLACE THE ENGINE CRANKSHAFT DAMPER-PULLEY ON THESE VEHICLES.
Notes
SYSTEM: ENGINE; PULLEY; CRANKSHAFT.VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 6-CYLINDER ENGINES. NOTE: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME, SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
Foot rest may damage wiring harness
Reported February 21, 1995Model years 1993–1995NHTSA campaign 95V03100050,000 vehicles affected
The metal passenger foot rest can wear through the wiring harness, causing a short circuit. Wires may overheat, the engine may stall, or an airbag may deploy unintentionally. Dealers will add cable fasteners and protective covering for sharp edges.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
THE FRONT PASSENGER METAL FOOT REST CAN, OVER TIME, ABRADE THROUGH THE WIRING HARNESS UNDER THE FOOT REST CAUSING THE WIRING HARNESS TO SHORT CIRCUIT.
Consequence
A SHORT CIRCUIT CAN CAUSE THE WIRES TO OVERHEAT, STALL THE ENGINE, OR INADVERTENTLY DEPLOY AN AIRBAG, ANY OF THESE INCREASES THE POTENTIAL FOR A VEHICLE CRASH.
Remedy
DEALERS WILL INSTALL ADDITIONAL WIRING HARNESS CABLE FASTENER TIES AND EDGE PROTECTIVE COVERING FOR SHARP EDGES OF THE METAL FOOT REST.
Notes
SYSTEM: ELECTRICAL; WIRING.VEHICLE DESCRIPTION: PASSENGER VEHICLES.NOTE:IF YOUR VEHICLE IS PRESENTED TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND THE REMEDY IS NOT PROVIDED FREE OF CHARGE WITHIN A REASONABLE TIME, CONTACT MERCEDES BENZ AT 1-800-367-6372. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

Back to the Mercedes-Benz E-Class

Drive shaft universal joint may wear excessively

Coolant pump may leak between coolant and vacuum systems

Instrument panel display may go blank

Drive shaft joint may break

Transmission wiring harness may be routed incorrectly

Transmission wiring harness may lose drive power

Ground connection bolts may be under-tightened

Electrical ground connections may overheat

Tires may fail at the stated maximum pressure

Rear axle carrier welds may not meet specifications

Rear axle bracket may separate

Engine software may not detect misfires correctly

Assistance system functions may deactivate

Driver assistance functions may deactivate

Sunroof panel may detach

Transmission wiring connector may not be secure

Transmission wiring connector may not be secure

Software error may disable automatic braking systems

Transmission wiring may short circuit

Transmission wiring harness may chafe against drive shaft

80A fuses may not meet requirements

48-volt ground connection may be unsecured

Transmission wiring may be damaged by driveshaft

Main fuses may fail

Ground cable may overheat

Fuel pump may shut down

Fuel pump impeller may deform

Exit warning system coding may be incorrect

Power electronics wiring harness may be faulty

Exit warning system may not alert occupants

Fuel pump may shut down

Steering gear bolts may corrode and break

Sliding roof glass may separate from its frame

Sunroof panel may detach

12V battery attachment may not withstand crash loads

Trunk battery may not be secured

Transmission wiring harness may be routed incorrectly

Transmission wiring harness may be misrouted

Transmission wiring may short circuit

Right rear door window bar may not be bonded securely

Refrigerant compressor ground connection may be loose

Camshaft timing chain links or bolts may wear

SIM card software may disable emergency calls

Hands-off detection may miss hands away from the wheel

Headlamp software may not meet specifications

Rearview camera image may not display

Steering wheel hands-off detection may fail

Fuel rail particle may cause a leak

Incorrect control unit software may cause system failures

Crash sensor connector lock may not meet specifications

Engine control unit software may not meet specifications

Coolant pump may leak between circuits

Crankshaft may not meet specifications

Front brake caliper mounting screws may not meet specifications

Fuel rail may leak

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Emergency call system may not behave as specified

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Airbag propellant may change over time

Airbag propellant may change over time

Belt tensioner arm may be out of tolerance

Side crash sensor connector may not lock securely

Driver airbag propellant may change over time

Driver airbag propellant may change over time

Incorrect passenger air bag may not work properly

Rear headrest fixings may not meet specifications

Side crash sensor connectors may come loose

Rear seat belt retractors may deactivate early

Parking control unit may not meet specifications

Sliding roof glass bonding may not meet specifications

Rear headrests may be mounted incorrectly

Multimedia software may disable rearview camera display

Emergency call system may not behave as specified

Emergency call system may not work as specified

Emergency call system may not meet specifications

Emergency call system may not meet specifications

Emergency call system may not work to specification

Emergency call system may not behave as specified