Mercedes-Benz CLS recalls

83 official safety recalls for the Mercedes-Benz CLS from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

United States: nhtsa.gov/recalls
United Kingdom: check-vehicle-recalls.service.gov.uk

Drive shaft universal joint may wear excessively
Reported September 21, 2026Model years 2019DVSA recall R/2026/14812 vehicles affected
The drive shaft universal joint may wear more than expected. The drive shaft will be checked and replaced if necessary.
Official DVSA recall text
Component
SRPC2603 - Drive Shaft Joint
Defect
Mercedes-Benz AG has determined that on certain 4MATIC E-Class (213 platform) S-Class CoupÃ© (217 platform) S-Class (222 platform) E-Class Coupe/Convertible (238 platform) GLC (253 platform) and CLS (257 platform) vehicles increased wear of the universal joint on the drive shaft might occur.
Remedy
As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the drive shaft on the affected vehicles and replace it if necessary.
Engine software may not detect misfires correctly
Reported December 4, 2024Model years 2021DVSA recall R/2024/4744,619 vehicles affected
The engine control unit software may not meet misfire detection specifications. A service partner will update the software.
Official DVSA recall text
Component
SRPC2419 Misfire Detection M264
Defect
The software of the engine control unit might not meet specifications regarding misfire detection.
Remedy
Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the engine control unit on the affected vehicles.
Sunroof panel may detach
Reported November 19, 2024Model years 2006–2011NHTSA campaign 24V87400033,456 vehicles affected
The glass sunroof panel may not be secured properly and could detach, creating a road hazard and increasing crash risk. Dealers will inspect and replace the panel as needed, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Transmission wiring connector may not be secure
Reported October 24, 2024Model years 2018–2021DVSA recall R/2024/307299 vehicles affected
The transmission wiring harness connector may not have been correctly repaired. The two-part wiring harness and connector will be replaced with a one-part version.
Official DVSA recall text
Component
SRPC2412 - Tightness of Transmission Wiring Harness Connector
Defect
The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.
Remedy
Replace the two-part wiring harness including the connector a with a new one-part variant
Transmission wiring connector may not be secure
Reported October 24, 2024Model years 2018–2022DVSA recall R/2024/3051,798 vehicles affected
The transmission wiring harness connector may not have been correctly repaired. The two-part wiring harness and connector will be replaced with a one-part version.
Official DVSA recall text
Component
SRPC2409 - Tightness of Transmission Wiring Harness Connector
Defect
The manufacturer has determined on affected vehicles the electrical connector of the transmission wiring harness might not have been correctly remedied.
Remedy
Replace the two-part wiring harness including the connector a with a new one-part variant.
Airbag control unit may not trigger active bonnet
Reported July 16, 2024Model years 2021DVSA recall R/2024/2687 vehicles affected
The airbag control unit may not meet specifications, so the active bonnet may not deploy in a crash. The control unit software will be updated.
Official DVSA recall text
Component
SRPC2411 â Parameter Data Set of Airbag Control Unit
Defect
On affected vehicles the airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered.
Remedy
Update the airbag control unit software.
Transmission wiring may short circuit
Reported June 14, 2024Model years 2019–2021NHTSA campaign 24V44500022,422 vehicles affected
A wiring harness connection may be incorrect, exposing the connector to corrosion and causing a short circuit that can increase fire risk. Dealers will replace the wiring harness and connector free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ground cable may overheat
Reported February 9, 2024Model years 2021–2023NHTSA campaign 24V10000012,191 vehicles affected
The 48-volt ground cable connection may be loose and overheat, increasing fire risk. Dealers will inspect the connection and repair it as necessary, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Consequence
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump impeller may deform
Reported August 29, 2023Model years 2022DVSA recall R/2023/2239,947 vehicles affected
The fuel pump impeller may not meet specifications and may deform. The fuel pump module will be replaced.
Official DVSA recall text
Component
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Defect
On affected vehicles the fuel pump impeller might not meet specifications and may deform.
Remedy
Replace the fuel pump module.
Exit warning system may not alert occupants
Reported August 11, 2023Model years 2023NHTSA campaign 23V574000880 vehicles affected
A software error may prevent the exit warning system from giving audio and visual alerts about approaching vehicles, increasing crash or injury risk. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Consequence
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Remedy
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel pump may shut down
Reported June 26, 2023Model years 2022–2023NHTSA campaign 23V445000143,551 vehicles affected
The fuel pump may shut down and cause loss of drive power, increasing crash risk. Dealers will replace the fuel pump free of charge.
Official NHTSA recall text
Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering gear bolts may corrode and break
Reported February 20, 2023Model years 2010–2016DVSA recall R/2023/023666,263 vehicles affected
Moisture may cause the aluminium steering gear bolts to corrode and break. The mounting bolts will be replaced with steel bolts; if any are broken, the steering gear will also be replaced.
Official DVSA recall text
Component
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Defect
On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.
Remedy
Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.
Sliding roof glass may separate from its frame
Reported February 6, 2023Model years 2004–2010DVSA recall R/2023/02016,335 vehicles affected
The bond between the glass panel and sliding roof frame may be inadequate, allowing the glass to separate from the vehicle. The panel will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
The bonding between the glass panel and the sliding roof frame might not meet specifications.
Defect
On affected vehicles the bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded.
Remedy
Check the glass panel and replace the sliding roof if necessary.
Sunroof panel may detach
Reported December 23, 2022Model years 2006–2011NHTSA campaign 22V954000131,653 vehicles affected
The glass sunroof panel may not be properly secured and could detach, becoming a road hazard and increasing crash risk. Dealers will inspect and replace the panel as necessary, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
12V battery attachment may not withstand crash loads
Reported November 10, 2022Model years 2017–2022DVSA recall R/2022/3107,290 vehicles affected
The luggage compartment's 12V battery attachment may not withstand loads in an accident. The remedy is to install an additional battery fixation.
Official DVSA recall text
Component
THE ATTACHMENT FOR THE 12V BATTERY IN THE LUGGAGE COMPARTMENT MAY NOT WITHSTAND THE LOADS IN THE EVENT OF AN ACCIDENT
Defect
On certain E-Class vehicles the attachment for the 12V battery in the luggage compartment may not withstand the loads in the event of an accident.
Remedy
Install an additional fixation of the 12V battery on the affected vehicles.
Trunk battery may not be secured
Reported September 30, 2022Model years 2019–2022NHTSA campaign 22V73300019,968 vehicles affected
If the 12-Volt battery is not secured, a crash may cause an electrical connection failure and disable features such as eCall, electric seat adjustment, hazard lights and automatic door locks, increasing injury risk. Dealers will secure the battery free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Consequence
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Transmission wiring harness may be routed incorrectly
Reported September 14, 2022Model years 2017–2022DVSA recall R/2022/2507,368 vehicles affected
The transmission wiring harness may not be routed to specification. An additional bracket will be fitted to improve its routing, and the connections will be checked and reworked if necessary.
Official DVSA recall text
Component
THE TRANSMISSION WIRING HARNESS MIGHT NOT BE ROUTED ACCORDING TO SPECIFICATIONS
Defect
The transmission wiring harness might not be routed according to specifications.
Remedy
Fit additional bracket to optimise the wiring routing. Check the harness connections and rework if necessary.
Transmission wiring may short circuit
Reported July 22, 2022Model years 2019–2021NHTSA campaign 22V53300016,977 vehicles affected
A misrouted transmission wiring harness may expose its connector to corrosion and cause a short circuit, increasing fire risk. Dealers will inspect and repair the connector as needed, reroute the harness, and install a bracket, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SIM card software may disable emergency calls
Reported May 20, 2022Model years 2019–2022NHTSA campaign 22V365000242,722 vehicles affected
A software error may cause a mobile network connection failure and disable the emergency call system. Occupants may be unable to contact emergency services, delaying responders and increasing injury risk. The communication module software will be updated over the air or by a dealer, free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rearview camera image may not display
Reported April 8, 2022Model years 2019–2020NHTSA campaign 22V232000126,443 vehicles affected
A software error may prevent the rearview camera image from displaying, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will update the camera software, free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering wheel hands-off detection may fail
Reported March 25, 2022Model years 2021–2022NHTSA campaign 22V1890008,396 vehicles affected
A software error may prevent the system from detecting when the driver's hands are off the steering wheel. Warnings and emergency stop assistance features may not work, increasing crash or injury risk. Dealers will update the control unit software free of charge.
Official NHTSA recall text
Component
STEERING: STEERING WHEEL/HANDLE BAR
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Consequence
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine control unit software may not meet specifications
Reported February 10, 2022Model years 2020–2021DVSA recall R/2022/019255 vehicles affected
The engine control unit software may not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE ENGINE CONTROL UNIT MIGHT NOT MEET SPECIFICATIONS
Defect
On certain vehicles the software of the engine control unit might not meet specifications.
Remedy
Conduct an update the software of the engine control unit on the affected vehicles.
Coolant pump may leak between circuits
Reported January 21, 2022Model years 2017–2021DVSA recall R/2021/438320,616 vehicles affected
The vacuum-controlled coolant pump may leak between the vacuum system and coolant circuit. The pump software will be updated and the electrical switch valve replaced.
Official DVSA recall text
Component
COOLANT PUMP MIGHT HAVE A LEAKAGE BETWEEN THE VACUUM SYSTEM AND THE COOLANT CIRCUIT
Defect
On certain vehicles with a Diesel engine the coolant pump which is controlled by vacuum might have a leakage between the vacuum system and the coolant circuit.
Remedy
Update the software of the coolant pump and replace the electrical switch valve on the affected vehicles.
Front brake caliper mounting screws may not meet specifications
Reported January 11, 2022Model years 2021DVSA recall R/2021/384216 vehicles affected
The front axle brake caliper mounting screws may not meet specifications. The screws on the front brake calipers will be replaced.
Official DVSA recall text
Component
MOUNTING SCREWS OF FRONT AXLE BRAKE CALLIPERS MIGHT NOT MEET SPECIFICATIONS
Defect
On vehicles with a fixedï¿½caliperï¿½brake system the mounting screws of theï¿½calipersï¿½on the front axle may not meet specifications.
Remedy
Replace the screws on the front brakeï¿½calipersï¿½on the affected vehicles.ï¿½
Emergency call system may not meet specifications
Reported November 29, 2021Model years 2016–2021DVSA recall R/2021/3761,259,750 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Side crash sensor connectors may come loose
Reported July 12, 2021Model years 2021NHTSA campaign 21V527000542 vehicles affected
Side crash sensor connectors may come loose, delaying air bag and seat belt activation in a side impact and increasing injury risk. Dealers will inspect and replace the sensors as necessary, free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:SIDE IMPACT
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Consequence
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Rear seat belt retractors may deactivate early
Reported June 25, 2021Model years 2021–2022NHTSA campaign 21V4830004,917 vehicles affected
Rear seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing injury risk in a crash. Dealers will inspect and replace the rear seat belt assemblies as necessary, free of charge.
Official NHTSA recall text
Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sliding roof glass bonding may not meet specifications
Reported May 28, 2021Model years 2005–2006DVSA recall R/2021/1451,240 vehicles affected
The bond between the glass panel and sliding roof frame may not meet specifications. The bonding will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
THE BONDING BETWEEN THE GLASS PANEL AND THE SLIDING ROOF FRAME MIGHT NOT MEET SPECIFICATIONS
Defect
The bonding between the glass panel and the sliding roof frame might not meet specifications.
Remedy
Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary.
Multimedia software may disable rearview camera display
Reported May 14, 2021Model years 2021NHTSA campaign 21V354000343,191 vehicles affected
The multimedia system may show a black screen or reboot, preventing the rearview camera image from displaying and reducing rear visibility. A dealer or over-the-air update will install new software free of charge.
Official NHTSA recall text
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may not behave as specified
Reported May 13, 2021Model years 2016–2021DVSA recall R/2021/1102,506,333 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work as specified
Reported May 11, 2021Model years 2016–2021DVSA recall R/2021/1202,078,496 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 10, 2021Model years 2016–2021DVSA recall R/2021/1112,267,900 vehicles affected
The emergency call system may not behave as specified. The remedy is to update the communication module software.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1344,064,525 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not work to specification
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1332,666,625 vehicles affected
The emergency call system may not behave as intended. Update the communication module software.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not behave as specified
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/132260,250 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Emergency call system may not meet specifications
Reported May 5, 2021Model years 2016–2021DVSA recall R/2021/1312,031,675 vehicles affected
The emergency call system may not behave as specified. The communication module software will be updated.
Official DVSA recall text
Component
THE BEHAVIOUR OF THE EMERGENCY CALL SYSTEM MIGHT NOT MEET SPECIFICATIONS
Defect
The behaviour of the emergency call system might not meet specifications.
Remedy
Update the software of the communication module for the emergency call system.
Seat switch fault may affect air bags and seat belts
Reported April 1, 2021Model years 2021NHTSA campaign 21V2300008,634 vehicles affected
A faulty electrical contact in the seat position switch may prevent the air bags and seat belt force limiters from activating properly in a crash, increasing the risk of injury. Dealers will replace the seat position switches free of charge.
Official NHTSA recall text
Component
SEATS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Consequence
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication module software may not meet specifications
Reported March 30, 2021Model years 2017–2020DVSA recall R/2021/083324 vehicles affected
Some communication module software may not meet specifications. Dealers will update the software.
Official DVSA recall text
Component
THE SOFTWARE OF CERTAIN COMMUNICATION MODULES MAY NOT MEET SPECIFICATIONS
Defect
The software of certain communication modules may not meet specifications.
Remedy
Carry out an update to the software of the communication module on affected vehicles.
Sunroof glass bonding may fail
Reported March 19, 2021Model years 2006–2007NHTSA campaign 21V19600011,356 vehicles affected
Bonding between the glass panel and sliding roof frame may deteriorate, allowing the panel to detach and become a road hazard. Dealers will inspect the bonding and replace the sliding roof as needed, free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may be deactivated
Reported February 12, 2021Model years 2020NHTSA campaign 21V07200067 vehicles affected
The communication module may have been deactivated during service, disabling the emergency call function. Occupants may be unable to contact emergency services through the call centre, potentially delaying help and increasing injury risk. Dealers will inspect and activate the module if needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may send incorrect location
Reported February 5, 2021Model years 2017–2021NHTSA campaign 21V0580001,292,258 vehicles affected
A communication module software issue may send an incorrect vehicle location during an emergency call after a crash, potentially dispatching responders to the wrong place and increasing injury risk. A dealer or over-the-air update will correct the software, free of charge.
Official NHTSA recall text
Component
COMMUNICATION: AUTO CRASH NOTIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine control software may need updating
Reported October 6, 2020Model years 2011–2018DVSA recall R/2020/2439,940 vehicles affected
Software updates are needed to improve vehicle emissions. The relevant control unit software will be updated and NOx sensors replaced if necessary.
Official DVSA recall text
Component
ENGINE CONTROL UNIT SOFTWARE TO BE UPDATED
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the relevant control unitï¿½s software and if necessary replace the NOx sensors.
Seat belt warning may not work as specified
Reported October 6, 2020Model years 2016–2019DVSA recall R/2020/240270 vehicles affected
The seat belt warning function may not meet specification. The correct warning scenario will be activated in the instrument cluster.
Official DVSA recall text
Component
THE SEAT BELT WARNING FUNCTION DOES NOT MEET THE SPECIFICATION
Defect
The seat belt warning function does not meet the specification
Remedy
Activate the correct seat belt warning scenario in the instrument cluster
Emergency call system software may not meet specifications
Reported October 6, 2020Model years 2017–2018DVSA recall R/2020/23640,651 vehicles affected
The communication module software for the emergency call system does not meet specifications. The software will be updated.
Official DVSA recall text
Component
THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION
Defect
On affected vehicles the software of the communication module for the emergency call system does not meet the specification
Remedy
Update the software of the communication module for the emergency call system
High-voltage battery may overheat
Reported August 25, 2020Model years 2018–2020DVSA recall R/2020/225744 vehicles affected
The high-voltage battery pack can overheat and vent hot gas, which may ignite vehicle components or, in extreme cases, the vehicle. Do not charge with the external cable; drive only in default Auto EV mode.
Official DVSA recall text
Component
THE DATA DOCUMENTING THE CORRECT MOUNTING OF THE TURBOCHARGER OIL FEED AS WELL AS THE OIL RETURN LINE MAY BE MISSING
Defect
The HV battery pack can overheat and result in the venting of hot gas which can ignite vehicle components or in extreme cases the entire vehicle.
Remedy
To prevent a vehicle fire the vehicles should not be charged using the external charging cable and the vehicles should only be driven using the default Auto EV mode only
Seat belt buckle may fail to detect a fastened belt
Reported August 3, 2020Model years 2018DVSA recall R/2019/37293,912 vehicles affected
A correctly fastened seat belt may be detected as unfastened, impairing the restraint system. The affected buckles will be checked and replaced if necessary.
Official DVSA recall text
Component
CERTAIN FRONT SEAT BELT BUCKLES MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO SPECIFICATION
Defect
A correctly fastened seat belt could be detected as not fastened impairing the restraint system
Remedy
Check the relevant seat belt buckles in the affected vehicles and replace if necessary
Seat belt warning may lack a tone and flashing light
Reported July 31, 2020Model years 2019NHTSA campaign 20V44900056 vehicles affected
Instrument cluster software may show only a steady warning light when a front seat belt is unfastened, without the flashing light and audible tone, increasing the risk an occupant forgets to buckle up. Dealers will update the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sliding roof glass bonding may fail
Reported May 4, 2020Model years 2000–2010DVSA recall R/2019/45872,528 vehicles affected
The bond between the glass panel and sliding roof frame may not meet specifications. The bonding will be checked and the sliding roof replaced if necessary.
Official DVSA recall text
Component
THE BONDING BETWEEN THE GLASS PANEL AND THE SLIDING ROOF FRAME MAY NOT MEET SPECIFICATIONS
Defect
The bonding between the glass panel and the sliding roof frame might not meet specifications
Remedy
Check the glass panel bonding on the affected vehicles and replace the sliding roof if necessary
Emergency call module may send an incorrect location
Reported February 7, 2020Model years 2020NHTSA campaign 20V068000239 vehicles affected
A damaged circuit in the emergency call module may send an inaccurate vehicle location, delaying emergency responders and increasing injury risk. Dealers will replace the module free of charge.
Official NHTSA recall text
Component
COMMUNICATION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sunroof glass may detach from the vehicle
Reported December 20, 2019Model years 2006–2011NHTSA campaign 19V918000747,928 vehicles affected
The bond between the glass panel and sliding roof frame may deteriorate, allowing the glass to detach and become a road hazard, increasing crash risk. Dealers will inspect the bond and replace the sliding roof as needed free of charge.
Official NHTSA recall text
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Coolant pump wire may chafe on engine fan
Reported November 6, 2019Model years 2017–2019DVSA recall R/2019/281230 vehicles affected
The coolant pump power wire may chafe against the engine fan. Damage will be checked and repaired if needed, and the wire routing modified to prevent contact.
Official DVSA recall text
Component
THE ENGINE COOLANT PUMP ELECTRIC LINE MAY CONTACT AND CHAFE THE ENGINE FAN
Defect
The electric line for the power supply of the engine coolant pump might chafe on the engine fan.
Remedy
Check and repair damage if required. The routing of the electric line will be modified in order to prevent potential contact with the engine fan.
Front seat belts may be detected as unfastened
Reported November 1, 2019Model years 2019NHTSA campaign 19V78800029,720 vehicles affected
A correctly fastened front seat belt may be detected as unfastened, deactivating the electric PRE-SAFE function and pretensioner. They may not deploy in a crash, increasing injury risk. Dealers will inspect the front seat belt buckles and replace them as needed, free of charge.
Official NHTSA recall text
Component
SEAT BELTS
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFEÂ®-function and the pretensioner to be deactivated.
Consequence
The electric PRE-SAFEÂ®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency call system may report an inaccurate location
Reported November 1, 2019Model years 2013–2016NHTSA campaign 19V78700024,226 vehicles affected
A software fault may cause the emergency call system's date and time to differ from the actual date and time, potentially giving an inaccurate vehicle location and delaying responders. Dealers will check the remote update or update the communication module software as needed, free of charge.
Official NHTSA recall text
Component
COMMUNICATION
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar control unit software may not meet specification
Reported September 18, 2019Model years 2017–2019DVSA recall R/2019/2692,940 vehicles affected
The radar control unit software may not meet specification. The radar sensor control unit software will be updated.
Official DVSA recall text
Component
THE SOFTWARE OF THE RADAR CONTROL UNIT MAY NOT MEET SPECIFICATION
Defect
; The software of the radar control unit might not meet the specification
Remedy
Update the software of the radar sensor control unit on the affected vehicles.
Engine software update to improve emissions
Reported September 6, 2019Model years 2012–2017DVSA recall R/2019/256153,882 vehicles affected
The diesel engine control unit software will be updated to improve emissions, and a supplementary booklet will be added to the operator's manual.
Official DVSA recall text
Component
TO ACHIEVE AN IMPROVEMENT IN THE EMISSIONS VIA SOFTWARE UPDATES
Defect
Improve the vehicle emissions via software updates.
Remedy
Update the diesel engine control unit software and add a supplementary booklet for the operator's manual
Coolant pump wiring may chafe
Reported August 16, 2019Model years 2019NHTSA campaign 19V6050003,264 vehicles affected
The coolant pump power line may chafe against the engine fan, causing pump failure or disabling the 48V electrical system. The engine may stall or the vehicle may not restart, increasing crash risk. Dealers will inspect, repair if needed, and reroute the line free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:WIRING
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles equipped with 6-cylinder gasoline engines. The electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, possibly causing a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system.
Consequence
A malfunctioning engine coolant pump can increase coolant temperatures, possibly leading to an engine stall. Deactivation of the 48V on-board electrical system can cause the vehicle to not restart after using the ECO start/stop function or "Glide" mode. Either of these scenarios can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the coolant pump electrical line for damage, repairing it and rerouting it as necessary, free of charge. The recall began November 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090019.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Radar software may impair automatic braking
Reported July 19, 2019Model years 2019NHTSA campaign 19V5400001,957 vehicles affected
A software error in the radar sensor control unit may impair automatic braking, so the system may not apply partial or full braking as expected, increasing the risk of a crash. Dealers will update the software free of charge.
Official NHTSA recall text
Component
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Consequence
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Control unit reset may cause engine to stall
Reported April 17, 2019Model years 2016–2018DVSA recall R/2019/108345 vehicles affected
A control unit reset may disable the ECO Start-Stop function and cause the vehicle to stall. The software will be updated.
Official DVSA recall text
Component
A RESET IN THE CPC CONTROL UNIT COULD OCCUR WHILST DRIVING
Defect
The ECO Start-Stop function may be disabled and cause the vehicle to stall.
Remedy
The affected vehicles are to be recalled and the software updated.
Headlights may be improperly adjusted
Reported December 19, 2018Model years 2019NHTSA campaign 18V911000104 vehicles affected
An unsealed horizontal adjustment screw may allow the headlights to be improperly adjusted, reducing visibility and increasing the risk of a crash. Dealers will inspect and seal the screws as needed, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING:HEADLIGHTS
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, & Associated Equipment."
Consequence
If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front passenger seat classification may be incorrectly calibrated
Reported December 18, 2018Model years 2017–2018DVSA recall R/2018/296302 vehicles affected
The front passenger occupant classification system may be incorrectly calibrated. The front passenger seat cushion will be replaced.
Official DVSA recall text
Component
FRONT PASSENGER SEAT OCCUPANT CLASSIFICATION SYSTEM CALIBRATION MAY NOT CORRESPOND TO THE SPECIFICATIONS
Defect
Incorrect calibration of the front passenger occupant classification system.
Remedy
Replace the seat cushion of the front passenger seat.
Steering rack locknut may break
Reported November 29, 2018Model years 2019NHTSA campaign 18V8500006,373 vehicles affected
A steering rack locknut may break under high load, causing the steering to become stuck in one position and increasing crash risk. Dealers will replace the steering rack free of charge.
Official NHTSA recall text
Component
STEERING:RACK AND PINION:RACK
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Powertrain controller may reset and stall engine
Reported October 29, 2018Model years 2019NHTSA campaign 18V761000119 vehicles affected
The central powertrain controller may reset while driving and cause an engine stall, increasing crash risk. Dealers will update the controller software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Consequence
An engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Front seat belt housing rivets may fail
Reported October 19, 2018Model years 2017–2018DVSA recall R/2018/267104 vehicles affected
Rivets securing the front seat belt housing cover may not meet specifications and may fail. The driver and front passenger seat belts will be replaced.
Official DVSA recall text
Component
RIVETING OF THE SEAT BELT HOUSING COVER AT FRONT SEATS MAY NOT COMPLY WITH SPECIFICATION AND RIVETS MAY FAIL
Defect
The riveting of the seat belt housing cover at the front seats may not comply with the specification.
Remedy
Replace the driver and front passenger side seat belts in the affected vehicles.
Passenger airbag may not deactivate for a child seat
Reported August 3, 2018Model years 2019NHTSA campaign 18V515000345 vehicles affected
The occupant system may fail to deactivate the passenger airbag when a child seat is in the front seat, increasing injury risk in a crash. Dealers will replace the front passenger seat cushion free of charge.
Official NHTSA recall text
Component
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Consequence
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine underbody panel may be incorrectly connected
Reported June 7, 2017EU Safety Gate A12/0904/17
The engine underbody panelling may not be properly connected to the front bumper, increasing the risk of leg injury to a pedestrian in a collision. The product is recalled from end users.
Official EU Safety Gate text
Component
Injuries
Defect
null The underbody panelling under the engine compartment may not be properly connected to the front bumper. In the event of a collision with a pedestrian, this would increase the risk of injury to the pedestrian's legs.
Remedy
Recall of the product from end users
Notes
Notified by Germany
Control unit coding may trigger unplanned vehicle actions
Reported April 19, 2017Model years 2004–2017DVSA recall R/2017/124420 vehicles affected
Incorrect control unit coding may trigger unplanned vehicle actions and cause safety or emissions systems to respond outside their design intent. The software in the corresponding control units will be updated.
Official DVSA recall text
Component
FAULTY CONTROL UNIT MAY CAUSE VEHICLE TO PERFORM OUTSIDE SPECIFICATION
Defect
Where a control unit coding was updated in a workshop between 3 December 2016 and 5 December 2016 the coding may not correspond to the specification and may trigger unplanned action in the vehicle. The safety and emissions systems may not react as design intent.
Remedy
Recall the vehicles that are likely to be affected and update the software in the corresponding control units.
Incorrect software may affect air bag deployment
Reported March 14, 2017Model years 2012–2014NHTSA campaign 17V17700051 vehicles affected
Incorrect software in control units may affect air bag deployment in a crash, increasing the risk of injury. Dealers will update the affected software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM:SOFTWARE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High-pressure fuel lines may crack and leak
Reported January 21, 2016Model years 2015DVSA recall R/2015/25911,943 vehicles affected
Fuel lines may crack over time and leak; escaping fuel near an ignition source could cause a fire. The high-pressure fuel lines will be replaced.
Official DVSA recall text
Component
RISK OF FIRE
Defect
The high pressure fuel lines have not been manufactured to the correct specification which over time can lead to crack formation and fuel leaking. Fuel escaping in the presence of an ignition source could lead to fire.
Remedy
Recall the vehicles that are likely to be affected and replace the high pressure fuel lines.
Engine compartment seal may cause fire
Reported August 28, 2015Model years 2015DVSA recall R/2015/1716 vehicles affected
The engine compartment seal may come loose and fall between the engine and firewall, where it could contact hot parts such as the catalytic converter and start a fire. A new seal and fittings will be installed.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
The engine compartment seal may not be fully secure. There is a possibility that the seal may become dislodged and fall between the engine and the fire wall. If this occurs it is possible for the seal to contact very hot items such as the catalytic converter and a fire to start.
Remedy
Recall the vehicles that are likely to be affected and fit a new seal with fittings.
Engine compartment seal may fall and cause a fire
Reported August 11, 2015Model years 2015NHTSA campaign 15V505000209 vehicles affected
A damaged cable may fail to secure the rubber seal around the engine compartment. The seal could fall into the engine bay and contact engine or exhaust parts, increasing fire risk. Dealers will replace the seal free of charge.
Official NHTSA recall text
Component
ENGINE AND ENGINE COOLING:ENGINE
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bonnet seal may fall onto the exhaust and catch fire
Reported March 23, 2015Model years 2012–2014DVSA recall R/2015/0417,726 vehicles affected
When the bonnet is opened, its seal may detach and fall between the engine and partition wall. It could contact the exhaust and catch fire in some conditions. The remedy is to fit additional retaining clips.
Official DVSA recall text
Component
FIRE MAY OCCUR
Defect
A seal between bonnet and engine compartment may when the bonnet is opened temporarily stick to the bonnet. If this happens the seal may detach form its fixing and can fall into the gap between engine and partition wall. It is then possible the seal can make contact with the exhaust and under certain conditions catch fire.
Remedy
On affected vehicles install additional clips to retain the seal.
LED tail lights may not illuminate at the sides
Reported March 10, 2015Model years 2012–2015NHTSA campaign 15V13700030,141 vehicles affected
The LED tail lights may not illuminate on the sides, reducing rear side visibility and making the vehicle harder for other drivers to see, which could increase crash risk. Dealers will update the lighting controller software, free of charge.
Official NHTSA recall text
Component
EXTERIOR LIGHTING
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hood seal may fall into engine compartment
Reported February 13, 2015Model years 2013–2015NHTSA campaign 15V088000147,224 vehicles affected
The rubber seal at the rear of the engine bay may stick to the hood when opened and fall into the engine compartment when closed. It could contact hot exhaust parts and increase fire risk. Dealers will add four retaining clips, free of charge.
Official NHTSA recall text
Component
STRUCTURE:BODY:HOOD
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chain tensioner seal may leak oil
Reported January 16, 2015Model years 2014DVSA recall R/2014/182555,048 vehicles affected
A seal that does not meet specification may leak oil and contaminate the environment; excessive oil loss may damage the engine. The chain tensioner sealing ring will be replaced.
Official DVSA recall text
Component
OIL MAY LEAK
Defect
On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Remedy
On affected vehicles replace the chain tensioner sealing ring.
Bonnet striker may work loose
Reported December 4, 2012Model years 2011DVSA recall R/2012/1481 vehicle affected
The bonnet striker may not be tightened correctly and could work loose, allowing the bonnet to fly up and obstruct the driver's view. The striker will be checked and retightened if needed.
Official DVSA recall text
Component
BONNET CATCH MAY RELEASE
Defect
It is possible that the bonnet striker may not have been correctly torqued. If the striker works loose for any reason it is possible that the bonnet may not be secure fly up and obstruct the drivers view to the front.
Remedy
Recall affected vehicles check the bonnet striker and re-torque if required.
Secondary hood latch bolts may loosen
Reported November 6, 2012Model years 2012NHTSA campaign 12V53300023 vehicles affected
Loose striker bolts could make the secondary hood latch ineffective. If the primary lock fails or the hood is not properly closed, the hood could open while driving and increase crash risk. Dealers will check and retighten the bolts as needed.
Official NHTSA recall text
Component
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Consequence
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Remedy
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Notes
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Fuel filter may leak diesel onto the road
Reported January 26, 2012Model years 2009–2011DVSA recall R/2011/172156,086 vehicles affected
Diesel may leak from the drain plug area of the fuel filter and reach the road, reducing friction between the tyres and road surface. Check the filter and replace it if necessary.
Official DVSA recall text
Component
FUEL MAY LEAK
Defect
Fuel leaks in the plug area of the drain opening may occur at the fuel filter with integrated fuel heaters. Fuel can escape and is noticeable to the customer due to a corresponding diesel odour. The diesel can reach the road and as a result friction between the tyres and road surface may be decreased.
Remedy
Check filter and replace as necessary.
Power steering assistance may be lost
Reported October 24, 2011Model years 2010–2011DVSA recall R/2011/116632 vehicles affected
An implausible signal in the control unit may cause loss of power steering assistance, making steering heavier; visual and audible warnings will be given. The electric power steering units will be replaced.
Official DVSA recall text
Component
STEERING MAY BECOME HEAVY
Defect
Power steering assistance may be lost due to an implausible signal occurring in the control unit. The mechanical steering of the vehicle is maintained but greater input from the driver will be required. When the fault occurs warning will be delivered both visually on the vehicle display and audibly via a signal tone.
Remedy
Recall the vehicles that are likely to be affected to replace the electric power steering units.
Passenger airbag may not deploy correctly
Reported October 21, 2011Model years 2010–2011DVSA recall R/2011/1171,279 vehicles affected
A faulty electrical connection combined with high air temperature may prevent the second stage of the passenger airbag from igniting, causing it not to deploy or to deploy fully. In a serious collision, this may increase head injury risk. The passenger airbag will be replaced.
Official DVSA recall text
Component
PASSENGER AIR BAG MAY NOT DEPLOY CORRECTLY
Defect
It is possible that due to a faulty electrical connection and high air temperature only the first stage of the air-bag will only ignite and the second stage will not. This could result in the non-deployment or full deployment of the passenger air-bag. If the vehicle is involved in a serious collision it is possible that the passenger may receive increased head injuries.
Remedy
Recall all the affected vehicles and replace the passenger air-bag.
Crankshaft sensor may interrupt engine operation
Reported November 17, 2008Model years 2006–2007DVSA recall R/2008/149154,648 vehicles affected
An electrical connection inside the crankshaft sensor may fail, causing loss of power and preventing the engine from restarting. The crankshaft sensor will be replaced.
Official DVSA recall text
Component
ENGINE COULD LOSE POWER.
Defect
The electrical connection in the interior of the crankshaft sensor's chip housing may be interrupted which may result in loss of power and the inability to restart engine
Remedy
Recall affected vehicles and replace crankshaft sensor
Incorrect software coding may prevent fuel pump shutdown after a crash
Reported July 7, 2008Model years 2008NHTSA campaign 08V303000404 vehicles affected
Incorrect software coding may affect safety functions, including whether the fuel pump receives the signal to shut off after a crash. Dealers will recode the software free of charge.
Official NHTSA recall text
Component
ELECTRICAL SYSTEM
Defect
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Remedy
DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2008 070001.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Brake pedal may require more effort
Reported July 27, 2005Model years 2001–2005DVSA recall R/2005/056174,066 vehicles affected
Vibrations may wear contacts in the brake control unit, increasing resistance and the effort needed on the brake pedal to stop the vehicle. An additional bracket will be fitted to prevent movement of the electrical harness.
Official DVSA recall text
Component
BRAKE PEDAL MAY REQUIRE MORE EFFORT THAN EXPECTED
Defect
In isolated cases it is possible for vibrations within the vehicle to in turn vibrate the wiring harness connected to the Sensotronic Brake Control unit. This causes the internal contacts within the unit to suffer abrasion and subsequent resistance increase. The resultant affect is that more effort will be required on the brake pedal to stop the vehicle.
Remedy
Recall the vehicles that are likely to be affected and mount an additional bracket to the electrical harness to prevent relative movement.
Brake system may switch to hydraulic backup mode
Reported April 1, 2005Model years 2006NHTSA campaign 05V133000204,000 vehicles affected
A wiring connection may deteriorate or the hydraulic pump may fail, causing the brake system to switch to backup mode. The vehicle can still be stopped, but the pedal will travel farther and require more pressure. Dealers will install a bracket and ground wire on all vehicles and inspect and replace the pump on some, free of charge.
Official NHTSA recall text
Component
SERVICE BRAKES, HYDRAULIC
Defect
ON CERTAIN VEHICLES, THE SENSOTRONIC BRAKE CONTROL (SBC) SYSTEM MAY PREMATURELY SHIFT TO THE HYDRAULIC BACK-UP FUNCTION MODE, DUE TO DETERIORATION OF THE WIRING HARNESS CONNECTION, OR DUE TO PREMATURE FAILURE OF THE HYDRAULIC PUMP.
Consequence
IN THE HYDRAULIC BACK-UP MODE, THE DRIVER HAS BRAKING POWER SUFFICIENT TO STOP THE VEHICLE, ALTHOUGH GREATER BRAKE PEDAL PRESSURE IS REQUIRED AND THE BRAKE PEDAL TRAVEL WILL BE NOTICEABLY LONGER.
Remedy
DEALERS WILL INSTALL A BRACKET AND REPLACEMENT GROUND WIRE TO THE SBC PUMP UNIT ON ALL VEHICLES FREE OF CHARGE. ADDITIONALLY DEALERS WILL INSPECT AND REPLACE THE SBC PUMP UNIT IN SL VEHICLES PRODUCED DURING A LIMITED PRODUCTION PERIOD. THE RECALL BEGAN ON AUGUST 8, 2005. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Notes
MERCEDES-BENZ RECALL NO. 2005070007 AND 2005110001. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

Back to the Mercedes-Benz CLS

Drive shaft universal joint may wear excessively

Engine software may not detect misfires correctly

Sunroof panel may detach

Transmission wiring connector may not be secure

Transmission wiring connector may not be secure

Airbag control unit may not trigger active bonnet

Transmission wiring may short circuit

Ground cable may overheat

Fuel pump impeller may deform

Exit warning system may not alert occupants

Fuel pump may shut down

Steering gear bolts may corrode and break

Sliding roof glass may separate from its frame

Sunroof panel may detach

12V battery attachment may not withstand crash loads

Trunk battery may not be secured

Transmission wiring harness may be routed incorrectly

Transmission wiring may short circuit

SIM card software may disable emergency calls

Rearview camera image may not display

Steering wheel hands-off detection may fail

Engine control unit software may not meet specifications

Coolant pump may leak between circuits

Front brake caliper mounting screws may not meet specifications

Emergency call system may not meet specifications

Side crash sensor connectors may come loose

Rear seat belt retractors may deactivate early

Sliding roof glass bonding may not meet specifications

Multimedia software may disable rearview camera display

Emergency call system may not behave as specified

Emergency call system may not work as specified

Emergency call system may not meet specifications

Emergency call system may not meet specifications

Emergency call system may not work to specification

Emergency call system may not behave as specified

Emergency call system may not meet specifications

Seat switch fault may affect air bags and seat belts

Communication module software may not meet specifications

Sunroof glass bonding may fail

Emergency call system may be deactivated

Emergency call system may send incorrect location

Engine control software may need updating

Seat belt warning may not work as specified

Emergency call system software may not meet specifications

High-voltage battery may overheat

Seat belt buckle may fail to detect a fastened belt

Seat belt warning may lack a tone and flashing light

Sliding roof glass bonding may fail

Emergency call module may send an incorrect location

Sunroof glass may detach from the vehicle

Coolant pump wire may chafe on engine fan

Front seat belts may be detected as unfastened

Emergency call system may report an inaccurate location

Radar control unit software may not meet specification

Engine software update to improve emissions

Coolant pump wiring may chafe

Radar software may impair automatic braking

Control unit reset may cause engine to stall

Headlights may be improperly adjusted

Front passenger seat classification may be incorrectly calibrated

Steering rack locknut may break

Powertrain controller may reset and stall engine

Front seat belt housing rivets may fail

Passenger airbag may not deactivate for a child seat

Engine underbody panel may be incorrectly connected

Control unit coding may trigger unplanned vehicle actions

Incorrect software may affect air bag deployment

High-pressure fuel lines may crack and leak

Engine compartment seal may cause fire

Engine compartment seal may fall and cause a fire

Bonnet seal may fall onto the exhaust and catch fire

LED tail lights may not illuminate at the sides

Hood seal may fall into engine compartment

Chain tensioner seal may leak oil

Bonnet striker may work loose

Secondary hood latch bolts may loosen

Fuel filter may leak diesel onto the road

Power steering assistance may be lost

Passenger airbag may not deploy correctly

Crankshaft sensor may interrupt engine operation