Mercedes-Benz Citan recalls

19 official safety recalls for the Mercedes-Benz Citan from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

  1. Clutch pressure plate may not meet specifications

    Reported April 4, 2026Model years 2024–2025DVSA recall R/2026/120397 vehicles affected

    The clutch pressure plate may not meet specifications. A service partner will replace the clutch.

    Official DVSA recall text
    Component
    Replace clutch assembly
    Defect
    Mercedes-Benz AG has determined that on certain Citan model vehicles the clutch pressure plate might not meet specifications.
    Remedy
    As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the clutch on the affected vehicles.

  2. Central control unit may not initialise

    Reported September 2, 2025Model years 2024DVSA recall R/2025/332194 vehicles affected

    The central control unit may fail to initialise. A service partner will update the central gateway control unit software.

    Official DVSA recall text
    Component
    Initialisation of Central Control Unit
    Defect
    Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
    Remedy
    As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.

  3. ESP control unit software may be incompatible

    Reported December 8, 2021Model years 2012–2015DVSA recall R/2021/41511 vehicles affected

    Software that is incompatible with the ESP control unit may have been installed during a workshop visit. The ESP control unit software will be updated.

    Official DVSA recall text
    Component
    A SOFTWARE VERSION WHICH IS NOT COMPATIBLE WITH THE ESP CONTROL UNIT COULD HAVE BEEN INSTALLED
    Defect
    On certain vehicles a software version which is not compatible with the ESP control unit could have been installed during a workshop visit.
    Remedy
    Update the ESP control unit software on affected vehicles.

  4. Fuel line may chafe against air conditioning line

    Reported October 6, 2021Model years 2018–2019DVSA recall R/2021/254636 vehicles affected

    The fuel line may chafe against the air conditioning line because the gap between them is too small. The fuel line will be replaced with one reinforced with a protective sleeve.

    Official DVSA recall text
    Component
    THE FUEL LINE COULD CHAFE AGAINST THE AIR CONDITIONING LINE
    Defect
    The fuel line could chafe against the air conditioning line due to an insufficient minimum distance.
    Remedy
    Replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles.

  5. Tailgate may unlock on its own

    Reported July 1, 2021Model years 2015–2018DVSA recall R/2021/1866 vehicles affected

    The tailgate may unlock independently or automatically. The reversing camera wiring harness duct will be sealed.

    Official DVSA recall text
    Component
    ON SOME VEHICLES WITH A REAR-VIEW CAMERA THE TAILGATE MAY BE UNLOCKED INDEPENDENTLY / AUTOMATICALLY
    Defect
    On some vehicles with a rear-view camera the tailgate may be unlocked independently/automatically.
    Remedy
    Seal the duct for the electrical wiring harness of reversing camera on the affected vehicles.

  6. Rear wheel carrier connections may be faulty

    Reported March 12, 2020Model years 2019DVSA recall R/2020/018EU Safety Gate A12/00070/20433 vehicles affected

    Threaded connections on the rear wheel carriers may not be correctly implemented. They will be checked and the wheel carriers and/or brake caliper supports replaced if necessary.

    Official DVSA recall text
    Component
    CERTAIN THREADED CONNECTIONS ON THE LEFT/RIGHT WHEEL CARRIER ON THE REAR AXLE MAY NOT HAVE BEEN IMPLEMENTED CORRECTLY
    Defect
    Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly
    Remedy
    Check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle

  7. Software error may disable the start/stop function

    Reported January 14, 2020Model years 2018–2019DVSA recall R/2019/445284 vehicles affected

    A software issue may prevent the ECO start/stop function from working. The fuse and relay module control unit will be coded.

    Official DVSA recall text
    Component
    DUE TO A SOFTWARE ERROR THE ECO START/STOP FUNCTION MAY NOT BE PRESENT
    Defect
    The ECO start/stop function may not be present for certain vehicles.
    Remedy
    Perform coding in the fuse and relay module control unit on the affected vehicles.

  8. Rear axle wheel hub nuts and brake screws may loosen

    Reported January 1, 2020EU Safety Gate A12/00139/20

    Rear axle wheel hub nuts and two brake calliper support screws may loosen, allowing the rear wheels to detach and increasing the risk of an accident. The product is being recalled from end users.

    Official EU Safety Gate text
    Component
    Injuries
    Defect
    The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident.
    Remedy
    Recall of the product from end users
    Notes
    Notified by France

  9. Automatic gearbox may allow the vehicle to roll away

    Reported November 12, 2019Model years 2016–2019DVSA recall R/2019/37365 vehicles affected

    Incorrect automatic gearbox operation may allow the vehicle to roll away. The operator's manual will be updated and an information label placed near the selector lever.

    Official DVSA recall text
    Component
    THERE IS A FAILURE TO OBSERVE THE INFORMATION IN THE OPERATOR'S MANUAL CONCERNING PARKING THE VEHICLE
    Defect
    Incorrect operation of automatic gearbox may allow vehicle to roll away.
    Remedy
    Update operator's manuals and apply an information label in the vicinity of the selector lever

  10. Engine control unit software needs updating

    Reported August 21, 2019Model years 2015–2017DVSA recall R/2019/271EU Safety Gate A12/1020/19189 vehicles affected

    The engine control unit software will be updated to improve vehicle emissions.

    Official DVSA recall text
    Component
    SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING
    Defect
    Improve the vehicle emissions via software updates.
    Remedy
    Update the software of the engine control unit.

  11. Engine control unit software may need updating

    Reported August 21, 2019Model years 2015–2018DVSA recall R/2019/2702,462 vehicles affected

    The engine control unit software needs an update to improve emissions.

    Official DVSA recall text
    Component
    SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING
    Defect
    Improve the vehicle emissions via software updates
    Remedy
    Update the software of the engine control unit.

  12. Diesel particulate filter housing weld may leak

    Reported December 27, 2018Model years 2018DVSA recall R/2018/2107 vehicles affected

    A welding fault may cause a leak at the heat shield connection on the particulate filter/catalyst converter housing. The particulate filter/catalyst converter will be replaced.

    Official DVSA recall text
    Component
    HOLE MAY APPEAR IN THE HEAT SHIELD CONNECTION AT THE DIESEL PARTICULATE FILTER/CATALYTIC CONVERTER HOUSING
    Defect
    A fault in the welding process could cause a leak
    Remedy
    Replace particulate filter/catalyst converter on affected vehicles

  13. Left seat belt bolts may not be tight enough

    Reported December 22, 2017Model years 2017DVSA recall R/2017/31630 vehicles affected

    Bolts securing the seat belts to the left B- and C-pillars may not be tightened to specification. They will be checked and tightened to the correct torque if necessary.

    Official DVSA recall text
    Component
    SEAT BELT SECURING BOLTS MAY NOT BE CORRECTLY TIGHTENED.
    Defect
    The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification.
    Remedy
    On affected vehicles check bolts for tightness and if necessary tighten to correct torque.

  14. Brake pipe unions may leak fluid

    Reported February 15, 2017Model years 2016DVSA recall R/2017/008292 vehicles affected

    Brake pipe unions may be too loose, allowing fluid to escape and reducing braking efficiency. The unions and fluid level will be checked, tightened and adjusted as necessary.

    Official DVSA recall text
    Component
    LOSS OF BRAKE FLUID
    Defect
    Unions on certain brake pipes may not have been tightened to the correct torque. This may allow fluid to escape and affect the braking efficiency.
    Remedy
    On affected vehicles check pipe unions and brake fluid level. Tighten unions and adjust fluid level where necessary.

  15. Steering column tube may crack

    Reported February 10, 2017Model years 2016–2017DVSA recall R/2017/08044 vehicles affected

    A manufacturing fault may cause cracks in the steering column tube. The steering column and power steering motor assembly will be replaced.

    Official DVSA recall text
    Component
    STEERING COLUMN MAY FRACTURE
    Defect
    Certain Citan vehicles may have cracks on the steering column tube due to a manufacturing fault.
    Remedy
    On affected vehicles replace the steering column/power steering motor assembly.

  16. Seat belt guide bracket screws may be loose

    Reported May 9, 2016Model years 2015DVSA recall R/2016/0798 vehicles affected

    Incorrectly tightened screws on the seat belt guide brackets may prevent the belts from performing as intended, increasing injury risk in a collision. The bracket screw fixings will be corrected.

    Official DVSA recall text
    Component
    SEAT BELT MAY FAIL
    Defect
    The mounting screws of the belt guide brackets at both the left hand and right hand C-Pillars may not have been tightened correctly. Therefore the seat belt/s may not perform as intended increasing the risk of injury during a collision.
    Remedy
    Recall the vehicles that are likely to be affected and correct the fixing for the mounting screw of the belt guide brackets.

  17. Passenger seat backrest bolt may fracture

    Reported April 22, 2016Model years 2013–2014DVSA recall R/2016/04860 vehicles affected

    The passenger seat backrest bolt may fracture, allowing the cushion to drop. In a collision, the seat belt may not restrain the passenger as intended. The mounting screws will be replaced with screws fitted with additional sleeves.

    Official DVSA recall text
    Component
    PASSENGER BENCH SEAT MAY FAIL
    Defect
    The bolt securing the passenger seat back rest may fracture. If this happens the back rest cushion may drop. In the event of a collision the seat belt may not fully restrain the passenger as intended.
    Remedy
    On affected vehicles replace the mounting screws with additional sleeves.

  18. Brake pipes may be incorrectly fitted to ABS unit

    Reported October 6, 2014Model years 2012–2013DVSA recall R/2014/0971,673 vehicles affected

    Brake pipes may be connected to the wrong ports on the ABS unit, causing abnormal handling under hard acceleration or emergency braking. In extreme conditions, a wheel could lock and the vehicle could skid. The pipes will be checked and replaced if necessary.

    Official DVSA recall text
    Component
    BRAKING MAY BE AFFECTED
    Defect
    Due to a fitment error on the production line the possibility exists that on a limited number of vehicles the brake pipes may not have been installed into their correct ports on the ABS hydraulic unit. As a result under hard acceleration or emergency braking abnormal handling characteristics of the vehicle may occur. In extreme conditions this could result in a road wheel locking causing the vehicle to skid unexpectedly.
    Remedy
    Affected vehicles will be recalled to check brake pipes are fitted correctly to the ABS unit. Where necessary the brake pipes will be replaced.

  19. Side window airbags may not deploy correctly

    Reported January 22, 2014Model years 2013DVSA recall R/2013/147143 vehicles affected

    The side window airbags may not deploy correctly in a collision. The side window airbag system will be adjusted to improve its operation.

    Official DVSA recall text
    Component
    WINDOWBAG SYSTEM MAY FAIL TO DEPLOY CORRECTLY
    Defect
    It has been identified that the side window airbags on the Citan Crewbus are possible working to the extremes of its operating tolerance. Therefore if the vehicle was to be involved in a collision then the airbags may not deploy correctly.
    Remedy
    Recall all affected vehicles to improve the operation of the side window airbag system.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

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