Ford Puma recalls
20 official safety recalls for the Ford Puma from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Incorrect exhaust system section may be fitted
An incorrect cold end may have been fitted to the exhaust system. The exhaust system cold end will be replaced.
Official DVSA recall text
- Component
- Puma â Exhaust system cold end replacement â Compliance Recall
- Defect
- On affected vehicles the incorrect exhaust system cold end may have been fitted during production.
- Remedy
- Replace the cold end of the exhaust system.
Emergency call system may lose functionality
The automatic and manual emergency call functions may stop working. The telematics control unit software will be updated.
Official DVSA recall text
- Component
- Multi Vehicle Line (MVL): Telecommunications Control Module (TCU) loss of Function Software Update
- Defect
- Affected vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events.
- Remedy
- Update the Telematics Control Unit software to the latest level.
Tyre information may mismatch on vehicle documents
The tyre information on the Certificate of Conformity may not match the homologation documents, and the vehicle may not meet regulatory requirements. The documents will be exchanged.
Official DVSA recall text
- Component
- Puma -Certificate of Conformity (CoC) Update Tyre Mismatch
- Defect
- While monitoring vehicles in operation Ford has become aware that a number of Puma Gen-E vehicles may show a mismatch between the Tyre information on the Certificate of Conformity (COC) and Homologation documents and may not meet regulatory requirements.
- Remedy
- Document exchange
Front driveshaft may fail
The right-hand front driveshaft may fail, causing loss of drive. It will be inspected and replaced if necessary.
Official DVSA recall text
- Component
- 26S15 Puma - Driveshaft Inspection
- Defect
- Affected vehicles may experience a right-hand sided front driveshaft failure resulting in a loss of drive.
- Remedy
- Inspect the right-hand side front driveshaft and replace if necessary.
Instrument cluster display issue may persist
A previous software repair may not have installed properly, so the instrument cluster may still display intermittently. The software will be updated and its installation verified.
Official DVSA recall text
- Component
- 25C81 Puma - Instrument Panel Cluster Software Update
- Defect
- On affected vehicles the software repair for previous recall 24C18 may not have been delivered properly and vehicles may still have an intermittent Instrument Panel Cluster (IPC) display issue.
- Remedy
- Update the IPC software and perform an additional verification process to ensure the configuration has been installed correctly.
Restraint system software may be incorrect
Incorrect restraint control module software may prevent warnings from appearing and reduce restraint system performance in a crash, increasing injury risk. The module will be updated and the installation verified.
Official DVSA recall text
- Component
- 25SF3 Puma Restraint Control Module Software
- Defect
- On affected vehicles the software repair for previous recall 25SF3 may not have been delivered properly and may still have incorrect Restraint Control Module (RCM) software. If the incorrect software is installed the system will not display any warnings and the restraints system performance could be degraded in an accident increasing the risk of injury.
- Remedy
- Update the RCM and perform an additional verification process to ensure the configuration has been installed correctly.
Rear brake drum bolts may be missing or loose
Rear brake drums may be missing reaction block bolts or have bolts that are not tightened correctly. This could lock a wheel or cause a brake fluid leak. The bolts will be checked for torque and missing bolts replaced.
Official DVSA recall text
- Component
- Puma Gen-E & E-Transit Courier: Rear eDrum brake Bolt Inspection
- Defect
- On affected vehicles rear brake drums (eDrums) may be missing the reaction block bolts or fitted with reaction block bolts which were not tightened correctly. Missing or loose bolts could result in wheel lock or a brake fluid leak.
- Remedy
- Check the torque on the rear brake eDrum bolts and if any of the bolts are missing install new ones.
Rear-view camera may show a reduced view or stay on
A software problem may reduce the rear-view camera view or leave it on after reversing. The vehicle software will be updated.
Official DVSA recall text
- Component
- CrossCar: Sync3 Rear-View Camera Software Update
- Defect
- On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driverâs view or with it remaining on after a reversing event.
- Remedy
- Update the vehicle software to the latest level.
Hybrid system fault may reduce performance
A hybrid system fault may stop torque assistance and energy regeneration and disable stop-start. The hybrid gauge may not work, and performance or fuel economy may be reduced. Battery energy control module software will be updated.
Official DVSA recall text
- Component
- 25E03 â Puma mHEV - Hybrid system fault
- Defect
- Affected vehicles may experience a hybrid system fault (no torque assistance or regeneration and loss of Stop Start). This may be observed as a hybrid gauge not working poor performance or reduced fuel economy.
- Remedy
- Update the Battery Energy Control Module software.
Fuel line may be damaged by chafing
The fuel line support shield may chafe against the fuel line and damage it. The shield will be replaced, and the fuel lines inspected and reworked if necessary.
Official DVSA recall text
- Component
- 25S10 â Puma Fiesta Courier â Fuel line chafing
- Defect
- Affected vehicles may experience chafing between the fuel line support shield and the fuel line which could result in damage to the fuel line.
- Remedy
- Replace the fuel line support shield (bracket). Inspect the fuel lines and rework if necessary.
Instrument panel may go blank
Incorrect software may cause the instrument panel display to turn black when the ignition is switched on or while driving. The instrument panel software will be updated.
Official DVSA recall text
- Component
- 24C18 Puma - Instrument panel cluster (IPC) software update -- Compliance recall
- Defect
- Puma vehicles that might have an intermittent instrument panel cluster display issue due to an incorrect software configuration. If this happens the cluster will turn black when turning the ignition on or while driving. The Ford dealer will update the Instrument Panel Cluster (IPC).
- Remedy
- Update the instrument panel cluster (IPC) software to the latest level.
Tyres may not meet rolling resistance requirements
Some tyres may not meet the rolling road resistance requirements for emissions and CO2. Tyres are replaced if required.
Official DVSA recall text
- Component
- Certain vehicles are equipped with tires which do not meet the Rolling Road Resistance as required to support emissions and Co2 requirements.
- Defect
- Certain vehicles are equipped with tires which do not meet the Rolling Road Resistance as required to support emissions and Co2 requirements.
- Remedy
- Tyre replacement if required
Restraint control module may not detect incorrect crash sensor
Incorrect module configuration may prevent the restraint system from working as intended. If an incorrect crash sensor is fitted, the software may not detect it or show a warning, potentially reducing restraint performance in a crash. Dealers will update the configuration to restore functionality.
Official DVSA recall text
- Component
- Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury.
- Defect
- Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury.
- Remedy
- Dealers will perform a configuration update in order to restore functionality.
eCall feature may stop working
A malfunction may cause the eCall feature to stop functioning. The remedy is to replace the telecommunication module.
Official DVSA recall text
- Component
- THE eCALL FEATURE WILL STOP FUNCTIONING DUE TO A MALFUNCTION
- Defect
- It may be possible that the eCall feature will stop functioning due to a malfunction.
- Remedy
- The Telecommunication Module will need to be replaced
Engine oil separator may be damaged
The engine oil separator may have been damaged before engine assembly. It will be inspected and replaced if damaged or leaking.
Official DVSA recall text
- Component
- THE RIGHT-HAND ENGINE OIL SEPERATOR MAY HAVE BEEN DAMAGED PRIOR TO ENGINE ASSEMBLY.
- Defect
- Certain vehicles could have an engine oil separator that may have been damaged prior to engine assembly.
- Remedy
- Inspect the engine oil separator and if found to be damaged and/or leaking a replacement engine oil separator must be installed
eCall software may not work correctly
An issue with the current software may affect eCall system operation. The remedy is a software update.
Official DVSA recall text
- Component
- VEHICLES MAY HAVE AN ISSUE WITH THE CURRENT SOFTWARE THAT CONTOLS THE FUNTIONALITY OF THE ECALL SYSTEM
- Defect
- Vehicles may have an issue with the current software that controls the functionality of the eCall system.
- Remedy
- Carry out a software update.
MHEV battery connections may loosen
The 48 volt battery connections may become loose. The remedy is to inspect them and check their torque.
Official DVSA recall text
- Component
- THE MHEV BATTERY CONNECTIONS MAY BECOME LOOSE
- Defect
- There is a potential that the vehicle's MHEV battery connections may become loose.
- Remedy
- Inspect and check torque on 48 volt battery cable connections
Hybrid battery connections may be undertightened
Hybrid battery connections may not be tightened to the specified torque. The remedy is to check the connections and tighten them to the correct value.
Official DVSA recall text
- Component
- THE HYBRID BATTERY CONNECTIONS MAY NOT HAVE BEEN TORQUED TO FORD SPECIFICATION
- Defect
- It is possible that the hybrid battery connections may not have been torqued to Ford specification.
- Remedy
- The MHEV battery connections need to be checked and torqued to the correct value
Airbag retention springs may not lock module
The driver airbag retention springs may be outside manufacturing specification and may not lock the module to the steering wheel. A replacement retention spring will be installed.
Official DVSA recall text
- Component
- AIRBAG RETENTION SPRINGS MAY NOT LOCK AIRBAG TO STEERING WHEEL
- Defect
- The driver�s airbag retention springs maybe outside of manufacturing specification and may not lock the module to the steering wheel
- Remedy
- Install a replacement airbag retention spring.
Rear brake hoses may chafe on the axle beam
The rear flexible brake hoses may chafe against the axle beam. Modified hoses will be fitted, their routing changed and securing clips added.
Official DVSA recall text
- Component
- REAR BRAKE HOSE MAY CHAFE
- Defect
- Under certain circumstances the rear brake flexible hoses may chafe on the axle beam.
- Remedy
- Fit modified brake hoses change the routing and fit securing clips.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.