Citroën C5 Aircross recalls
22 official safety recalls for the Citroën C5 Aircross from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Motor inverter fault may cause overheating or fire
A manufacturing deviation in the motor control unit inverter could cause gearbox malfunctions or an electrical short circuit, leading to overheating or fire. The inverter will be replaced.
Official DVSA recall text
- Component
- MCU inverter
- Defect
- On affected vehicles the Motor Control Unit (MCU) Inverter may have a manufacturing deviation which could lead to gearbox malfunctions and the risk of an internal electrical short circuit leading to overheating or a fire.
- Remedy
- Replace the MCU Inverter.
Body height sensor may cause incorrect headlamp levelling
An incorrectly assembled body height sensor may cause improper headlamp levelling. The sensor will be changed.
Official DVSA recall text
- Component
- Body Height sensor
- Defect
- Affected vehicles may exhibit improper headlamp levelling due to an incorrectly assembled Body Height Sensor.
- Remedy
- Change the body height sensor.
Fuel rail nut may loosen and cause a leak
A non-conforming fuel injection common rail may allow its nut to loosen and fuel to leak. The rail will be checked and, if necessary, replaced along with the high-pressure fuel pipes.
Official DVSA recall text
- Component
- Citroen Cross carline Fuel injection common rail.
- Defect
- On affected vehicles a non-conformity issue with the fuel injection common rail may lead to a loosening of the nut and a potential fuel leak.
- Remedy
- Check the fuel injection common rail and if necessary replace the rail and high-pressure fuel pipes.
Stop-start system may not shut off the engine
Incorrect body control module coding may prevent the engine from shutting off in stop-start mode. The body control module software will be updated.
Official DVSA recall text
- Component
- Citroen C5 Aircross BCM software Stop/Start system.
- Defect
- On affected vehicles the engine will run all the time and will not shut off in start/stop mode due to incorrect Body Control Module coding.
- Remedy
- Update the Body Control Module software.
High-voltage battery may overheat
A high-voltage battery fault may cause overheating and, in the worst case, a battery or vehicle fire. Stop plug-in and eSave charging until the vehicle is reworked. Battery management software will be updated or the battery replaced if necessary.
Official DVSA recall text
- Component
- Citroen C5 Aircross Traction Battery.
- Defect
- Affected vehicles may have a fault in the High Voltage Battery which could potentially lead to it overheating and in the worst case a battery or vehicle fire. Customers are advised to stop any plug-in charging and eSave charging until the vehicle is reworked.
- Remedy
- Update the battery management software or replace the High Voltage Battery if necessary.
On-board diagnostics may not detect emissions faults
A fault in the diagnostics for the selective catalytic reduction system or diesel particulate filter may prevent the malfunction indicator light from illuminating, so the vehicle may not meet emissions regulations. Engine control unit software will be updated.
Official DVSA recall text
- Component
- Emission recall â On Board Diagnostics
- Defect
- Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.
- Remedy
- Update the Engine Control Unit software to ensure compliance to regulations.
High-pressure fuel pipe connections may leak
Loose connections between the high-pressure fuel pipe and engine fuel rail may cause a fuel leak and fire risk. The affected connections will be retightened.
Official DVSA recall text
- Component
- Citroen Fuel Pipe
- Defect
- On affected vehicles there there may be loose connections between a high-pressure fuel pipe and the engine fuel rail which potentially could lead to a leak and risk of fire.
- Remedy
- Retighten the affected connections.
Camshaft chain may wear or break
Premature camshaft chain wear may cause abnormal noise or, in the worst case, chain breakage. Software will be updated and the engine checked; the chain will be replaced if needed. If no problem is found, the oil will be changed to a higher-viscosity type with anti-wear additives.
Official DVSA recall text
- Component
- Citroen DV5R Engines Camshaft Chain.
- Defect
- Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.
- Remedy
- Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.
Telematics box may lose server connection
The telematics box may be unable to connect to the remote server, preventing calls and use of other connected services. The 12V battery will be disconnected, reconnected after 15 seconds, and checked for a trouble code.
Official DVSA recall text
- Component
- Citroen Automomous Telematics Box.
- Defect
- Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.
- Remedy
- Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.
Under-bonnet fuel pipe may leak
A weak crimp on the under-bonnet fuel pipe may cause a leak. The fuel pipe will be changed.
Official DVSA recall text
- Component
- Citroen C5 Aircross C5X Fuel Pipe Leakage.
- Defect
- Affected vehicles may face potential leakage of the under-bonnet fuel pipe due to a weakness of its crimping.
- Remedy
- Change the fuel pipe.
High-voltage battery may overheat
A fault in the high-voltage battery may cause charging problems or overheating, with a risk of battery or vehicle fire. The high-voltage battery will be replaced.
Official DVSA recall text
- Component
- Citroen C5 Aircross PHEV Traction Battery
- Defect
- On affected vehicles there is a fault in the High Voltage (HV) Battery which could potentially lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire.
- Remedy
- Replace the High Voltage Battery.
Engine software may cause emissions non-compliance
Under certain conditions, engine emissions may not meet regulatory requirements on affected vehicles below 12500 miles. The mileage will be checked and the engine control unit calibration updated if the vehicle is below 12500 miles.
Official DVSA recall text
- Component
- Cross carline Engine software
- Defect
- On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.
- Remedy
- Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.
Water may perforate the high-voltage battery cover
Water intrusion may perforate the high-voltage battery reinforcing plate or cover over the vehicle lifetime. Protective wax will be applied between the plate and cover.
Official DVSA recall text
- Component
- Affected vehicles may face the risk of perforation of the HV battery reinforcing plate/battery cover over the vehicle lifetime due to water intrusion.
- Defect
- Affected vehicles may face the risk of perforation of the HV battery reinforcing plate/battery cover over the vehicle lifetime due to water intrusion.
- Remedy
- A protective wax will be applied between HV battery reinforcing plate and battery cover.
High-voltage battery may overheat
The high-voltage battery may overheat, potentially leading to thermal runaway and, in the worst case, a battery or vehicle fire. The battery management system will be reprogrammed with enhanced monitoring software.
Official DVSA recall text
- Component
- Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.
- Defect
- Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.
- Remedy
- The BMS (Battery Management System) will be reprogrammed with enhanced battery monitoring software.
High-voltage battery may overheat
The high-voltage battery may overheat and enter thermal runaway, potentially causing a battery or vehicle fire. The battery management system will be reprogrammed with enhanced monitoring software.
Official DVSA recall text
- Component
- Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.
- Defect
- Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.
- Remedy
- The BMS (Battery Management System) will be reprogrammed with enhanced battery monitoring software.
Engine software may cause the engine to stall
Incorrect engine management software calibration could cause the engine to stall. Updated engine management software will be uploaded.
Official DVSA recall text
- Component
- THE ENGINE MANAGEMENT SOFTWARE CALIBRATION COULD BE INCORRECT.
- Defect
- The engine management software calibration could be incorrect causing engine stall.
- Remedy
- Upload updated engine management software.
Airbag and suspension components may fail
A small passenger airbag ventilation hole may impair deployment. Suspension arm screws may be lost and anti-roll bar bearing nuts may break, impairing vehicle control and increasing accident risk. The remedy is a recall of the product from end users.
Official EU Safety Gate text
- Component
- Injuries
- Defect
- The ventilation hole of the passenger side airbag is too small, which may result in insufficient deployment of the airbag in the event of activation. Furthermore, the AR suspension arm screws may be lost due to defective heat treatment and the nuts on the anti-roll bar bearings could break due to excessive tightening torque applied. This may impair the control over the vehicle, increasing the risk of an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
- Remedy
- Recall of the product from end users
- Notes
- Notified by France
Towbar welds may not meet specification
Towbar welds may not meet specification. The identity label will be checked and the towbar replaced if affected.
Official DVSA recall text
- Component
- THE WELDING OF THE INDIVIDUAL COMPONENTS OF THE TOWBAR MIGHT NOT MEET THE CORRECT SPECIFICATION
- Defect
- The welding of the individual components of the towbar might not meet the correct specification.
- Remedy
- Check the identity label and replace the tow bar if affected.
Towbar welds may not meet specification
Welds on some towbar components may not meet specification. The towbar will be replaced.
Official DVSA recall text
- Component
- THE WELDING OF THE INDIVIDUAL COMPONENTS OF THE TOWBAR MIGHT NOT MEET THE CORRECT SPECIFICATION
- Defect
- The welding of some components to the towbar assembly may not meet specification.
- Remedy
- The replacement of the towbar.
Diesel particulate filter may not filter as required
The diesel particulate filter may not meet the required filtering specification. The filter will be replaced.
Official DVSA recall text
- Component
- THE FILTERING PERFORMANCE OF THE DIESEL PARTICULATE FILTER MAY NOT MEET THE REQUIRED SPECIFICATION
- Defect
- The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification.
- Remedy
- Replace the DPF on affected vehicles.
Urea injector may block
The urea injector may block, causing NOx emissions to exceed regulatory limits. The ECU software will be updated to prevent gradual blocking.
Official DVSA recall text
- Component
- THE UREA INJECTOR MAY BLOCK AND LEAD TO NOx EMISSIONS GOING OUT OF REGULATORY LIMITS
- Defect
- The vehicles may be affected by a defect in the urea injector which might block and lead to NOx emissions going out of the regulatory limits.
- Remedy
- Updating the ECU software to avoid the gradual blocking of the urea injector
Trailer tow ball fixing bolts may be damaged
Some trailer tow ball fixing bolts may be damaged. The two fixing bolts will be replaced.
Official DVSA recall text
- Component
- THE TRAILER TOW BALL MAY NOT BE CORRECT TO SPECIFICATION
- Defect
- Some trailer tow ball fixing bolts may be damaged.
- Remedy
- Replace the two tow ball fixing bolts.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.