Citroën C4 Cactus recalls

13 official safety recalls for the Citroën C4 Cactus from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

  1. Timing belt debris may affect brake assistance

    Reported December 13, 2022Model years 2017DVSA recall R/2023/0464,564 vehicles affected

    Ageing engine oil may cause timing belt material to detach and affect the brake vacuum pump, risking reduced or lost braking assistance. Software will be updated to warn earlier; the belt will be checked and replaced if needed, along with other brake assistance parts and the vacuum pump as required.

    Official DVSA recall text
    Component
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.
    Defect
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.
    Remedy
    To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance). The timing belt will be checked and if needed replaced with other components of the braking assistance system and the vacuum pump.
  2. Timing belt material may affect the brake vacuum pump

    Reported December 13, 2022Model years 2017–2019DVSA recall R/2023/036109,920 vehicles affected

    Material detaching from the timing belt as engine oil ages may affect the brake vacuum pump. A software update will improve vacuum diagnosis to warn earlier about possible loss or reduction of braking assistance.

    Official DVSA recall text
    Component
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.
    Defect
    On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.
    Remedy
    To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance).
  3. Timing belt material may affect brake vacuum pump

    Reported January 20, 2021Model years 2013–2017DVSA recall R/2020/327169,808 vehicles affected

    Material detaching from the timing belt may affect the brake vacuum pump. Detection software will be updated, and the pump and timing belt will be inspected and replaced if necessary.

    Official DVSA recall text
    Component
    THE BRAKE VACUUM PUMP MAY BE AFFECTED BY MATERIAL DETACHING FROM THE TIMING BELT
    Defect
    The brake vacuum pump may be affected by material detaching from the timing belt.
    Remedy
    Update detection software inspect and if necessary replace vacuum pump and timing belt.
  4. Rear left brake pipe may be fitted incorrectly

    Reported November 13, 2019Model years 2019DVSA recall R/2019/384EU Safety Gate A12/00018/193 vehicles affected

    The rear left brake pipe may not be fitted to specification. Its fitting will be checked and the pipe adjusted or replaced as necessary.

    Official DVSA recall text
    Component
    THE FITTING OF THE REAR LEFT BRAKE PIPE MAY NOT BE CORRECT TO SPECIFICATION
    Defect
    The fitting of the rear left brake pipe may not be correct to specification
    Remedy
    Check the correct fitting of the left hand brake pipe adjust or replace the pipe as necessary
  5. Exhaust component may damage the particulate filter

    Reported April 26, 2019Model years 2018DVSA recall R/2019/137296 vehicles affected

    A plastic component inside the exhaust line may damage the diesel particle filter under certain conditions. The filter will be checked and replaced if necessary.

    Official DVSA recall text
    Component
    A PLASTIC COMPONENT INSIDE THE EXHAUST LINE COULD DAMAGE THE DIESEL PARTICLE FILTER
    Defect
    A plastic component inside the exhaust line could under certain circumstances damage the diesel particle filter.
    Remedy
    Check and if necessary replace the particle filter.
  6. Bonnet striker may not secure the bonnet

    Reported October 5, 2017Model years 2015–2017DVSA recall R/2017/271EU Safety Gate A12/1339/1716,984 vehicles affected

    Insufficient support for the striker wire could cause the bonnet to lock incorrectly and release unintentionally. The striker cable will be reinforced if needed; in some cases the bonnet will be replaced.

    Official DVSA recall text
    Component
    BONNET STRIKER MAY BE INSECURE
    Defect
    The striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet.
    Remedy
    On affected vehicles inspect and if requiredfit an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases it may be necessary to replace the bonnet.
  7. Front bumper trim may detach

    Reported June 5, 2017Model years 2016DVSA recall R/2017/176331 vehicles affected

    The front bumper trim bonding may not meet specification, allowing the trim to detach over time. The lower trim bonding will be checked and repaired or the trim replaced if necessary.

    Official DVSA recall text
    Component
    BUMPER TRIM BONDING MAY NOT BE TO SPECIFICATION
    Defect
    On the affected vehicles the bonding of the front bumper trim may not conform to specification. Over time the bonding may allow the trim to detach
    Remedy
    Check the bonding of the front bumper lower trim and rectify or replace it if necessary
  8. Fuel pipe may wear and leak

    Reported May 25, 2017Model years 2016–2017DVSA recall R/2017/1688 vehicles affected

    A protective sleeve may rub against nearby parts and wear the fuel pipe, causing a leak. The sleeve will be repositioned or the pipe replaced if worn.

    Official DVSA recall text
    Component
    FUEL MAY LEAK
    Defect
    Due to a non conformity in production an engine fuel pie protective sleeve could cause wear due to contact with surrounding components.This may cause a fuel leak
    Remedy
    On affected vehicles reposition the fuel pipe protective sleeve or replace the pipe if wear is noted.
  9. Bumper guard may fall off

    Reported May 22, 2017EU Safety Gate A12/0870/17

    The guard may be incorrectly fixed to the bumper and fall off, creating an injury risk for other road users. The product is recalled from end users.

    Official EU Safety Gate text
    Component
    Injuries
    Defect
    null The guard has been incorrectly fixed to the bumper and may fall off with a risk of injuries for other road users.
    Remedy
    Recall of the product from end users
    Notes
    Notified by France
  10. Starter motor relay may overheat

    Reported April 24, 2017Model years 2016DVSA recall R/2017/13921,642 vehicles affected

    A faulty internal relay component may affect starter operation and cause the starter motor to overheat, with a fire risk in extreme cases. The relay will be checked and replaced if necessary.

    Official DVSA recall text
    Component
    STARTER MOTOR MAY NOT OPERATE CORRECTLY
    Defect
    A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. This could adversely affect the starting operation and damage the starter motor due to overheating and in extreme cases there is a risk of fire.
    Remedy
    On affected vehicles check and where necessary replace the starter motor relay.
  11. Gearbox actuator may affect gear selection

    Reported April 7, 2017Model years 2016DVSA recall R/2017/126EU Safety Gate A12/0481/1764 vehicles affected

    A gearbox actuator component may be out of specification and affect gear selection. The actuator will be replaced.

    Official DVSA recall text
    Component
    GEARBOX ACTUATOR AY NOT BE TO SPECTIFICATION
    Defect
    A component in the gearbox actuator may not be to the correct specification which may affect gear selection.
    Remedy
    On affected vehicles replace the gearbox actuator
  12. Bonnet may release unexpectedly

    Reported December 7, 2016Model years 2014–2015DVSA recall R/2016/277EU Safety Gate A12/1585/1611,236 vehicles affected

    Insufficient support for the bonnet striker wire may cause incorrect locking and allow the bonnet to release. The striker cable support will be inspected and strengthened if needed; in some cases the bonnet will be replaced.

    Official DVSA recall text
    Component
    BONNET MAY OPEN UNINTENTIONALLY
    Defect
    It has been identified that the striker wire on the bonnet lining may not have sufficient support to prove it with the security for its intended purpose. This can lead to incorrect locking of the bonnet over time and could result in an unintentional release of the bonnet. The driver will received early warning signs or symptoms by the incorrect locking of the bonnet.
    Remedy
    Recall all affected vehicles to inspect and if required an additional strengthener to retain the striker cable on the inner panel of the bonnet. In some cases there maybe a requirement to replace the bonnet.
  13. Fuel rail may leak

    Reported July 1, 2016Model years 2014EU Safety Gate A12/1047/16

    A problem with the engine fuel rail could cause fuel to leak. The product is recalled from end users.

    Official EU Safety Gate text
    Component
    Fire
    Defect
    null Due to a problem with the fuel rail of the engine, fuel could leak.
    Remedy
    Recall of the product from end users
    Notes
    Notified by France

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

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