Ram ProMaster City recalls

9 official safety recalls for the Ram ProMaster City from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.

Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:

  1. Turn signal failure may go unnoticed

    Reported September 21, 2021Model years 2019–2021NHTSA campaign 21V72800023,853 vehicles affected

    If one or both turn signal lights fail, the flashing rate may not change to warn the driver. The driver may not know the vehicle is not signaling, increasing the risk of a crash. Dealers will update the Body Controller Module software free of charge.

    Official NHTSA recall text
    Component
    EXTERIOR LIGHTING:TURN SIGNAL
    Defect
    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    Consequence
    The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
    Remedy
    Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  2. Seat belt retractors may deactivate early

    Reported September 9, 2021Model years 2021NHTSA campaign 21V69900010,372 vehicles affected

    The seat belt retractors may deactivate early, preventing a child restraint from securing properly and increasing the risk of injury in a crash. Dealers will inspect and replace the retractors as necessary, free of charge.

    Official NHTSA recall text
    Component
    SEAT BELTS:REAR/OTHER:RETRACTOR
    Defect
    Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    Consequence
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy
    Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

  3. ABS module damage may reduce braking performance

    Reported March 9, 2021Model years 2020–2021NHTSA campaign 21V1470004 vehicles affected

    Internal damage to the ABS module can reduce braking performance or disable autonomous braking functions, increasing crash risk. Dealers will replace the ABS module, free of charge.

    Official NHTSA recall text
    Component
    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
    Defect
    Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
    Consequence
    The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
    Remedy
    FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  4. Steering gear may crack and leak fluid

    Reported March 6, 2018Model years 2018NHTSA campaign 18V149000225 vehicles affected

    A casting defect may crack the steering gear and cause a hydraulic fluid leak. The leak may require sudden extra steering effort, increasing crash risk. Dealers will inspect the gear housing and replace affected steering assemblies, free of charge.

    Official NHTSA recall text
    Component
    STEERING:RACK AND PINION
    Defect
    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
    Consequence
    A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
    Remedy
    Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  5. Tire placard may show incorrect seating capacity

    Reported February 22, 2018Model years 2018NHTSA campaign 18V1290003,460 vehicles affected

    An incorrect occupant count on the tire placard may lead to overloading and tire failure, increasing crash risk. Dealers will install a corrected placard, free of charge.

    Official NHTSA recall text
    Component
    EQUIPMENT:OTHER:LABELS
    Defect
    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    Consequence
    If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
    Remedy
    Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  6. Fire extinguisher may clog or nozzle may detach

    Reported December 21, 2017Model years 2015–2017NHTSA campaign 17V82400061,791 vehicles affected

    The fire extinguisher may clog or require excessive force to activate; on some models, its nozzle may detach, causing injury and making it unusable. If it fails during a fire, injury risk increases. Owners can contact the supplier for a replacement extinguisher, free of charge.

    Official NHTSA recall text
    Component
    EQUIPMENT
    Defect
    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
    Consequence
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  7. Tire placard may show incorrect information

    Reported September 26, 2017Model years 2015–2017NHTSA campaign 17V60100011,288 vehicles affected

    Incorrect placard information may lead to exceeding the vehicle's weight capacity or using incorrect tire pressure, affecting handling and increasing crash risk. Dealers will replace the placard with a corrected one free of charge.

    Official NHTSA recall text
    Component
    EQUIPMENT:OTHER:LABELS
    Defect
    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    Consequence
    The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
    Remedy
    Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  8. Side curtain air bags may not inflate properly

    Reported December 28, 2016Model years 2017NHTSA campaign 16V9530001 vehicle affected

    The side curtain air bags may not inflate properly in a crash, increasing the risk of occupant injury. A dealer inspected the side curtain air bags free of charge.

    Official NHTSA recall text
    Component
    AIR BAGS:SIDE/WINDOW
    Defect
    Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
    Consequence
    If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
    Remedy
    Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

  9. Trailer brake lights may not illuminate

    Reported April 28, 2016Model years 2015–2016NHTSA campaign 16V2530006,422 vehicles affected

    A software error may prevent the trailer brake lights from illuminating when the brakes are applied, increasing the risk of a crash. Dealers will replace the trailer tow lighting control module free of charge.

    Official NHTSA recall text
    Component
    ELECTRICAL SYSTEM:SOFTWARE
    Defect
    Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
    Consequence
    Trailer brake lights that are inoperative can increase the risk of a crash.
    Remedy
    Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.

Back to the Ram ProMaster City