Mercedes-Benz Viano recalls
31 official safety recalls for the Mercedes-Benz Viano from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Driver's airbag may contain a Takata module
A Takata airbag module may have been fitted during a driver's airbag replacement. A service partner will check the airbag and replace it if necessary.
Official DVSA recall text
- Component
- SRX2502 â Variant of driver's airbag
- Defect
- Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will check the airbag on the affected vehicles and replace it if necessary.
Driver airbag may contain a Takata inflator
A Takata airbag module may have been fitted during a driver airbag replacement. The airbag will be checked and replaced if necessary.
Official DVSA recall text
- Component
- SRX2501 â Variant of driver's airbag
- Defect
- Mercedes-Benz AG has determined that on certain Vito/Viano (639 platform) vehicles an airbag module from Takata might have been installed during a driver airbag replacement.
- Remedy
- As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will checkthe airbag on the affected vehicles and replace it if necessary.
Driver's airbag may not deploy correctly
The driver's airbag may not deploy correctly if activated. The airbag assembly will be replaced.
Official DVSA recall text
- Component
- THE DRIVER'S AIRBAG MAY NOT CORRECTLY DEPLOY IF ACTIVATED
- Defect
- The drivers� airbag may not correctly deploy if activated.
- Remedy
- Replace the drivers air bag assembly
Driver airbag may not deploy as specified
The driver's airbag might not deploy as specified. The driver's airbag will be replaced.
Official DVSA recall text
- Component
- THE TAKATA DRIVER'S AIR BAG MIGHT NOT DEPLOY AS SPECIFIED
- Defect
- The driver's airbag might not deploy as specified.
- Remedy
- Replace the driver�s airbag.
Driver airbag may not deploy as specified
The driver airbag may not deploy as specified. It will be replaced.
Official DVSA recall text
- Component
- THE DRIVER'S AIR BAG MAY NOT DEPLOY AS SPECIFIED
- Defect
- The driver's airbag might not deploy as specified.
- Remedy
- Replace the driver�s airbag.
Engine software calibration requires an update
Changes are required to specific engine management calibration functions. The diesel engine control unit software will be updated.
Official DVSA recall text
- Component
- SOFTWARE UPDATE TO IMPROVE EMISSIONS
- Defect
- As a result of a directive from Germany�s Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.
- Remedy
- Conduct an update to the diesel engine control unit software.
Chain tensioner seal may allow oil to leak
A defective chain tensioner O-ring may allow oil to leak and contaminate the environment; excessive oil loss could damage the engine. The sealing ring will be replaced.
Official DVSA recall text
- Component
- OIL MAY LEAK
- Defect
- On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
- Remedy
- On affected vehicles replace the chain tensioner sealing ring.
A-pillar trim may not stay in place when airbag deploys
When the window airbag deploys, the covering trim may not stay in a safe position and could increase the risk of injury. The A-pillar trim will be replaced.
Official DVSA recall text
- Component
- A PILLAR CHECK STRAP MAY DETACH
- Defect
- In a situation where the window airbag is deployed the trim that covers the airbag may not stay in a safe position and as such could present an additional risk of injury to the occupant.
- Remedy
- Recall the vehicles that are likely to be affected to replace the A-pillar trim.
Suspension mounting bolts may shear
Bolts connecting the suspension strut to the steering knuckle may shear, affecting vehicle stability. The bolts and nuts will be replaced.
Official DVSA recall text
- Component
- SUSPENSION MAY FAIL
- Defect
- The bolts connecting the suspension strut lower mounting to the steering knuckle may shear. Should this occur the stability of the vehicle could be affected.
- Remedy
- Recall the vehicles that are likely to be affected to replace the bolts and nuts that connect the suspension strut lower mounting to the steering knuckle.
Fuel filter may leak
Fuel may leak from the fuel filter drain opening onto the road. The filter will be checked and replaced if needed.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- A fuel leak may occur from the area of the fuel drain opening in the fuel filters which leaks onto the road.
- Remedy
- Recall the vehicles that are likely to be affected to check the fuel filter and replace where necessary.
Air conditioning fan relay may catch fire
In arduous operating conditions, the air conditioning fan relay may overload and catch fire. The relay will be replaced with a modified component.
Official DVSA recall text
- Component
- FIRE MAY OCCUR
- Defect
- In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the worst case could catch fire.
- Remedy
- Recall the vehicles that are likely to be affected to replace the air conditioning fan relay with a modified component.
Air conditioning hose bracket may damage wiring
The air conditioning hose bracket may chafe the alternator wiring, causing a short circuit and possible fire. Wiring will be checked and replaced if damaged, and an additional spacer clamp fitted.
Official DVSA recall text
- Component
- RISK OF FIRE
- Defect
- On vehicles fitted with the OM646 engine it is possible that an Air Conditioning (AC) hose bracket could chaff the wiring harness for the three phase alternator. If this is not rectified there is a possible risk of a short circuit which may result in a fire.
- Remedy
- Recall all affected vehicles to check for damage to the wiring and replacement if found damaged plus the installation of an additional spacer clamp.
Fuel filter may leak
A fuel filter with an integral heater may leak at the upper plug, allowing fuel to escape onto the road if the issue is not addressed. Dealers will replace the fuel filter.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- It is possible that vehicles fitted with integral heaters within the fuel filter could suffer a leak in the upper plug area. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
- Remedy
- Recall all affected vehicles and replace the fuel filter.
Rear vent window may detach
The rear vent window may detach from its front mounts and come away from the body. The affected rear vent window or windows will be replaced.
Official DVSA recall text
- Component
- REAR WINDOW MAY DETACH
- Defect
- The rear vent window may have detached itself from both front mounts. It is therefore possible that the rear vent window detaches itself from the body.
- Remedy
- Recall the vehicles that are likely to be affected to exchange the rear vent window/both rear vent windows.
Engine oil filler neck may leak
Oil may leak from the bottom of the filler neck, potentially reaching the road or causing engine damage from insufficient lubrication. The engine oil filler neck will be replaced.
Official DVSA recall text
- Component
- OIL MAY LEAK
- Defect
- Oil may leak from the bottom of the engine oil filler neck. If not rectified this could lead to oil leaking onto the road surface and/or engine damage due to insufficient lubrication.
- Remedy
- Recall the vehicles that are likely to be affected to replace the engine oil filler neck.
Rear vent windows may detach
A rear vent window pane may loosen from its front supports and detach from the body. Both rear vent windows will be replaced.
Official DVSA recall text
- Component
- REAR VENT WINDOW COULD DETACH
- Defect
- It has been identified that the pane of the rear vent window could work loose from both of the front supports. As a result it is possible that the window could detach from the body and fall away.
- Remedy
- Recalled vehicles will have both rear vent windows replaced.
Spare wheel support may break
The underfloor spare wheel support may break, allowing the spare wheel to detach. The spare wheel carrier will be replaced.
Official DVSA recall text
- Component
- SPARE WHEEL MAY DETACH FROM THE VEHICLE
- Defect
- It has been identified that the under floor mounted spare wheel may detach from the vehicle due to breakage of the spare wheel support.
- Remedy
- Recalled vehicles will have the spare wheel carrier replaced.
Rear parking brake cable clip may fail
A defective retaining clip may fail, detaching the left rear parking brake cable and reducing the brake's holding effect. The cable and clips will be replaced.
Official DVSA recall text
- Component
- PARKING BRAKE MAY FAIL
- Defect
- It has been identified that the potential exists for a material defect to be present in the retaining clip for the outer cable of the left hand rear parking brake. Should the retaining clip fail the outer cable would become detached resulting in holding effect of the parking brake being lost.
- Remedy
- Recalled vehicles will have the left hand rear parking brake cable including the clips replaced.
Window airbags may not fully deploy
The window airbags may not fully deploy. The window airbags will be replaced.
Official DVSA recall text
- Component
- AIRBAG MAY NOT DEPLOY
- Defect
- The window air bags may not fully deploy.
- Remedy
- Recall the vehicles that are likely to be affected to replace the window air bags.
Fuel tank may leak after a crash
The fuel tank may not meet manufacturing safety standards and could leak in a crash. It will be replaced.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- On a limited number of vehicles the fuel tank may not be meeting the required manufacturing safety standards and in the event of an accident could result in a fuel leak.
- Remedy
- The recalled vehicles will have the fuel tank replaced with a quality assured unit.
Incorrect master cylinder may increase brake pedal travel
An incorrect brake master cylinder may make the pedal travel further before the brakes take effect. The master cylinder will be replaced.
Official DVSA recall text
- Component
- INCREASED BRAKE PEDAL TRAVEL
- Defect
- It has been identified that subject vehicles have been fitted with an incorrect brake master cylinder. This has the effect of the brake pedal having to travel further before the brakes take effect.
- Remedy
- Recalled vehicles will have the brake master cylinder replaced.
Vehicle electronics may not function fully
Incorrect software transmission may prevent the vehicle electronics from functioning fully. The SCN coding will be rewritten.
Official DVSA recall text
- Component
- FULL FUNCTIONALITY OF THE VEHICLE'S ELECTRONICS CANNOT BE GUARANTEED
- Defect
- It has been identified that due to incorrect software transmission the full functionality of the vehicle's electronics cannot be guaranteed.
- Remedy
- Recalled vehicles will have the SCN coding rewritten.
Fuel line may detach and leak
The fuel line between the tank and engine may detach, causing a fuel leak. The fuel line will be replaced.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- It has been identified that a fuel leak may occur due to the possible detachment of the fuel line from the fuel tank to the engine.
- Remedy
- Recalled vehicles will have the fuel line replaced.
Fuel feed lines may leak or separate
Fuel feed lines may leak or separate, causing the engine to stop. The fuel feed lines will be replaced.
Official DVSA recall text
- Component
- ENGINE MAY FAIL
- Defect
- The engine may stop as a result of the fuel feed lines from tank to engine leaking and or separating because they were not manufactured to the correct specification.
- Remedy
- Recall the vehicles that are likely to be affected to replace the fuel feed lines.
Fuel may leak from the tank in a crash
Fuel may leak from the tank if the vehicle is involved in an accident. The tank production date will be checked and the tank replaced if it falls within the affected range.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- In the event of the vehicle being involved in an accident fuel may leak from the fuel tank.
- Remedy
- Recalled vehicles will have the production date of the fuel tank checked. The tank will be replaced if found to be within the affected range.
Fuel line may leak
A fuel line may be incorrectly fitted and leak. Vehicles will be checked for leaks, and the fuel line and fittings will be replaced if a leak is found.
Official DVSA recall text
- Component
- FUEL MAY LEAK
- Defect
- It has been identified that the possibility exists that a fuel line may not have been fitted correctly and may leak.
- Remedy
- Recalled vehicles will be checked for the presence of fuel leaks if evident the fuel line and fittings will be replaced.
Airbag may not deploy in a collision
A faulty control unit may prevent the airbag from deploying in a collision. A modified control unit will be fitted.
Official DVSA recall text
- Component
- AIRBAG MAY NOT DEPLOY
- Defect
- It has been identified that due to a faulty control unit the airbag might not deploy in the event of a collision.
- Remedy
- Recalled vehicles will be fitted with a modified control unit.
Starter motor cable insulation may melt
The battery-to-starter-motor cable runs close to the exhaust, and its insulation may melt in some circumstances, risking a short circuit. An additional cable tie will be fitted to the cable.
Official DVSA recall text
- Component
- SHORT CIRCUIT MAY OCCUR
- Defect
- The battery to starter motor cable is routed close to the exhaust. In some circumstances the insulation might melt.
- Remedy
- Recall the vehicles that are likely to be affected to fit an additional cable tie to the battery to starter motor cable.
Brake pedal clevis pin may detach
The clevis pin connecting the brake master cylinder push rod to the brake pedal cross shaft may detach if its securing clip is missing. Dealers will check for the clip and fit one if needed.
Official DVSA recall text
- Component
- BRAKE PEDAL TO MASTER CYLINDER CLEVIS PIN CAN BECOME DETACHED
- Defect
- The clevis pin which secures the brake master cylinder push rod to the brake pedal cross shaft may become detached due to the possible non-fitment of the securing clip.
- Remedy
- Likely to be affected vehicles will be checked for the installation of the securing clip. Should it be found that the securing clip has not been fitted one will be installed.
Engine may lose speed or shut down
An engine management software error may reduce engine speed or, in extreme cases, shut the engine down. The control unit software will be updated; in isolated cases, the control unit may need replacement.
Official DVSA recall text
- Component
- ENGINE SPEED MAY REDUCE OR SHUT DOWN DUE TO SOFTWARE ERROR
- Defect
- It is possible that the engine speed may reduce or in extreme cases shut down due to a software error in the engine management unit
- Remedy
- Recall affected vehicles and install revised software in the control unit. In most cases this will resolve the problem. In isolated cases it may be necessary to replace the control unit.
Foot-operated parking brake pedal may detach
The foot-operated parking brake pedal mounting may loosen, and the assembly could detach from its bracket. The pedal assembly will be replaced with a quality-assured component.
Official DVSA recall text
- Component
- THE MOUNTING OF THE FOOT OPERATED PARKING BRAKE PEDAL MAY DETACH
- Defect
- Mounting of the foot operated parking brake pedal may permit the mounting to become loose and in extreme cases the assembly may become detached from the mounting bracket.
- Remedy
- Recall the affected vehicles and replace the pedal assembly with a quality assured component.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.