Ford C-Max recalls
22 official safety recalls for the Ford C-Max from NHTSA (United States), DVSA (United Kingdom) and the EU Safety Gate, newest first. Recall repairs are normally free at the maker’s dealers.
Whether your car is affected and still needs the repair depends on its VIN or registration. Check it on the official site for your country:
- United States: nhtsa.gov/recalls
- United Kingdom: check-vehicle-recalls.service.gov.uk
Rearview camera image may fail
The rearview camera may show a distorted, intermittent or blank image in reverse, reducing the driver's view behind the vehicle and increasing crash risk. Dealers will inspect and replace the camera as necessary free of charge.
Official NHTSA recall text
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Defect
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Consequence
- A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Diesel particulate filter may crack
The diesel particulate filter may crack. The software will be updated to prevent cracking, and filters already cracked will be tested and replaced.
Official DVSA recall text
- Component
- X-Car Powertain Control Module (PCM) Software Update
- Defect
- Affected vehicles may develop a crack in the Diesel Particulate Filter (DPF).
- Remedy
- Update software to prevent a cracked DPF. Test and replace DPFs that are already cracked.
Shifter cable bushing may detach
The bushing connecting the shifter cable to the transmission may degrade or detach. The vehicle may not shift into the intended gear or may roll after Park is selected, increasing crash or injury risk. Dealers will replace the bushing and add a protective cap, free of charge.
Official NHTSA recall text
- Component
- POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
- Defect
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Consequence
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Door latch component may break
A component in the door latch may break, making a door difficult to latch or seem secure when it is not. An unlatched door could open while driving. Dealers will check latch date codes and replace latches if needed, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Defect
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat belt and seat bolts may not be secure
Seat belt anchor and seat bolts may not be secured to specification. The identified bolts will be checked, tightened and torqued to specification.
Official DVSA recall text
- Component
- SEAT BELT ANCHORAGE BOLT PARTIALLY ENGAGED
- Defect
- Seat belt anchors and seat bolts may not be secured as per specification
- Remedy
- Check tighten and torque all identified bolts to specification
Clutch pressure plate may fracture
The clutch pressure plate may fracture, causing a smell, reduced speed and performance, or a thud or bang. Fragments could strike components under the bonnet, creating a risk of smoke and fire. Stop-start vehicles will get software that detects prolonged clutch slip and reduces engine performance; other vehicles will get an alternative clutch kit.
Official DVSA recall text
- Component
- VEHICLE COULD SUFFER CLUTCH PRESSURE PLATE FRACTURE
- Defect
- A number of vehicles fitted with a 1.0 1.5 or 1.6 Ecoboost engine and 6-speed manual transmission could suffer clutch pressure plate fracture. This results in clutch smell reduced vehicle speed and performance. In the unlikely event of clutch pressure plate fracture a noise (thud / bang) could be heard from the vicinity of the transmission in extreme cases resulting in clutch / transmission fragments being released and striking under hood components creating a risk of smoke and fire from the under hood area.
- Remedy
- To prevent the repeated heating /cooling events a new calibration has been developed for vehicles fitted with Engine Stop Start feature. The software with the additional feature sets the Instrument panel �Wrench light� and de-rates the engine performance if prolonged clutch slip is detected. The software feature includes a drive cycle strategy for latching the wrench light and engine performance de-rate if the customer should experience repeated clutch slip events. For vehicles that do not have Engine Stop Start feature an alternative clutch kit has been released.
Charging cord may overheat and melt
Without a thermistor, the charging cord may overheat and melt if resistance in the household outlet or wiring increases, creating a fire risk. Dealers will replace the cord with one that has a thermistor, free of charge.
Official NHTSA recall text
- Component
- EQUIPMENT:ELECTRICAL
- Defect
- Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
- Consequence
- An overheated cord can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Clutch pressure plate may fracture
The clutch pressure plate may fracture, causing clutch smell, reduced speed and performance, and possibly noise. Fragments could damage under-hood components and create smoke or fire risk. Stop-start vehicles will get software that detects prolonged clutch slip and reduces engine performance; other vehicles will get an alternative clutch kit.
Official DVSA recall text
- Component
- CLUTCH PRESSURE PLATE MAY FRACTURE
- Defect
- Affected vehicles fitted with a 1.0 1.5 or 1.6 Ecoboost engine and 6-speed manual transmission could suffer clutch pressure plate fracture. This results in clutch smell reduced vehicle speed and performance. In the unlikely event of clutch pressure plate fracture a noise (thud / bang) could be heard from the vicinity of the transmission in extreme cases resulting in clutch / transmission fragments being released and striking under hood components creating a risk of smoke and fire from the under hood area.
- Remedy
- To prevent the repeated heating /cooling events a new calibration has been developed for vehicles fitted with Engine Stop Start feature. The software with the additional feature sets the Instrument panel �Wrench light� and de-rates the engine performance if prolonged clutch slip is detected. The software feature includes a drive cycle strategy for latching the wrench light and engine performance de-rate if the customer should experience repeated clutch slip events. For vehicles that do not have Engine Stop Start feature an alternative clutch kit has been released.
Alloy wheel casting defect may cause cracks
A casting defect in some wheels may start a fatigue crack and lead to wheel failure. Wheels will be checked for the affected batch code and those with that code replaced.
Official DVSA recall text
- Component
- CASTING DEFECT MAY CAUSE ALLOY WHEEL(S) TO CRACK
- Defect
- A small batch of alloy wheels may have a casting defect that may initiate a fatigue crack and result in wheel failure.
- Remedy
- Check wheels on affected vehicles for a specific batch code. Replace those wheels which have the identified batch code.
Engine overheating may crack the oil sump
The engine control module may not detect overheating adequately. In extreme cases, overheating may breach the oil sump and cause oil loss. Revised software will improve overheat detection and add a dashboard warning and engine de-rate strategy.
Official DVSA recall text
- Component
- OIL SUMP MAY CRACK DUE TO THE ENGINE OVERHEATING
- Defect
- The engine control module calibration may not adequately detect an overheat condition in certain 2.0L Duratorq Diesel engines. In extreme cases an overheated engine can result in a breach of the oil sump leading to loss of the engine oil.
- Remedy
- Recall the vehicles that are likely to be affected and download revised software for the control module calibration that improves overheat detection and provides an instrument cluster warning indicator to the driver and engine de-rate strategy.
Engine cylinder head may crack
Local overheating may crack the cylinder head, causing a pressurised oil leak that could lead to an engine compartment fire. The remedy is to inspect the engine and cooling system, replace affected components, and fit a coolant level sensor with warning software.
Official DVSA recall text
- Component
- THE ENGINE CYLINDER HEAD MAY CRACK
- Defect
- Localized overheating of the engine cylinder head may cause the cylinder head to crack.This may cause a pressurized oil leak which in extreme circumstances could result in a fire in the engine compartment.
- Remedy
- On affected vehicles Inspect engine and cooling system. Replace affected components and fit a Coolant Level Sensor along with associated software to provide and audible and visual warning to the driver.
Side or knee airbags may fail to deploy
A defective airbag initiator may prevent the side or knee airbags from deploying in a collision, putting occupants at further risk. The airbags and initiators will be checked and replaced where necessary.
Official DVSA recall text
- Component
- SIDE AND/OR KNEE AIRBAG MAY FAIL TO DEPLOY IN A COLLISION
- Defect
- The airbag initiator may be defective and may prevent the side airbag(s) and/or knee airbag deploying in the event of an accident. In a collision the airbags not deploying could put the occupants at further risk.
- Remedy
- Recall the 1943 vehicles that are likely to be affected to check and where necessary replace the side and knee protection airbags complete with initiators.
Poorly welded floor pan joints may weaken structure
Improperly welded front apron joints may reduce structural integrity and increase injury risk in a crash. Dealers will inspect the joints and repair the vehicle as needed free of charge.
Official NHTSA recall text
- Component
- STRUCTURE:BODY
- Defect
- Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
- Consequence
- Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Door latch component may break
A door latch component may break, preventing a door from latching or making it seem securely closed when it is not. A door could open while driving and injure an occupant. Dealers will replace the latches with an improved part, free of charge.
Official NHTSA recall text
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine may keep running after being switched off
The engine may continue running after the key or start/stop button is turned off. The vehicle could move unintentionally if shifted out of park, increasing crash risk. Dealers will update the body control module software free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:IGNITION
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Consequence
- If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Restraint control module may short
Cracked coating on the restraint control module may let humidity cause a circuit short. The air bags and seat belt pretensioners may not work as intended in a crash, increasing occupant injury risk. Dealers will replace the module free of charge.
Official NHTSA recall text
- Component
- SEAT BELTS
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
- Consequence
- The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering gear may be incorrectly assembled
Do not drive: the maker advises not to drive affected vehicles until they are repaired.
An incorrectly assembled steering gear may impair steering or cause a loss of steering control, increasing the risk of a crash. Dealers will replace the steering gear free of charge.
Official NHTSA recall text
- Component
- STEERING
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
- Consequence
- The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Side curtain rollover airbag may deploy late
Errors in the restraint control module software may delay deployment of the side curtain rollover airbag in certain rollover situations, increasing the risk of passenger injury. Dealers will reprogram the module, free of charge.
Official NHTSA recall text
- Component
- AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
- Consequence
- If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
- Remedy
- Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seatback welds may fail
Substandard welds may leave the seatbacks too weak, allowing them to become loose or lean while driving and potentially increasing injury risk in some crashes. Dealers will replace the seatbacks free of charge.
Official NHTSA recall text
- Component
- SEATS:FRONT ASSEMBLY:RECLINER
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
- Consequence
- The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
- Remedy
- Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Door chime may not sound when the vehicle is on
The door chime may not sound when the vehicle is operational and the driver's door opens, so the driver may leave it running and susceptible to theft. Dealers will update the door chime software, free of charge.
Official NHTSA recall text
- Component
- ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
- Defect
- Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Consequence
- Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Remedy
- Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Headlights and indicators may operate unexpectedly
A software error may cause the headlamps or indicators to flash unintentionally, or the headlamps to switch off. Updated software will be applied to the Body Control Module and Power Train Control Module.
Official DVSA recall text
- Component
- HEADLIGHTS AND INDICATORS MAY MALFUNTION
- Defect
- Vehicles affected could demonstrate symptoms such as headlamps and indicators flashing unintentionally and/or headlamps switching off. The concern is due to software errors.
- Remedy
- The vehicles that are likely to be affected are to be recalled to have modified software applied to the Body Control Module and Power Train Control Module.
Brake pedal may become hard during warm-up
The vacuum pump valve may stick during engine warm-up. Repeated braking could use up stored vacuum, causing a hard pedal and longer stopping distances. A revised valve will be fitted.
Official DVSA recall text
- Component
- HARD BRAKE PEDAL MAY OCCUR DURING ENGINE WARM UP
- Defect
- During engine warm up it is possible that the non return valve within the vacuum pump may stick. It is possible that if sufficient brake applications are made before the valve releases the vacuum stored within the brake booster will be used up and a hard brake pedal and longer stopping distances may result.
- Remedy
- Recall the vehicles that are likely to be affected to fit a revised design of non return valve to the brake vacuum pump.
Sources: NHTSA (US National Highway Traffic Safety Administration), DVSA (UK Driver and Vehicle Standards Agency) and the EU Safety Gate (European Commission) recall data. Each recall covers vehicles sold in that market; models sold elsewhere may differ.